Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
30 Apr 2025
Current SaaS delivery model a risk management nightmare, says CISO
JPMorgan Chase security chief Patrick Opet laments the state of SaaS security in an open letter to the industry and calls on software providers to do more to enhance resilience Continue Reading
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News
30 Apr 2025
How AI can attack corporate decision-making
As AI gets embedded in corporate systems, experts warn of emerging security risks caused by influencing retrieval augmentation systems Continue Reading
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News
12 Jan 2021
Former ministers speak out on Mike Lynch extradition
As Mike Lynch, founder and former CEO of Autonomy, awaits his US extradition hearing, several former Tory MPs have expressed their concerns Continue Reading
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E-Zine
12 Jan 2021
Can AI ever match the power of the brain?
In this week’s Computer Weekly, artificial intelligence is still no match for the brain – we talk to Intel’s neuromorphic computing lab to see how researchers are trying to address that. Our buyer’s guide examines identity and access management. And we find out why datacentres are becoming a new target for financial investors. Read the issue now. Continue Reading
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News
11 Jan 2021
Ordnance Survey opens up direct, API access to location data for public sector
Location data made available to public sector organisations via application programming interfaces, reducing data management overheads Continue Reading
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News
08 Jan 2021
Major facial-recognition supplier builds system to identify masked faces
Facial-recognition supplier claims new system can accurately identify masked faces, therefore promoting public health during the pandemic. But questions remain about whether its existing UK law enforcement clients will be deploying the technology Continue Reading
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News
08 Jan 2021
AI Council advises government to do artificial intelligence moonshots
The AI Council has published a “roadmap” of advice to government in respect of developing a UK state strategy for artificial intelligence, encompassing skills, vendor support and public sector procurement Continue Reading
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News
07 Jan 2021
Poor data flows hampered government’s Covid-19 response, says the Science and Technology Committee
House of Commons Science and Technology Committee finds poor data management to have hampered the government’s Covid-19 pandemic response Continue Reading
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News
07 Jan 2021
Competition and Markets Authority kicks off Nvidia/Arm investigation
In September, Arm and Nvidia announced a £31bn merger. Will Arm chip design remain free from Nvidia’s influence? Continue Reading
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News
06 Jan 2021
Distributed supercomputer DiRAC gets a £20m upgrade
New funding will be used to boost performance and make the HPC system much more energy efficient Continue Reading
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News
05 Jan 2021
AI advancement: Mimicking decision-making
In The Terminator, Arnold Schwarzenegger is transported back to 1984. If Arnie had to rely on cloud connectivity, he’d still be walking around naked Continue Reading
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News
04 Jan 2021
Caerphilly council delivers free school meals through automation
Welsh council expands its robotic process automation project, which has successfully helped the council deliver free school meals during the Covid-19 pandemic Continue Reading
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News
03 Jan 2021
Covid-19’s impact on the retail supply chain
The Covid-19 pandemic has exposed gaps in the ability of retailers to mitigate supply chain imbalances Continue Reading
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News
31 Dec 2020
Pandemic heroes dominate New Year Honours List 2021
The New Year Honours List 2021 is remarkable for its recognition of those who have excelled during the Covid-19 public health emergency, including digital and data professionals Continue Reading
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News
30 Dec 2020
Top 10 ASEAN IT stories of 2020
Here are Computer Weekly’s top 10 ASEAN IT stories of 2020 Continue Reading
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News
30 Dec 2020
UK-EU Brexit deal passes Commons with six-month data adequacy bridge
IT industry trade body TechUK has welcomed a six-month data adequacy bridge, in the wake of the EU-UK trade deal that the House of Commons has voted for Continue Reading
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Feature
30 Dec 2020
How to monitor remote workers humanely
Monitoring employees who work remotely has taken on a whole extra dimension in the Covid-19 pandemic year of 2020. Financial services firms are among those which suggest ways of doing it humanely and legally Continue Reading
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News
30 Dec 2020
