Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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Feature
30 May 2025
How not to go off the rails with agentic AI
When enterprises multiply AI, to avoid errors or even chaos, strict rules and guardrails need to be put in place from the start Continue Reading
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News
29 May 2025
Wildix rolls out embedded agentic AI for UCaaS
UCaaS provider offers real-time, codeless automation with shared memory, native privacy controls and ‘proven’ return on investment, live across more than 1,000 environments Continue Reading
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Feature
20 Sep 2018
Doorstep challenge: How retailers are innovating on delivery and fulfilment
Every retailer selling online in 2018 needs great shipping options for customers who have got used to an expanding list of choices. How are some retailers developing the proposition, and where does technology fit into the equation? Continue Reading
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News
20 Sep 2018
Alibaba debuts its first service robot
Chinese tech firm is eyeing a slice of the global robotics market, starting with a service robot that delivers items to hotel guests Continue Reading
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News
20 Sep 2018
AI laggards will lose out as rivals make efficiency gains
McKinsey expects artificial intelligence to benefit the economy overall, and early adopters may be able to double their cashflow Continue Reading
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Feature
20 Sep 2018
How is Google taking on Microsoft Office in retail?
Carrefour represents a big-name contract win for Google’s G Suite, but will Microsoft Office still be dominant across retail? Continue Reading
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Blog Post
20 Sep 2018
Fighting dengue fever with AI
Singapore’s National Environmental Agency (NEA) is roping in Alphabet life sciences research outfit Verily’s technology to separate male mosquitoes from female ones in an ongoing project to tackle ... Continue Reading
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19 Sep 2018
Indonesia leads ASEAN region in AI adoption
The sprawling archipelago of more than 260 million people is becoming a hotbed for adoption of artificial intelligence, led by digital native companies such as Go-Jek and Kaskus. Continue Reading
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E-Zine
19 Sep 2018
CW ANZ: Get to grips with DevOps
The burgeoning DevOps culture in Australia has attracted new market players and led major companies to embrace the movement to get development and operations teams working in unison. But organisations need to be wary of a range of traps while they try to instil a DevOps mindset. In this issue of CW ANZ, we take a look at how Australian organisations are embracing DevOps and the pitfalls they need to avoid. Read the issue now. Continue Reading
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E-Zine
19 Sep 2018
CW ASEAN: Time to clear DevOps hurdles
ASEAN organizations are generally aware of the benefits of DevOps, but lesser known are the pathways to success. What would an organization that has successfully implemented DevOps look like? In this issue of CW ASEAN, we look at how ASEAN organizations are bridging the gap between development and operations teams, and the DevOps challenges they are facing. Read the issue now. Continue Reading
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19 Sep 2018
Australia’s chief scientist calls for AI regulations
The proposal would require companies to apply for a trustmark so they know from the outset how their AI is expected to behave. Continue Reading
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News
19 Sep 2018
Alibaba Cloud making deeper push into smart cities
At its annual conference in Hangzhou, Chinese cloud supplier Alibaba demonstrated the transformative impact of its technologies on society and called for more manufacturers to adopt smart manufacturing processes Continue Reading
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News
19 Sep 2018
More than half of global workforce will need new skills by 2022
Machines will be performing more than half of work tasks by 2025, says World Economic Forum Continue Reading
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News
18 Sep 2018
Sky mixes Adobe machine intelligence and intuition
With data collected from the Sky Q box, the broadcaster can figure out who’s watching what and why customers’ viewing habits change Continue Reading
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News
18 Sep 2018
AI is crucial element of security strategy in the IoT era
Machine learning and network visibility for users and internet of things devices are essential to battle threats inside the enterprise, according to a new report Continue Reading
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E-Zine
18 Sep 2018
The importance of smartphone sustainability
In this week’s Computer Weekly, we examine the considerable environmental footprint of the mobile phone industry and ask what can be done to further the circular economy. We find out how disaster recovery as a service (DRaaS) is being used and when it’s an option for businesses. And we look at some of the UK’s emerging fintech success stories. Read the issue now. Continue Reading
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News
17 Sep 2018
Lib Dems want ‘Geneva Convention’ for use of tech in modern warfare
Deputy leader of the Liberal Democrats, Jo Swinson, wants an international treaty on use of technology in modern warfare, and warns of the dangers of new technology leaving people behind Continue Reading
