Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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Feature
30 May 2025
How not to go off the rails with agentic AI
When enterprises multiply AI, to avoid errors or even chaos, strict rules and guardrails need to be put in place from the start Continue Reading
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News
29 May 2025
Wildix rolls out embedded agentic AI for UCaaS
UCaaS provider offers real-time, codeless automation with shared memory, native privacy controls and ‘proven’ return on investment, live across more than 1,000 environments Continue Reading
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News
12 Dec 2022
Top IT predictions in APAC in 2023
Robotics, cross-cloud data mobility and cyber insurance are some of the key trends that will shape Asia-Pacific’s technology landscape in 2023 Continue Reading
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E-Zine
08 Dec 2022
CW Europe: Finland prepares for drone technology take-off
Finland is preparing for a future where it could rely on flying drone technology. Read about its plans in this issue. Also find out how a PhD student in the Netherlands is helping to detect hidden messages on the internet by using steganography. Continue Reading
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News
07 Dec 2022
Deutsche Bank powers new banking apps with Nvidia AI acceleration
The bank is looking at how AI acceleration can process financial texts, accelerate risk analysis and support its plans for the metaverse Continue Reading
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News
06 Dec 2022
EU fails to protect human rights in surveillance tech transfers
Transfers of surveillance technology from the European Union to African governments are carried out without due regard for the human rights impacts, the European Ombudsman has found after a year-long investigation into the European Commission’s management of an aid fund Continue Reading
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Podcast
06 Dec 2022
AWS mutes trash talk at Re:Invent – Computer Weekly Downtime Upload podcast
The team chats through the AWS Re:Invent conference, as well as an initiative for getting young women into cyber security, and how SAP Build travelled from Vegas to SAP users in Birmingham Continue Reading
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E-Zine
06 Dec 2022
Is Twitter still safe, and should you stop using the platform?
In this week’s Computer Weekly, with a litany of security and compliance issues caused by Elon Musk’s takeover of Twitter, we ask if it’s still safe for enterprises. Our latest buyer’s guide examines the technologies and best practices behind data visualisation. And we look at the emerging devices for accessing the metaverse. Read the issue now. Continue Reading
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News
04 Dec 2022
How Bosch is driving Industry 4.0 in India
Bosch India is leveraging advanced analytics and artificial intelligence to detect manufacturing defects and plans to tap quantum computing for material simulation Continue Reading
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News
30 Nov 2022
Parity AI talks about auditing recruitment algorithms for bias
Algorithmic auditing firm Parity speaks to Computer Weekly about the process of auditing artificial intelligence for bias, following its partnership with AI-powered recruitment platform Beamery Continue Reading
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News
29 Nov 2022
‘Legal but harmful’ clause dropped from Online Safety Bill
Online Safety Bill’s ‘legal but harmful’ provision will be dropped by the UK government in favour of public risk assessments, tools to help users control the content they consume, and new criminal offences around self-harm Continue Reading
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Opinion
28 Nov 2022
Protecting children as they spend years in virtual worlds
To protect children online, we must now focus on pre-emptive and robust regulation around immersive technologies Continue Reading
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News
28 Nov 2022
UKISUG 2022: S/4 skills deficit worsens but SAP Rise use increases
On the opening day of its 2022 conference, the UK and Ireland SAP User Group unveils member research showing concerns that an S/4 Hana skills deficit appears worse than it was 12 months ago Continue Reading
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Feature
24 Nov 2022
XR and the real world: Feedback loops and spillovers
As the metaverse develops, the realism of advanced extended reality applications could allow users to take experiences, interests and strategies with them into the real world – creating spillovers from virtual to real worlds Continue Reading
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News
23 Nov 2022
Oracle’s Steve Miranda on the value of turning inside out
In a Q&A with Computer Weekly at Oracle Open World, applications head Steve Miranda discussed the supplier’s opening out and its intensification of an industry cloud approach, signally with healthcare Continue Reading
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News
23 Nov 2022
