Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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Opinion
21 Aug 2025
Can the M1-Simba merger rewrite the telco playbook?
The merger of investment-heavy M1 and lean challenger Simba has created Singapore’s newest telecom giant. Their attempt to solve the “investment-agility paradox” could offer a blueprint for saturated telco markets in Asia-Pacific Continue Reading
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Feature
21 Aug 2025
European digital sovereignty: Storage, surveillance concerns to overcome
As China and the US increase surveillance capabilities, are European companies caught in the middle of a data security storm? Continue Reading
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News
06 Jul 2016
UK's Darktrace aims to lead the way to automatic cyber security
Darktrace hopes to be a leader in the move to automated cyber security to free up security professionals to focus on business risk and innovation Continue Reading
By- Warwick Ashford, Senior analyst
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Feature
02 Jun 2016
For IBM, the answer is Watson. But what is the question?
IBM is promoting its Watson natural language processing analytics technology as it tries to move its core business beyond technologies that it pioneered, but which have become commoditised. Will it fly? Continue Reading
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News
12 May 2016
Future Retail Contest: Using tech to tackle retail’s biggest problems
IC Tomorrow’s Future Retail Contest aims to help the retail industry tackle some of its business issues by leveraging retail-focused startups Continue Reading
By- Clare McDonald, Business Editor
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News
29 Sep 2015
Nationwide Building Society deploys artificial intelligence to reduce back-end complexity
Nationwide Building Society is using artificial intelligence to help it reduce the complexity of its back-end systems as it introduces more digital products Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
26 Aug 2015
Chetan Dube: The man behind the robot that will help man extend his horizons
IPsoft founder talks about the artificial intelligence platform that could be an example of IT developments that, he says, might transform the future of the human race Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
29 Jul 2015
Technology experts warn of dangers of artificial intelligence arms race
An open letter signed by more than 12,000 technology experts calls for a ban on artificial intelligence (AI) to manage weapons “beyond meaningful human control” Continue Reading
By- Warwick Ashford, Senior analyst
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Feature
07 Jul 2015
Improving customer engagement strategies with CRM tools
There are several different types of CRM tools that can be used to improve your customer engagement strategies. Continue Reading
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News
29 Jun 2015
The rise of general-purpose AI and its threat to humanity
Socially aware general-purpose artificial intelligence in the form of a dog could be the ideal form factor to take over the world Continue Reading
By- Cliff Saran, Managing Editor
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Feature
22 Jun 2015
Inside DevOps: How it really works
DevOps done well can lead to a continuous loop where teams plan, code, build, test, release, deploy, operate and monitor Continue Reading
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News
29 May 2015
Top six enterprise IT priorities in the Nordics
The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation Continue Reading
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News
20 Apr 2015
Interview: The software processes behind Hailo's success
In the past, a traditional enterprise application would have been developed as a monolithic piece of software Continue Reading
By- Cliff Saran, Managing Editor
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News
09 Jan 2015
IBM still a bellwether despite industry departure from traditional IT services
Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
05 Aug 2014
AstraZeneca rolls out IT self service using ServiceNow
Pharmaceutical company AstraZeneca has rolled out ServiceNow self service IT to 51,500 staff globally in four months Continue Reading
By- Cliff Saran, Managing Editor
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News
09 Jun 2014
Turing Test 2014 marks historic milestone in artificial intelligence
A computer program has made history by passing the artificial intelligence test set by computer science pioneer Alan Turing Continue Reading
By- Warwick Ashford, Senior analyst
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News
04 Sep 2013
Diageo to change how it manages APIs to support digital strategy
Diageo is contemplating introducing a lightweight middleware layer to better manage the APIs that govern the software services it uses Continue Reading
By- Brian McKenna, Enterprise Applications Editor
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News
18 Nov 2011
MIT scientists take a step closer to artificial intelligence
Researchers at Massachusetts Institute of Technology (MIT) have developed an analogue silicon chip with 400 transistors that emulates the activity of a brain synapse in the first step to building truly intelligent systems. Continue Reading
By- Warwick Ashford, Senior analyst
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News
25 Jul 2011
Businesses should prepare for Web 3.0, says Booz&Co
The next generation of web technology will transform the way businesses work within five to ten years, research by management consulting firm Booz&Co predicts. Continue Reading
By- Bill Goodwin, Investigations Editor