Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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Feature
30 May 2025
How not to go off the rails with agentic AI
When enterprises multiply AI, to avoid errors or even chaos, strict rules and guardrails need to be put in place from the start Continue Reading
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News
29 May 2025
Wildix rolls out embedded agentic AI for UCaaS
UCaaS provider offers real-time, codeless automation with shared memory, native privacy controls and ‘proven’ return on investment, live across more than 1,000 environments Continue Reading
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News
14 Jun 2021
G7 commits to action on ransomware, digital privacy
The G7 urges Russia to do more to hold criminal ransomware gangs operating from within its borders to account as it commits to more action on the issue Continue Reading
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Feature
14 Jun 2021
Europe’s proposed AI regulation falls short on protecting rights
The European Commission’s proposal for artificial intelligence regulation focuses on creating a risk-based, market-led approach replete with self-assessments, transparency procedures and technical standards, but critics warn it falls short of being able to protect people’s fundamental rights and mitigating the technology’s worst abuses Continue Reading
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News
11 Jun 2021
CIO interview: John Hunter of Council of Europe takes cloud route to document management
John Hunter, CIO of the Council of Europe, describes how his team has modernised the human rights organisation’s document management in the cloud Continue Reading
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News
11 Jun 2021
Can technology help save the world’s oceans?
To tie in with World Oceans Day earlier this month, IBM hosted a panel discussion on the potential to use IT to support sustainable fishing Continue Reading
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News
10 Jun 2021
How Ubisoft is embracing the cloud
Game developer Ubisoft has been tapping cloud computing to overcome the constraints of game development and create gaming experiences that live on for years to come Continue Reading
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E-Zine
10 Jun 2021
CW Europe: Amsterdam reins back datacentre developments over environmental concern
The construction of datacentres in the Netherlands’ Amsterdam region has accelerated at such a pace that their demands for electricity are causing concern, prompting city authorities and datacentre operators to open a dialogue about sustainable datacentre industry expansion. Also in this issue, find out the state of play in the adoption of open banking across Europe. Continue Reading
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News
09 Jun 2021
Google plots a course to address AI in manufacturing
Artificial intelligence and machine learning have the potential to change every industry – Google has set its sights on manufacturing Continue Reading
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Feature
09 Jun 2021
Covid-accelerated recruitment digitisation to gain sophistication with hybrid models
Recruitment has had to go remote and digital during the Covid-19 pandemic crisis and looks set to fill out and become more sophisticated as hybrid models of working emerge Continue Reading
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News
08 Jun 2021
Oracle and Crown Commercial Service renew MoU to continue cloud use
Oracle and the UK government’s Crown Commercial Service have renewed a memorandum of understanding for the continued use of the supplier’s cloud infrastructure and applications Continue Reading
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News
07 Jun 2021
MoD launches digital strategy
The Ministry of Defence aims to invest an additional £1.6bn in digital over the next 10 years, and plans to establish a federated ecosystem of digital innovators and developers to ensure continuous progress Continue Reading
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News
07 Jun 2021
BT claims £2m in savings with Qlik data analytics
BT claims it has secured £2m in cost savings by putting Qlik data analytics in the hands of 1,200 members of staff in its Consumer business Continue Reading
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Feature
07 Jun 2021
The drive towards computational storage
The explosion in data is driving demand for faster computing and storage remains a bottleneck – but things are about to change Continue Reading
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News
04 Jun 2021
IBM and Hartree partner on AI and quantum research
Hartree Centre joins IBM’s Digital Accelerator programme to further research into artificial intelligence and quantum computing Continue Reading
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News
03 Jun 2021
Royal Navy trials AI during exercise in Scotland
The Royal Navy is testing two different artificial intelligence systems to see how they would perform against a supersonic missile threat Continue Reading
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Blog Post
03 Jun 2021
Tech in APAC - May 2021
In this edition of Tech in APAC, we'll cover some of the top headlines in the region, starting with how a transportation agency in Australia is using machine learning. At the peak of the Covid-19 ... Continue Reading
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News
03 Jun 2021
Pandemic a ‘once-in-a-lifetime’ chance to reshape security
The volume of remote working has made it hard to paint an accurate picture of the true state of enterprise cyber security, but it presents an opportunity to change things up Continue Reading
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News
03 Jun 2021
Sapphire 2021: Klein vaunts rebooted Ariba business network as sustainability driver
At the virtual Sapphire 2021 conference, SAP CEO Christian Klein trumpeted the supplier’s procurement network, Ariba, as the core of a revamped global engine for promoting sustainable economic growth Continue Reading
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Opinion
02 Jun 2021
Can we rely on AI?