AI accountability held back by ‘audit-washing’ practices
Algorithmic auditing will be useless in holding artificial intelligence accountable until there are common standards, approaches and goals that scrutinise systems at each stage of development and deployment, says think-tank Continue Reading
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News
23 Nov 2022
Netherlands wants watchdog to reduce bias in artificial intelligence
Dutch government will take swift action to prevent citizens getting into trouble due to the misuse of algorithms Continue Reading
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News
22 Nov 2022
Government launches AI-focused green innovation programme
The Department for Business, Energy and Industrial Strategy claims the programme will not only help the UK achieve its net-zero goals, but may also help bring down energy costs Continue Reading
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Blog Post
22 Nov 2022
Three things to avoid doing with AI in a recession, and what to do instead
This is a guest post by Shaun McGirr, EMEA RVP of AI Strategy, Dataiku Some companies see AI as a tool to help them do what they already do at lower cost or faster, while others see AI as something ... Continue Reading
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E-Zine
22 Nov 2022
Cyber criminals target World Cup Qatar 2022
In this week’s Computer Weekly, as the FIFA World Cup opens in Qatar, we examine the cyber security threats from criminals targeting the event. We report from the Gartner Symposium on the latest predictions for enterprise software development. And we talk to the CIO of Kyiv City Council about managing IT in the shadow of war. Read the issue now. Continue Reading
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Opinion
22 Nov 2022
Why robots will make work more human
Smart technology should be about making people’s lives easier, freeing them up for judgement-based tasks and giving them the data and information they need for smart decision-making Continue Reading
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21 Nov 2022
How MSD is harnessing AI
Aaron Tan asks MSD’s global lead for AI what it takes for the technology to realise its full potential in healthcare Continue Reading
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21 Nov 2022
India ramps up on AI amid talent and scalability challenges
Indian organisations are speeding up deployments of AI across multiple sectors, but legacy systems, siloed data and a shortage of AI-specific talent stand in the way of greater adoption Continue Reading
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News
21 Nov 2022
AI adopted without due consideration for workers, MPs told
MPs have been warned that the rapid roll-out of artificial intelligence in workplaces has changed UK enterprises’ management practices so much that current employment law is no longer fit for purpose Continue Reading
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Feature
18 Nov 2022
How to get structure from unstructured data
We look at how to gain structure from unstructured data, via AI/ML analytics to create new records, selecting object data via SQL and storing unstructured files in NoSQL formats Continue Reading
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News
16 Nov 2022
Netherlands coalition aims to demystify artificial intelligence
Dutch citizens need to learn about the impact of artificial intelligence on society and their lives, says the Netherlands AI Coalition Continue Reading
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News
15 Nov 2022
SAP Build launched at TechEd to appeal to business user developers
SAP is launching a low-code platform, SAP Build, aimed squarely at line of business users, at its TechEd conference in Las Vegas. Build is part of the supplier’s Business Technology Platform Continue Reading
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News
14 Nov 2022
CaixaBank robot answers the most customer questions
AI-based virtual assistant at Spanish bank is now used by over four million customers Continue Reading
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Feature
14 Nov 2022
Siemens aims to pioneer industrial metaverse usage
German engineering giant is exploring industrial metaverse use cases, and the Biosphere Foundation in Devon is proving out Siemens technology Continue Reading
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News
13 Nov 2022
Metaverse could add up to $1.4tn a year to Asia’s GDP
The metaverse may still be in its infancy, but sustained investments in the technology over the next decade could have a significant impact on Asia’s economy Continue Reading
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News
10 Nov 2022
Scrutinising AI requires holistic, end-to-end system audits
Understanding the full impacts of artificial intelligence requires organisations to conduct end-to-end social and technical audits of their systems, but the process comes with a number of challenges Continue Reading
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Blog Post
10 Nov 2022
Get Luckey
The creator of a VR company bought by Facebook in 2014 has come up with the idea of a headset that can enhance the experience of dying in a game by also killing you in real life. “Only the threat ... Continue Reading