Top 10 information management stories of 2020
Here are Computer Weekly’s top 10 information management stories of 2020 Continue Reading
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Feature
29 Dec 2020
Get real: Live streaming analytics important to post-Covid growth, but not without good data
Live streaming analytics could assume increased importance as a fuel for post-Covid growth, but not without good data Continue Reading
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News
29 Dec 2020
Top 10 business applications stories of 2020
Here are Computer Weekly’s top 10 business applications stories of 2020 Continue Reading
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News
24 Dec 2020
UK-EU Brexit deal: TechUK and DigitalEurope hail new dawn but note unfinished data business
Technology trade bodies TechUK and DigitalEurope welcome Christmas Eve UK-EU Brexit deal as a new dawn, but say there is work still be to done on data adequacy and financial equivalence Continue Reading
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News
24 Dec 2020
UK-EU Brexit deal: TechUK sees positive runes on digital and data adequacy
TechUK is giving a cautious welcome to the imminent UK-EU trade deal, seeing positive signs for data adequacy and digital trade Continue Reading
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News
24 Dec 2020
Top 10 Downtime Upload podcasts of 2020
Here are Computer Weekly’s top 10 Downtime Upload podcasts of 2020 Continue Reading
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Feature
23 Dec 2020
Patching: Balancing technical requirements with business considerations
With an increasing reliance on subscription models alongside the regular patching of software, updates have become an essential part of modern business practices. However, care needs to be taken to ensure the optimum patching process is implemented Continue Reading
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Feature
22 Dec 2020
Extended reality software gets pandemic lift
Extended reality software is not new, but the Covid-19 public health crisis has seen it take on a new lease of life as organisations face up to virtuality Continue Reading
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News
22 Dec 2020
Top 10 retail technology stories of 2020
Computer Weekly looks at what 2020 had in store for the retail industry – just how did technology help retailers adapt to changing customer behaviour during the pandemic? Continue Reading
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News
21 Dec 2020
Nordic CIO interview: Åsa Melvanius, Lund municipality
For Åsa Melvanius, CDO at the Swedish municipality of Lund, created a “robot factory” that has saved the city more than 6,500 hours by automating routine processes Continue Reading
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News
21 Dec 2020
Top 10 artificial intelligence stories of 2020
AI has moved beyond a tool for web giants and internet startups to something mainstream businesses should take seriously Continue Reading
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News
17 Dec 2020
Government can’t be complacent with AI, says Lords report
Report urges coordination on policy and use of artificial intelligence, and sets out recommendations for how official bodies should respond to advances in the technology Continue Reading
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News
17 Dec 2020
Guide Dogs data strategy navigates path to organisational view
Guide Dogs CIO Gerard McGovern is mapping out a data strategy that is aimed at taking the charity from an individual to an organisational view of data Continue Reading
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Feature
15 Dec 2020
Learning on the job when working from home
Learning a new job and inducting hires when working from home has been tricky for employees and employers alike. We look at what workarounds have been adopted that could become the post-pandemic normal Continue Reading
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News
15 Dec 2020
Finland examines wider use of AI video camera technology
Authorities in Helsinki will use artificial intelligence and video technologies to help them automate monitoring of crowds Continue Reading
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News
14 Dec 2020
Google services outage: Gmail, YouTube and Docs temporarily down
Google’s services suffered unexpected downtime on 14 December 2020. Gmail, YouTube, Google Drive, the Android Play Store and its maps service all affected Continue Reading
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News
14 Dec 2020
Digital Ethics Summit 2020: governance key to inclusive post-Covid economic recovery
Pluralism key to developing and deploying technologies for an inclusive post-Covid economic recovery, according to a panel at Digital Ethics Summit 2020 Continue Reading
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Feature
14 Dec 2020
A tech reboot of retail
With 2020 having been the toughest year on record for bricks and mortar retailers, we look at some tech innovations that may be heading for the high street Continue Reading
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News
13 Dec 2020
Singapore trials beacons to bolster police operations
