IT for retail and logistics
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News
05 Mar 2024
How PSA is reducing empty trips for trucking firms
The Singapore port operator has built a platform that leverages Here Technologies’ trip planning and location services to help container trucking firms improve operational efficiency Continue Reading
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News
21 Jan 2024
Stellar Lifestyle opens high-tech retail space
The Hive 2.0 retail space in Esplanade Xchange uses AI and robots to enable self-checkout, prepare and serve beverages, and deliver items to offices in a nearby building Continue Reading
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News
23 Apr 2024
Post Office boss used husband’s descriptions in 'Orwellian' ploy to downplay Horizon problems
Post Office CEO sought advice from husband on what words to use in reports to downplay known errors in software, inquiry told. Continue Reading
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Feature
23 Apr 2024
Five reasons why – and when – cloud storage is the answer
We look at when cloud storage can be the best choice, with considerations that include performance, scalability and agility, cost, management simplicity, and security and resilience Continue Reading
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News
23 Apr 2024
Expert investigating Capture system refuses to meet ‘untrustworthy’ Post Office
A former Post Office executive has refused to meet his past employer to discuss the controversial Capture system Continue Reading
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Feature
22 Apr 2024
Securing the edge: A new battleground in mobile network security
Edge computing is transforming approaches to mobile network infrastructure, but failure to secure it can expose networks and data to cyber threats. Learn more about the dangers and potential solutions Continue Reading
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Feature
22 Apr 2024
Austrian AI: from academia to commercial success and beyond
Austria has established itself as a European frontrunner when it comes to artificial intelligence exploration and, importantly, deployment Continue Reading
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News
22 Apr 2024
Fujitsu to cut UK jobs as Post Office scandal fallout hits sales
Japanese supplier’s role in the Post Office Horizon scandal is beginning to hurt its UK business, with job cuts announced Continue Reading
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News
22 Apr 2024
Post Office lawyer was a jack of all trades, but failed his own
Post Office IT scandal inquiry hears how a lawyer was at the centre of the Post Office’s attempts to prevent problems with its IT system becoming public knowledge Continue Reading
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News
22 Apr 2024
IT leaders hiring CISOs aplenty, but don’t fully understand the role
Most businesses now have a CISO, but perceptions of what CISOs are supposed to do, and confusion over the value they offer, may be holding back harmonious relations, according to a report Continue Reading
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News
19 Apr 2024
Unisys reveals no link to development of controversial Post Office software
IT supplier finds no evidence that it was involved in the development of controversial Post Office software Continue Reading
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Opinion
18 Apr 2024
Security Think Tank: Approaches to ransomware need a course correction
In the wake of renewed calls for lawmakers to consider enacting legal bans on ransomware payments, the Computer Weekly Security Think Tank weighs in to share their thoughts on how to tackle the scourge for good. Continue Reading
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News
18 Apr 2024
IT expert who helped expose Post Office scandal offers to investigate second controversial system
IT expert Jason Coyne, who played a critical part in exposing the Post Office Horizon scandal, said he would examine the Capture System Continue Reading
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Feature
16 Apr 2024
Post Office Horizon scandal explained: Everything you need to know
Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading
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News
16 Apr 2024
Post Office boss signed off hush money to cover up smoking gun
A former Post Office boss admitted the pain and suffering of subpostmasters could have been avoided had the organisation done the right thing Continue Reading
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News
16 Apr 2024
CISOs not yet convinced to invest in AI
CISOs say their eyes are fixed firmly on threats like ransomware and supply chain attacks, and while AI is becoming a threat that needs to be dealt with, it’s not yet an immediate spending priority Continue Reading
