Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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Podcast
05 Dec 2024
Justifying ECC upgrade: A Computer Weekly Downtime Upload podcast
We speak to the chair of the UK and Ireland SAP User Group about SAP ECC and the need to upgrade at your own pace Continue Reading
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Opinion
05 Dec 2024
Are you on the naughty or nice list for responsible AI adoption?
On the Fourth Day of AI, we discuss the value of adopting AI responsibly, and outlines how businesses can build responsible adoption into their plans Continue Reading
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News
26 Jun 2020
CBI: Government must take steps to drive SME business innovation
The coronavirus pandemic has shown how much can be achieved in a short period with a strong partnership between government and industry – and this needs to continue Continue Reading
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News
25 Jun 2020
CBI: UK needs an immigration and training rethink
For the UK to recover from the Covid-19 pandemic, vast swathes of the population will need retraining – and overseas IT specialists will also be needed Continue Reading
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News
25 Jun 2020
Kia Motors partners with Google Cloud to bring motorists AI-based paperless car manuals
South Korean car manufacturer partners Google Cloud managed service provider Megazone to bring artificial intelligence-based app to market Continue Reading
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Blog Post
24 Jun 2020
Jumping the hurdles to post-pandemic AI automation
In the post-pandemic, post-Brexit world, businesses of all sorts face a range of new challenges – and many will be wondering if AI-based automation could help them win through. From adding more ... Continue Reading
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News
24 Jun 2020
Google opens Jakarta cloud region amid Indonesia’s booming digital economy
Alphabet and Google CEO Sundar Pichai lends weight to online launch event, underscoring cloud supplier’s resolve to carve out a bigger slice of the country’s fast-growing public cloud market Continue Reading
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News
23 Jun 2020
Huawei to invest S$5m in Singapore to boost tech ecosystem
Huawei is pumping in S$5m this year to develop joint partner offerings in Singapore with a focus on artificial intelligence Continue Reading
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News
22 Jun 2020
Immigrants’ rights campaigners take Home Office to court over visa algorithm
Campaigners claim built-in algorithmic bias makes processing of visa applications ‘discriminatory’ Continue Reading
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News
19 Jun 2020
Technology firms come under scrutiny for ties to law enforcement
Three major technology companies have committed to not selling facial-recognition tech to law enforcement, but remain silent on how other technologies can be used to fuel racial injustice and discriminatory policing Continue Reading
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News
19 Jun 2020
AI bias and privacy issues require more than clever tech
The new AI Barometer report from the Centre for Data Ethics and Innovation has assessed the threats and opportunities of artificial intelligence in the UK Continue Reading
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News
17 Jun 2020
HPE aims to hit right note for 5G with edge orchestrator
Tech firm says new release gives power back to telcos to offer value-added edge computing services such as AI-powered video analytics, industrial automation and VR retail services Continue Reading
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News
17 Jun 2020
Oracle full-year results: 1% revenue decline as Covid-19 bites
Oracle sees 1% decline in full year-on-year 2019-20 revenue, and a 6% drop in its fourth quarter, but takes comfort from OCI Zoom win in pandemic crisis Continue Reading
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News
16 Jun 2020
Sapphire 2020: Christian Klein steps back from products to push ‘intelligent enterprise’ resilience
Christian Klein used his first Sapphire keynote as CEO of SAP to underline the supplier’s support for supply chain resiliency and automation against Covid-19 pandemic and climate change backcloths Continue Reading
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Blog Post
16 Jun 2020
Ask the expert: considerations in AI deployments
In this week's Ask the Expert segment, Romain Bottier, senior solutions architect for high performance computing and artificial intelligence (AI) at Dell Technologies South Asia, advises ... Continue Reading
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News
15 Jun 2020
UK quantum technology projects get a £70m boost
Government is funding 38 projects, one-third of which are focused on quantum computing Continue Reading
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News
12 Jun 2020
UN secretary general calls for global digital cooperation
Antonio Guterres launches roadmap for digital cooperation and calls for world leaders to come together to “connect, respect and protect people in the digital age” Continue Reading
