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June 2021

CW Innovation Awards: Singapore Airlines' blockchain app unlocks loyalty rewards

In this case study, learn how Singapore Airlines expanded its blockchain-based digital wallet, Kris+, into a broader digital lifestyle platform.

Table Of Contents

How Singapore Airlines leveraged blockchain to verify and reconcile loyalty points faster and more securely.
How Kris+ has opened up new customer segments while enabling members to use their miles to pay for purchases at partner merchants.
The role of change management and an agile mindset in the project's success.

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