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News
16 Apr 2024
Alan Bates and JFSA won’t back down in fight with government and Post Office
Over the past 15 years, Computer Weekly has learnt that Alan Bates and the Justice for Subpostmasters Alliance don’t give up, and it would be crass to disregard their plans Continue Reading
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Opinion
15 Apr 2024
Threat actors look to stolen credentials
In 2023, threat actors wrought havoc on corporate networks by logging in through valid accounts, and as bad actors begin investing in AI to help them identify priority targets, this problem is only expected to worsen in the future Continue Reading
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News
12 Apr 2024
Post Office boss said subpostmasters had hands in till and blamed technology for missing cash
Former boss reacted to 2009 Computer Weekly expose by telling a colleague that 'subbies with their hands in the till' were blaming technology for their own theft Continue Reading
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News
11 Apr 2024
Former Post Office executive’s neglect prolonged Horizon reliability myth
Executive’s failure to provide terms of reference for a controversial Post Office investigation into its own computer system resulted in a one-sided whitewash report Continue Reading
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News
10 Apr 2024
Subpostmasters stealing from branches ‘didn’t make sense,’ former judge tells inquiry
The former judge who chaired a scheme set up by the Post Office to settle claims against its Horizon system said he told bosses their prosecutions of subpostmasters "didn't make sense" Continue Reading
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News
09 Apr 2024
Civil servants more to blame for Post Office cover-up than ministers, says Alan Bates
Campaigning former subpostmaster believes the civil service has more to answer for than ministers in the Post Office Horizon scandal Continue Reading
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News
09 Apr 2024
UK plc failing on multiple cyber measures
Government report shows 50% of businesses and 32% of charities reported a cyber attack or breach in the past 12 months and organisations across the UK are failing on multiple cyber measures Continue Reading
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News
08 Apr 2024
Further extension to controversial Post Office contract with Fujitsu inevitable
Post Office is seeking software developers as it replaces the controversial Horizon system from Fujitsu with an in-house alternative Continue Reading
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News
08 Apr 2024
Some former Post Office staff should be jailed over scandal, says government minister
Government minister outlines the real prospect that people will be jailed for their roles in the Post Office Horizon scandal Continue Reading
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News
08 Apr 2024
MPs will grill Cabinet Office over Fujitsu contract bidding pause
Parliamentary select committees have their eyes trained on Fujitsu’s response to the Post Office Horizon scandal, with its pause on bidding for contracts under scrutiny Continue Reading
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Feature
05 Apr 2024
Post Office Horizon IT scandal inquiry: Two years of shocking revelations
Read about two years of shocking revelations from the Post Office Horizon scandal inquiry Continue Reading
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News
04 Apr 2024
Fujitsu should stop bending rules, stop bidding and pay up, says MP
MP Liam Byrne calls on Fujitsu to put actions behind the promises it made to MPs, victims of the Post Office scandal and UK taxpayers Continue Reading
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Opinion
03 Apr 2024
Security Think Tank: Banning ransomware payments is not so straightforward
In the wake of renewed calls for lawmakers to consider enacting legal bans on ransomware payments, the Computer Weekly Security Think Tank weighs in to share their thoughts on how to tackle the scourge for good. Continue Reading
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News
03 Apr 2024
RDP abused in over 90% of cyber attacks, Sophos finds
Threat actors continue to see great success using simple, tried and tested methods, and many defenders are failing to do the basics Continue Reading
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News
03 Apr 2024
Fujitsu staff instructed how to bid for government contracts during self-imposed ban
Leak reveals how Fujitsu advises staff to approach UK government customers during its self-imposed bidding pause, as well as details of a multimillion-pound project to protect its reputation Continue Reading
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Opinion
02 Apr 2024
Security Think Tank: How to tackle the scourge of ransomware?
