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CW Innovation Awards: How DBS is transforming credit processes
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In this case study, learn how DBS Bank's credit architecture programme has digitised and reimagined credit processes through a unified platform that has improved the productivity and efficiency of its credit teams.
Table Of Contents
- How the project was delivered by 13 cross-functional agile teams across 5 countries, using virtual collaboration tools and techniques.
- How the platform has slashed the time that relationship managers spend on preparing and monitoring credit memos from 20 days to just 3 days.
- Why DBS stands out among its peers for its data-driven approach to innovation, underpinned by its 4D methodology in problem-solving.
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