Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
29 Aug 2025
ICO publishes summary of police facial recognition audit
The UK data regulator has released a summary of its facial recognition audit of two police forces Continue Reading
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News
29 Aug 2025
HPE ups ante in self-driving net ops with enhanced Mist agentic AI
Merged company simplifies IT operations portfolio with aim of elevating user experiences with more autonomous actions delivered via agentic workflows and expanded digital experience twinning Continue Reading
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Opinion
11 Jul 2018
Mind your drone business
Amazon is just the tip of the iceberg – companies are pouring hundreds of millions into the development of commercial drones Continue Reading
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News
10 Jul 2018
Chess grandmaster Garry Kasparov tells Tableau users human intelligence still has role to play
Garry Kasparov, a former world chess champion, tells Tableau’s European conference that artificial intelligence is a positive force that will stoke, not choke, human creativity Continue Reading
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E-Zine
10 Jul 2018
Tackling the digital identity problem
In this week’s Computer Weekly, as UK government attempts to create a digital identity standard flounder, we examine progress on establishing the online ID system the digital economy needs. Barclays Bank talks about its move to DevOps and public cloud with Amazon Web Services. And we find out how using AI and chatbots could help improve IT service management. Read the issue now. Continue Reading
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News
10 Jul 2018
Singapore to build speech recognition system to speed up emergency response
Emergency responders in the city-state could be able to react more quickly in future with the help of the world’s first mixed-lingual speech recognition engine, to be developed at a new artificial intelligence speech lab Continue Reading
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News
10 Jul 2018
Analysts question Australia government’s IBM deal
Industry analysts and experts have called the wisdom of the A$1bn IBM IT deal into question, with one claiming that the federal government should have used a range of suppliers instead Continue Reading
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News
09 Jul 2018
Holiday Extras uses machine learning and artificial intelligence for personalisation
Travel firm Holiday Extras has introduced machine learning and artificial intelligence into its smartphone app to give users a more personalised experience Continue Reading
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News
09 Jul 2018
We need to take ‘black box’ out of AI to increase diversity, says panel
Many users of artificially intelligent systems have no understanding of what they do, making diverse and ethical development of these systems increasingly important Continue Reading
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Feature
09 Jul 2018
Enhance efficiency by automating IT services
We look at the role of artificial intelligence and chatbots in IT service management Continue Reading
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News
06 Jul 2018
HSBC previews the banking staff of the future
The digital revolution in banking is set to create previously unknown jobs, and HSBC has outlined three of the job roles that will be created in the future Continue Reading
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News
06 Jul 2018
Bosch teams up with Singapore Polytechnic in IoT training push
Bosch and Singapore Polytechnic have set up two learning labs to train students on the use of the internet of things in advanced manufacturing Continue Reading
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News
05 Jul 2018
UK joins forces with France on artificial intelligence and data
The UK and France will share expertise on AI and research, work together to improve digital services and collaborate to develop tech talent Continue Reading
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Feature
04 Jul 2018
Why AI must move beyond pattern-matching
Artificial intelligence and deep learning have revolutionised applications such as computer vision, but more complex problems require a different approach Continue Reading
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News
04 Jul 2018
Inside Alibaba Cloud’s Southeast Asia playbook
Alibaba Cloud is working closely with local customers in joint innovation projects, and has started to launch new services for Chinese and international customers simultaneously to narrow the service gap Continue Reading
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News
03 Jul 2018
Government welcomes Lords AI report, vaunts industrial strategy
The government has published its official, supportive response to the House of Lords select committee report on artificial intelligence, published earlier this year Continue Reading
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News
03 Jul 2018
New deals bolster IBM’s European cloud business
IBM has signed up a number of new customers for its European cloud, focusing on the platform and software services in the IBM public cloud Continue Reading