In the wake of renewed calls for lawmakers to consider enacting legal bans on ransomware payments, the Computer Weekly Security Think Tank weighs in to share their thoughts on how to tackle the scourge for good. Continue Reading
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Opinion
01 Apr 2024
Security Think Tank: Ransomware lessons from the armed forces
In the wake of renewed calls for lawmakers to consider enacting legal bans on ransomware payments, the Computer Weekly Security Think Tank weighs in to share their thoughts on how to tackle the scourge for good. Continue Reading
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News
29 Mar 2024
Organisations getting better at spotting identity fraud
As the barriers to committing identity fraud continue to drop, organisations should consider more sophisticated technical measures to successfully up their game, according to a report Continue Reading
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News
28 Mar 2024
Remote access is the Post Office’s known unknown
Calls for criminal investigation after covert recordings are latest evidence to reveal extent of Post Office knowledge of remote access to subpostmaster accounts Continue Reading
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News
27 Mar 2024
Cyber spies, not cyber criminals, behind most zero-day exploitation
Analysis from Google has found that zero-day vulnerabilities are much more heavily exploited for espionage purposes than for financially motivated cyber crime Continue Reading
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News
27 Mar 2024
Leaked comms reveal Fujitsu eyeing huge UK government bounty, despite Post Office scandal promise
While subpostmasters fight tooth and nail for justice and financial redress, Fujitsu continues to target millions of UK taxpayer pounds Continue Reading
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News
26 Mar 2024
Shareholders win when businesses do better at cyber
The more advanced a company’s cyber security performance, and the more engaged its board is with security issues, the greater the return for shareholders, a report has found Continue Reading
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News
26 Mar 2024
Sums of money Post Office ‘stole’ from subpostmasters may never be known
MP asks government minister for figure on how much money the Post Office took from subpostmasters who were wrongly blamed for accounting shortfalls Continue Reading
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News
22 Mar 2024
Nationwide building society falls victim to IT outage
Nationwide joins McDonald’s, Greggs, Sainsbury’s and Tesco as the fifth major high street name to experience an IT service outage in the space of a week Continue Reading
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News
22 Mar 2024
Post Office Capture users’ campaign for justice gathers pace
The government is taking Post Office Capture allegations seriously as former subpostmasters seek answers Continue Reading
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News
21 Mar 2024
NCSC guidance to help CEOs work through cyber incidents
The NCSC has published in-depth guidance on how business leaders should respond to a cyber attack or data breach. Learn about some of the key steps you will need to follow Continue Reading
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News
21 Mar 2024
HMRC legacy UK customs system to be switched off for good
The 30-year-old Customs Handling of Import and Export Freight (Chief) system will cease to exist on 4 June 2024, six years after HMRC originally planned to shut it down Continue Reading
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News
20 Mar 2024
UK’s cyber resilience stagnates as more fall victim to attacks
The government is calling on businesses to ramp up their cyber protections as study shows improvements to resilience are stagnating amid an ever-growing volume of attacks Continue Reading
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News
20 Mar 2024
Greggs forced to close branches amid IT issue
Greggs is the latest in a string of retailers hit by IT problems that have caused major disruption Continue Reading
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News
20 Mar 2024
SAP S/4HANA data migration beset by poor and fragmented strategy
Survey finds customers transitioning to S/4HANA lack strategic thinking and skills, can’t access data, face challenges in data duplication, can’t use AI, and worry about compliance Continue Reading
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News
18 Mar 2024
The Security Interviews: Alex Yampolskiy, SecurityScorecard
Alex Yampolskiy conceived the idea for risk management specialist SecurityScorecard after getting stung by a SaaS supplier that was being cavalier with its customer data. He tells his story to Computer Weekly Continue Reading
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News
17 Mar 2024
UK’s AI ambitions pointless while cyber security is still neglected
The UK’s AI ambitions may be at considerable risk without stronger cyber defences across the private and public sectors Continue Reading
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News
15 Mar 2024
Global McDonalds IT outage result of third-party error
An IT outage that forced McDonald's to temporarily shutter thousands of restaurants has been blamed on a configuration error by a third-party supplier, but there is no suspicion of foul play Continue Reading
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News
15 Mar 2024
Controversial Post Office Capture software was completely rewritten in 1994
MP demands that the Post Office put effort into fully explaining the development and use of error-prone software used before Horizon in the 1990s Continue Reading
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News
14 Mar 2024