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News
17 Sep 2018
Singapore workers worst hit by impact of AI in ASEAN
About a fifth of Singapore’s workforce will be displaced by technology adoption by 2028, the worst hit among workers in Southeast Asia Continue Reading
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News
14 Sep 2018
Leeds Beckett University asks Alexa for help cutting Clearing admin
Dougal Scaife, head of digital experience and engagement at Leeds Beckett University, opens up about how combining chatbots with Amazon Alexa is helping update the Clearing process for the 21st century Continue Reading
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News
14 Sep 2018
Adobe’s Vittal: AI ‘bigger than the web’, and in use at Swisscom
Adobe and one of its customers used the DMEXCO digital marketing conference and exhibition in Cologne to talk about artificial intelligence efforts and spell out what each sees as their value Continue Reading
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Blog Post
13 Sep 2018
Provocation, provocation
You don’t need to be told by two self-satisfied dudebros that poking AI with a stick might come back to bite us one day, but Joe Rogan’s recent podcast with Elon Musk has certainly reminded us to ... Continue Reading
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Blog Post
13 Sep 2018
The UK can and must be a world leader in ethical regulation of the digital revolution
The digital revolution is challenging the regulatory environment across every westernised, developed economy. Governments in the EU, UK, France, Germany and the US are each trying to take a lead in ... Continue Reading
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News
12 Sep 2018
AIOps killed the IT support star
There is no room for IT support stars, who can fix anything. As complexity increases, automation and machine learning are the only options Continue Reading
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News
10 Sep 2018
Irish tax office testing out artificial intelligence for customer services
The Irish tax office and IT supplier Accenture tries out artificial intelligence for its customer service Continue Reading
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News
10 Sep 2018
Government positive to Science and Technology Committee’s report on algorithms
The government has issued its overwhelmingly positive response to the Science and Technology Committee’s report on the use of algorithms in decision making, published earlier this year Continue Reading
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News
10 Sep 2018
Pladis aims to get closer to consumers with S/4 Hana
Pladis, a UK-based Turkish-owned multinational biscuit and chocolate maker, has turned to cloud-delivered SAP software to move from a product-focused to a customer-centric way of doing business Continue Reading
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Feature
10 Sep 2018
The use cases, challenges and benefits behind retail AI
Retailers have been collecting customer data for years, and with AI technology now available to help them use it effectively, they’re jumping at the chance – but what challenges lie ahead? Continue Reading
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News
07 Sep 2018
Senior civil servants address TechUK smarter state theme
Senior government officials spoke at a TechUK “smarter state” event, revealing ambitious AI policy alongside a “back to basics” drive to get data right Continue Reading
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News
07 Sep 2018
Why AI should assist humans, not replace them
At the 2018 Disruption Summit in London, BT’s lead of customer insight and futures said artificially intelligent systems should be there to assist humans, not get rid of them Continue Reading
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News
07 Sep 2018
RBS announces branch closures as part of cancelled project to create challenger bank
The Royal Bank of Scotland has announced more branch closures and job losses as digital transformation continues to transform the sector Continue Reading
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News
05 Sep 2018
Tibco plugs streaming data gap in Spotfire
New streaming data analytics capability in Tibco Spotfire X is expected to be well-received by enterprises in competitive markets across Asia-Pacific Continue Reading
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News
05 Sep 2018
Health minister launches code of conduct for health tech data
The code of conduct – focused around data-driven tech such as AI – aims to deepen trust between researchers, innovators, patients and clinicians, according to health minister James O’Shaughnessy Continue Reading
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News
05 Sep 2018
How Ocado has disrupted its own model
At the Disruption Summit in London, Ocado’s head of technology explained how the firm built a technology-based model for efficient grocery delivery and how it has been disrupting that ever since Continue Reading
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News
04 Sep 2018
Tibco to tackle blockchain challenges
Integration and analytics software supplier Tibco has formed a new lab to tackle the challenges of implementing blockchain and other emerging technologies Continue Reading
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News
04 Sep 2018
Element AI teams up with AI Singapore
The Canadian upstart is co-developing AI applications for local industries as part of its efforts to build new research capabilities via local talent pools Continue Reading
