Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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Feature
30 May 2025
How not to go off the rails with agentic AI
When enterprises multiply AI, to avoid errors or even chaos, strict rules and guardrails need to be put in place from the start Continue Reading
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News
29 May 2025
Wildix rolls out embedded agentic AI for UCaaS
UCaaS provider offers real-time, codeless automation with shared memory, native privacy controls and ‘proven’ return on investment, live across more than 1,000 environments Continue Reading
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News
18 Dec 2024
Verizon, Nvidia launch 5G-powered AI service for enterprises
Telco combines secure private next-gen mobile network and private mobile edge compute with leading AI processor firm’s technology to deliver real-time AI services at the edge Continue Reading
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Opinion
18 Dec 2024
Regulating automated decision-making in the Data (Use and Access) Bill
Government proposals around the use of automated decision-making through AI and algorithms require amendment or risk exposing people to a diminishing of their rights Continue Reading
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Opinion
18 Dec 2024
The future of CX is AI-powered and human-centric
AI is revolutionising customer experience, but companies must prioritise data quality and human oversight to deliver personalised services that builds loyalty and drives growth Continue Reading
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Opinion
17 Dec 2024
2025-30: Geopolitical influence on cyber and the convergence of threat
From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading
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Opinion
17 Dec 2024
Using AI to build stronger client relationships in 2025
On the Twelfth Day of AI, we explore the key benefits of Copilot, the potential risks, barriers to adoption, and strategies for ensuring successful implementation. Continue Reading
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News
17 Dec 2024
Top 10 networking stories of 2024
It’s been a year of rapid growth for AI in networking, not only for operations but also in applications. Read about this and more in Computer Weekly’s top 10 networking stories from 2024 Continue Reading
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News
17 Dec 2024
Ofcom publishes Illegal Harms Codes of Practice
The codes of practice and guidance from Ofcom outline the steps online services providers can take to protect their users from illegal harms Continue Reading
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News
17 Dec 2024
Latest list of AI in government decision-making published
The government wants to show it’s being transparent over the use of algorithms that directly impact citizens Continue Reading
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News
17 Dec 2024
Top 10 end user computing stories of 2024
Here are Computer Weekly’s top 10 end user stories of the year, overlooking the growth of new PC form factors and devices equipped with neural processing units for AI acceleration Continue Reading
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News
17 Dec 2024
Digital Ethics Summit 2024: recognising AI’s socio-technical nature
At trade association TechUK’s eighth annual Digital Ethics Summit, public officials and industry figures and civil society groups met to discuss the ethical challenges associated with the proliferation of artificial intelligence tools globally and the direction of travel set for 2025 Continue Reading
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News
17 Dec 2024
VMware customers seek alternatives amid licensing changes
Research reveals that while most VMware customers are satisfied with their current software, they are exploring alternatives due to concerns over rising costs Continue Reading
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News
17 Dec 2024
UK government looks to rewrite copyright rules for AI training
Labour has begun a consultation looking at how creators of original content can be compensated for AI training that uses their work Continue Reading
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E-Zine
17 Dec 2024
Technology on the beat
In this week’s Computer Weekly, we examine the future of technology in policing as the Home Office announces plans for a new IT organisation. We look at the security risks from employees using publicly available generative AI tools in the workplace. And we hear how Hyatt Hotels is creating a data culture across the organisation. Read the issue now. Continue Reading
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News
17 Dec 2024
How NCS is tackling the enterprise IT market
The technology service provider is counting on its government experience, global expert network and cyber security capabilities to penetrate the enterprise IT market Continue Reading
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Opinion
16 Dec 2024
Private vs public AI: Which should your business use in 2025?