As artificial intelligence comes increasingly to bear on human lives, how ought we to address social and ethical concerns? Is a tighter symbiosis between human systems and AI systems the way forward? Continue Reading
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News
27 May 2021
BCS demands reform to rules on computer evidence following Post Office Horizon scandal revelations
Professional IT body wants changes to how computer evidence is used in court in the wake of the Post Office case Continue Reading
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News
27 May 2021
Oxbotica and TRL pilot safety framework for off-road autonomous vehicles
Autonomous vehicle technology companies develop code of practice to deploy autonomy safely, efficiently and at scale across a range of environments, in particular off-road settings such as mines, farms and ports where there are no pre-defined or standardised highway rules Continue Reading
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News
27 May 2021
How supply chain digitisation is paving the way to gene therapy
Big pharma has been on the frontline to vaccinate the world against Covid-19. Digitising supply chains sets them up to personalise patient care Continue Reading
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News
27 May 2021
Singapore deploys drones to monitor reservoir water quality
Singapore’s national water agency PUB is deploying autonomous drones at six reservoirs to monitor water quality and other activities to improve operational efficiency Continue Reading
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News
26 May 2021
Databricks unveils data sharing protocol as part of data lakehouse
Databricks announces launch of open source project called Delta Sharing at Data + AI Summit, with backing of data providers and business intelligence tool suppliers Continue Reading
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News
26 May 2021
Build 2021: Code abstraction and automatic code generation
Microsoft’s annual software developers’ event, Build, opened up with the company’s CEO painting a picture of opportunity for software developers Continue Reading
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News
26 May 2021
Disabled travellers promised better train journeys by Passenger Assistance app
An app developed by UK startup Transreport for the Rail Delivery Group aims to improve train travel for disabled passengers Continue Reading
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News
25 May 2021
Think 2021: AI and automation dominate IBM’s growth strategy
Think 2021 was an opportunity for IBM to showcase its progress in a vision for hybrid cloud operations and artificial intelligence Continue Reading
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News
24 May 2021
Melbourne taps AI to ease traffic congestion
University of Melbourne has teamed up with public and private sector organisations to build an AI application that can predict traffic congestion up to three hours ahead Continue Reading
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Podcast
21 May 2021
CyberUK, bees and datacentres, Red Cross digital mapping – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna are joined by Alex Scroxton, security editor, to discuss CyberUK, bees and datacentres, and the British Red Cross’ use of digital mapping to combat Covid-19 Continue Reading
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News
21 May 2021
Alibaba taps machine learning to digitise Chinese classics
Alibaba’s research arm Damo Academy has developed a machine learning model to convert scanned pages of ancient Chinese classics into text Continue Reading
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News
20 May 2021
UK government publishes framework on automated decision-making
The framework focuses on making the use of algorithms and automated decision-making systems within the public sector more ethical, transparent and accountable Continue Reading
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News
18 May 2021
Government response to National Data Strategy consultation depicts data as ‘asset, not threat’
Government responds to consultation with a promise of delivery, putting an emphasis on data as an asset, not a threat, and finding respondents keen on levelling up Continue Reading
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News
18 May 2021
Australian budget lends support to digital economy
Australia’s A$1.2bn Digital Economy Strategy ticks most of the right boxes, but some industry experts say areas such as broadband infrastructure and artificial intelligence are still underfunded Continue Reading
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18 May 2021
Interview: ONS data science chief Tom Smith on government data capability
The managing director of the Office of National Statistics’ Data Science Campus, Tom Smith, describes the organisation’s data capability building activities for and across government Continue Reading
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E-Zine
18 May 2021
The real-life consequences of ransomware attacks
