Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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Feature
30 May 2025
How not to go off the rails with agentic AI
When enterprises multiply AI, to avoid errors or even chaos, strict rules and guardrails need to be put in place from the start Continue Reading
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News
29 May 2025
Wildix rolls out embedded agentic AI for UCaaS
UCaaS provider offers real-time, codeless automation with shared memory, native privacy controls and ‘proven’ return on investment, live across more than 1,000 environments Continue Reading
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News
21 Nov 2019
Swiss packaging manufacturer powers digital maintenance with GE and ServiceMax
Carton and packaging company SIG, which also sells IoT-connected machines to food and beverage firms, has developed a digital maintenance service Continue Reading
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News
21 Nov 2019
F-Secure’s Blackfin challenges perceptions of how AIs think
New research project aims to develop adaptive, autonomous and collaborative AI agents, and challenges the notion that machine intelligence should merely mimic human intelligence Continue Reading
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E-Zine
21 Nov 2019
CW Nordics: Automation pays off for Sweden’s social workers
Software robots are freeing up time for social workers in Sweden to help benefits claimants find employment and to receive the money they are entitled to. Also in this issue, read how Sweden’s SEB bank is using a Google-inspired, cloud-native core banking platform, and why India is leading the pack when it comes to IT outsourcing from the Nordic countries. Continue Reading
- 20 Nov 2019
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News
20 Nov 2019
Finland’s ministry of transport floats tech-enabled four-day week
Government department says four-day working week is made possible by technologies such as artificial intelligence Continue Reading
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News
20 Nov 2019
Dreamforce 2019: Benioff puts data centre stage as protestors disrupt speech
Salesforce founder and co-CEO outlines data integration and data visualisation product vision underpinned by MuleSoft and garnished with Tableau Continue Reading
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News
20 Nov 2019
John Lewis Partnership taps Google Cloud for AI expertise to bolster customer experience
The John Lewis Partnership is building on its earlier forays into the Google Cloud by tapping into its artificial intelligence and machine learning expertise to deliver on its omnichannel business ambitions Continue Reading
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News
19 Nov 2019
IoT growth set to come from managed data analytics
CompTIA's latest IT industry forecast suggests that businesses will be making more use of automation in internet-of-things applications Continue Reading
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News
19 Nov 2019
Dreamforce 19: Salesforce promotes enhanced MuleSoft data integration
SaaS CRM supplier dubs enhancements to its acquired MuleSoft integration software “Customer 360” on the eve of its annual Dreamforce event in San Francisco Continue Reading
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News
18 Nov 2019
How DBS is pushing the limits of IT efficiency
Besides shrinking its datacentre footprint by 75%, Singapore’s DBS Bank is running twice as many virtual machines on a single socket and decoupling applications from its infrastructure stack Continue Reading
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News
17 Nov 2019
Australian bourse to overhaul technology infrastructure
The Australian Securities Exchange is embracing digital ledger technology, microservices and DevOps to modernise its core systems Continue Reading
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News
15 Nov 2019
How businesses can accelerate innovation
To compete in the digital age, businesses will need to work quicker, partner where appropriate and upskill staff, according to McKinsey & Company Continue Reading
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Blog Post
14 Nov 2019
Deepfake it until you make it
What are the chances of deepfakes poisoning the integrity of the UK’s current General Election? Probably a lot higher now a think tank has created clips of the two frontrunners endorsing each other ... Continue Reading