Police beacons equipped with video cameras, sirens, floodlights and speakers are being deployed at two parks to improve public safety in a year-long trial Continue Reading
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Opinion
11 Dec 2020
Security Think Tank: Integration between SIEM/SOAR is critical
SIEM and SOAR share much in common but there are key differences between the two that may influence the best fit for your organisation. What should security pros consider when making a choice? Continue Reading
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Blog Post
11 Dec 2020
A Christmas Kard
For Christmas, we got you the most thoughtful gift of a lifetime. A special surprise from October 2020. A hologram of Robert Kardashian. Here is the transcript in full: “Happy Christmas, reader. ... Continue Reading
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News
10 Dec 2020
Alan Turing Institute appoints global advisory board to aid digital identity schemes project
The Alan Turing Institute announces an international advisory board for a project investigating digital identity schemes, with a view to building the technology and organisational infrastructure to sustain them as trustworthy Continue Reading
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News
10 Dec 2020
DCMS’s Whittingdale: National Data Strategy enters post-consultation phase
Minister for media and data tells TechUK’s Digital Ethics summit that the long-awaited national data strategy has entered a new, post-consultation phase, and that the UK is set to show international leadership on digital and data in 2021 Continue Reading
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E-Zine
10 Dec 2020
CW Europe: Tour de France fans get a virtual experience
The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an “enhanced experience” for race fans who could not be at the roadside because of Covid restrictions. Also read why Deutsche Bank has agreed to sell its retail banking IT operation to one of its main IT suppliers for a token €1. Read the issue now. Continue Reading
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News
09 Dec 2020
Top IT predictions in APAC in 2021
The Asia-Pacific region will continue to be a cradle for technology innovation in the new year, whether it is 5G services, artificial intelligence, cloud computing or cyber security Continue Reading
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News
06 Dec 2020
China lags US in computer vision
China trails the US in the field of computer vision despite making inroads in computing and research, new report finds Continue Reading
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Opinion
04 Dec 2020
How AI can remove bias from decision-making
Much is said about the risks of embedding human bias into artificial intelligence and algorithms, but one economist's theories suggest that AI could actually deliver the opposite Continue Reading
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Opinion
04 Dec 2020
SMEs poised to reap tech and agility advantage in wake of Covid-19
The UK’s small and medium-sized businesses have, in some respects, reacted more nimbly to Covid-19 than larger organisations. As a result, they have put themselves in a better position to take advantage of growth opportunities Continue Reading
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News
04 Dec 2020
Government data quality framework geared to overcome poorly organised data
The Office for National Statistics has published guidelines aimed at improving “disorganised” public sector data Continue Reading
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News
04 Dec 2020
Avast and Borsetta to support Intel’s AI security project
Security firm Avast and AI security specialist Borsetta have signed up to support an Intel-led artificial intelligence security research project Continue Reading
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News
03 Dec 2020
Dreamforce 2020: Hyperforce shifts Salesforce to public cloud
Salesforce COO Bret Taylor announced “Hyperforce” during Marc Benioff’s opening keynote at the virtual version of the supplier’s 2020 Dreamforce event in San Francisco Continue Reading
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News
03 Dec 2020
S/4 Hana projects come off back burner, but skills shortage impedes progress
UK and Ireland SAP User Group members set to ramp up S/4 ERP migration projects, but skills shortage and retirement of SAP managers in user organisations are a concern Continue Reading
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News
02 Dec 2020
How IoT keeps water flowing in rural communities
Non-profit organisation Charity: water has built an internet-of-things device packed with sensors to keep wells in remote parts of Africa and Asia flowing with clean water Continue Reading
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News
02 Dec 2020
Salesforce confirms rumoured Slack acquisition on eve of Dreamforce 2020
Salesforce has announced a $27.7bn stock and cash acquisition of Slack ahead of the virtual iteration of its Dreamforce 2020 event Continue Reading
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Blog Post
02 Dec 2020
Data day job
A senior lecturer in management at the University of Exeter has suggested a number of wise-cracking robots have the emotional intelligence required to make them suitable for leadership roles. ... Continue Reading
