Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
-
E-Zine
13 Oct 2023
CW EMEA: Prepare for AI explosion
In this month’s CW EMEA, we look at generative artificial intelligence, which Accenture claims is the next big thing in enterprise IT. The IT services giant says GenAI will transform 40% of all working hours – and it is putting its money where its mouth is with plans to invest $3bn in AI and create 40,000 AI-focused roles. Part of the huge investment has already been assigned to the creation of an AI and generative AI lab in Brussels focused on the public sector in Europe. We also look at a Deutsche Telekom-led consortium’s demo of multi-supplier non-real-time RAN optimisation, how last month’s Ryder Cup tested out technology to improve how fans digitally consume the event, and find out how Zurich Insurance has cut the time it takes to complete development of ServiceNow applications. Read the issue now. Continue Reading
-
E-Zine
07 Sep 2023
CW EMEA: The value of valuing people
In this month’s CW EMEA ezine, we look at HR software and strategies that can help combat staff attrition, find out how Finland’s and Sweden’s plans to join NATO have initiated activity in the Nordic cyber security sector already, consider the data privacy challenges associated with generative AI, and find out why it is important for companies to implement new cryptography standards now in preparation for quantum-safe communication. Read the issue now. Continue Reading
-
News
19 Jul 2022
Pro-business AI framework spans sector-specific regulations
But should organisations deploying artificial intelligence comply with EU or UK proposals? Continue Reading
-
Feature
19 Jul 2022
Employee experience joins CX for total enterprise view
Total experience is emerging to join up employee and customer experience for organisations intent on being holistic and progressive Continue Reading
-
News
18 Jul 2022
Putting automation into motion will put the wheels on UK economic growth
Automation technologies and artificial intelligence will change the workplace for the better, giving people time to focus on high-value creative work Continue Reading
-
News
18 Jul 2022
Government proposes pro-innovation AI framework
In contrast to the EU’s more centralised approach to artificial intelligence regulations, the UK government is giving regulators more freedom to adapt rules Continue Reading
-
News
18 Jul 2022
Oracle payroll system causes underpayment of Next staff
Oracle’s payroll HR software module seems to be at the root of a systematic underpayment of staff at retailer Next Continue Reading
-
News
13 Jul 2022
Met police deploy facial-recognition technology in Oxford Circus
Police facial-recognition deployment results in three arrests, despite sustained calls from Parliament and civil society to limit the technology’s use until a specific legal framework for biometrics is in place Continue Reading
-
News
12 Jul 2022
First cohort of data science professionals certified by AfDSP
The Alliance for Data Science Professionals has certified its first cohort, with the imprimatur of the UK’s national statistician, Ian Diamond Continue Reading
-
News
12 Jul 2022
Ordnance Survey research reveals sustainability projects as hot for software developers
According to research by Ordnance Survey, sustainability projects are emerging as hot zones for software developers, attracted by the chance to do some good as well as make good money Continue Reading
-
Feature
11 Jul 2022
Embedded analytics emerges to offer new level of business intelligence
Analytics suppliers are increasingly offering embedded analytics – based inside applications, often real-time, and driven by APIs – as a way to get to the next level of business intelligence Continue Reading
-
Feature
08 Jul 2022
Accountability in algorithmic injustice
Computer Weekly looks at the growing number of injustices involving algorithms and automated decision-making, and what can be done to hold governments and companies accountable for the failures of computer systems they deploy Continue Reading
-
News
06 Jul 2022
Vodafone and Google Cloud collaboration gives rise to AI Booster platform
Vodafone and Google Cloud have gone public with details of a jointly created artificial intelligence platform that is already live in more than 18 countries Continue Reading
-
Feature
05 Jul 2022
How IoT and digital twins could help CIOs meet ESG pledges
Many local authorities have set ambitious net-zero targets. Can IoT technology, allied to digital twinning, help CIOs hit them? Continue Reading
-
News
04 Jul 2022
MPs call for ban on Chinese surveillance camera technology
Nearly 70 MPs have called on the government to ban Chinese camera technology that is widely used by UK government agencies despite links to human rights abuses in China Continue Reading