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News
13 Nov 2019
Business must engage with consumers to boost AI
Artificial intelligence is set to become a core part of business, but to get the most from it, enterprises need to engage with consumers to focus personalisation Continue Reading
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News
13 Nov 2019
Singapore sets national AI strategy with focus on skills and ethics
Singapore is kicking off its national AI strategy with five key projects spanning logistics, healthcare, smart estates, education and border security Continue Reading
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Podcast
12 Nov 2019
Podcast: The Computer Weekly Downtime Upload – Episode 36
In this week’s episode of the Computer Weekly Downtime Upload podcast, the team pick talk about General Election tech, HMRC's “war” on IT contractors, diversity in STEM and how organisations can fight back against fake online reviews Continue Reading
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News
12 Nov 2019
IBM drums up quantum computing future
IBM’s head honcho, Ginni Rometty, welcomes Australia’s Woodside Energy to the quantum computing fold through a partnership to harness the technology to shore up cyber security and plant operations Continue Reading
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News
11 Nov 2019
How SAP is supporting ASEAN’s digital economy
A regional SAP executive outlines what it takes for Southeast Asia’s workforce to tap the opportunities offered by the region’s booming digital economy Continue Reading
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News
08 Nov 2019
Singapore makes mark on AI with Apache Singa
The Apache Singa distributed deep learning platform has been conferred top-level project status and is already being used by hospitals to model the progression of diseases Continue Reading
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News
07 Nov 2019
Abu Dhabi AI university is key to UAE’s future as the oil dries up
Abu Dhabi’s fledgling artificial intelligence university is part of a highly ambitious 30-year plan to transform the UAE’s economy and culture Continue Reading
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News
06 Nov 2019
Machine learning will have bigger impact than cloud
Workday’s vice-chairman explains how machine learning can help employees become more effective, and hints at the company’s moves beyond finance and HR software Continue Reading
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News
06 Nov 2019
Sage brings cloud-based Intacct to UK market
Sage is bringing its cloud-based accountancy software acquired with US-based Intacct to the UK, and publishes research advancing a digital CFO concept Continue Reading
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Feature
06 Nov 2019
How companies can do the right thing with online reviews
TripAdvisor and Amazon have had to learn how to manage online reviews in ways that other companies can learn from Continue Reading
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Podcast
05 Nov 2019
Podcast: The Computer Weekly Downtime Upload – episode 35
In this week’s episode of the Computer Weekly Downtime Upload podcast, the team pick over the finale of Channel 4 reality show The Circle, talk General Election tech and find out why enterprises are not prepared to pay a premium for business applications infused with AI Continue Reading
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News
05 Nov 2019
Gartner: The time is right to make IT a boardroom issue
In many businesses, IT is regarded as an internal service provider and cost centre. Gartner says now is the best time for CIOs to make IT strategic Continue Reading
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News
04 Nov 2019
Thousands apply to Abu Dhabi AI University in first week
Artificial intelligence university in Abu Dhabi gets more than 3,000 applications in the week following its application process being opened Continue Reading
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News
01 Nov 2019
CIO must focus on easing data access to help data scientists build models more quickly
Data scientists struggle to get the right data in the right format to build artificial intelligence models, so to benefit from AI, CIOs will need to simplify data access Continue Reading
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Feature
30 Oct 2019
Are AI applications failing to live up to hype in enterprise adoption?
