CW+ Premium Content/E-Handbooks

Thank you for joining!

Access your Pro+ Content below.

October 2011

Computer Weekly Buyer's Guide to customer relations (CRM)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM), written by Computer Weekly speciaists, analyses the factors CIOs and senior IT professionals need to consider as they plan their CRM strategies.

Using social media in CRM practices
The companies where social media analysis is helping CRM take off
Adobe steers customer experience
Six top tips for social CRM strategies

Access this CW+ Content for Free!

You forgot to provide an Email Address.
This email address doesn’t appear to be valid.
This email address is already registered. Please login above.
Please provide a Corporate E-mail Address.
You forgot to provide your first name.
You forgot to provide your last name.
You forgot to provide a job title.
You forgot to provide a company name.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.

More CW+ Content

View All

E-Book

Evaluating CRM: From SaaS to software, choosing the right CRM deployment style
Download
E-Book

Leveraging Web 2.0 and social media in CRM programs
Download
E-Handbook

AI in CRM scores big with sales and marketing leads
Download
E-Handbook

A Computer Weekly buyer’s guide to customer experience
Download

SearchCIO

OT security brings new challenges in the age of IoT

We're diving into the IoT security challenges CIOs need to be aware of as a result of integrating OT devices, which often work in...

The changing role of the CIO

The shift to a digital economy is dramatically changing the role of the CIO, from trusted IT operator to business strategist.

Book excerpt: Communication structures of an organization

The following is an excerpt from 'Team Topologies: Organizing Business and Technology Teams for Fast Flow,' by Matthew Skelton ...

SearchSecurity

DerbyCon attendees and co-founder reflect on the end

DerbyCon attendees and co-founder Dave Kennedy reflect on the legacy and future of the conference following its final event, ...

Test your infosec smarts about IAM and other key subjects

Solidify your knowledge and get CPE credits by taking this quiz on IAM, security frameworks, IoT third-party risks and more.

DerbyCon panel discusses IT mistakes that need to stop

Common security risks can be mitigated or prevented, according to a panel at DerbyCon. But users need to feel empowered to speak ...

SearchNetworking

Cisco acquisitions in 2019 bolster service provider strategy

Cisco acquisitions in 2019 and 2018 include three that show the company preparing for when carriers will increase spending to ...

F5 Networks updates NGINX Application Platform, other tools

Updates include improved security and observability features, a new developer portal, API importing and improved analytics and ...

Legacy tools encumber modern network infrastructure monitoring

Many IT teams still use older monitoring tools that provide limited visibility across multiple network environments. AI and ...

SearchDataCenter

New Dell EPYC servers embrace AMD Rome chips

Dell EMC goes from Naples to Rome with a new line of EPYC servers, including Ready Solutions for high-performance computing and ...

Can next-gen SIEM help cybersecurity initiatives?

More organizations are using SIEM, AI and cloud technology to minimize security breaches. Though despite interest, this ...

IBM z15 mainframe secures data across multi-cloud environments

IBM unveiled the latest in its line of mainframes capable of processing 1 trillion web transactions a day. The IBM z15 ...

SearchDataManagement

New cloud and on-premises options for Oracle Autonomous Database

Oracle introduced new cloud and on-premises deployment options for its namesake database as the tech vendor’s Oracle OpenWorld ...

How big tech breakup would affect the tech industry

Breaking up the tech giants would be difficult and might create initial chaos in market, help smaller competitors and potentially...

Amazon Quantum Ledger Database brings immutable transactions

Based on technology built internally at Amazon, the tech giant's newest database provides a centralized approach for enabling a ...

Access your Pro+ Content below.

Computer Weekly Buyer's Guide to customer relations (CRM)

Table Of Contents

Access this CW+ Content for Free!

More CW+ Content

E-Book

E-Book

E-Handbook

E-Handbook