-
News
04 Jul 2022
Government rejects Lords police tech inquiry recommendations
The government has largely rejected the findings and recommendations of a House of Lords inquiry into police tech, which called for an overhaul of how police deploy artificial intelligence and algorithmic technologies Continue Reading
-
Feature
01 Jul 2022
Tech sector efforts to root out forced labour are failing
Digitally mapping supply chains to identify forced labour and slavery is no longer a technology problem for the IT sector, but a lack of government enforcement and corporate inaction are major barriers to effective change Continue Reading
-
News
30 Jun 2022
H&M Group tries Google Cloud on for size as omnichannel push gathers pace
H&M Group has tapped up Google Cloud to add data analytics and machine learning capabilities to its omnichannel strategy Continue Reading
-
News
30 Jun 2022
India gears up for 5G but challenges remain
The country’s upcoming spectrum auction marks the start of larger scale deployments of 5G in the subcontinent, but telcos will need to find a way to address high infrastructure costs and monetise their investments Continue Reading
-
News
29 Jun 2022
Urgent need for new laws to govern biometrics, legal review finds
Independent review says new framework is needed to clear up legal and ethical concerns over the use of biometric data and technologies, which can impact privacy, freedom of expression and other human rights Continue Reading
-
Feature
28 Jun 2022
Composability set to be next big thing for digital experience platforms
Digital experience platforms are the latest word in increasing customer loyalty by engaging across all channels. Gaining real-time views of customers while managing data compliantly is critical Continue Reading
-
News
28 Jun 2022
Proposed changes to copyright law open doors for AI data mining
Update to copyright law will mean researchers who already have access to data will not require extra permission from copyright owner to run data mining algorithms, removing barriers to artificial intelligence research and development Continue Reading
-
News
28 Jun 2022
Veritas aims at autonomous backup discovery and provisioning
Veritas bets on a backup platform that can discover all enterprise data – on-premise and in the cloud – and make its own decisions about the optimal place to store copies Continue Reading
-
News
28 Jun 2022
How MSD is harnessing AI
MSD’s global lead for artificial intelligence discusses what it will take for the technology to realise its full potential in healthcare Continue Reading
-
News
27 Jun 2022
Manchester Airports Group taps Rise with SAP service to speed recovery
Manchester Airports Group, which includes London Stansted and East Midlands as well as Manchester, has chosen SAP’s Rise package, on AWS, as it seeks to ‘build back smarter’ post-pandemic Continue Reading
-
Feature
27 Jun 2022
How to track greenhouse gas emissions
Companies from a range of sectors, as well as public authorities, are using software and data analytics to track greenhouse gas emissions, partly to meet new regulatory demands Continue Reading
-
News
27 Jun 2022
China’s Cyclone Robotics eyes APAC market
One of China’s largest suppliers of robotic process automation software has made a foray into Asia-Pacific, leveraging its bot management and ‘human-in-the-loop’ capabilities Continue Reading
-
Feature
27 Jun 2022
Secure everything, not just the weakest link
The rise in cyber attacks on supply chains has expanded the role of IT security chiefs and the complexity of keeping organisations secure Continue Reading
-
News
24 Jun 2022
Ministers and MPs outline vision for digital economy
Government ministers and MPs met with the tech sector to discuss the UK’s digital strategy, the future of work, and how to deal with the country’s tech skills deficit Continue Reading
-
News
22 Jun 2022
Uber drivers strike over pay issues and algorithmic transparency
Unionised Uber drivers take industrial action against the company over its failure to pay workers in line with a Supreme Court decision and inflation, as well as the lack of transparency around how it uses their data Continue Reading
-
Opinion
22 Jun 2022
Why the world needs tech standards for UN Sustainable Development Goals
Chaesub Lee from the ITU argues that the world needs technology standards to address the UN’s Sustainable Development Goals Continue Reading
-
News
22 Jun 2022
CIO interview: Simon Liste, chief information technology officer, Pension Protection Fund
While aspects of the PPF’s three-year digital transformation plan were delayed by the pandemic, the organisation is now pressing ahead with widespread improvements to IT Continue Reading
-
News
20 Jun 2022