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News
30 Aug 2018
Voice set to project into workplace, predicts Gartner report
AI-powered voice recognition is set to become part of the office environment within two years, according to Gartner Continue Reading
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News
30 Aug 2018
Singapore broadens access to AI skills
A national artificial intelligence initiative in Singapore is being extended to the general population to dispel fears that machines will take over people’s jobs Continue Reading
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News
29 Aug 2018
IBM brings AI-powered highlights tool to US Open tennis players
IBM is bringing its AI-powered Watson platform to the US Open tennis players to provide them with insight into their past performances Continue Reading
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Blog Post
29 Aug 2018
You don’t know you’re porn
What’s all this about deepfakes? We can’t move lately for the sinister imagery that accompanies this ubiquitous news item designed to make baby boomers put down their Oat So Simple. While the likes ... Continue Reading
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News
29 Aug 2018
Heineken and Oracle create chatbot helper for polo events
Beer brand Heineken has enlisted the help of Oracle to create a chatbot to assist people attending the annual Heineken Urban Polo events ahead of expansion in 2019 Continue Reading
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News
29 Aug 2018
HPE pins hopes on intelligent edge as hybrid strategy flattens
HPE sees hybrid as the future of enterprise IT, but revenue has been affected by currency fluctuations and its intelligent edge business is growing quickly Continue Reading
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Blog Post
29 Aug 2018
An inside look at Alibaba’s deep learning processor
From Huawei’s Kirin 970 system-on-chip (SoC) that packs in a neural processing unit to Google’s new Edge TPU that performs machine learning tasks on IoT devices, the use of dedicated chips to speed ... Continue Reading
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News
28 Aug 2018
Amnesty International backs campaign to ban killer robots
Human rights organisation calls for legally binding international agreement to ban the development and use of autonomous weapons that operate without humans Continue Reading
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News
28 Aug 2018
Taking stock of Dell EMC’s growth in Asia
Tech supplier Dell EMC is riding on growing demand for servers and hyper-converged infrastructure, and investing in more technical resources to support enterprises in digital transformation efforts Continue Reading
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E-Zine
23 Aug 2018
CW Nordics: Sweden eyes geo-fencing to protect against terror attacks
Sweden is developing an integrated IT/geo-fencing system to protect the country’s towns and cities against attacks by terrorists using vehicles as “killing machines”. Also read about Microsoft building two more datacentres in Norway to support its cloud computing services in Europe, and find out why investigators have closed the Nokia extortion probe without finding a motive or making an arrest. Continue Reading
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News
22 Aug 2018
Language barrier won’t hold back chatbots in the Netherlands
The use of chatbots by Dutch organisations is on the up, with KLM's chatbot a pioneering example Continue Reading
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News
22 Aug 2018
CEOs held back by boards wanting quick digital turnarounds
Digital transformations tend to have a long return on investment, but most CEOs are failing to convince their boards that these things take time Continue Reading
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News
22 Aug 2018
Barclays appointment will step up use of AI in investment bank
Ex-Goldman Sachs expert will focus on improving Barclays’ trading services and making internal systems more efficient Continue Reading
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News
22 Aug 2018
JP Morgan fintech strategy widens retail trading
Bank’s digital You Invest service opens up trading opportunities to millions of customers Continue Reading
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News
22 Aug 2018
Candy Crush maker King in Hadoop cluster move to Google Cloud
Online gaming firm is moving its massive big data analytics store off-premise and into the Google Cloud Platform Continue Reading
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News
21 Aug 2018
Riverbed plots to take the network from IT blocker to IT enabler
The move towards automation and next-gen networking will help the network deliver more value to the enterprise than ever before, argues Riverbed’s new CEO, Paul Mountford Continue Reading
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News
21 Aug 2018
Government departments are exploring new tech, according to GDS report
A GDS-commissioned report has found artificial intelligence and blockchain are the most popular among emerging technologies in government, but projects are often done in silos and departments risk “reinventing the wheel” Continue Reading
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News
21 Aug 2018
CIO interview: Celia Pronto, chief customer and digital officer, Casual Dining Group
Casual Dining Group’s chief customer and digital officer, Celia Pronto, is overhauling technology, consolidating IT and improving collaboration across its 300 restaurants Continue Reading
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Blog Post
21 Aug 2018
Why all the fuss about AI?