On the Eleventh Day of AI, we explore the differences between private and public AI, the key benefits and downsides of private AI, future trends, and how to get started with a hybrid AI approach. Continue Reading
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News
16 Dec 2024
Top 10 business applications stories of 2024
Business applications are now AI-enabled, but it is not easy to deploy these products successfully to improve business metrics Continue Reading
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News
16 Dec 2024
Oxford University’s IT department pilots Microsoft Copilot
The university has ambitious plans to use artificial intelligence across university departments, and IT is the guinea pig Continue Reading
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News
16 Dec 2024
Nscale unveils IP network offering to support AI workloads
IP network designed to support growing global demand for AI-driven applications, which consume massive amounts of data Continue Reading
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News
13 Dec 2024
Google Cloud’s Agentspace to unlock enterprise data
Agentspace uses AI agents to automate workflows and connect to multiple data sources to perform tasks and deliver insights, boosting enterprise productivity and efficiency Continue Reading
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Opinion
13 Dec 2024
Decking the halls with AI: the evolution of managed services
On the Tenth Day of AI, we explore the evolving role of AI in managed services and what to expect in 2025. Continue Reading
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News
13 Dec 2024
How AWS is protecting customers from cyber threats
Amazon Web Services reveals how its threat intelligence capabilities work under the hood to thwart cyber attacks and keep its customers’ data safe Continue Reading
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Opinion
12 Dec 2024
Data: The reindeer pulling AI's sleigh
On the Ninth Day of AI, we explore the critical role data plays in AI implementation and the key steps business leaders must take to prepare their data for a successful AI future. Continue Reading
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Opinion
11 Dec 2024
Happy New Year: Three steps to maximise AI’s ROI in 2025
On the Eighth Day of AI, we explore the key considerations and strategic frameworks essential for extracting maximum value from AI projects. Continue Reading
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News
11 Dec 2024
Freshworks rides Asia’s digital wave
The enterprise software firm’s exponential growth in the region is driven by demand for streamlined customer and employee experiences by its mid-market customers Continue Reading
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Opinion
10 Dec 2024
Defending against cyber grinches: AI for enhanced security
On the Seventh Day of AI, Defending against cyber grinches: AI for enhanced security, we explore the double-edged sword of AI in cybersecurity and how businesses can protect themselves against the cyber grinches. Continue Reading
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News
10 Dec 2024
UK police continue to hold millions of custody images unlawfully
Annual report from the biometrics and surveillance camera commissioner of England and Wales highlights the ongoing and unlawful retention millions of custody images of innocent people never charged with a crime by police Continue Reading
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News
10 Dec 2024
DWP ‘fairness analysis’ reveals bias in AI fraud detection system
Information about people’s age, disability, marital status and nationality influences decisions to investigate benefit claims for fraud, but the Department for Work and Pensions says there are ‘no immediate concerns of unfair treatment’ Continue Reading
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News
10 Dec 2024
Nvidia investigation signals widening of US and China chip war
The Biden administration has expanded sanctions to prevent China extending its AI capabilities – now, China is going after Nvidia Continue Reading
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News
10 Dec 2024
Top IT predictions in APAC in 2025
Enterprises across the Asia-Pacific region are expected to focus on securing their AI workloads, invest in energy efficient infrastructure and rethink their platform strategy, among other tech trends in the new year Continue Reading
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E-Zine
10 Dec 2024
On the road to change at Aston Martin
In this week’s Computer Weekly, we talk to the CIO at luxury car maker Aston Martin to find out how technology is helping tackle the huge challenges facing the automotive sector. The new National Cyber Security boss explains why organisations need to be extra vigilant against the growing online threats. And we examine the future of secure remote connectivity in the cloud era. Read the issue now. Continue Reading
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Opinion
09 Dec 2024
AI and cloud: The perfect pair to scale your business in 2025
On the Sixth Day of AI, we explore how leveraging AI and cloud can enhance business performance and shares tips for successful implementation. Continue Reading
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News
09 Dec 2024
Inside Prudential’s AI strategy
Prudential is leveraging AI across its operations, from enhancing customer interactions and streamlining internal processes to empowering its workforce through upskilling initiatives Continue Reading
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Opinion
06 Dec 2024
How AI can help you attract, engage and retain the best talent in 2025
On the Fifth Day of AI, we explore how AI is reshaping HR – boosting productivity, addressing concerns, and preparing organisations for the future. Continue Reading
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Podcast
06 Dec 2024
Podcast: Storage and AI training, inference, and agentic AI
We talk to Hitachi Vantara CTO for AI Jason Hardy about training, inference and agentic AI, and how competing workloads bring context switching that storage for AI has to handle Continue Reading
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Podcast
05 Dec 2024
Justifying ECC upgrade: A Computer Weekly Downtime Upload podcast
We speak to the chair of the UK and Ireland SAP User Group about SAP ECC and the need to upgrade at your own pace Continue Reading
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Opinion
05 Dec 2024
Are you on the naughty or nice list for responsible AI adoption?
