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October 2015

A Computer Weekly Buyer's Guide to Next-Generation Service Management

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In this 12-page buyer's guide, Computer Weekly looks at how digital disruption is forcing IT to adopt new operating models and why CIOs must face the challenges it brings; how the IT service desk is set to break out as businesses expand their digital ambitions with software-powered services.

Table Of Contents


  • An application ecosystem for the all-digital era
  • Digitisation propels the service management desk beyond internal support
  • Evolving ITSM to support agile IT and BYOD


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