Why is there so much publicity for 40 year old AI techniques, albeit with more processing power, bigger data files and more reliable communications lines? Continue Reading
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Opinion
20 Aug 2018
AI: Black boxes and the boardroom
Computers can and do make mistakes and AI is only as good its training so relying purely on machine intelligence to make critical decisions is risky Continue Reading
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News
20 Aug 2018
Job losses caused by artificial intelligence will dwarf those of Victorian revolution
The disruption to the jobs market caused by artificial intelligence will be far greater than that caused by industrialisation in Victorian times Continue Reading
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News
20 Aug 2018
Gartner recommends CIOs get skilled up on deep learning
There may be some wacky predictions in Gartner's emerging trends hype cycle, but AI and even quantum computing need to be taken seriously right now Continue Reading
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News
20 Aug 2018
Why networking is the last frontier of IT automation
Most organisations still manage networks manually, despite the cost and time needed in doing so, primarily because the impact of breaking something is much higher Continue Reading
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News
17 Aug 2018
Alan Turing Institute provides AI startups with opportunity to collaborate with researchers
Alan Turing Institute and Digital Catapult will enable science and AI startups to work with researchers in the Data Study Groups Continue Reading
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Feature
17 Aug 2018
Nigel Shadbolt on why the UK is well placed to lead on the ethics of AI
Nigel Shadbolt, principal of Jesus College, Oxford and co-founder of the Open Data Institute, underscores the ethics of artificial intelligence, and says it will shape the naked ape as tools always have Continue Reading
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News
15 Aug 2018
AI provides immediate diagnosis for serious eye conditions, research finds
Artificial intelligence could diagnose eye conditions within seconds, and with the same accuracy as human experts, research finds Continue Reading
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News
15 Aug 2018
Alibaba eyes retail sector with new cloud offerings
Chinese cloud supplier says retailers will be able to use its machine learning platform to understand consumer preferences, among a slew of services it is making available globally for the first time Continue Reading
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News
14 Aug 2018
Driverless cars heading for Bromley and Croydon
A 10-month data-gathering exercise will pave the way for an autonomous vehicle ride-sharing service to start operation in 2019 Continue Reading
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News
14 Aug 2018
How Unit4 punches above its weight in APAC
The supplier of enterprise resource planning software is giving users the ability to tweak its software easily without the need for consultants, turning the traditional enterprise software business model on its head Continue Reading
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News
13 Aug 2018
ICO strengthens commitment to technology and innovation
Information Commissioner’s Office has demonstrated its commitment to technology and innovation by appointing a new executive director to focus on this area Continue Reading
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Blog Post
09 Aug 2018
AI makes wallies of us all
As much as we try to embrace all the various wonders of modern technology, we still turn into Danny DeVito’s character as the bitter, resentful father in Matilda whenever we see a news story about ... Continue Reading
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News
09 Aug 2018
Rentokil robot Trevor kills off mundane processes
Pest control firm has deployed artificial intelligence robots to take out manual processes and progress its learning organisation approach Continue Reading
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E-Zine
09 Aug 2018
CW Benelux: Netherlands to experiment with self-driving trains
In this issue, read how Dutch railway operator ProRail will test self-driving trains on a small set of railroad tracks to learn if they can be part of the country’s notoriously busy network. Also, find out how a network of smart towns and cities is growing in the Netherlands, and why Dutch organisations are being urged to unite to fight DDoS attacks. Continue Reading
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News
07 Aug 2018
IT must prepare for an IoT-enabled digital workplace
Smart lighting, intelligent speakers and screen-mirroring are among the technologies that are moving from the home into the office – and all have an impact on IT Continue Reading
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News
07 Aug 2018
AI security hype putting businesses at risk