On the Fourth Day of AI, we discuss the value of adopting AI responsibly, and outlines how businesses can build responsible adoption into their plans Continue Reading
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News
05 Dec 2024
UK medical trial of four-day week finds staff happier and more productive
Researchers said the results of the trial conducted with employees of a learning technology firm provide ‘further compelling evidence’ on the benefits of four-day work weeks for employees Continue Reading
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News
04 Dec 2024
Grab deepens AWS partnership to fuel AI ambitions and growth
Southeast Asian super app Grab names AWS as its preferred cloud provider to optimise costs, enhance infrastructure and support its growing AI workloads Continue Reading
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Opinion
04 Dec 2024
The most pressing challenges for CISOs and cyber security teams
From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading
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Opinion
04 Dec 2024
2025: The year of AI for business - top trends to watch out for
On the Third Day of AI, we explore some of the key trends to keep an eye on, and prepare for, in 2025 Continue Reading
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News
03 Dec 2024
AWS unveils new generative AI models
The Amazon Nova family of GenAI models boasts faster speeds and lower costs, and caters to needs from text and image generation to video creation and multimodal applications Continue Reading
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News
03 Dec 2024
Australian utilities explore potential of AI
Australia’s utilities sector is exploring and implementing AI to enhance grid stability, manage rooftop solar and prepare for the influx of electric vehicles Continue Reading
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Opinion
03 Dec 2024
All businesses want for Christmas is a clear definition of AI
On the second of the 12 Days of AI, we look at the importance of truly understanding what AI is to enable true organisational transformation. Continue Reading
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News
03 Dec 2024
F1 heightens fan experiences with the power of Salesforce
Learn how the technical teams behind Formula One are using Salesforce’s tools to enhance fan activation and engagement at 24 races across the world, and how they are bringing AI into play with Agentforce capabilities Continue Reading
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Opinion
03 Dec 2024
The future is inclusive: How technology can democratise access to opportunity
IT leaders need to play their part in using technology to create a more inclusive future for businesses - the benefits for all will be significant Continue Reading
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E-Zine
03 Dec 2024
Curing cancer with computers
In this week’s Computer Weekly, we go behind the scenes at the Francis Crick Institute to find out how data science and AI support its groundbreaking medical research. As courts on both sides of the Atlantic target Google, we analyse the legal threats for Big Tech. And our latest buyer’s guide examines cloud and object storage. Read the issue now. Continue Reading
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News
02 Dec 2024
AWS doubles down on ASEAN with cloud and AI investments
The cloud giant is fuelling growth in Southeast Asia with new infrastructure, skills development programmes and a focus on generative AI, empowering startups and enterprises alike Continue Reading
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Opinion
02 Dec 2024
CISOs will face growing challenges in 2025 and beyond
From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s Continue Reading
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Opinion
02 Dec 2024
Unwrapping the benefits of AI for marketing
In the first of a new series of articles, the 12 Days of AI, we explore how AI is being used in marketing, the benefits and key use cases, as well as concerns and how marketers can best take advantage of AI Continue Reading
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News
02 Dec 2024
Interview: The importance of building a data foundation
We speak to Terren Peterson, Capital One’s vice-president of engineering, about how data pipelines and platforms are essential for AI success Continue Reading
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News
01 Dec 2024
How SkyLab is democratising hybrid cloud management
SkyLab is challenging the cloud status quo with its orchestration platform, which allows telcos and enterprises to seamlessly manage workloads across multiple cloud providers Continue Reading
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News
29 Nov 2024
Swedish authorities urged to discontinue AI welfare system
Amnesty International is calling on Sweden’s social insurance agency to immediately discontinue its machine learning-based welfare system, following an investigation by Lighthouse Reports and Svenska Dagbladet that found it to be discriminatory Continue Reading
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Feature
29 Nov 2024
Could generative AI help to fill the skills gap in engineering?