In this week’s Computer Weekly, after a ransomware attack shut a major US oil pipeline, we examine the real-life consequences for organisations facing similar threats. We ask the experts for their top tips in reducing datacentre running costs. And we hear how data science skills are helping government make better decisions. Read the issue now. Continue Reading
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News
17 May 2021
Oxford University uses Oracle Cloud to speed up analysis of Covid-19 variants
The University of Oxford is availing itself of Oracle Cloud Infrastructure in the genomic sequencing and analysis of SARS-CoV-2, in part to identify new Covid-19 variants Continue Reading
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Opinion
17 May 2021
Why new EU rules around artificial intelligence are vital to the development of the sector
Shawn Tan, CEO of global AI ecosystem builder Skymind, explains why the European Union’s new rules on artificial intelligence are a good thing Continue Reading
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Opinion
17 May 2021
Transparency is essential as we enter the era of ‘government by algorithm’
The public sector is increasingly allowing algorithms to make vital decisions that affect people’s lives – but how do we know those algorithms work or what they do? Continue Reading
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News
13 May 2021
NHSX data strategy due in ‘a few weeks’
NHSX director of policy and strategy Simon Madden says the long-awaited strategy is expected to “trigger huge debates” on issues such as access, choice and transparency, and will be published in draft form shortly to allow for consultation Continue Reading
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News
13 May 2021
Mars expands Microsoft strategy to drive business agenda
Mars plans to drive new data insights and AI across its supply chains to optimise production and lower its carbon footprint Continue Reading
- 12 May 2021
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News
12 May 2021
Engineering firm Briggs of Burton maps global expansion with SAP’s Rise service
Briggs of Burton, an engineering firm that makes hygienic equipment for drinks, food and pharmaceutical companies, has chosen SAP’s Rise service to guide its global expansion, initially in China Continue Reading
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News
11 May 2021
How OAG has adapted data services for return to airline travel
Covid-19 led to radical changes across the travel sector. Despite lower passenger flows, global travel data provider OAG reworked its data offerings to prepare for a return to normal Continue Reading
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Feature
11 May 2021
Computational storage: What is it? Why now, what for, who from?
Computational storage is an emerging architecture category, in which compute is put near storage to address I/O bottlenecks resulting from large volumes of data Continue Reading
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News
11 May 2021
UK lagging in post-Covid AI-driven business recovery
Senior IT decision-makers across Europe see artificial intelligence adoption accelerating, but the UK is in the slow lane Continue Reading
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News
11 May 2021
IBM doubles down on AI and hybrid cloud
IBM is beefing up its core technology capabilities in artificial intelligence and hybrid cloud to speed up application modernisation and improve AI adoption Continue Reading
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News
11 May 2021
How the British Red Cross harnessed digital mapping honed abroad for the domestic Covid-19 crisis
The British Red Cross and the Voluntary and Community Sector Emergencies Partnership have been putting digital mapping to work throughout the Covid-19 pandemic to help match human needs to local organisations Continue Reading
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Feature
10 May 2021
APAC career guide on cloud computing
Besides having engineering chops and certifications, aspiring cloud professionals should have curiosity and soft skills to succeed in the evolving cloud computing landscape Continue Reading
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News
07 May 2021
Monmouthshire County Council digitises HR with Zellis cloud
Monmouthshire County Council is using a cloud HR system from Zellis as part of its digital transformation programme, aimed at being lean and agile Continue Reading
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Blog Post
06 May 2021
Data is not neutral
This is a guest blogpost by Triveni Gandhi, Senior Data Scientist, Dataiku We like to think of data and numbers as indisputable, but the reality is that every piece of information is a product of ... Continue Reading
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News
06 May 2021
Premier League promotes football analytics with Oracle Cloud
From season 2021-22, the Premier League will provide in-match statistics and analysis for fans, made possible by Oracle Cloud Continue Reading
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News
06 May 2021
Wipro’s AI platform to improve vaccine safety
Wipro is partnering a stem cell technology firm on the use of its Holmes artificial intelligence platform to help researchers ascertain the safety and potency of vaccines Continue Reading