MPs will attempt to amend law on overturning Post Office scandal convictions
Business and trade select committee chair says the job is not done with legislation to overturn wrongful subpostmaster convictions and provide financial redress Continue Reading
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News
14 Mar 2024
Children of Post Office victims to hold Fujitsu boss to his word
The children of victims of the Post Office scandal have formed a group that will hold Fujitsu’s European boss to his promise of support Continue Reading
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News
13 Mar 2024
US authorities move a step closer to banning TikTok
Lawmakers in Washington DC have moved a step closer to enacting a broad national ban on controversial video app TikTok in the US, with global ramifications Continue Reading
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News
13 Mar 2024
Microsoft AI-powered cyber service to go live in April
After a year being previewed by beta customers, Microsoft’s much vaunted Copilot for Security service is about to go on general release, promising time savings and improved accuracy for hard-pressed security pros Continue Reading
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News
13 Mar 2024
Unprecedented bill to exonerate hundreds of wrongly convicted Post Office workers arrives
Unprecedented legislation that will see hundreds of former subpostmaster convictions for fraud and theft overturned begins its journey through Parliament Continue Reading
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Definition
13 Mar 2024
supplier relationship management (SRM)
Supplier relationship management (SRM) is a systematic approach to evaluating and partnering with vendors that supply goods, materials and services to an organization, determining each supplier's contribution to success, and developing strategies to improve their performance. Continue Reading
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News
12 Mar 2024
March Patch Tuesday throws up two critical Hyper-V flaws
Two critical vulnerabilities in Windows Hyper-V stand out on an otherwise unremarkable Patch Tuesday Continue Reading
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News
12 Mar 2024
Current subpostmaster account shortfalls reveal extent of Post Office’s pre-2019 neglect
Hundreds of current subpostmasters might have been hounded for money or prosecuted had the Post Office not been forced to change its ways in 2019 Continue Reading
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E-Zine
12 Mar 2024
From grassroots to Wembley – how tech supports English football
In this week’s Computer Weekly, we talk to the CIO of The Football Association about how technology supports the national game from grassroots to the England teams. 5G Advanced is here – we report from MWC 2024 on the next steps for the mobile industry. And we examine the latest developments in the retail tech sector. Read the issue now. Continue Reading
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News
07 Mar 2024
Fujitsu should pay half of Post Office scandal costs, says select committee chair
Select committee chair says Fujitsu should pay half of the costs to repair damage caused by Post Office scandal Continue Reading
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News
07 Mar 2024
MPs call for Post Office exclusion from compensation schemes, as trust hits rock bottom
Former subpostmasters and MPs do not trust the Post Office to do the right thing for victims of the Horizon IT scandal Continue Reading
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News
06 Mar 2024
‘Brutal’ decisions required to sort out Post Office mess, says select committee chair
Liam Byrne, chair of the business and trade select committee, tells Computer Weekly about the group’s focus on getting Horizon scandal victims what they are owed Continue Reading
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News
06 Mar 2024
Post Office prosecutions during Horizon go-live phase are ‘frightening’
The Post Office used subpostmasters as guinea pigs to test its software and take the rap for its errors Continue Reading
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News
05 Mar 2024
Banning ransomware payments back on the agenda
The idea of banning ransomware payments to cyber criminals is back on the agenda, with former NCSC chief Ciaran Martin arguing that tougher measures need to be taken Continue Reading
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News
05 Mar 2024
How PSA is reducing empty trips for trucking firms
The Singapore port operator has built a platform that leverages Here Technologies’ trip planning and location services to help container trucking firms improve operational efficiency Continue Reading
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Definition
04 Mar 2024
ERP (enterprise resource planning)
ERP, or enterprise resource planning, is software designed to manage and integrate the functions of core business processes like finance, HR, supply chain and inventory management in a single system. Continue Reading
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News
04 Mar 2024
Perverting course of justice and contempt of Parliament: a week in post-drama Post Office scandal
As another week in the post-drama Post Office scandal passes, Computer Weekly looks at some of the key moments Continue Reading
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Feature
04 Mar 2024
How AllSaints, L’Oreal and Deliveroo are using AI to improve CX
From fuelling chatbots and digital assistants, to helping with retail media targeting, retailers continue to announce ways artificial intelligence is helping them boost customer experiences online Continue Reading
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Feature
01 Mar 2024
Ivanti vulnerabilities explained: Everything you need to know