Artificial intelligence has been baked into enterprise applications in recent years and often given special names, such as Einstein, Leonardo and Coleman. But has the hype delivered? Continue Reading
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Feature
30 Oct 2019
Search beyond search engines
All-purpose search engines can have drawbacks for professional searchers. Technologies are emerging to take consultants, journalists, academics and others beyond search engines Continue Reading
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News
30 Oct 2019
Legacy monitoring tools hamper digital progress
Older monitoring tools lack support for microservices, containerisation and serverless computing, Forrester Consulting warns Continue Reading
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News
30 Oct 2019
Cost savings drive business automation
While businesses are using automation to save money, many also see robotic process automation as essential to support new business initiatives Continue Reading
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News
30 Oct 2019
Singapore startup plugs AI skills gap with pre-trained microservices
Sentient.io is offering artificial intelligence microservices that developers can use to augment their applications with speech recognition and other AI capabilities Continue Reading
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News
29 Oct 2019
How Aussie Broadband is improving service levels with automation
Australian telco Aussie Broadband has improved customer service though automation, even with a lean team and a growing subscriber base Continue Reading
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News
28 Oct 2019
Unit4 CEO Mike Ettling: enterprise customers won’t pay extra for AI
Mike Ettling, chief executive, Unit4, spoke to Computer Weekly at the Unleash HR conference in Paris about ERP trends, and how he is positioning the firm he started running this year Continue Reading
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News
24 Oct 2019
How Singtel and Dell are approaching digital transformation
Singtel employees are learning to create their own robotic process automation-powered bots while Dell has speeded up application development from months to weeks Continue Reading
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News
23 Oct 2019
Kinetica opens Melbourne office, bullish on data analytics
Analytics startup is bullish about the Australian market as more organisations leverage GPU-based platforms to support real-time analytics Continue Reading
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Opinion
23 Oct 2019
Gartner: Three Barriers to AI Adoption
CIOs are set to include artificial intelligence in their IT strategy. Technical, legislative and cultural challenges could influence their AI ambitions Continue Reading
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News
23 Oct 2019
Take responsibility for cyber security basics, urges NCSC CEO
At the launch of its third annual review, NCSC head Ciaran Martin appealed for individuals and businesses to address the fundamentals of cyber security hygiene to help lighten the load Continue Reading
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News
23 Oct 2019
Interview: Abdul Nasser Al Mughairbi, head of digital, Abu Dhabi National Oil Company
Abdul Nasser Al Mughairbi is leading digital developments at Abu Dhabi's state-owned oil giant Continue Reading
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News
22 Oct 2019
Australia, Singapore emerge tops in data readiness index
Organisations in Australia and Singapore are among the most advanced in the Asia-Pacific region in harnessing data to achieve key business outcomes Continue Reading
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News
22 Oct 2019
Executive interview: How Moleskine digitises ideas
Handwritten notes jotted down on paper are not often shared, but capturing these digitally can encourage a creative approach to collaboration Continue Reading
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News
22 Oct 2019
APAC spending on AI systems to hit $6.2bn in 2019
Led by China and organisations in the banking industry, APAC spending on artificial intelligence is set to grow by almost 64% this year, according to IDC Continue Reading
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News
18 Oct 2019
Mark Hurd, co-CEO of Oracle, has died
The software giant announced a leave of absence for Hurd only last month, while he underwent treatment for undisclosed health problems Continue Reading
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News
18 Oct 2019
Talent shortage impedes UK business data analytics efforts
Research from data blending and preparation supplier Alteryx finds UK businesses struggling to make the most of their data due to a shortage of data analytics expertise Continue Reading
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News
18 Oct 2019
Two-thirds of UK financial services firms are using machine learning
The use of machine learning in the finance sector is set to increase as obstacles to its take up are not seen as being insurmountable Continue Reading
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News
17 Oct 2019
Barclays demonstrates proof-of-concept quantum clearing algorithm
Barclays and IBM researchers publish paper on a quantum computing algorithm for securities transaction trading Continue Reading
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News
17 Oct 2019
Abu Dhabi AI university open for applications
New university in UAE aims to enable students, businesses and governments to increase the use of artificial intelligence technology Continue Reading
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Blog Post
16 Oct 2019
Plush giraffe perturbation
A robot hand has been taught by OpenAI to successfully solve a Rubik’s Cube in an average time of four minutes. “So what?” you ask, being the unbearable Rubik’s Cube expert you are. It’s true, mere ... Continue Reading
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News
16 Oct 2019
Zopa continues in its mission to apply a Netflix user experience to banking
Zopa has made a credit scoring tool available as it continues to expand the portfolio of products it offers beyond loans. Continue Reading
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Podcast
15 Oct 2019
Podcast: The Computer Weekly Downtime Upload – episode 34
In this week’s episode of the Computer Weekly Downtime Upload podcast, the team discusses BBC conspiracy thriller, The Capture, and its focus on video surveillance and facial recognition technology Continue Reading
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News
15 Oct 2019
AI Singapore to set up on-premise HPC infrastructure
Singapore’s national AI programme is getting its own high-performance computing infrastructure to support more compute intensive workloads Continue Reading
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E-Zine
15 Oct 2019
Securing the internet of things
In this week’s Computer Weekly, as security concerns prevent many organisations from adopting the internet of things, we examine mitigation strategies. Many firms are still struggling with GDPR policies – we assess if full compliance is ever possible. And we look at the technologies for delivering on-premise object storage. Read the issue now. Continue Reading
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News
14 Oct 2019
The Security Interviews: Applying AI to Lego, and security
Ann Johnson, Microsoft corporate vice-president of cyber security, is on a mission to prove that artificial intelligence holds great promise for the security sector, and she has the analogies to back it up Continue Reading
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News
11 Oct 2019
Why would a bank that made billions of pounds’ profit cut thousands of staff?