Hyundai taps Singtel’s 5G network in electric vehicle manufacturing
Automotive giant is tapping Singtel’s 5G network and multi-access edge computing platform to manage and power its electric vehicle factory in Singapore Continue Reading
-
Opinion
17 Jun 2022
Governance and progression of AI in the UK
Artificial intelligence and machine learning are essential to growth in the global digital economy, and the UK has ambitions to lead the way Continue Reading
-
News
17 Jun 2022
MoD sets out strategy to develop military AI with private sector
The UK Ministry of Defence has outlined its intention to work closely with the private sector to develop and deploy a range of artificial intelligence-powered technologies, committing to ‘lawful and ethical AI use’ Continue Reading
-
Blog Post
16 Jun 2022
The silence of the Lamda
For as long as embarrassingly crude iterations of the AI chatbot have existed, we’ve yearned for someone to come along and get it right. We should have known that as soon as that happened, the ... Continue Reading
-
News
14 Jun 2022
Government data talk to the fore at London Tech Week
Data figured prominently in the unfolding of the government’s digital strategy at the start of London Tech Week, with privacy-enhancing technologies and anonymous health data sharing notable Continue Reading
-
Opinion
13 Jun 2022
Data leaders need to overcome their fears and unlock their creativity
Author and data management consultant Caroline Carruthers argues that data leaders need to tap into their creativity to make their analytical work pay off Continue Reading
-
News
13 Jun 2022
London Mayor pledges £500,000 for city’s data economy
At the start of London Tech Week 2022, the Mayor of London is announcing £500,000 in funding for the city’s data economy, in the form of the Data for London platform Continue Reading
-
News
10 Jun 2022
Investment firm takes Salesforce to task for lack of racial diversity
Retail investment platform Tulipshare is campaigning to hold Salesforce to account for its lack of racial diversity Continue Reading
-
News
09 Jun 2022
CIO interview: Yiannis Levantis aims at total quality for Unipart IT
Unipart has a heritage in quality manufacturing and services that CIO Yiannis Levantis is building on, in part by harnessing SAP’s cloud-based business transformation service Rise Continue Reading
-
Opinion
09 Jun 2022
Move with the times – in defence of WhatsApp in government
Former minister and current member of the House of Lords argues that the UK government needs to move with the times and embrace new communications tools such as WhatsApp Continue Reading
-
E-Zine
09 Jun 2022
CW Europe: Russia escalates cyber war on Ukraine
Microsoft has given details of cyber attacks on Ukrainian civilian communications, nuclear safety authorities, and the exploitation of the destruction of Mariupol in a phishing campaign. Also read about a report on the European Artificial Intelligence Act that suggests a limited ban on predictive policing systems. Continue Reading
- 08 Jun 2022
-
Opinion
07 Jun 2022
Harnessing the promise of data from space services for a better Earth
Mark Chang, an aerospace, defence and security expert at PA Consulting, looks at the actions that organisations need to take to harness the potential of space services data Continue Reading
-
News
03 Jun 2022
How digital twins can improve datacentre operations
Singapore’s Red Dot Analytics has built an AI-powered digital twin platform that lets datacentre operators simulate their operations to manage their carbon footprint and energy consumption, among other uses Continue Reading
-
Blog Post
31 May 2022
Ringo’s token gesture
Liam Payne. John Terry. Melania Trump. Just three of high society’s most cherished names to have monetised their devoted fans with NFT investment opportunities so far. But to any celebs reading ... Continue Reading
-
E-Zine
26 May 2022
CW Nordics: How the Estonian government created a digital assistant to support citizens
As Estonia finalises the initial version of its government services digital assistant for launch, the man heading the project describes the birth of Bürokratt and beyond. Also read about Helsinki's role in a pan-EU project to introduce drone technology into emergency medical services. Continue Reading
-
Opinion
25 May 2022
How to leverage the artificial intelligence solar system
With great excitement around artificial intelligence, organisations should be aware that for successful implementation, AI must be approached specifically and strategically, as part of the technology universe Continue Reading
-
23 May 2022
Prepare for a smart robot revolution
Smart robots are being deployed across retail and logistics, but much of the tech is still nascent. Continue Reading
-
Blog Post
20 May 2022
Send Mark to Coventry