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News
05 May 2021
Interview: ONS data science chief Tom Smith on government data capability
The managing director of the Office of National Statistics’ Data Science Campus, Tom Smith, describes the organisation’s data capability building activities for and across government Continue Reading
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Feature
05 May 2021
How GCHQ proposes to implement and use ethical AI
The rise of cyber crime and the escalating threat vectors facing the UK have led GCHQ to invest in automated threat detection and response systems to meet this challenge, as well as liaising with the private sector for the first time Continue Reading
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News
05 May 2021
Cambridge scale-up company Eagle Genomics expands in India
UK data analytics life sciences-focused scale-up company Eagle Genomics announces Indian expansion to coincide with government declaration of UK-India trade partnership Continue Reading
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News
05 May 2021
Executive interview: Juergen Mueller on SAP’s tech strategy
SAP CTO Juergen Mueller offers a glimpse into the company’s thinking around delivering business applications as microservices, among other areas and updates in its technology strategy Continue Reading
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Feature
05 May 2021
Deploying productivity monitoring software ethically
While software that tracks the activities of staff can be helpful to companies with a remote workforce, managers must consider employees’ concerns and privacy Continue Reading
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News
04 May 2021
How Transport for NSW is tapping machine learning
Transport agency in New South Wales taps machine learning to restore public confidence in the state’s transportation network amid the pandemic Continue Reading
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03 May 2021
Navigating the sticky issue of monitoring employee productivity
With employees having shifted en masse to remote working during the pandemic, we explore how enterprises have maintained the productivity of their dispersed workforce Continue Reading
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Feature
03 May 2021
Navigating the sticky issue of monitoring employee productivity
With employees having shifted en masse to remote working during the pandemic, we explore how enterprises have maintained the productivity of their dispersed workforce Continue Reading
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Opinion
29 Apr 2021
How to tackle intellectual property crime
Crimes against intellectual property are big business for organised crime groups, commercial competitors and foreign states alike. In the first of a series of legal columns, David Cowan offers a practical approach Continue Reading
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News
29 Apr 2021
UK demand for digital automation skills soars
The need for automation proficiency has more than doubled in the past two years, according to research Continue Reading
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News
27 Apr 2021
UK supermarkets to trial age estimation tech for alcohol purchases
Biometric age estimation technology developed by Yoti to be tested in UK supermarkets for alcohol purchases as part of government-led digital identities initiative Continue Reading
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Podcast
27 Apr 2021
Uber drivers’ resistance and the gig economy – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna are joined by Sebastian Klovig Skelton to discuss the legal campaign by Uber drivers for the right to be recognised as workers Continue Reading
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E-Zine
27 Apr 2021
Justice at last in Post Office IT scandal
In this week’s Computer Weekly, 12 years after we broke the story, victims of the Post Office IT scandal finally have their criminal convictions overturned. We take a virtual tour of a Microsoft datacentre and meet a server called ‘Mega-Godzilla Beast’. And we find out how technology is transforming Nationwide Building Society. Read the issue now. Continue Reading
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News
26 Apr 2021
Digital tech potential in health and social care not yet realised, says King’s Fund
Report by health policy think-tank says that although there is evidence that digital technology can support staff and patients, there are large gaps in the evidence base Continue Reading
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News
26 Apr 2021
How Toffs is seizing Asia’s CDN market
Toffs Technologies is eyeing second- and third-tier cities in Asia as it bolsters its infrastructure and experiments with the use of home networks as content delivery networks Continue Reading
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Feature
26 Apr 2021
How AI and automation drive better customer service
Forrester analysts explore the benefits of combining artificial intelligence with automation Continue Reading
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News