HSBC is the latest bank to make thousands of staff cuts as even profitable businesses need to reshape themselves for the challenges that digital transformation brings Continue Reading
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News
10 Oct 2019
Kroger drives data-driven customer experience
Scott Crawford, data science lead at 84.51°, the data business at US grocery retailer Kroger, discusses data projects and iterative programmes Continue Reading
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E-Zine
10 Oct 2019
CW Middle East: Saudi banks trial biometrics in ATMs
Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines. Also read about the first government organisation in Bahrain to migrate to Amazon Web Services, and an interview with Yasmeen Al Sharaf, head of fintech and innovation unit, Central Bank of Bahrain. Continue Reading
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09 Oct 2019
How to deploy NVMe flash storage for artificial intelligence
We run the rule over NVMe flash as a storage choice for AI applications and the key decision points in form factor and hardware specification. Continue Reading
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News
09 Oct 2019
Inside Singapore Airlines’ cloud and DevOps journey
A team of engineers at Singapore’s flagship carrier shed light on how they are overcoming challenges in embracing cloud computing and DevOps Continue Reading
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News
08 Oct 2019
Nadella sees Azure as the world’s computer
The Microsoft CEO wants organisations to consider Azure as a distributed cloud for next-generation AI applications Continue Reading
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News
08 Oct 2019
Dutch AI Coalition wants to put the Netherlands on artificial intelligence map
To ensure the Netherlands keeps pace in the artificial intelligence race, an AI coalition has been formed to help organisations in the sector to collaborate Continue Reading
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News
08 Oct 2019
Hype vs reality: Is the tech industry on the cusp of another ‘AI winter’?
Artificial intelligence is a hot topic for enterprise users, but will the technology fail to live up to the hype this time around, ponder panellists at the NetEvents Global IT Summit in San Jose Continue Reading
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E-Zine
08 Oct 2019
Showcasing the potential of 5G
In this week’s Computer Weekly, we visit an ambitious trial in Bristol that is showcasing the possibilities offered by 5G roll-out. We look at how emerging automation technologies are enhancing the use of identity and access management tools. And we assess the Government Digital Service plan for transforming public services. Read the issue now. Continue Reading
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Feature
07 Oct 2019
Integrating security with robotic process automation
RPA’s power is that it can mimic human behaviour. Enterprises must secure robotic automation with this principle in mind to avoid security failures Continue Reading
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News
07 Oct 2019
Interview: BHF on using cloud and big data to improve heart patient outcomes
The British Heart Foundation (BHF) has set itself the lofty goal of eradicating the fear of developing heart and circulatory disease by 2030, with the help of cloud, big data and personalisation technologies Continue Reading
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News
04 Oct 2019
Swedish authorities introduce robots to help social workers
Software robots free up time for social workers to help benefits claimants find employment Continue Reading
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News
03 Oct 2019
NatWest bank uses artificial intelligence to predict the future
NatWest is using artificial intelligence to help it paint a more accurate picture of future trends Continue Reading
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News
03 Oct 2019
Why data-driven applications need a governance framework
Data is the new oil – but without tight control, how can business determine that the data is valid? Data catalogues are back in vogue Continue Reading
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News
02 Oct 2019
How Qlik is driving the data revolution in Australia
Australian firms are using data management software from Qlik to speed up data analysis while grappling with how to make data more accessible under a new consumer data-sharing regime Continue Reading
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Opinion
02 Oct 2019
AI vs AI: How can we win the fake news battle?