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News
12 Jun 2020
Coronavirus outbreak will speed up enterprise automation
Forrester calls for enterprises to automate with empathy as they deploy an increasing range of intelligent technologies to reduce their dependence on human labour Continue Reading
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News
11 Jun 2020
Amazon bans police use of its facial-recognition technology for a year
Tech giant claims it has been an advocate for stronger government regulation on the ethical use of facial recognition Continue Reading
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Blog Post
11 Jun 2020
Artificial ignorance
Microsoft’s move to replace MSN.com’s human editors with artificial intelligence has resulted in the software misidentifying one woman of colour for another – before regurgitating other outlets’ ... Continue Reading
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E-Zine
11 Jun 2020
CW Europe: 5G rush in Russia
Russian mobile operators are pooling their resources to help them overcome the technical challenges of creating 5G networks. Also read why Swedbank is rebuilding its anti-money laundering systems, and how a public-private partnership in the Netherlands is combating business email compromise fraud. Continue Reading
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News
11 Jun 2020
How Tableau is riding on its Salesforce synergy
Tableau has bolstered its presence in Asia-Pacific following its acquisition by Salesforce and is combining its analytics capabilities with Einstein Analytics to deliver AI-powered insights Continue Reading
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News
10 Jun 2020
Dowden: AI and data science conversion path open and diverse
DCMS says 2,500 places on university artificial intelligence and data science conversion courses – 1,000 targeted to produce more diversity in tech – are now open for application Continue Reading
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News
10 Jun 2020
CogX 2020: Rethinking technological innovation
Innovation processes and relationships must be fundamentally restructured to bring in more stakeholders, and spread the benefits of technological change as far as possible Continue Reading
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News
10 Jun 2020
How Australian firms can defend against supply chain attacks
Supply chain security risks can wreak havoc if measures are not taken to deter cyber attackers from exploiting a supplier’s security gaps to target another firm Continue Reading
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News
09 Jun 2020
Covid-19 global co-ordination is off the mark, Tony Blair tells CogX
Former UK prime minister, now head of a global institute that advises governments, tells CogX attendees that global co-ordination to combat Covid-19 is far from where it needs to be Continue Reading
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News
09 Jun 2020
AS Roma to develop video tracking with Acronis AI expertise
Italian football club will get variable-price ticketing using artificial intelligence expertise to develop systems. It has also deployed Acronis cloud backup Continue Reading
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News
09 Jun 2020
Bankers say artificial intelligence will separate winners and losers
The application of artificial intelligence at banks will be the difference between the ones that succeed and the ones that fail in the coming years Continue Reading
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News
09 Jun 2020
Australia’s AGL to move most systems to Azure cloud
Energy supplier is moving more than 200 applications and most systems to Azure in a three-year deal with Microsoft Continue Reading
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News
05 Jun 2020
NHS Covid-19 datastore contracts published under pressure from privacy groups
The government has published the contracts with Palantir, Faculty, Microsoft and Google for the controversial NHS datastore ahead of court proceedings initiated by civil liberties organisation OpenDemocracy Continue Reading
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News
05 Jun 2020
Businesses develop apps quickly to manage disruption of Covid-19
Healthcare companies, insurers, government agencies and big tech companies have used technology from Pegasystems to develop apps to manage the disruption caused by coronavirus Continue Reading
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News
05 Jun 2020
CaixiaBank gets ready to modernise IT using IBM Cloud Pak
Spanish bank extends IBM relationship with the roll-out of Cloud Pak to modernise IT, which it says will allow it to innovate in quantum computing and blockchain Continue Reading
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News
04 Jun 2020
Why GovTech is building its own robotics stack
Singapore’s Government Technology Agency has developed a robotics technology stack that will power robots using capabilities from commercial suppliers and the open source community Continue Reading
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Blog Post
03 Jun 2020
The robot league
Restaurants in the Netherlands have been easing themselves back into business with the help of robotic waiting staff, going some way to repair the profession’s reputation after China’s automated ... Continue Reading