The role of artificial intelligence and machine learning in society continue to be hotly debated as the tools promise to revolutionise our lives, but how will they affect the engineering sector? Continue Reading
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Feature
29 Nov 2024
Case study: Manchester Airports Group using AWS to revamp its data strategy
Manchester Airports Group is using AWS technology to improve passenger experience through a revamp of its data strategy, as set out by the organisation's chief digital officer, Ryan Cant Continue Reading
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News
28 Nov 2024
Farmers tap IoT and AI to increase chicken health and egg yield
Innovate UK grant funds project that uses sensor technology to improve the health and welfare of laying hens while increasing productivity, efficiency and industry resilience Continue Reading
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News
28 Nov 2024
Chulalongkorn University debuts GenAI platform
Thai university teams up with Google Cloud to empower its community with responsible and customisable AI tools for research, learning and administration Continue Reading
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News
28 Nov 2024
Energy sector’s digital shift opens door to cyber threats
The transition to renewable energy and the increasing integration of IT and OT systems in the energy sector are creating new cyber security challenges Continue Reading
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News
27 Nov 2024
Scientists demonstrate Pixelator deepfake image verification tool
With the age of deepfake imagery upon us, a team led by York St John University researchers has created a tool to help people ‘navigate the fine line between reality and fabrication’ Continue Reading
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News
27 Nov 2024
Barings Law plans to sue Microsoft and Google over AI training data
Microsoft and Google are using people’s personal data without proper consent to train artificial intelligence models, alleges Barings Law, as it prepares to launch a legal challenge against the tech giants Continue Reading
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News
27 Nov 2024
GitLab doubles down on DevSecOps and AI in APAC
The DevOps platform supplier is focused on providing deeper platform integration, enhanced security and artificial intelligence-powered tools to help APAC organisations speed up software delivery Continue Reading
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News
26 Nov 2024
Conservative peer urges government not to limit open source AI
The chair of the Lords Communications and Digital Select Committee calls for greater support for SMEs, competition and economic dynamism as artificial intelligence policies are developed Continue Reading
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News
26 Nov 2024
How Kong is driving the future of APIs
From its open-source API gateway to a full platform play, Kong is orchestrating the future of APIs with a growing presence in the Asia-Pacific region Continue Reading
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News
26 Nov 2024
Google Cloud research highlights potential for GenAI to transform public sector service delivery
Research commissioned by Google Cloud suggests encouraging the public sector to step up its adoption of generative artificial intelligence technologies could have a transformative impact on the public purse Continue Reading
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News
26 Nov 2024
Nominations open for Computer Weekly Innovation Awards APAC 2025
Computer Weekly is looking for nominations for its 2025 Innovation Awards to honour digital transformation initiatives that have transformed organisations in six industries Continue Reading
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News
25 Nov 2024
Manufacturing industry at crossroads in AI adoption
Report warns that Britain’s manufacturers are at risk of missing out on innovation and productivity gains due to a lack of confidence in digital technologies and AI Continue Reading
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Blog Post
25 Nov 2024
AI and analytics? Been there, done that
In a recent article, I covered a discussion I’d previously had with a company called Luzmo that enables SaaS players to more easily build advanced analytics capabilities into their solutions. This ... Continue Reading
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News
25 Nov 2024
Human-centric AI drives customer experience loyalty
Study from customer experience technology provider shows AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders Continue Reading
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News
22 Nov 2024
Indoor 6G trial shows major throughput gain
Trial of indoor communications shows AI propels 6G throughput by 6-16% and stationary tests conducted at 25 points along a test route confirm 18% improvement Continue Reading
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News
22 Nov 2024