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Podcast
10 Nov 2022
Inflation-busting IT: A Computer Weekly Downtime Upload podcast
In this podcast, Gartner’s Stewart Buchanan discusses how to fund digital technology initiatives Continue Reading
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News
10 Nov 2022
ODI fuel poverty survey shows young adults most hard up
A fuel poverty data report and index from the Open Data Institute shows that young adults and people in multi-occupied accommodation are most at risk Continue Reading
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Feature
08 Nov 2022
How Imec hopes to industrialise artificial intelligence
Pure research explores the fundamental questions of artificial intelligence, but applied research takes those ideas to industry, making it all worthwhile Continue Reading
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E-Zine
08 Nov 2022
How the US-China chip war will affect IT leaders
In this week’s Computer Weekly, as the US ramps up semiconductor sanctions on China, we examine the ramifications across the tech sector. Cyber criminals are turning to new forms of encryption – we talk to the Dutch researchers trying to catch them. And we look at what cloud providers need to do to improve customer experience. Read the issue now. Continue Reading
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News
07 Nov 2022
Gartner Symposium: Welcome to the age of force multipliers
Tech has always been asked to do more with less. Gartner says that if applied correctly, smart IT decisions offer multiple benefits simultaneously Continue Reading
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Opinion
07 Nov 2022
How government can capitalise on a revolution in data sharing
Alison Pritchard, deputy national statistician at the Office for National Statistics, says the new government Integrated Data Service enables tackling questions that we don’t yet know we need to answer Continue Reading
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News
07 Nov 2022
Public sector IT projects need ethical data practices from start
Data ethics needs to be integrated into public sector IT projects from the very start, and considered throughout every stage of the process, to be effective Continue Reading
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Feature
07 Nov 2022
Candidate experience evolves to engender more emotional engagement
Despite the cost-of-living crisis, employment is high and companies need to create a compelling candidate experience when competition is strong and ‘ghosting’ is common Continue Reading
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Opinion
07 Nov 2022
Data-driven decision making will fail – and here is why
Marc Warner, CEO at Faculty, contends that corporate organisations need to go through a cycle similar to the development of scientific thought – from divination, via data deluge to theoretical understanding Continue Reading
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Feature
04 Nov 2022
Computer simulation at work for the future of nuclear fusion
Nuclear fusion works, just not yet well enough. Learn how software simulations running on modern supercomputers and data science are lighting up possible paths forward Continue Reading
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News
04 Nov 2022
Data Summit majors on ethics in data use, demonstrates diversity
The Data Lab’s Data Summit majored on the ethical use of data, and featured Scottish government minister Tom Arthur, science broadcaster Hannah Fry, and Nasa chief science data officer Kevin Murphy Continue Reading
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News
04 Nov 2022
Data Lab bolsters business execs data course in time with Data Summit
Course focuses on the leadership skills needed to design, resource and implement a data strategy that will enable organisational change Continue Reading
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News
03 Nov 2022
Russia risks shortage of PCs and software
Russian consumers and businesses could face a shortage of IT equipment including PCs and software Continue Reading
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News
03 Nov 2022
All NHS staff should have basic AI training, says report
A report by the NHS AI Lab and Health Education England calls for all health and care staff to receive training in artificial intelligence as the technology will be increasingly adopted in healthcare practice Continue Reading
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Feature
03 Nov 2022
Retail’s robotics reboot
Walmart and Amazon are among the retailers acquiring warehouse robotics firms, during a period of significant innovation in this space Continue Reading
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News
02 Nov 2022
Shadow digital secretary outlines Labour’s tech priorities
Labour’s digital and technology plans focus on reining in the power of the tech giants, boosting connectivity across the UK, and improving online safety Continue Reading
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Blog Post
01 Nov 2022
How Data Mining Can Optimise Mining Mining...