A series of vulnerabilities in Ivanti products have caused concern worldwide. Delve into some of the key issues arising from the Ivanti disclosures, looking at the vulnerabilities and their impact, what affected users should do, and learn about new developments Continue Reading
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News
01 Mar 2024
KC names Post Office staff he believes conspired to pervert the course of justice
Leading KC names Post Office staff he believes perverted the course of justice when crushing subpostmasters in court Continue Reading
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News
01 Mar 2024
MPs demand Fujitsu be ‘nailed down’ on financial promise to Post Office scandal victims
Select committee hears that government is talking to Fujitsu about its contribution towards the costs of the Horizon scandal but it is not yet negotiating Continue Reading
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News
29 Feb 2024
Post Office CEO’s claim to be ‘working hard’ on Capture investigation in doubt
The Post Office hasn’t even contacted Capture Software users brought to its attention, but CEO claimed, under oath, that the organisation has been ‘working hard’ on the cases for five weeks Continue Reading
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News
28 Feb 2024
75% of third-party breaches target software, IT supply chains
Data drawn from SecurityScorecard’s telemetry reveals how supply chain breaches are becoming a weapon of choice for threat actors Continue Reading
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News
28 Feb 2024
Users love their cyber teams, but find them frustrating
Despite strong support for security teams, a good number of ordinary workers see them as obstructive to business goals, and would like to see them operate more transparently Continue Reading
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News
28 Feb 2024
‘Pathetic’ Post Office spat detracts attention and fuels ‘disdain’ for authority
Former Post Office chair’s row with the government and Post Office cannot be allowed to deflect attention away from achieving justice and recompense for former subpostmasters Continue Reading
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News
27 Feb 2024
Black Basta and Bl00dy ransomware gangs exploiting ConnectWise vulns
More ransomware gangs have been observed exploiting two dangerous vulnerabilities in ConnectWise ScreenConnect software, prompting new warnings for users to get patching Continue Reading
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News
27 Feb 2024
VulnCheck bug listing to help track new threats quicker
Exploit intelligence firm VulnCheck launches a proprietary Known Exploited Vulnerabilities catalogue in hopes of improving end-user access to intel on emerging threats and reaching those that the likes of CISA do not Continue Reading
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News
27 Feb 2024
Government should face legal deadlines on paying Post Office victims
The government should face a legal deadline on paying Horizon scandal victims and unfair previous settlements should be reopened, MPs have been told - amid further boardroom controversy at the Post Office Continue Reading
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News
27 Feb 2024
Majority of UK employees ‘willingly gamble’ with security
Human-centric threats originating from employees continue to damage organisations both financially and reputationally, according to a report Continue Reading
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E-Zine
27 Feb 2024
Microsoft’s ‘unfair’ cloud licensing under scrutiny
In this week’s Computer Weekly, we examine claims that Microsoft’s licensing policies are damaging competition in the cloud. Our latest buyer’s guide asks if hybrid cloud is now CIOs’ end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified communications market. Read the issue now. Continue Reading
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News
26 Feb 2024
Government won’t rush to include Post Office Capture convictions in overturning legislation
The government said it does not yet have the 'right body of evidence' to include users of the Post Office's Capture software in Horizon compensation schemes and legislation to overturn convictions Continue Reading
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News
26 Feb 2024
Post Office scandal roundup: Fourth Estate in full throttle
January saw mainstream media take hold of the Post Office scandal, and while that first month saw much regurgitation of old news, February saw large media outlets take story forward Continue Reading
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News
23 Feb 2024
King Charles strips disgraced Post Office CEO of her CBE
Disgraced former Post Office CEO, central to the Horizon scandal, has her CBE formally stripped Continue Reading
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News
23 Feb 2024
ConnectWise users see cyber attacks surge, including ransomware
ConnectWise ScreenConnect users who have yet to patch against a critical vulnerability are now being targeted by a barrage of cyber attacks, including ransomware Continue Reading
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Definition
23 Feb 2024
supply chain management (SCM)
Supply chain management (SCM) is the optimization of a product's creation and flow from raw material sourcing to production, logistics and delivery to the final customer. Continue Reading
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News
22 Feb 2024
Law to clear hundreds of wrongfully convicted subpostmasters expected in July
Law to overturn Post Office convictions based on computer evidence set to be introduced in July following unprecedented legislation Continue Reading
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Opinion
22 Feb 2024
How can we adapt work practices to protect CISO mental health?
