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November 2017

Fintech & the digital customer experience

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Banks and others in the financial services industry are in the midst of a gold rush to ramp up their digitisation efforts, in a bid to stay relevant to customers and better compete against disruptive start-up rivals looking to bypass traditional services. In this e-guide, find out how banks such as Malaysia’s RHB are keeping up in the digital age, the state of mobile payments across the APAC region, and why some bankers believe retail banking will be fully automated in just a few years.

Table Of Contents

  • RHB Bank rolls out chatbot for loan applications
  • DBS Bank shows off API platform in fintech gold rush
  • Thailand’s Ascend Money eyes regional mobile payments market
  • And more...

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