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News
03 Jun 2020
Aston Martin swaps out legacy antivirus for AI-driven service
Luxury car manufacturer says the advent of artificial intelligence-powered services will revolutionise its security posture Continue Reading
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News
02 Jun 2020
How to succeed at site reliability engineering
Adoption of site reliability engineering is growing in Asia-Pacific, but organisations need to have the right organisational structure and culture to succeed Continue Reading
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News
29 May 2020
Salesforce Q1 2020: 30% growth, Benioff sees ‘new normal’ by 2021
Salesforce announces 30% year-on-year revenue growth for the first quarter, and displays Covid-19 crisis alleviation activities Continue Reading
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News
29 May 2020
UK fintech investment reaches record high
Huge increases in UK fintech investment over the past three years has seen the sector explode, but most of the activity is still concentrated in London Continue Reading
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Opinion
28 May 2020
Build 2020: Avoiding AI problems
It is early days for responsible artificial intelligence, but Microsoft aims to help companies avoid problems and improve the performance and quality of AI applications Continue Reading
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News
28 May 2020
How AI can improve food safety
Fujitsu has developed a computer vision model that recognises hand washing gestures to ease the enforcement of stricter food handling rules in Japan Continue Reading
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News
27 May 2020
BCS calls for computer coding in scientific research to be more professional
BCS position paper finds the software coding practices of non-computer-science scientists to be insufficiently professional Continue Reading
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Blog Post
27 May 2020
Don't let Covid-19 sicken your AI apps too
AI and machine learning might not be the first thing you think of when you start listing the impacts of lockdown, but the Covid-19 crisis is having effects far beyond the obvious ones. It came up ... Continue Reading
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Opinion
22 May 2020
It’s good to chat, but who to? The role of chatbots in digital transformation
AI-powered chatbots and smart agents are being used to improve customer experience, but they can have an important role to play in internal digital transformation projects too Continue Reading
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E-Zine
22 May 2020
CW Nordics: Startups face tough decisions as coronavirus hits
Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Also read why Swedbank is rebuilding its anti-money laundering systems, and how Nordic fintechs are developing apps to prevent more adults getting into financial difficulty. Continue Reading
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News
22 May 2020
Why businesses will need to make change the new normal
The lockdown is forcing organisations to change how they operate, and a new study has found that businesses are keen to use automation where possible Continue Reading
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News
21 May 2020
Facial-recognition suppliers race to identify hidden faces
The number of companies claiming to have developed facial-recognition tools that can identify masked faces has skyrocketed since the start of the Covid-19 coronavirus pandemic Continue Reading
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News
21 May 2020
How machine learning can bridge the communication gap
Amazon Web Services has developed a machine learning model to translate sign languages into text in a showcase of assistive technology Continue Reading
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News
20 May 2020
SAS seizes World Bee Day to promote analytics
Data analytics supplier SAS took the opportunity of World Bee Day to say it is decoding bee communication through machine learning, and generally promoting bee health Continue Reading
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News
20 May 2020
Microsoft Build 2020: Nadella praises developers for their work during pandemic
IT has played a key role in supporting people and businesses during the coronavirus lockdown Continue Reading
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News
20 May 2020
Build 2020: How Microsoft aims to build trust in artificial intelligence
Microsoft has outlined its toolset for making AI models explainable with the InterpretML and AboutML tools Continue Reading
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News
20 May 2020
Coronavirus: How CIOs can prepare for business recovery
Economic recovery will require business to work differently. CIOs may be asked to automate more and support high levels of remote working Continue Reading
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News
19 May 2020
Microsoft Build 2020: Focus on protecting data for AI development
Microsoft Build is always a vital event for developers across the IT industry. This year, Microsoft has expanded its AI emphasis Continue Reading