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E-Zine
03 Jul 2018
Future-proofing Gatwick Airport’s networks
In this week’s Computer Weekly, we go behind the scenes at London Gatwick Airport and talk to its CIO about a critical network upgrade to support passenger growth. Our latest buyer’s guide examines automation and intelligent systems management. And we assess and compare the latest technologies for boosting storage performance. Read the issue now. Continue Reading
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Feature
02 Jul 2018
Let automation take away the tedium
Computer Weekly looks at how far the suppliers of systems management tools and associated products have progressed with automation Continue Reading
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News
02 Jul 2018
Department for Work and Pensions uses artificial intelligence to crack down on benefits fraud
DWP has made several digital strides, including developing AI to track organised benefits fraud, moved more than 100 digital products to “new hosting arrangements” and made savings on technology contracts, according to its annual report Continue Reading
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News
02 Jul 2018
Singapore’s Fullerton Health gears up for the cloud
Private healthcare service provider Fullerton Health is moving business applications to Microsoft’s cloud services before rolling out data analytics and artificial intelligence to enhance operations and patient care Continue Reading
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News
29 Jun 2018
Formula One switches from on-premise to machine learning on AWS
Formula One plans to use advanced analytics to improve the data it can show to motor racing fans Continue Reading
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Feature
28 Jun 2018
Manufacturers, technology and the fourth industrial revolution
A look at some of the innovations and technology investment focus areas for today’s manufacturing industry Continue Reading
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News
27 Jun 2018
Government must challenge popular smart city misconceptions
A report by the All Party Parliamentary Group on Smart Cities says many people feel alienated by the concept, and calls on the government to challenge some popular misconceptions Continue Reading
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News
27 Jun 2018
HSBC puts humanoid in New York branch
HSBC has put its first humanoid member of staff into a branch role in New York City Continue Reading
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News
27 Jun 2018
AI and other tech key to post-Brexit success, says Matt Hancock
Digital secretary Matt Hancock highlights the importance of emerging technologies to the future of the UK at the opening of London’s cyber security innovation centre Continue Reading
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News
26 Jun 2018
High-Tech Bridge bets on machine learning capabilities
Machine learning has a great potential to drive the automation of some security tasks to free up information security professionals to do more strategic work, says High-Tech Bridge founder Continue Reading
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Opinion
26 Jun 2018
Digital transformation is just business change
Don't always start with the technology if you're driving transformation, but always start with the business Continue Reading
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News
26 Jun 2018
Malaysia makes good progress in building analytics talent
The country’s talent development and funding schemes have brought the benefits of big data to many organisations, but the quality and volume of its analytics talent can be improved Continue Reading
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News
25 Jun 2018
Projects receive funding to help digitise manufacturing
Following recommendations from the Industrial Digitisation review, the EPSRC is funding AI and process automation projects Continue Reading
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News
25 Jun 2018
Nordic and Baltic states agree on joint approach to AI
The governments of the Nordic and Baltic region want to work closer together to further increase the status of artificial intelligence in business and society Continue Reading
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News
22 Jun 2018
How Australia is gearing up for 5G
From trialling 5G networks at the recent Commonwealth Games to flying drones in surf sport lifesaving, Australia is becoming a test bed for 5G services with its dense cities and wide-open spaces Continue Reading
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News
21 Jun 2018
CDO interview: Andrei Belevtsev, Gazprom Neft
Russian oil giant will harness the latest technologies right across its business, says chief digital officer Continue Reading
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Feature
20 Jun 2018
Ethical AI requires collaboration and framework development
Countries and companies are attending to the ethics of artificial intelligence technology use. Such efforts need to be collectively determined to result in solid frameworks Continue Reading
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News
20 Jun 2018
Nine out of 10 enterprises will use robotic process automation by 2020