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News
02 Dec 2020
CIO interview: John Davison, First Central Group
For the last nine years, John Davison has provided an IT strategy to drive business operations. Automation is the next phase of that strategy Continue Reading
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Feature
01 Dec 2020
Covid-19 crisis has speeded up contact centre digital transformation
Pandemic has accelerated digital transformation in many business sectors, including contact centres such as those of the University of Huddersfield and UK Power Networks Continue Reading
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News
01 Dec 2020
Wayra partners with UK government for Latin American scaleup project
Two scaleups from three Latin American countries – Argentina, Chile and Uruguay – will be selected by a project that will help the growing firms expand overseas into the UK market Continue Reading
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E-Zine
01 Dec 2020
How retailers are using technology to survive
In this week’s Computer Weekly, with high street retailers struggling to survive, we look at how technology can keep stores relevant. Everyone is focusing on flash storage, but hard disk drives are still an essential part of the IT toolkit. And we examine the latest developments in the ongoing Post Office Horizon IT scandal. Read the issue now. Continue Reading
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News
27 Nov 2020
Lords propose making tech giants pay for using news
Digital platforms such as Google and Facebook profit from running adverts alongside publishers’ content, but no financial compensation is given for carrying that content, says Lords committee Continue Reading
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News
27 Nov 2020
Algorithmic transparency obligations needed in public sector
Public sector’s use of algorithms with social impacts needs to be more transparent to foster trust and hold organisations responsible for the negative outcomes their systems may produce, says report Continue Reading
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News
27 Nov 2020
Government pumps £20m into AI research projects
Alan Turing Institute’s artificial intelligence (AI) research fellows will receive funding for 15 projects including using AI to detect cancer and improve the performance of virtual personal assistants Continue Reading
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News
27 Nov 2020
How Grab is using technology to improve trust and safety
Southeast Asian unicorn Grab is tapping artificial intelligence and other technologies to keep its users safe and cyber criminals at bay Continue Reading
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Blog Post
26 Nov 2020
An IT business boost in spite of spending review forecast
If there is something a CIO could do to enable the business to increase its earnings by 5%, everyone would be listening. McKinsey recently highlighted the difference in performance between those ... Continue Reading
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News
26 Nov 2020
Robots taking jobs, but creating careers
Robotic process automation developers tell Computer Weekly about the job they never expected to be doing Continue Reading
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News
26 Nov 2020
Tony Blair Institute and Oracle combine to launch cloud-based vaccine management in Africa
The Tony Blair Institute (TBI) and Oracle have combined to launch a vaccine management programme in several African countries Continue Reading
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News
25 Nov 2020
Australia’s science agency unveils mapping tech for SMEs
The digital specialist arm of the Commonwealth Scientific and Industrial Research Organisation has developed a mapping system to help robots navigate dangerous and complex terrain Continue Reading
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Blog Post
25 Nov 2020
Humerus for a moment
This dystopian shambles of a year has reached a new, personal low, after a PR email revealed that a robotics company based in Reading has completed its first successful trial of a VR-controlled ... Continue Reading
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News
25 Nov 2020
Scottish government unveils strategy for digital planning
Scotland’s government has published a document that describes its strategy for the digitisation of the nation’s planning system Continue Reading
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News
25 Nov 2020
UK government Geospatial Commission stipulates actions to exploit location data
Report outlines some actions public bodies and companies can take to make better economic use of location data Continue Reading
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News
24 Nov 2020
Three options for next year’s IT strategy
CIOs are under pressure to reduce costs, but they also need to modernise applications and help their businesses return to profitability Continue Reading
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Opinion
23 Nov 2020
Love (and impact sourcing) in the time of Covid