An exhibition at the UK City of Culture festival in Coventry has this month been offering attendees the chance to see the city through the eyes of one of its late-1980s clubbers, via the ... Continue Reading
-
News
16 May 2022
Gartner Data & Analytics Summit: Unleash innovation on emergence from pandemic
Analysts at the Gartner Data & Analytics Summit in London urged D&A leaders to unleash innovation as their organisations emerge from the shadow of the pandemic Continue Reading
-
News
13 May 2022
Government levelling up bill promotes open data-based digital planning
The Levelling Up and Regeneration Bill announced in the Queen’s Speech includes proposals for digital planning powers to be given to local government in England and Wales, based on open data Continue Reading
-
E-Zine
12 May 2022
CW Benelux: Meta shelves hyperscale datacentre plan in Netherlands
Meta’s plan for a hyperscale datacentre in the Netherlands which was to serve the metaverse world has been halted following a campaign by environmentalists and the Dutch parliament’s call for the government to do everything in its power to stop the facility being built. Also read how the Dutch arm of customer services supplier Teleperformance has led the entire organisation to adopt robotic process automation software. Continue Reading
-
News
12 May 2022
Fashion tech investment grew 66% during pandemic
As the pandemic caused an increase in online shopping, fashion businesses began investing in technology to help them match customer demand Continue Reading
-
News
11 May 2022
Data Reform Bill announced in Queen’s Speech
Government claims proposals to reform the UK’s data protection regime will create a framework ‘focused on privacy outcomes rather than box-ticking’ Continue Reading
-
News
11 May 2022
DWP partners with AI-powered career and job services
Partnership involves a trial to see how well artificial intelligence can be used to help job seekers find work more quickly Continue Reading
-
News
11 May 2022
Sapphire 2022: Klein majors on sustainability and supply chain resilience
At SAP’s first in-person Sapphire customer conference in three years, CEO Christian Klein and his top team revisited the themes of sustainability and supply chain resilience, which were prominent in 2020 and 2021 Continue Reading
-
News
09 May 2022
India’s IT services market grew at record pace in 2021
Growing investments in cloud, artificial intelligence and cyber security have been a boon to India’s IT and business services market Continue Reading
-
News
05 May 2022
Prepare for smart robot revolution
While industrial robots are well established, smart robots are being deployed across retail and logistics – but much of the tech is still nascent Continue Reading
-
News
04 May 2022
CIO interview: Loïc Giraud, global head of digital platform and product delivery, Novartis
Data is at the heart of life sciences – and for Novartis, that means investigating emerging technologies such as quantum computing and blockchain, as well as using analytics, artificial intelligence and automation Continue Reading
-
News
03 May 2022
Qualcomm to power Volkswagen’s future automated driving technology
Volkswagen Group’s software division looks to global chip giant to supply system-on-chips to enable assisted and automated driving functions Continue Reading
-
E-Zine
03 May 2022
A prescription for digital accessibility at Boots
In this week’s Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer’s guide examines communications as a service. And we talk to Trainline’s CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now. Continue Reading
-
Opinion
29 Apr 2022
Totting up a decade of ones and zeros at the ODI
As the Open Data Institute turns 10, managing director Louise Burke reflects on its first decade and what comes next Continue Reading
-
News
28 Apr 2022
UK regulators seek input on algorithmic processing and auditing
Digital Regulation Cooperation Forum is inviting views on how the four UK watchdogs involved should approach regulating algorithms, following its publication of discussion papers and a 2022 workplan Continue Reading
-
News
28 Apr 2022
Naver outlines global AI ambitions
South Korean internet giant Naver has built a global research network to advance and apply its artificial intelligence capabilities across its services Continue Reading
-
Podcast
28 Apr 2022
Metaverse, women in software – Computer Weekly Downtime Upload podcast
Cliff Saran joins Clare and Brian, in Caroline’s absence, to discuss the metaverse, Windows 11, the Makers Women in Software Power List, and how CIOs do technology in 2022 Continue Reading
-
News
28 Apr 2022
Slack and Salesforce go public with first major integrations since acquisition