Robotic process automation take-up expected to reach 92% of European enterprises within two years, finds ISG survey Continue Reading
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News
20 Jun 2018
Chief data officers go to summer school
Authors of the “Chief data officer’s playbook”, Caroline Carruthers and Peter Jackson, are running a summer school, supported by data governance software supplier Collibra Continue Reading
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News
19 Jun 2018
Young generation tempted by Amazon bank-like services
Tech firms offering banking services will be inevitable in the future as more than half of young people are tempted by such a prospect Continue Reading
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19 Jun 2018
SAP banks on “intelligent enterprise” at Sapphire 2018
SAP, at its SapphireNow 2018 conference, promoted the “intelligent enterprise”, with Hasso Plattner and head of machine learning Markus Noga setting out the philosophy. Continue Reading
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Blog Post
18 Jun 2018
Enterprise AI: fiction and reality
If you are starting to suspect that the AI hype is overblown, and that it's just the latest term that marketing folk love to add to make their product sound more interesting, you are not alone. ... Continue Reading
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News
18 Jun 2018
Bank uses AI to select job candidates
Singapore’s DBS Bank is using artificial intelligence to automate parts of its recruitment process Continue Reading
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Feature
15 Jun 2018
IPsoft’s digital worker is part of a shift in human productivity
IPsoft used its annual user summit to allow customers to update themselves on the career of its cognitive digital agent Amelia Continue Reading
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News
15 Jun 2018
DeepMind Health must be transparent to gain public trust, review finds
Independent review of DeepMind Health says the company should provide more clarity on data and business plans, while legal audit finds its controversial data-sharing deal with Royal Free is lawful Continue Reading
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News
14 Jun 2018
Government Geospatial Commission opens up OS MasterMap data
The Geospatial Commission, announced by chancellor Philip Hammond in his 2017 Autumn Budget, has opened up some Ordnance Survey MasterMap data to boost small businesses Continue Reading
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News
14 Jun 2018
AI is key to keeping IBM compliant with GDPR
Artificial intelligence is vital for keeping IBM compliant with the principles of the General Data Protection Regulation, which, in turn, provides opportunities for business, says the company’s data protection officer Continue Reading
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News
14 Jun 2018
Schneider Electric CTO tips liquid cooling for take-off as machine learning takes over datacentre
Witn machine learning fuelling demand for graphics processing units in the datacentre, Schneider Electric CTO claims this will require a drastic rethink of how operators manage their sites, paving the way for liquid cooling to hit mainstream adoption Continue Reading
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E-Zine
14 Jun 2018
CW Europe: Lufthansa’s HR IT project takes off
Lufthansa says it is confident of landing a company-wide HR IT project after having to go back to the drawing board. Also in this issue, read about the ComputerWeekly/TechTarget IT Priorities survey’s findings that many European technology leaders are expecting to increase IT spending through 2018, and how a major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses. Continue Reading
- 14 Jun 2018
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Blog Post
13 Jun 2018
Better off Elon
This week, we suppose we’re meant to have some kind of sideways take on Downtime icon Elon Musk selling flamethrowers to his lamewad fans, but documenting this man’s hijinks is starting to become ... Continue Reading
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News
13 Jun 2018
CogX AI show opens with debate on Europe’s lack of dominance
European researchers have made significant breakthroughs in artificial intelligence, but the dominant players all seem to be based in Silicon Valley Continue Reading
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News
13 Jun 2018
Australian university reaches for the stars after HPC boost
The University of Sydney has upgraded its supercomputing infrastructure to answer big questions on cosmology and keep pace with growing research needs Continue Reading
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News
12 Jun 2018
Mayor Khan bids to make London the world’s smartest city
At London Tech Week, mayor Sadiq Khan launched a city-wide initiative to harness the capital’s technology talent to address London’s most pressing problems Continue Reading
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News
12 Jun 2018
Alibaba Cloud touts AI smarts to keep pigs healthy
The Chinese cloud supplier has developed an AI program that has improved the yield and productivity of pig farms Continue Reading
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E-Zine
12 Jun 2018