Amanda Lewis, a lawyer specialising in IT outsourcing, describes the diversity and inclusion work of Digital Divide Data Continue Reading
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News
23 Nov 2020
Inside Huawei’s APAC cloud strategy
The Chinese technology giant is counting on its strengths in hardware infrastructure and focus on research and development to make a mark in Asia Pacific’s public cloud market Continue Reading
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Feature
23 Nov 2020
Fix bottlenecks before tackling business process automation
Business processes evolve over time, and intelligent automation requires a thorough assessment of what is not working optimally Continue Reading
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News
20 Nov 2020
Pioneering companies use AI to drive profit
The latest research from McKinsey shows that there is a strong correlation between an organisation's artificial intelligence maturity and profitability Continue Reading
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Feature
19 Nov 2020
Lush’s 25-year journey to digital excellence
Retailers are increasingly focused on using technology to better serve customers, but for high street cosmetic brand Lush, tech has always been part of the picture Continue Reading
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Podcast
18 Nov 2020
The case of Julian Assange as he faces US extradition bid – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Bill Goodwin, investigations editor, joins Caroline Donnelly, Clare McDonald and Brian McKenna to discuss the case of Julian Assange, whose recent extradition hearing at the Old Bailey Bill reported on Continue Reading
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News
17 Nov 2020
Automated image recognition: How using ‘free’ photos on the internet can lead to lawsuits and fines
Germany-based photographer Marco Verch uses computer scripts to populate the internet with topical images and photographs. People and companies who make mistakes in following the complex licensing terms of his ‘free to share and adapt’ photographs receive threatening ‘legal’ demands Continue Reading
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E-Zine
17 Nov 2020
How Mastercard is taking digital payments into a new era
In this week’s Computer Weekly, we talk to Mastercard about how the credit card giant is using new technologies to take digital payments into a new era. After months of unprecedented uncertainty, we ask CIOs how they are planning for the next 12 months. And we examine how the growth in remote working will affect IT salaries. Read the issue now. Continue Reading
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Feature
16 Nov 2020
How AI is helping to drive business process optimisation
Automating an inefficient process simply leads to a faster inefficient process. Artificial intelligence needs to be deployed to ensure business processes are optimal Continue Reading
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News
12 Nov 2020
IT Priorities 2020: Budgets rejigged to support 2021 recovery
IT has been essential in helping organisations remain operational. IT chiefs are now considering the IT to drive a sustained business recovery Continue Reading
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News
10 Nov 2020
DCMS’s Whittingdale: National data strategy not tied to EU trade deal
Minister tells ODI Summit that national data strategy is nearly finished and will fuel UK economic growth post-Brexit and post-pandemic Continue Reading
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News
10 Nov 2020
Gartner: Composability will make business more resilient and agile
CIOs have stepped up to the challenge of supporting their organisations during the global coronavirus crisis. Now they are set to do more – with less Continue Reading
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E-Zine
10 Nov 2020
Using digital twins to cut costs and improve safety at Shell
In this week’s Computer Weekly, we look at Shell’s digital twin strategy, which combines AI, internet of things and big data to improve safety and cut costs. Our latest buyer’s guide examines the best practices and technologies in business process automation. And we find out why securing DNS is critical to fighting cyber crime. Read the issue now. Continue Reading
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News
06 Nov 2020
Lockdown 2: Balancing job retention with automation
As the UK enters its second coronavirus lockdown, experts have questioned the funds that governments across Europe have put aside to support businesses Continue Reading
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News
05 Nov 2020
Quarter of UKISUG members plan S/4 Hana migration by 2022
Research by UK and Ireland SAP User Group and analyst firm shows SAP customer base still moving slowly to S/4 Hana Continue Reading
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News
05 Nov 2020
Mastercard: Looks like a tech firm, acts like a tech firm, is a tech firm
Financial services giant finds itself in a prominent position as the volume of digital transactions increases Continue Reading
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Opinion
04 Nov 2020
Using AI to automate business processes and create revenue streams
