CW+ Premium Content/E-Handbooks

Thank you for joining!

Access your Pro+ Content below.

A Computer Weekly buyer’s guide to digital customer experience

The pandemic has brought on changes to how organisations and their customers interact. In this 15-page buyer’s guide, Computer Weekly looks at why firms need to adapt, what customer and employee experience has in common and what companies are doing to update the digital customer experience.

Table Of Contents

Access this CW+ Content for Free!

You forgot to provide an Email Address.
This email address doesn’t appear to be valid.
This email address is already registered. Please login above.
Please provide a Corporate Email Address.
You forgot to provide your first name.
You forgot to provide your last name.
You forgot to provide a job title.
You forgot to provide a company name.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.

More CW+ Content

E-Handbook

Personalized content solidifies the customer experience
Download
Buyer's Handbook

Customer experience management enhances branding and success
Download
E-Handbook

Personalized digital experiences for customers begin at home
Download
E-Handbook

Infographic: Top 10 ways to improve Customer Experience
Download

Search CIO

Trump appointments show potential for U.S.-China relations
Apart from President-elect Donald Trump's promise to take a strong stance on goods imported from China, collaboration might be ...
Experts urge DOGE to prioritize tech over agency cuts
Elon Musk and Vivek Ramaswamy want to 'delete' federal agencies. However, some hope the duo will turn their focus to improving ...
Intel CEO Pat Gelsinger out; board searches for new CEO
Gelsinger's turnaround plans -- including layoffs, restructuring and foundries -- weren't enough to pull the company out of ...

Search Security

Citrix NetScaler devices targeted in brute force campaign
Citrix advised NetScaler customers to ensure that their devices are fully updated and properly configured to defend against the ...
Microsoft enhanced Recall security, but will it be enough?
Microsoft's controversial Recall feature began rolling out to certain Windows Insiders with Copilot+ PCs in November, with more ...
Attackers exploit vulnerability in Cleo file transfer software
Cleo disclosed and patched the remote code execution vulnerability in late October, but managed file transfer products have ...

Search Networking

The business case for AI-driven network orchestration
Organizations that are considering AI-driven network orchestration will find it has many business cases -- chief among them are ...
The purpose of route poisoning in networking
Route poisoning is an effective way of stopping routers from sending data packets across bad links and stop routing loops. This ...
How to determine when to use reserved IP addresses
Network admins choose IP address configuration based on management requirements. Each address type has a specific role, but ...

Search Data Center

StorMagic SvHCI 2.0 eases VM migration
Six months after the initial release, StorMagic SvHCI is adding features to make it an attractive alternative to VMware at the ...
Understanding the impact of data center noise pollution
Data center noise pollution from generators and cooling systems disrupts nearby communities and affects health. Community concern...
How the rise in AI impacts data centers and the environment
AI's impact on data centers raises environmental concerns as rising energy demands from technologies such as ChatGPT strain ...

Search Data Management

Acceldata unveils AI-powered data observability tools
The vendor's update includes features such as error detection with root cause analysis and schema reconciliation that use AI to ...
10 data governance challenges that can sink data operations
No organization can successfully use data without data governance. Addressing 10 data governance challenges is necessary to avoid...
AWS reimagines SageMaker as suite for data, analytics, AI
The service is now a unified platform featuring a data catalog, lakehouse and integrations with other AWS platforms.

Close