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January 2016

The Art of IT Management

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What makes a good manager? Robina Chatham offers some pointers in this extract from her book, The Art of IT Management.

Table Of Contents

  • IT is now core to improving every function in a company, and exceptional IT is a requirement for any business that aspires to leadership
  • IT managers are agents of change for the company as they have the responsibility to implement business process changes help set direction on strategic changes and ensure that employees have the relevant skill-set
  • Managers must provide the guidelines, but also make sure there is freedom for employees to explore and create, with an "eyes open, hands off" approach

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