Access your Pro+ Content below.
A Computer Weekly buyer's guide to customer experience management
Sponsored by ComputerWeekly.com
In this 13-page buyer's guide, Computer Weekly looks at the challenge facing organisations in delivering an online experience to customers that goes far beyond just a website; critical actions CIOs should undertake to improve customer experience; and whether customer experience management is the new customer relationship management.
Table Of Contents
- Digital customer experience: Beyond the website
- Five critical actions CIOs should take to improve customer experience
- Is customer experience management the new CRM?
Access this CW+ Content for Free!
More CW+ ContentView All