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News
19 May 2020
NHS trusts sign up to automation app store
Healthcare trusts extend relationships with automation supplier through access to a cloud-based marketplace of pre-baked automation Continue Reading
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E-Zine
19 May 2020
Ocado makes the friendly workplace robot a reality
In this week’s Computer Weekly, we find out how Ocado is making robot-human collaboration a reality with its Armar-6 smart robot. Unified communications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we examine the data privacy challenges. Read the issue now. Continue Reading
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News
15 May 2020
Rolls-Royce uses digital twins in Power Systems Customer 4.0 strategy
The Power Systems unit has begun using technology from Iotics to collect data points for engines in the field and build digital simulation models Continue Reading
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News
15 May 2020
Royal Berkshire NHS Trust uses AI to speed up stroke treatment
Trust has deployed an artificial intelligence app to help read and interpret scans so that clinicians can treat stroke patients better and more quickly Continue Reading
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News
14 May 2020
CenturyLink digitally revamps sales framework
The difficulty of navigating information silos during the sales process and high customer churn prompted CenturyLink to adopt new digital tools that get the right information to the right sellers Continue Reading
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News
14 May 2020
Coronavirus: Asos launches See My Fit to replace model photoshoots
Online fashion brand’s augmented reality technology enables customers to see how an outfit might look on them Continue Reading
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Blog Post
14 May 2020
How hard is a robot?
Earlier this month Ocado Technology and a consortium of academic institutes announced Armar-6, the culmination of the five years EU-funded SecondHands project. The premise behind the project was to ... Continue Reading
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Blog Post
14 May 2020
Having it all: Customer contact trends for the 2020s
This is a guest post by Nicola Millard, principal innovation partner, BT The future isn’t at all what we expected. Ten years ago, we might easily have imagined the contact centre of 2020 as an ... Continue Reading
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News
13 May 2020
COO interview: Suresh Viswanathan, TSB
TSB’s chief operating officer is overseeing the bank’s operations as it strives to build the right kind of IT reputation Continue Reading
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Blog Post
13 May 2020
Spot the difference
Remember before the pandemic, when news of robotics firms and their increasingly capable creations filled us with dread? Well, to paraphrase Tim from The Office, we never thought we’d say this, but ... Continue Reading
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News
13 May 2020
Google-powered algorithm set to modernise insurance brokering
Algorithm, developed in conjunction with UCL, drives a Lloyd’s of London syndicate electronically Continue Reading
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News
12 May 2020
Coronavirus: Nationwide’s human expertise used to quickly build smart agent amid pandemic
Nationwide Building Society is the latest financial services company to quickly automate customer services related to Covid-19 Continue Reading
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News
12 May 2020
Companies lose out as digital transformation costs skyrocket
Many projects fail to deliver because of other pressures on IT and the complexities of multicloud technology Continue Reading
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News
12 May 2020
Police failing to consult public on new technologies
A freedom of information campaign has revealed that UK police are largely failing to consult the public on their use of new technologies, with the potential to undermine the principle of policing by consent Continue Reading
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News
12 May 2020
Cobots: From Robbie to Armar-6
In science fiction, robots work alongside people. Ocado Technology recently unveiled Armar-6, a robot that takes this concept a step closer to reality Continue Reading
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News
07 May 2020
Privacy International to Palantir: We are watching you
Privacy International expresses a qualified welcome for Palantir’s responses to questions about its data integration role in the NHS Covid-19 data store, but continues to raise concerns Continue Reading
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Opinion
07 May 2020
Post-pandemic, automation will kill jobs – here’s why you should be happy about it
A likely reaction to the coronavirus pandemic is greater automation, which will replace human labour. But this will be a good thing – after all, the tractor doesn’t mean we have nothing else to do outside the farm Continue Reading
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News
06 May 2020
Pure Storage FlashBlade OS v3.0 brings protected snapshots
