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Most mid market organisations acknowledge that they cannot achieve best-in-class application performance, availability and security, at an affordable cost, based purely on their own resources. To deliver a given application effectively requires the help of an IT service provider (ITSP). The conundrum is finding the right partner with both an applications focus and flexible access to the necessary resources to adapt as workload and technology change. The research presented in this report shows the extent to which UK-based midmarket IT leaders recognise these problems and how effectively they are working with ITSPs to deliver improved services to their business.  Access >>>

Table of contents

  • The ‘mid-market CIO’
  • Why IT is business-critical for the mid-market
  • Overcoming resource limitations

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