Many internet browsers and social media companies have been forced to take on a new responsibility to combat the dissemination of false information, but can they succeed? Continue Reading
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News
02 Oct 2019
John Lewis Partnership sells its automation to business
The John Lewis Partnership will expand its use of automation technology as its early projects bear fruit Continue Reading
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Blog Post
02 Oct 2019
Programmes and projects in an age of data applications
During the Future Decoded conference in London, Microsoft discussed a paradigm shift in application development. But it was not setting out its plans for a new software developer’s kit, programming ... Continue Reading
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News
02 Oct 2019
Future Decoded: AI-powered data revolutionises software development
Microsoft believes artificial intelligence will drive an entirely new way to develop software that can take advantage of massive data growth Continue Reading
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News
01 Oct 2019
Citrix looks to grow APAC footprint with the intelligent workspace
Citrix is looking to expand its footprint in Asia-Pacific – particularly in Japan, where firms are starting to warm up to flexible work arrangements Continue Reading
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News
01 Oct 2019
Future Decoded: How AI plus automation adds up to transformative change
Robotic process automation combined with artificial intelligence is a recipe for digital transformation, and new research suggests businesses that use AI are gaining a competitive advantage Continue Reading
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News
01 Oct 2019
Polaris Transportation digitises with RPA and hyperledger tech
Transportation group has embarked on a digital transformation journey using WorkFusion and blockchain hyperledger for straight-through processing Continue Reading
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E-Zine
01 Oct 2019
The most influential women in UK technology 2019
In this week’s Computer Weekly, we announce our annual list of the 50 most influential women in UK technology. Meet the winner, Debbie Forster, CEO of Tech Talent Charter, and find out who are this year’s five rising stars. Also, our latest buyer’s guide looks at the latest developments in robotic process automation. Read the issue now. Continue Reading
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News
01 Oct 2019
Marketplace push aims to get the NHS automating
Thoughtonomy is hosting a new marketplace to encourage NHS trusts to share their intelligent automation bots Continue Reading
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News
30 Sep 2019
Australia gets ready for open banking
Traditional banks and fintech firms alike will need to bite the bullet in the crucial startup period if Australia’s open banking regime is to succeed Continue Reading
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News
30 Sep 2019
The bots turning businesses into digital transformers
As companies increasingly turn to robotic process automation to accelerate digital transformation, Computer Weekly takes a look at how the market is evolving Continue Reading
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News
30 Sep 2019
Pure Storage APAC CTO talks up storage trends
Flash-based storage will be around for at least two decades more, while crystal- and DNA-based storage needs a lot more work before becoming mainstream, according to Pure Storage’s CTO for the Asia-Pacific region Continue Reading
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News
27 Sep 2019
How Graphcore is putting AI on steroids
UK chipmaker Graphcore’s intelligence processing unit may just hold the key to unlocking the full potential of artificial intelligence Continue Reading
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News
27 Sep 2019
Bristol, CNRS and Oracle join forces against tropical disease
Scientists from the University of Bristol and the French National Centre for Scientific Research (CNRS) in Grenoble have identified a candidate synthetic vaccine against tropical disease Chikungunya, using Oracle Cloud Infrastructure Continue Reading
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News
26 Sep 2019
Government launches guidelines for AI procurement
Document intended to inform public sector buyers has been created by the Office for AI and the World Economic Forum Continue Reading
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Blog Post
26 Sep 2019
Alexa takes the L
Amazon has revealed it will soon be introducing an option for users to change its Alexa virtual assistant’s voice to that of self-appointed Kangol ambassador Samuel L Jackson. The announcement ... Continue Reading
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News