Pure also adds remote replication and aims at storage use cases for high-performance computing and artificial intelligence workloads in its all-flash NAS and object nodes Continue Reading
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Blog Post
06 May 2020
Dawn of the spawn of Musk
Jeff Bezos may get brickbats over Amazon's treatment of its warehouse workers and Bill Gates may find himself at the centre of a coronavirus conspiracy theory, but for surefire billionaire Bond ... Continue Reading
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News
06 May 2020
Armar-6 shows how helper robots can work in Ocado warehouses
Collaborative robot is the result of the five-year SecondHands project with academia to develop a robot that can support human workers Continue Reading
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News
05 May 2020
Singapore to test 5G in Industry 4.0 trial
Trial, spearheaded by IMDA, IBM, Samsung and M1, will test the use of 5G, along with AI and IoT technologies, in manufacturing Continue Reading
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News
05 May 2020
Coronavirus: TSB develops smart agent to help staff during pandemic
TSB took just five days to design and implement a smart digital agent to answer customer questions during the Covid-19 pandemic Continue Reading
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Podcast
05 May 2020
Podcast: The Computer Weekly Downtime Upload – Episode 56
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna are joined by Sebastian Klovig Skelton to discuss the 20th anniversary of the Love Bug virus, Shoshana Zuboff on surveillance capitalism, the rise of virtual events in the wake of Covid-19 and Amazon’s difficulties with striking warehouse workers, concerning the virus Continue Reading
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E-Zine
05 May 2020
The role of AI in the war against pandemics
In this week’s Computer Weekly, we look at how AI and data science are supporting the global push to deal with the coronavirus pandemic. We reveal, and talk to, the man behind the world’s first computer virus pandemic, the Love Bug. And we examine how the IT services market will change as a result of the current crisis. Read the issue now. Continue Reading
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News
04 May 2020
UK transport research body calls for safer in-vehicle technologies
Voice-controlled systems are the future of autonomous, according to TRL, whose recommendations follow a report into Apple CarPlay and Android Auto demanding improved standards in voice-activated infotainment systems Continue Reading
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News
04 May 2020
SAP S/4 Hana projects seem set to repeat security missteps
Management consultancy Turnkey’s managing director, Richard Hunt, cautions SAP customers not to repeat errors of the past by making security an expensive afterthought Continue Reading
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News
04 May 2020
Coronavirus: Using computer simulation to minimise cross-infection
The architects behind China’s largest makeshift hospital turned to computer simulation to model the airflow regulated by ventilation systems in a bid to minimise cross-infection Continue Reading
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News
29 Apr 2020
Privacy International puts Palantir in the dock for NHS data analysis work
Civil liberties campaigner questions role of US data analytics specialist in health service’s data work in battle against Covid-19 Continue Reading
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Feature
29 Apr 2020
Designing software to include older people in the digital world
The Covid-19 coronavirus crisis has accentuated the importance of including older people in the digital world. How can software firms design products to include generations that came to maturity before the internet? Continue Reading
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Podcast
28 Apr 2020
Podcast: The Computer Weekly Downtime Upload – Episode 55
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna talk about real-time video call transcription, as offered by OtterAI, the loan charge double whammy afflicting some contractors, Green Flag’s digital transformation, online food delivery developments under lockdown, and using AI to save coral reefs Continue Reading
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News
27 Apr 2020
Funding released to support winners of coronavirus technology challenge
To help support the most vulnerable during the pandemic, NHSX and its partners are testing a range of digital solutions submitted as part of fast-track technology competition Continue Reading
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Blog Post
26 Apr 2020
A nite to remember
You sometimes hear people say we might all be part of an elaborate simulation, a highly sophisticated video game created somewhere else in the universe for a bit of entertainment. If that’s the ... Continue Reading
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News
24 Apr 2020
Intel clean rooms work through lockdown
Intel has reported an increase in PC and datacentre processor sales, reflecting the shift to online and home schooling and working Continue Reading