How National Geographic uses tech to captivate its audience
In this week’s Computer Weekly, we find out how the world-famous National Geographic magazine is adapting to the digital age and using technology to better engage its audience. We ask what Microsoft’s $7.6bn acquisition of GitHub means for the open source community. And our latest buyer’s guide looks at the trends in developer tools. Read the issue now. Continue Reading
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News
11 Jun 2018
London wants to show it’s open for business in Tech Week 2018
London Tech Week 2018 kicks off with attracting young people into tech a key theme Continue Reading
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News
11 Jun 2018
Artificial intelligence names London as UK’s top innovation hub
An AI tool from Data City and the Open Data Institute has ranked the best clusters of cities for innovation across various technologies Continue Reading
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News
08 Jun 2018
Thriving fintech, AI sectors give boost to UK tech funding
British technology businesses have received £5bn worth of venture capital funding since June 2016 – more than France, Germany and Sweden put together – with fintech and AI startups standing out Continue Reading
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Blog Post
07 Jun 2018
Educating Norris
One app mentioned at Zendesk’s customer experience conference this month was Replika, an AI friend that on first impression seems barely an improvement on grandparent’s crumpet Eliza from 1964. ... Continue Reading
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News
07 Jun 2018
Nation state cyber attacks affect all, says former GCHQ boss
Cyber attacks by nation states used to be a small part of the problem for state authorities to address, but now all organisations are potential targets of nation state attacks, according to former GCHQ head Continue Reading
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News
07 Jun 2018
Newcastle Council to show off smartest street in Britain
The Great Exhibition of the North will see Mosley Street in Newcastle upon Tyne transformed into Britain’s smartest street as part of a demonstration of IoT technology Continue Reading
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News
06 Jun 2018
Singapore government to form AI advisory council
New council will develop standards and guidelines to address ethical issues arising from the growing use of artificial intelligence Continue Reading
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Feature
06 Jun 2018
Canada’s tech sector is targeting Europe – does it have what it takes to compete?
Following its free-trade agreement with the EU – and the contrast with its noisy neighbour – Canada is promoting its tech sector to European IT buyers. We take a look at what CIOs can expect Continue Reading
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News
06 Jun 2018
Sapphire 2018: SAP will take over CRM market, says McDermott
SAP’s chief executive Bill McDermott tells 2018 Sapphire conference the supplier will storm the CRM market with its C/4 Hana business applications suite Continue Reading
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News
05 Jun 2018
Australia’s chief scientist calls for AI regulations
The proposal would require companies to apply for a trustmark so they know from the outset how their AI is expected to behave Continue Reading
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News
05 Jun 2018
Complex pricing hinders enterprise assessment of AWS, Google and Microsoft cloud IoT hubs
451 Research claims the complex IoT pricing models favoured by the hyperscale cloud giants are making life difficult for enterprise IT departments Continue Reading
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News
05 Jun 2018
Mobile, IoT and cloud biggest drivers for Wi-Fi growth
The intersection of mobility, the IoT and cloud will be the driving forces behind wireless network deployments over the next few years Continue Reading
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News
04 Jun 2018
Offensive AI unlikely in the near future, says Mikko Hypponen
Cyber criminals are not close to being able to use AI for attack purposes, according to industry veteran Mikko Hypponen, who has been at the forefront of AI use in cyber defence for several years Continue Reading
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Blog Post
01 Jun 2018
Markets will drive AI adoption: Gartner
Amid the growing arms race between the US and China to dominate the burgeoning field of artificial intelligence (AI), it is industry players and markets that will really drive adoption of the ... Continue Reading
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News
31 May 2018
Artificial intelligence identifies skin cancer in lab test more effectively than doctors
Artificial intelligence has outperformed experienced dermatologists in identifying skin cancer samples, further highlighting the potential of the technology in healthcare Continue Reading
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Feature
30 May 2018
AI elevates predictive maintenance for Kone and ThyssenKrupp
Kone and ThyssenKrupp are using artificial intelligence to improve predictive maintenance of their lifts and escalators Continue Reading