Slack and Salesforce have announced a set of developer products and integrations that Slack cofounder Cal Henderson says marks the first big public step to realising the value of the 2020 acquisition Continue Reading
-
News
28 Apr 2022
Scotland’s tech sector recovers pre-pandemic verve
According to ScotlandIS research, the Scottish technology sector has recovered pre-pandemic levels of growth, and cyber security emerged as the hottest growth area from the industry body’s annual report Continue Reading
-
News
27 Apr 2022
Microsoft shows inflation-busting growth, driven by cloud adoption
As prices rise, Microsoft is trying to position its cloud services as the public cloud that offers the best value for money Continue Reading
-
News
26 Apr 2022
Odense Robotics helps develop key export for Denmark
Robotics seen as a future export sector for Denmark as investment startups build their skills in public sector projects Continue Reading
-
News
25 Apr 2022
Lower level of developer skills may hamper UK AI initiatives
A study from IBM has found there is less focus on training software engineers in the UK compared with Spain and Germany Continue Reading
-
News
22 Apr 2022
SAP Q1 2022: Revenue up 11%, Ukraine war impact projected to be €300m
SAP has announced first-quarter revenue of more than €7.1bn, and the Ukraine war is projected to have a €300m impact for 2022 Continue Reading
-
News
22 Apr 2022
EU lawmakers propose limited ban on predictive policing systems
MEPs’ joint report on European Artificial Intelligence Act sets out limited ban on predictive policing systems alongside a raft of further amendments to improve redress mechanisms and extend the list of AI systems deemed high-risk Continue Reading
-
Blog Post
21 Apr 2022
Vorsprung durch Netflix
Proposed Highway Code updates have paved the way for it being legal to watch TV while using self-driving cars. “The Highway Code has been updated a number of times in recent years to reflect the ... Continue Reading
-
News
20 Apr 2022
Bots could help businesses polish up their green credentials
Metrics are a key aspect of a sound sustainability strategy and Oracle believes automation can help businesses achieve their environmental goals Continue Reading
-
News
19 Apr 2022
ODI data literacy report laments technical skills inflation in government data strategy
An Open Data Institute report on data literacy and UK government data strategy sees a lack of clarity in definition, fragmentation of responsibility, and a disconnect between government and citizens Continue Reading
-
News
19 Apr 2022
Softbank and UnaBiz team up on internet of robotic things
Japan’s Softbank Robotics and Singapore-based UnaBiz are bringing IoT and robotics technology together to improve facilities management, among other applications Continue Reading
-
Feature
14 Apr 2022
How algorithmic automation could manage workers ethically
Managing workers by algorithm and automated process has generated ethical problems aplenty. Can such means be pressed into the service for a more ethical mode of worker management? We find out Continue Reading
-
News
13 Apr 2022
Oracle vaunts ME as employee experience platform geared to post-crisis workforce realities
Oracle has launched an employee experience platform, dubbed ME, said to be designed for post-Covid, individualistic pandemic workforce trends Continue Reading
-
Feature
13 Apr 2022
Using technology to reinvent stores
Technology is becoming an important part of the shopping experience at home, in stores and in-between, so how are retailers using technology to advance the store experience? Continue Reading
-
News
12 Apr 2022
PassiveLogic to get more active in smart building tech with $15m funding
Global alternative asset manager partners with provider of autonomous building systems and foundation technology for smart cities to bring the first general-purpose autonomous platform to the building market Continue Reading
-
News
12 Apr 2022
AI researcher says police tech suppliers are hostile to transparency
Expert witness in Lords police tech inquiry welcomes committee’s findings but questions whether its recommendations on how to end the ‘Wild West’ of police artificial intelligence and algorithmic technologies in the UK would be implemented Continue Reading
-
Opinion
11 Apr 2022
Gartner: Six key executive-CIO conversations to help AI succeed
The promise of artificial intelligence often fails to materialise in businesses, so how do you maximise your chance to succeed? Continue Reading
-
Feature
08 Apr 2022
Storage requirements for AI, ML and analytics in 2022
We look at what is needed for artificial intelligence and machine learning, and the pros and cons of block, file and object storage to store and access very large amounts of often unstructured data Continue Reading
-
News
07 Apr 2022