We look at how a utility company in Australia is using artificial intelligence to automate at scale, improve the planet and reshape the Australian energy market Continue Reading
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Feature
04 Nov 2020
How crowd simulation modelling enables organisations to develop social distancing strategies
Crowd simulation modelling has a role to play in maximising the Covid security of offices and other buildings by facilitating social distancing to help get people back to workplaces Continue Reading
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Blog Post
04 Nov 2020
Adding intelligence to business process automation
AI is used to find hidden meaning in large datasets. What if an AI system could truly understand an end-to-end business process. What if an AI system could optimise a business process autonomously? ... Continue Reading
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News
03 Nov 2020
Mixed blessings for robots in retail
Ocado has acquired two US firms to boost its robotics expertise, while Walmart has reverted to using staff for shelf inventory checks Continue Reading
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News
03 Nov 2020
NHSX launches second round of NHS AI competition
NHS is looking for artificial intelligence products to help with triage, screening, imaging and intelligent operational automation Continue Reading
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News
03 Nov 2020
Robot lawyer gets Sberbank role
Russia's largest state-owned bank creates a robot lawyer to reduce the time taken to process documents and make decisions based on them Continue Reading
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E-Zine
03 Nov 2020
The UK government’s ‘flawed and misleading’ Covid-19 data
In this week’s Computer Weekly, the coronavirus data relied upon by the UK government is ‘flawed and misleading’ say experts – we examine the implications. Ikea talks about how it turned to the cloud to deal with the impact of the pandemic. And we look at the digital transformation underway at credit card giant Capital One. Read the issue now. Continue Reading
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News
30 Oct 2020
Google third-quarter results highlight public cloud goals
Google is the third player in the public cloud market, but it sees multicloud support as a major differentiator Continue Reading
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Opinion
29 Oct 2020
Five steps to build an artificial intelligence strategy
Artificial intelligence is the next frontier for IT in businesses, helping to increase competitive advantage. A truly successful AI strategy needs careful planning Continue Reading
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News
29 Oct 2020
How Shell is fleshing out a digital-twin strategy
Digital twins are among the innovations that use AI, IoT and big data to help asset-intensive industries manage their operations Continue Reading
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News
28 Oct 2020
Avalon Airport deploys touchless kiosks, CT screening
Australia’s Avalon Airport has rolled out touchless check-in and bag drop systems that passengers can control using speech, head gestures and eye gaze Continue Reading
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E-Zine
27 Oct 2020
Pet project: How Pets at Home cares for customers with data analytics
In this week’s Computer Weekly, we talk to the chief data officer of Pets at Home, about using data analytics to care for customers. British Airways had its GDPR fine reduced to just £20m – we ask what this means for data protection regulation. And we look at GPT3, the language prediction tool that could revolutionise AI. Read the issue now. Continue Reading
- 27 Oct 2020
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News
27 Oct 2020
SAP Q3 2020 results: revenue down 4%, cloud silver lining hailed
SAP’s third quarter 2020 results stated a 4% year-on-year reduction in revenue, with an 11% increase in cloud revenue lightening the gloom Continue Reading
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News
26 Oct 2020
Chatbots will not replace call centre agents
Chatbots have not lived up to their promises and are better poised to support call centre agents in the blended realm of customer service and employee collaboration, says a regional Avaya executive Continue Reading
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News
22 Oct 2020
Saudi Arabian authorities work with Chinese IT giants on digital goals
Saudi Arabia has signed two agreements with Chinese IT suppliers as it strives to deliver its ambitious programme to diversify its economy Continue Reading
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Blog Post
22 Oct 2020
Data reveals lack of ethics in decision making systems
A recent survey from price comparison site, comparethemarket.com, has highlighted the subtext, which obscures a host of unfair assumptions made in the depths of computer systems. These assumptions ... Continue Reading
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News
20 Oct 2020
Pace of digital transformation accelerates
As businesses strive to return to profitability, business leaders are relying on tech innovation to drive economic recovery Continue Reading
