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December 2016

Paper free – are we there yet?

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In this comprehensive report, AIIM Market Intelligence takes an in-depth look at the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation of mobile and cloud.

Table Of Contents

  • Paper in Human Resources (HR) is decreasing in the areas of recruitment (49%) and employee lifecycle (48%). For 41% it is decreasing in Accounts Payables (AP) and Accounts Receivables (39%).
  • The human factor is still the primary reason for paper use for handling, reading and note taking (47%), along with a lack of management initiatives to move away from paper (47%). Respondents also cite a lack of understanding and awareness when it comes to paper-free options (39%).
  • Some 56% of respondents are looking to automate manual processes with document classification. For 30%, there is a move to upgrade their technology.

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