22 Apr 2021
SAP Q1 2021: Revenue nudges up 2% year-on-year, S/4 adoption up 2.5% on prior quarter
SAP has reported first quarter 2021 revenue of €6.35bn, up 2% on the same year-ago quarter. Cloud revenue has increased by 1% year-on-year, and S/4 adoption is up 2.5% on the previous quarter Continue Reading
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Feature
22 Apr 2021
Customer experience market made leap forward during pandemic
The discipline of customer experience management made significant advances during the Covid-19 crisis, according to practitioners and advocates Continue Reading
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News
22 Apr 2021
Australia and India team up on critical technology
The first three projects under a joint research grant programme will focus on developing ethical and regulatory frameworks for quantum computing, AI and 5G Continue Reading
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News
21 Apr 2021
Anti-food-waste app Karma taps up Google Cloud to power global expansion plans
Swedish startup Karma is on a mission to help consumers and businesses across the globe fight food waste, and it has enlisted the Google Cloud Platform to help it achieve its goal Continue Reading
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News
21 Apr 2021
EU lays out plans to regulate AI development
Proposal aims to encourage the development of ethical artificial intelligence systems that do not infringe the human rights of EU citizens Continue Reading
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E-Zine
20 Apr 2021
Shop and go – will Amazon’s cashless ‘just walk out’ store work?
In this week’s Computer Weekly, Amazon has opened its first ‘just walk out’ grocery store in the UK, but is it the right time to hit the high street? We examine the human and technical issues around email security. And we analyse Microsoft’s $19bn purchase of voice recognition supplier Nuance. Read the issue now. Continue Reading
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20 Apr 2021
Why Microsoft’s $19bn acquisition of Nuance makes sense
Microsoft regularly demos real-time speech-to-text transcription and has just spent $19bn on bolstering its voice capabilities Continue Reading
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News
20 Apr 2021
Singapore’s ViewQwest debuts security service
ViewQwest’s SecureNet service uses Palo Alto Networks’ next-generation firewall with deep packet inspection capabilities to guard against cyber threats Continue Reading
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News
19 Apr 2021
Google and Siemens combine forces to address AI at the industrial edge
The partnership shows how the public cloud giants are branching out into specialist application areas to different industry sectors Continue Reading
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Feature
19 Apr 2021
A bottom-up and top-down look at intelligent automation
We look at robotic process automation at a coding level and an organisational level, and see how artificial intelligence fits Continue Reading
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News
16 Apr 2021
SAP users identify data skills shortage as importance of analytics spikes
Research from the SAP UK & Ireland User Group has demonstrated a data skills dearth among users and a delay in using the SAP Hana in-memory database until full S/4 Hana ERP implementations Continue Reading
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News
15 Apr 2021
Uber ordered to reinstate six drivers fired by automated process
A default judgment handed down by Dutch court has ordered Uber to reinstate six drivers with compensation following unevidenced accusations of fraud and automated firing via algorithm Continue Reading
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News
15 Apr 2021
Google launches multimillion-dollar cloud tech push to boost Covid-19 vaccine distribution
Tech giant Google is ploughing millions of dollars into initiatives to bolster the availability of Covid-19 vaccines and make it easier for people to access information about immunisation programmes Continue Reading
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E-Zine
15 Apr 2021
CW Middle East: Qatari regulator launches platform to help combat money laundering
The Qatar Financial Markets Authority is using a digital platform to enable financial services professionals to assess their knowledge of anti-money laundering and combating the financing of terrorism. Also in this issue, read how the Covid-19 pandemic has changed the IT spending patterns among enterprises in Saudi Arabia. Continue Reading
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News
14 Apr 2021
EU set to tilt AI balance in favour of citizen rights
New draft EU regulations aim to protect people from biased decision-making Continue Reading
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News
14 Apr 2021
Why Microsoft’s $19bn acquisition of Nuance makes sense
Microsoft regularly demos real-time speech-to-text transcription and has just spent $19bn on bolstering its voice capabilities Continue Reading
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Blog Post
13 Apr 2021
Apply brain power to automation