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News
29 May 2018
Firms step up spending on digital tech, but struggle with strategy
Businesses and the public sector are stepping up their spending on digital technology, but many business leaders are struggling to keep pace with what it means for their business Continue Reading
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News
29 May 2018
Drone industry set to contribute £42bn to UK economy by 2030
PwC research has predicted drones could add £42bn to the economy and create 68,000 jobs by 2030 Continue Reading
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News
29 May 2018
Intelligence on the edge will see workloads migrate from clouds
IoT devices’ ability to make their own decisions will see computing shift back from the cloud to the edge, ABI Research has predicted Continue Reading
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News
29 May 2018
Policy Exchange report calls for GDS to be moved to DCMS
Think-tank wants Government Digital Service to create a “single digital government account” for citizens, and says bringing the organisation into the Department for Digital, Media, Culture and Sport will improve focus on “all aspects of digital transformation” Continue Reading
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News
27 May 2018
Dedicated HPC infrastructure still rules, says Huawei
A Huawei executive makes the case for dedicated high-performance computing (HPC) infrastructure, despite the growth of public cloud services that have democratised access to HPC and AI capabilities Continue Reading
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News
25 May 2018
MPs launch inquiry into automation and its impact on jobs
House of Commons Business, Energy and Industrial Strategy Committee will look at the impact of automation on workers, businesses and the UK economy as a whole Continue Reading
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Blog Post
24 May 2018
Why one expert doesn’t think AI will take over the world
Every time a robot does something that humans deem to be suspicious, a debate is sparked about when artificially intelligent beings will take over the world. There have been more than enough films ... Continue Reading
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News
24 May 2018
Computing curriculum shake-up can’t happen in a single five-year parliamentary term, says panel
At the launch of Ocado Technology’s AI:MMO educational game, a panel of experts said the computing curriculum needs an overhaul, but this cannot be achieved in a single government term of office Continue Reading
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Feature
24 May 2018
How artificial intelligence is fuelling engine maintenance innovation at Rolls-Royce
The engine maker has established an innovation centre to enable the company to deliver analytics and artificial intelligence-powered services to airlines using Rolls-Royce engines Continue Reading
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News
24 May 2018
From open clouds to open infrastructure: OpenStack's evolution continues
OpenStack is embarking on a push to position itself as a lot more than just an open source cloud software provider, with forays into containers and continuous integration tools, as enterprises continue to demand their infrastructure do more Continue Reading
- 24 May 2018
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E-Zine
24 May 2018
CW Nordics: Finland delays e-voting plan
Security concerns have re-emerged to further frustrate the Finnish government’s plans to launch a national e-voting system. Also read about a study by the Stockholm School of Economics that looks at the likely impact of AI, machine learning and robotics on people’s lives. And find out why Norway has accelerated plans to scale up its national cyber security infrastructure. Continue Reading
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News
23 May 2018
Unified comms bugbears may be easily solved with AI
The concept of unified communications is now so wide-ranging that it is ripe for disruption – or improvement – by artificial intelligence, argues analyst Zeus Kerravala Continue Reading
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News
22 May 2018
Social one of the 'most powerful' tools at brand’s disposal, says retail experts
Using social media to connect with customers is one of the most “powerful” tools retailers have at their disposal, said a panel of experts at the Salesforce World Tour Continue Reading
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News
21 May 2018
One-fifth of global banks think AI will boost customer experience
Economist Intelligence Unit survey shows nearly three-quarters of businesses think retail banking could be mostly automated by 2020 Continue Reading
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News
21 May 2018
AI could transform cancer diagnosis, says prime minister
Theresa May says artificial intelligence could revolutionise diagnosis of chronic diseases and save 22,000 lives a year by 2033 Continue Reading
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News
17 May 2018
Why Microsoft's AI is about helping anyone's intelligent agent
Microsoft believes businesses need to be connected to AI innovation. The way it wants to achieve this is through its AI platform for developers Continue Reading