The hype around artificial intelligence may be putting businesses at risk, according to a study that found most IT decision-makers believe AI is the answer to all cyber security challenges Continue Reading
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News
07 Aug 2018
A quarter of Brits expect their jobs to be replaced by tech
A quarter of UK workers are worried their jobs will disappear because of automation and a third expect the technology to change their jobs for the worse Continue Reading
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E-Zine
07 Aug 2018
How digital is driving golf to the connected course
In this week’s Computer Weekly, we find out how one of the most traditional of sports, golf, is turning to technology to engage a new audience and build the connected course. Industry legend Dame Stephanie ‘Steve’ Shirley discusses IT talent, diversity in tech and Brexit fears. And we assess the offerings of four of the biggest cloud storage providers, AWS, Azure, Google and IBM. Read the issue now. Continue Reading
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News
06 Aug 2018
Alibaba Cloud makes deeper inroads into Malaysia
The Chinese cloud supplier’s second availability zone and upcoming DDoS scrubbing centre in Malaysia comes on the heels of growing investments in the Southeast Asian nation Continue Reading
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News
05 Aug 2018
The rise of humanoid robotics in the Middle East
Middle East CIOs are planning to roll out intelligent automation technologies such as artificial intelligence and humanoid robotics Continue Reading
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Blog Post
02 Aug 2018
Drone accidentally announced in Argos catalogue
Technology companies are always coming up with increasingly elaborate ways to announce their new products. But when drone manufacturer decided to postpone the press event where it would announce ... Continue Reading
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News
01 Aug 2018
Google to build third datacentre in Singapore
The facility will increase Google’s datacentre investments in the city-state to $850m, and follows the launch of Southeast Asia’s first Google Cloud Platform region in 2017 Continue Reading
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News
01 Aug 2018
Apple breaks Q3 records, while losing market share to Huawei
Apple has posted a record-breaking quarter, but its smartphones are not selling as fast. Huawei is now the second largest smartphone maker Continue Reading
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News
31 Jul 2018
Intelligent automation spending to hit $232bn by 2025
Technologies such as artificial intelligence, robotic process automation and machine learning could help traditional enterprises gain ground on digital-first giants Continue Reading
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News
31 Jul 2018
Court RPA or get sidelined
Robotic process automation (RPA) is helping businesses go through digital transformation. Time for IT to play catch-up Continue Reading
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31 Jul 2018
IPsoft’s digital worker is part of a shift in human productivity
IPsoft used its annual user summit to allow customers to update themselves on the career of its cognitive digital agent Amelia. Continue Reading
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E-Zine
31 Jul 2018
How Estonia took a digital lead
In this week’s Computer Weekly, we look at one of the world’s most digitally advanced nations, Estonia, and ask what the UK government can learn from this small Baltic state. We talk to Airbus about how aircraft manufacturers are prioritising cyber security. And we examine how AI and robots will augment – not replace – human productivity. Read the issue now. Continue Reading
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News
30 Jul 2018
M&S aims to give 1,000 employees data skills
Luxury supermarket Marks and Spencer has partnered with Decoded to create a programme aimed at teaching its employees data skills Continue Reading
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News
30 Jul 2018
Government to fund six connected vehicle simulation projects
The government has announced the winners of an R&D contest for connected vehicle simulation and modelling capabilities Continue Reading
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News
30 Jul 2018
How F1 and others are moving beyond descriptive analytics
Formula 1 and Merck Sharp & Dohme are using data analytics to better understand user behaviour and predict the future Continue Reading
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Feature
27 Jul 2018
Interview: Dame Stephanie ‘Steve’ Shirley: 'Scared silly' by Brexit
Renowned entrepreneur and philanthropist Steve Shirley talks robots teaching children, and why Brexit has her “scared silly” Continue Reading
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Blog Post
26 Jul 2018
Kuri curries favour but Bosch favours Currys
Bosch has forced startup firm Mayfield Robotics to cancel the release of Kuri, a home robot that was all set to patrol your house and rob your dog of its last shreds of dignity. Could it be that ... Continue Reading