Deloitte: GenAI paving the way for transformative future for comms
Annual report into prospects for global technology, media and telecommunications industry paints a challenging picture as GenAI reshapes limits of comms tech and aggregation comes to streaming Continue Reading
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News
22 Nov 2024
Qlik expands cloud footprint to India
The data analytics and business intelligence software supplier is bolstering its presence in Asia-Pacific with a cloud region in India Continue Reading
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News
22 Nov 2024
IT and business leaders face big gap in understanding of data priorities
There appears to be a gap between what business leaders want to do with artificial intelligence and the IT capabilities of their organisation Continue Reading
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Blog Post
21 Nov 2024
Diversity in tech: To work for all, AI needs input from all
If there’s one sector of the business world that has benefited most from the emerging artificial intelligence (AI) revolution, it’s market research. Rarely have there been so many surveys ... Continue Reading
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News
21 Nov 2024
Networks lagging in compute tech evolution, says HPE
As AI brings about unprecedented transformation, leading network firm plots course to offer viable infrastructure for businesses to gain competitive edge Continue Reading
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News
21 Nov 2024
Nvidia CEO talks up AI post-training, test learning and gigawatts
The company’s datacentre business continues to skyrocket as demand for artificial intelligence accelerates Continue Reading
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News
21 Nov 2024
Grab taps GPT-4o to improve mapping service
Regional ride-hailing giant and super app Grab is leveraging OpenAI’s GPT-4o model to build hyperlocal, dynamic maps, cutting costs and boosting accuracy Continue Reading
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News
20 Nov 2024
Government issues strategic priorities for online safety regulator Ofcom
Technology secretary Peter Kyle sets out the government’s strategic priorities for how Ofcom should approach regulating online safety, including embedding safety by design and supporting innovation in technologies to help protect people online Continue Reading
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News
20 Nov 2024
Digital Catapult hails shared infrastructure as route to decarbonisation for logistics sector
Digital Catapult has opened up about the success it has seen with using shared digital infrastructure to help the transport-logistics sector work more collaboratively to cut carbon emissions Continue Reading
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News
20 Nov 2024
Microsoft Ignite: AI capabilities double every six months
If Moore's law promised a doubling of tech every 18 months, the pace is three times quicker with AI developments, says Satya Nadella Continue Reading
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News
19 Nov 2024
AI readiness stalls in APAC
Despite significant investment in AI, only 15% of organisations in Asia-Pacific are ready to deploy the technology today, according to Cisco’s latest regional AI readiness survey Continue Reading
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News
19 Nov 2024
CMA clears Google over Anthropic partnership
The UK competition watchdog has finished its initial investigation into Google’s partnership with Anthropic, with no follow-up on the cards Continue Reading
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Feature
19 Nov 2024
Storage technology explained: Ransomware and storage and backup
We look at ransomware attacks, and the importance of good backup practice as well as immutable snapshots, air-gapping, network segmentation, AI anomaly detection and supplier warranties Continue Reading
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News
19 Nov 2024
Interview: Raymond Boyle, vice-president of data and analytics, Hyatt Hotels
Data culture is a key focus for the strategy at the global hotel chain, especially as AI opens up new opportunities to drive personalisation and trust with customers Continue Reading
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News
19 Nov 2024
UK government seeks AI innovators to support clean energy transition and pursuit of net zero by 2050
The UK government has launched the second round of the Manchester Prize, which is geared towards using artificial intelligence technologies to assist with the clean energy transition Continue Reading
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E-Zine
19 Nov 2024
Adventures in AI at Tripadvisor
In this week’s Computer Weekly, we find out how travel site Tripadvisor is embracing AI to offer new products and services to its users. Gartner says the chance of a successful digital project is like ‘flipping a coin’ – we went to its annual IT leadership symposium to ask why. And we examine what companies must do to comply with the EU’s new NIS2 cyber security rules. Read the issue now. Continue Reading