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News
17 May 2018
Case study: British Airways’ global B2B sales gathered under Salesforce cloud
British Airways has gathered its international business-to-business sales under Salesforce Sales Cloud to bust silos Continue Reading
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News
17 May 2018
Singapore ropes in local polytechnics in AI talent boost
AI Singapore is working with three polytechnics to train lecturers and students on artificial intelligence while boosting AI adoption among SMEs Continue Reading
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News
16 May 2018
AI is more than just doing things cheaper and faster
Choose the parts of AI to deploy to demonstrate return-on-investment and differentiate your brand, says Volkswagen Australia’s chief customer officer Continue Reading
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E-Zine
16 May 2018
CW ANZ: Australian firms connect people in new ways
Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. But IT and user experiences can differ greatly. What has been the journey of ANZ enterprises when delivering a seamless UC experience for employees? In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful. Download the issue now. Continue Reading
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News
16 May 2018
Morgan Stanley uses Amazon Alexa to inform customers
US investment bank Morgan Stanley is giving customers important information about the market via Amazon's voice assistant Continue Reading
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News
16 May 2018
Nordic banks plan major digital transformation of operations
Banks in the Nordic region are set to accelerate their spending on technology as digital services take-up accelerates Continue Reading
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15 May 2018
China’s Yitu eyes ASEAN market with facial recognition know-how
Facial recognition software specialist Yitu, which recently won a face identification accuracy contest in the US, has already nabbed regional clients such as Singapore’s Certis Cisco. Continue Reading
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15 May 2018
Kiwi airport testing avatar service to ease staff workload
Auckland Airport is testing an AI-powered avatar at the arrivals area to answer biosecurity questions from travellers. Continue Reading
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News
15 May 2018
Oracle claims positive traction for autonomous database in ASEAN
Oracle’s newly minted autonomous database could leave database administrators unemployed, but that has not stopped a Thai payment services provider from jumping onto the bandwagon Continue Reading
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News
11 May 2018
Virgin Trains on using AI and virtual reality to boost customer experience
Speaking at the Knowledge 18 ServiceNow conference in Las Vegas, Virgin Trains outlined the potential role immersive and data-driven technologies can play in improving customer experience Continue Reading
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News
11 May 2018
GDS looks at potential for using voice technology on Gov.uk website
The government has begun using machine learning to build a taxonomy hierarchy on Gov.uk and is looking at the possibility of deploying voice interactions Continue Reading
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Opinion
11 May 2018
Building a tech future between the UK and India
A new tech partnership between the UK and India will benefit the digital economy in both countries, says secretary of state for digital, culture, media and sport Matt Hancock Continue Reading
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News
11 May 2018
NHS Business Services Authority trials AWS chatbot tech to field customer calls in contact centre
Darren Curry, chief digital officer of the NHS Business Services Authority, shares details of how trialling the use of cloud-based chatbots in its contact centres has boosted staff morale and efficiency Continue Reading
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News
10 May 2018
Government must support SMEs, says Oliver Dowden
The minister for implementation, Oliver Dowden, provides further details on the GovTech competition and talks about GDS’s role as an “innovation incubator”, losing data policy to DCMS and the importance of SMEs Continue Reading
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E-Zine
10 May 2018
CW Benelux: Rotterdam charts course to become world’s smartest port
The Port of Rotterdam in the Netherlands is using internet of things and artificial intelligence technology from IBM in a bid to become the world’s smartest port. Also read how companies in the Netherlands are only partly ready for the country’s version of the EU’s General Data Protection Regulation (GDPR), and why the European Central Bank thinks cash will remain in use in the Eurozone for a very long time. Continue Reading
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News
09 May 2018
Singapore organisations not paying heed to data veracity
Most Singapore respondents in a global Accenture survey said they have not invested in capabilities to verify data used in decision-making Continue Reading