26 Sep 2019
How drones and machine learning can prevent crocodile attacks
Cloud-powered drones equipped with machine learning algorithms will soon be able to detect crocodiles lurking in the waters of Queensland, Australia Continue Reading
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News
25 Sep 2019
European enterprises 'waste' £24,000 a day on unused cloud services, says Insight research
The latest Insight Intelligent Technology Index report highlights the economic impacts of wasted cloud resources within European enterprises Continue Reading
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News
25 Sep 2019
Executive interview: Speed is cloud apps benefit, says Oracle’s Miranda
In a Q&A with Computer Weekly at Oracle Open World 2019, applications head Steve Miranda discussed the supplier’s approach to cloud applications, digital assistants and machine learning Continue Reading
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Podcast
24 Sep 2019
Podcast: The Computer Weekly Downtime Upload – Episode 31
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Clare McDonald are joined by Ryan Priest for an accidentally transport-heavy chat about the week in tech Continue Reading
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24 Sep 2019
IT leaders need to speak up about the voice channel
Voice assistants represent the next frontier, and a range of new skills will be needed to move beyond pilot projects to a true voice channel. Continue Reading
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News
24 Sep 2019
How Malaysia is nurturing data analytics talent
The Southeast Asian nation has spearheaded several programmes to build up its data analytics talent pool in efforts to improve efficiency and productivity of Malaysians Continue Reading
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News
23 Sep 2019
AWS G4 aims to lower cost of GPU-powered AI inference
Amazon Web Services seeks to cut the cost of running artificial intelligence inference engines with the introduction of a Nvida V100 GPU-based instance Continue Reading
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News
20 Sep 2019
Enterprises can hire software robots at the push of a button
IPsoft is beta testing a marketplace where businesses can look at what software robots are available and interview them about their suitability to take roles Continue Reading
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19 Sep 2019
Forward-thinking companies are listening to employees
Technologies and programmes amplifying employees’ voices gain interest among companies keen to keep staff loyal and motivated. Continue Reading
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E-Zine
19 Sep 2019
CW APAC: Buyer’s guide to human capital management
In this buyer’s guide, focused on human capital management (HCM) in the Asia-Pacific region, we look at the advantages of HCM software in recruitment, the importance of listening to staff and the considerations that should be made when using work algorithms. Continue Reading
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News
17 Sep 2019
Robotics and Automation: UK must tackle skills, immigration and SME challenges
Home-grown skills may not be enough to enable the UK to build on the government's Industrial Strategy and push robotics and automation Continue Reading
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News
17 Sep 2019
Oracle Open World 2019: Ellison states ‘fully autonomous cloud’ as goal
Oracle CTO Larry Ellison said a ‘fully autonomous cloud’ is now Oracle's goal, eliminating human labour, during his main keynote at Open World 2019. AWS was, again, in his sights as an inferior rival Continue Reading
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News
16 Sep 2019
Ensign InfoSecurity opens global headquarters in Singapore
The Singapore-based cyber security firm’s new headquarters will also be home to a new security operations centre that will be supported by Singapore-centric threat intelligence Continue Reading
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News
16 Sep 2019
Police use of algorithms needs stronger safeguards to prevent bias, report says
A study by the Royal United Services Institute calls for new code of practice to guide use of algorithmic tools in policing Continue Reading
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News
13 Sep 2019
When AIs go to war: Autonomous cyber weapons ‘inevitable’
CISOs must start thinking about how to engage with intelligent, adaptive, non-human attackers, says Trend Micro’s Rik Ferguson Continue Reading
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News
13 Sep 2019
Fintech lender increases loan limit as customer demand accelerates
Small business lender Esme Loans has increased its loan limit to quarter of a million pounds as businesses are drawn to its simple and fast digital platform Continue Reading
