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June 2021

CW Innovation Awards: How DBS is transforming credit processes

Sponsored by TechTarget

In this case study, learn how DBS Bank's credit architecture programme has digitised and reimagined credit processes through a unified platform that has improved the productivity and efficiency of its credit teams.

Table Of Contents

  • How the project was delivered by 13 cross-functional agile teams across 5 countries, using virtual collaboration tools and techniques.
  • How the platform has slashed the time that relationship managers spend on preparing and monitoring credit memos from 20 days to just 3 days. 
  • Why DBS stands out among its peers for its data-driven approach to innovation, underpinned by its 4D methodology in problem-solving.

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