Cyber leaders are finding it harder to keep up with security requirements than just two years ago, risking a domino effect of dissatisfaction, burnout and eventually, resignation Continue Reading
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News
21 Feb 2024
CVE volumes set to increase 25% this year
The number of reported Common Vulnerabilities and Exposures is likely to grow significantly in 2024, hitting a new high of almost 35,000, according to Coalition, a cyber insurance specialist Continue Reading
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News
21 Feb 2024
Co-op signs TCS deal for cloud-first push
The Co-operative Group has contracted IT service provider Tata Consultancy Services to support its move to a cloud-first IT environment Continue Reading
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News
21 Feb 2024
Unisys investigating potential involvement in controversial Post Office system
IT supplier wants to get to the bottom of its role in the distribution of the Post Office’s controversial Capture software, linked to potential wrongful convictions Continue Reading
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News
19 Feb 2024
Controversial Post Office Capture system was developed in-house
Second controversial Post Office system was the work of developers in its own IT operation Continue Reading
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News
16 Feb 2024
Post Office IT insider and the software decision that lit the Horizon scandal
As the Post Office replaces its controversial Horizon software, a former Post Office IT executive describes disastrous mistakes of the past Continue Reading
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News
14 Feb 2024
Microsoft patches two zero-days for Valentine’s Day
Two security feature bypasses impacting Microsoft SmartScreen are on the February Patch Tuesday docket, among more than 70 issues Continue Reading
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News
14 Feb 2024
Post Office CEO refused to meet government minister without her lawyer after 2015 Horizon report
Post Office statements on the Horizon system, whether to journalists or the government, were routinely carefully crafted by lawyers Continue Reading
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News
13 Feb 2024
Hunter-killer malware volumes seen surging
Latest Picus Security report on malware tactics, techniques and procedures reveals an increasing focus on disabling security defences Continue Reading
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News
12 Feb 2024
More than 1,000 subpostmasters could have used second faulty Post Office system
More than 1,000 subpostmasters could have used a previous faulty computer system in their branches as more people come forward with information following Post Office scandal TV drama Continue Reading
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Opinion
07 Feb 2024
Security Think Tank: The phishing forecast for 2024
Egress' Jack Chapman and James Dyer explore how phishing attacks are set to grow in their scope and sophistication this year, with generative AI playing a big role Continue Reading
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News
06 Feb 2024
UK’s McPartland Cyber Review to probe trust in technology
The UK government has launched a cyber security review that will investigate how best to give businesses the confidence they need to use new technologies Continue Reading
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News
06 Feb 2024
Post Office scandal: Phase four’s rogues’ gallery
Phase four of the public inquiry into the Post Office Horizon IT scandal revealed ‘a parade of liars, bullies, amnesiacs and arrogant individuals’ that made up the teams investigating and prosecuting subpostmasters Continue Reading
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News
02 Feb 2024
‘People are now listening,' Post Office inquiry told as latest phase ends
The latest phase of the public inquiry into the widest miscarriage of justice in modern UK history – the Post Office Horizon IT scandal – closes with a bang Continue Reading
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Feature
01 Feb 2024
Crew Clothing head of IT: ‘The projects don’t stop’
Crew Clothing parted ways with its senior leadership team in 2023, but there is a clear roadmap in place for technology transformation – and it doesn’t involve an ERP system Continue Reading
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News
01 Feb 2024
Government ‘dragging it out’ by refusing to share knowledge of Post Office trial ‘delaying tactic’
Subpostmasters will have to wait to find out if the government knew of the Post Office’s plan to derail group litigation order, by trying to push managing judge out Continue Reading