With the economy opening up, business leaders are looking at how quickly things can start returning to normal. What does normal look like? Numerous studies have shown that over the last year, ... Continue Reading
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News
13 Apr 2021
Microsoft enters the Dragon’s den with Nuance acquisition
The $19bn acquisition of Nuance firmly plants Microsoft at the forefront of voice recognition. The stage is set to combine voice with artificial intelligence Continue Reading
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E-Zine
13 Apr 2021
The evolution of RPA
In this week’s Computer Weekly, our latest buyer’s guide looks at the future of robotic process automation (RPA). Google’s legal victory against Oracle over the use of Java APIs has huge significance for software developers. And we find out how expectations of IT have grown as firms prepare for the post-Covid workplace. Read the issue now. Continue Reading
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12 Apr 2021
How robotic process automation is getting smarter as it evolves
Robotic process automation is evolving, adding artificial intelligence layers that render it more resilient and agile. What are its limitations and prospects? Continue Reading
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News
12 Apr 2021
Nvidia targets datacentre memory bottleneck
The graphics processing unit (GPU) chipmaker has introduced its first datacentre chip, named after computer pioneer, Grace Hopper Continue Reading
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Feature
12 Apr 2021
How the Covid-19 Genomics UK Consortium sequenced Sars-Cov-2
Consortium of universities and other institutions has harnessed datasets, analytics and cloud computing to sequence Sars-Cov-2, the virus that causes Covid-19, in a blisteringly short time Continue Reading
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Feature
12 Apr 2021
How robotic process automation is getting smarter as it evolves
Robotic process automation is evolving, adding artificial intelligence layers that render it more resilient and agile. What are its limitations and prospects? Continue Reading
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News
08 Apr 2021
CDO summer school plots step change for data leaders
The summer school for chief data officers, run by Caroline Carruthers and Peter Jackson, promises data leaders a curriculum to match the elevated salience of the CDO role Continue Reading
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News
07 Apr 2021
Unpatched SAP applications are target-rich ground for hackers
Report from SAP and cyber threat research company Onapsis warns that hackers are attacking mission-critical SAP business applications that contain unpatched vulnerabilities Continue Reading
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News
01 Apr 2021
ASEAN enterprises face hurdles in digital transformation
Southeast Asian firms know what it takes to transform digitally, but they are not as adaptable as they would like to be, a survey has found Continue Reading
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News
31 Mar 2021
DCMS publishes report on opening data access to stoke economic growth
Research from Frontier Economics with economist Diane Coyle describes how the government could prime data sharing to stimulate economic growth Continue Reading
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News
30 Mar 2021
Privacy campaigners hail legal victory over Hancock and Palantir
Civil liberties organisation OpenDemocracy says it has scored a legal victory over health secretary Matt Hancock regarding the involvement of Palantir in the NHS Covid-19 data store Continue Reading
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News
30 Mar 2021
Executive interview: Tearing down data silos
Alteryx’s senior vice-president for Asia-Pacific addresses some misconceptions about data analytics and what the company is doing to stake a bigger claim on the market Continue Reading
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News
29 Mar 2021
How Gulf SMEs are building digital resilience amid the pandemic
SMEs in the Gulf region have accelerated their digital transformations during the Covid-19 pandemic Continue Reading
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News
29 Mar 2021
TSB Smart Agent integrated into mobile banking app
TSB has integrated a smart agent, developed to relieve pressure on its contact centres during the Covid-19 pandemic, into its mobile app Continue Reading
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News
29 Mar 2021
CW Innovation Awards: How DBS is transforming credit processes
DBS Bank’s credit architecture programme has digitised and reimagined credit processes through a unified platform that has improved the productivity and efficiency of its credit teams Continue Reading
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News
29 Mar 2021
CW Innovation Awards: Bharat Petroleum refines operations with a digital nerve centre
Bharat Petroleum has developed a digital nerve centre powered by the internet of things and artificial intelligence technologies to monitor the journey of its products Continue Reading