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News
25 Jul 2018
Google Cloud gaining ground in APAC
The cloud supplier claims substantial growth in Asia-Pacific, and is upping the ante on partnerships and infrastructure investments across the region Continue Reading
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Feature
25 Jul 2018
Future tech cannot be ‘defined by a particular population’, says CA executive
As new technologies are developed, companies could take the opportunity to hire more diversely to ensure offerings cater to a wider demographic Continue Reading
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News
25 Jul 2018
Stagecoach trials full-size driverless bus
Bus operator Stagecoach is testing out a full-size autonomous bus in its own depots, with future potential for use on passenger routes Continue Reading
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Opinion
24 Jul 2018
Intellectual property in an AI world
The controversial European Copyright Directive has gone back to the drawing board, but it raises important questions about the use of artificial intelligence in protecting individual rights Continue Reading
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News
24 Jul 2018
Nordnet drops AI assistant while SEB deepens collaboration
One Nordic bank decides to stop using cognitive agent Amelia to focus on other AI technologies, but another widens the use of the software Continue Reading
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24 Jul 2018
How artificial intelligence is fuelling engine maintenance innovation at Rolls-Royce
The engine maker has established an innovation centre to enable the company to deliver analytics and artificial intelligence-powered services to airlines using Rolls-Royce engines. Continue Reading
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E-Zine
24 Jul 2018
Building intelligent aircraft engines with AI and analytics
In this week’s Computer Weekly, we talk to UK manufacturer Rolls-Royce about using artificial intelligence, sensor technology and data analytics to build intelligent aircraft engines. Our latest buyer’s guide examines the next generation of desktop IT. And we ask whether a court ruling in Chile could lead to a worldwide change in Oracle’s software licensing practices. Read the issue now. Continue Reading
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News
23 Jul 2018
Commerzbank creates Hadoop-based platform for business-critical insights
German bank creates an entire new department to build and support a platform to provide business-critical insights Continue Reading
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News
23 Jul 2018
IBM results leave Watson thinking
Artificial intelligence is at the heart of IBM's long-term strategy, yet its cognitive solutions business experienced a slight decline. Oh dear, Watson Continue Reading
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Opinion
20 Jul 2018
Why #techmatters – the challenge for everyone in the UK tech community
The UK technology sector faces unprecedented challenges – and opportunities – but we must never lose sight of the fact that it exists to make people’s lives better Continue Reading
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News
20 Jul 2018
Cisco and UCL to open AI research unit in $100m digital economy boost
Cisco has extended its ongoing Country Digital Acceleration programme in the UK with a further $100m investment, part of which will go towards a new AI research centre Continue Reading
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News
20 Jul 2018
Cloud sales stoke Microsoft’s strong growth
Microsoft says cloud-based Office products made a huge contribution to sales growth Continue Reading
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News
19 Jul 2018
How Splunk is ‘splunking’ data for APAC enterprises
Splunk’s regional vice-president talks up the company’s business strategy and how its customers are using big data analytics in security and IT operations Continue Reading
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News
18 Jul 2018
Walmart and Microsoft partner to boost digital in retail
US retail giant Walmart has signed a five-year partnership with Microsoft, with the aim of speeding up its digital transformation Continue Reading
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News
17 Jul 2018
Expect jobs equilibrium if government sticks with AI plan
If the government keeps to its artificial intelligence sector deal, the number of new jobs created through the use of AI and automation will balance the job losses Continue Reading
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E-Zine
17 Jul 2018
How container technology is evolving
In this week’s Computer Weekly, as adoption of containers grows rapidly, we look at the choices and potential benefits of the technology. We examine the efforts being made to secure internet of things devices and ask if legislation is needed. And we assess how the government’s latest Brexit plans will affect the UK tech sector. Read the issue now. Continue Reading