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19 Nov 2024
Interview: Rahul Todkar, head of data and AI, Tripadvisor
The travel website generates huge amounts of data – as a result, artificial intelligence offers equally huge opportunities for the business and its customers Continue Reading
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News
18 Nov 2024
How banks are navigating the AI landscape
Industry experts discuss the transformative potential of artificial intelligence in banking, while addressing the challenges and governance implications of integrating AI into financial services Continue Reading
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News
18 Nov 2024
Infinidat gets in on the RAG act with workflow architecture offer
Storage array maker says customers can get data from any NFS storage to use in RAG for internal enterprise AI projects, and claims its OS metadata expertise enables this Continue Reading
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News
18 Nov 2024
Denmark’s AI-powered welfare system fuels mass surveillance
Research reveals the automated tools used to flag individuals for benefit fraud violate individuals’ privacy and risk discriminating against marginalised groups Continue Reading
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News
15 Nov 2024
CBRE: Spare datacentre capacity levels to hit all-time low across Europe by end of 2024
Real estate consultancy CBRE has lifted the lid on how growing demand for datacentre capacity, coupled with shortages of land and power in Europe, are having a downbeat impact on vacancy rates Continue Reading
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News
15 Nov 2024
Nvidia, SoftBank claim AI, 5G telecom pilot first
AI processor leader joins Japanese telco on AI Aerial platform for outdoor pilot of what is said to be world’s first combined AI and 5G network Continue Reading
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News
15 Nov 2024
Nvidia powers AI development in Japan and Indonesia
Nvidia is deepening its presence in Japan and Indonesia through partnerships with local cloud providers and tech companies to build sovereign AI infrastructure and local large language models Continue Reading
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Opinion
15 Nov 2024
Preparing for future AI energy disruption
The explosive growth of artificial intelligence is set to outstrip the capacity of global power grids, threatening to derail deployments. With datacentres facing power shortages and some countries halting construction, organisations must act now to secure their AI future Continue Reading
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News
14 Nov 2024
A fifth of new PCs shipped in Q3 were AI-optimised
PC manufacturers are working hard to showcase the benefits of premium devices that use neural processing units to deliver on-device AI acceleration Continue Reading
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News
14 Nov 2024
MPs hold first ever debate on live facial recognition
MPs have held an open debate on police use of live facial recognition technology for the first time since it was initially deployed by the Met Police in August 2016 Continue Reading
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News
14 Nov 2024
Microsoft ramps up small language model effort
Microsoft is working with several industry sector specialist software providers to bring industry-specific AI models to its Azure AI platform Continue Reading
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Opinion
14 Nov 2024
How standards and assurance are making responsible AI achievable
Everyone would agree that taking an ethically principled approach to using AI is essential - but in practice, delivering governance and assurance mechanisms around implementing AI responsibly is what really matters Continue Reading
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News
13 Nov 2024
Red Hat acquires tech to lower the cost of machine learning
The acquisition of Neural Magic by Red Hat is being positioned as a way to democratise machine learning and reduce the need for GPUs Continue Reading
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News
13 Nov 2024
Even AI laggards can see triple return on investment
A study from IDC shows that those businesses that have an aligned AI strategy can achieve accelerated benefits Continue Reading
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News
13 Nov 2024
Server manufacturers ramp-up edge AI efforts
There has been a spate of developments in the server space, as manufacturers focus on supporting inference workloads at the edge Continue Reading
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Blog Post
12 Nov 2024
How enterprises can improve ROI on AI investments
In this guest post, Sarju Raja, country manager at AvePoint UK, sets out the steps enterprises can take to ensure their investments in artificial intelligence technologies pay off. We're at the ... Continue Reading