AirAsia taps Google Cloud to bolster its super-app
AirAsia is setting up a cloud centre of excellence with Google Cloud to shore up its super-app and build capabilities in site reliability engineering and machine learning operations Continue Reading
-
Video
07 Apr 2022
The rise and rise of blockchain technology
The growing use of blockchain across Asia-Pacific is set to continue, with spending on the technology slated to hit $2.4bn this year, according to IDC Continue Reading
-
News
06 Apr 2022
APAC organisations to spend more on AI
The higher investments in AI will be led by the region’s banking industry which is harnessing AI systems to mitigate risks and detect fraud Continue Reading
-
Opinion
05 Apr 2022
How data sharing and collaboration can solve great challenges
Daniel Hirst and Arjan Dhaliwal from Ordnance Survey argue for the value of data sharing, collaboration and data skills enhancement to address social, ecological economic problems Continue Reading
-
E-Zine
05 Apr 2022
Police use of AI needs overhaul to prevent abuse
In this week’s Computer Weekly, a House of Lords inquiry calls for a rethink on how police forces use AI technologies – we examine the issues. Our new buyer’s guide looks into edge datacentres. And the EU and US agree a new data protection deal to replace Privacy Shield, but will it stand up to scrutiny? Read the issue now. Continue Reading
-
News
05 Apr 2022
IBM z16 tackles financial fraud and quantum hacks
New addition to Z series mainframe family uses IBM Telum processor to accelerate AI for real-time credit card fraud detection Continue Reading
-
News
01 Apr 2022
TechUK calls on government to seize post-Brexit data opportunities
Ahead of the government’s reply to its late 2021 consultation about proposed post-Brexit reforms to the data protection regime, TechUK has published a paper declaring six data governance principles Continue Reading
-
News
31 Mar 2022
EU Act ‘must empower those affected by AI systems to take action’
Ada Lovelace Institute publishes recommendations on how European institutions can improve the Artificial Intelligence Act by establishing a ‘comprehensive remedies framework’ around those affected by the deployment of AI systems Continue Reading
-
News
31 Mar 2022
Spain’s La Liga looks to enleague data analytics with Databricks
La Liga, the first division of the Spanish football league, has turned to Databricks’ Lakehouse Platform to analyse footballer performance and engage with fans Continue Reading
-
Opinion
30 Mar 2022
Why diversity in AI remains a challenge and how to fix it
With artificial intelligence set for a global economic explosion, its development must put diversity at its core to avoid discriminating systems Continue Reading
-
News
30 Mar 2022
UKISUG: Big majority of SAP users beset by data problems in migrating to S/4 Hana
In a survey prior to its Analytics Symposium, the UK & Ireland SAP User Group finds 61% of SAP customers say data management issues are slowing down process automation and impeding moves to S/4 Hana Continue Reading
-
News
30 Mar 2022
Why integration and automation are two sides of the same coin
Workato’s regional leader explains why integration and automation are intertwined and how the company is addressing the Asia-Pacific market Continue Reading
-
News
29 Mar 2022
Overhaul of UK police tech needed to prevent abuse
Lords inquiry finds UK police are deploying artificial intelligence and algorithmic technologies without a thorough examination of their efficacy or outcomes, and are essentially ‘making it up as they go along’ Continue Reading
-
News
29 Mar 2022
UK tech ecosystem reaches $1tn valuation
The onset of the Covid-19 pandemic prompted massive investment in the UK’s digital companies, which are collectively valued at $1tn Continue Reading
-
E-Zine
29 Mar 2022
Ten years of the Raspberry Pi
In this week’s Computer Weekly, as the Raspberry Pi reaches its 10th anniversary, we look back on how the low-cost computing device went from schools to supercomputers and even into space. Gartner offers tips on how to motivate IT staff in a hybrid working environment. And we meet the Dutch hackers helping to secure the internet. Read the issue now. Continue Reading
-
News
28 Mar 2022
NHS England deploys pilot AI tool to forecast A&E admissions
The NHS is deploying an AI-based demand forecasting tool to accurately predict activity levels and free up staff, space and resources to tackle post-pandemic treatment backlogs Continue Reading
-
Feature
28 Mar 2022
Industry clouds are all the rage, but are they driven by marketing or customer need?
Industry clouds – cloud applications designed for specific sectors – are fashionable staples of supplier marketing, but are they what corporate IT is demanding? Continue Reading