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News
23 Apr 2020
Keeping coral reefs healthy with AI
Underwater video cameras equipped with artificial intelligence smarts have been deployed in the waters off Pangatalan island in the Philippines to track the barometers of coral reef health Continue Reading
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Feature
22 Apr 2020
Customer experience software can help companies weather the Covid-19 storm
Advanced customer experience software can help companies weather the current Covid-19 storm, as well as build resilience. Marks & Spencer is one firm exploring the technology Continue Reading
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News
22 Apr 2020
How DBS is reaping the dividends of digital transformation
At DBS Bank, the Covid-19 coronavirus outbreak has demonstrated the value of technology and the investments it made over the past decade to modernise its technology stack Continue Reading
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News
21 Apr 2020
Coronavirus: Leeds Building Society uses robots to cope with mortgage holiday demand
Building society initiates more automation software to cope with growing demand for mortgage deferrals Continue Reading
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E-Zine
21 Apr 2020
Taking robot technology to a New World
In this week’s Computer Weekly, we talk to the technology team behind a project to recreate the voyage of the Mayflower using a fully autonomous ship. We look at how India’s coronavirus lockdown is affecting UK companies that use offshore outsourcing. And we examine the challenges of making edge computing work. Read the issue now. Continue Reading
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20 Apr 2020
Interview: Building a robot to navigate the high seas
In 1620, the Mayflower set sail to the New World. We speak to the tech lead of an autonomous ship that has been built to make the same voyage. Continue Reading
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News
20 Apr 2020
CaixaBank uses hybrid of conventional and quantum computers to classify risk
Spain's CaixaBank is using quantum computers as part of a project to assess risk using machine learning algorithms Continue Reading
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News
16 Apr 2020
Microsoft aims to build Planetary Computer system for sustainability
Microsoft’s Planetary Computer platform will combine global datasets to help organisations manage biodiversity and reduce climate change Continue Reading
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News
16 Apr 2020
Rolls-Royce alliance focuses on Coronavirus economic recovery
The Rolls-Royce industry alliance aims to bring together data teams across industries and academia to help governments and businesses get back to work Continue Reading
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News
16 Apr 2020
Coronavirus: Indian IT sector takes hit
India’s IT market will see slower growth this year though opportunities abound in artificial intelligence and cyber security Continue Reading
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News
14 Apr 2020
Inside Alibaba’s NLP labs
Alibaba is among a growing crop of technology companies that are rising to the challenge of solving the toughest problems in natural language processing Continue Reading
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News
08 Apr 2020
German diabetes institute uses graph database to connect coronavirus research
DZD, the German Federal Diabetes Research Centre, is using a Neo4j graph database to link up Covid-19 scientific research and scientists Continue Reading
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News
08 Apr 2020
The growing stature of open source in APAC
From being users of open source software to contributing their own codes to the community, enterprises in Asia-Pacific are becoming active participants in the open source ecosystem Continue Reading
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News
07 Apr 2020
UCL collaborates with IBM to use virtual reality to tackle loneliness
Through an industry collaboration with IBM, university is enabling students to tackle real-world problems using virtual reality, artificial intelligence and internet of things technologies Continue Reading
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News
03 Apr 2020
Business data science teams need to be multi-disciplined, says Trainline
Sam Taylor, head of data science at Trainline, says four years of team building points to a need to be multi-disciplinary in pursuit of delivering value for customers Continue Reading
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News
03 Apr 2020
Coronavirus: Welsh National Health Service preps Watson-powered chatbot
NHS Wales is working on a Watson-powered virtual assistant to provide information on Covid-19, with several health services worldwide also looking to Watson to provide coronavirus advice for the public and clinicians Continue Reading
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News
03 Apr 2020
Singapore researchers get priority access to HPC resources
Singapore’s National Supercomputing Centre is fast-tracking access to its high-performance computing resources for researchers working on Covid-19-related projects Continue Reading