It’s all too easy to get so engrained in the world of IT that sometimes you need a reminder that the globe is a large and diverse place; one that isn’t purely digital. Such a reminder came most ... Continue Reading
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News
01 Nov 2022
Scotland’s Data Lab CEO Brian Hills on its ambition to change lives
Brian Hills, chief executive of The Data Lab in Scotland, on why he thinks the organisation’s mission is less about data and more about changing lives by giving people career opportunities Continue Reading
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E-Zine
01 Nov 2022
How the pandemic accelerated tech adoption in hospitality
In this week’s Computer Weekly, we look at how the hospitality sector is turning to technology to rebuild after it was devastated by the pandemic. Google’s cloud business is growing but remains well behind the market leaders – what does its future look like? And we look at the benefits of AIOps for storage. Read the issue now. Continue Reading
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Feature
31 Oct 2022
AI experts question tech industry’s ethical commitments
The massive proliferation of ethical frameworks for artificial intelligence has done little to change how the technology is developed and deployed, with experts questioning the tech industry’s commitment to making it a positive social force Continue Reading
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News
28 Oct 2022
Singapore’s met service to get new supercomputer
The Meteorological Service Singapore is getting a new Cray supercomputer to improve weather forecasting and tropical climate research Continue Reading
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News
26 Oct 2022
ICO warns against using biometrics for ‘emotional analysis’
ICO warning highlights risk of ‘systemic bias’ and discrimination associated with organisations using biometric data and technologies for emotion analysis Continue Reading
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News
26 Oct 2022
Google commits to cloud and AI
Alphabet, the parent company of Google, has been negatively impacted by the currency market, but its CEO remains focused on artificial intelligence Continue Reading
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News
26 Oct 2022
SAP Q3 2022: revenue up 15%, Ukraine war impact €250m
SAP has announced third-quarter 2022 revenue of more than €7.8bn, up 15% year on year, with cloud revenue at 42% Continue Reading
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News
25 Oct 2022
One in five tech workers subject to workplace surveillance
Digital surveillance is now a common feature of the UK’s post-pandemic economy, says Prospect Union, adding to growing calls for workers to be given a greater say over how technologies are deployed in the workplace Continue Reading
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E-Zine
25 Oct 2022
The Most Influential Women in UK Technology 2022
In this week’s Computer Weekly, we reveal our annual list of the 50 Most Influential Women in UK Technology. We talk to the No.1 on the list, Flavilla Fongang, about how to improve diversity and inclusion in the sector. And we introduce our seven rising stars – the future female leaders of UK IT. Read the issue now. Continue Reading
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Feature
24 Oct 2022
Improving finance and accounting software with AI
Artificial intelligence algorithms and datasets have potential value across many areas in finance and accounting, but usage isn’t yet widespread Continue Reading
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News
21 Oct 2022
HSBC chooses Oracle Exadata Cloud@Customer service to underpin digital
Bank selects Oracle’s Cloud@Customer service to upgrade and migrate some of its database systems as part of its digital transformation Continue Reading
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Feature
21 Oct 2022
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Efficiency to empathy: Customer experience in cost-of living crisis
Find out how businesses can shore up their CX strategy to support consumers struggling with the cost-of-living crisis Continue Reading
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Feature
21 Oct 2022
High data quality key to reducing supply chain disruption
What could be the role of data quality enhancement in reducing the supply chain disruption that has beset the UK economy because of Brexit, Covid, and war in Europe? Continue Reading
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News
20 Oct 2022
Parliamentary committee launches inquiry into AI governance
MPs will examine the impacts of artificial intelligence throughout the UK economy and how governance of the technology can be improved ahead of the government publishing its formal regulatory proposals Continue Reading
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News
20 Oct 2022
IBM takes the bits out of deep learning
Computing giant is developing an ASIC optimised for training deep neural networks, which can be plugged into a PC Continue Reading
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News
19 Oct 2022
Oracle CloudWorld 2022: Ellison vaunts centrality of healthcare to mission
Oracle CTO Larry Ellison put the company’s healthcare initiatives front and centre of its vision during his keynote at Oracle CloudWorld 2022 in Las Vegas Continue Reading
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News
18 Oct 2022
Why some businesses are failing at AI
Deloitte’s ongoing research into artificial intelligence adoption has found that more than 20% of organisations are underachieving in their AI ambitions Continue Reading
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E-Zine
18 Oct 2022
How Russia hacked a former MI6 spy chief
In this week’s Computer Weekly, Russian hackers leaked emails and documents from British government, military, and intelligence officials – we examine the implications. New EU laws will govern online safety and the use of AI, but what do they mean for organisations? And we look at the growth in checkout-free shopping. Read the issue now. Continue Reading
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E-Zine
13 Oct 2022
CW Middle East: Qatar strengthens cyber defences ahead of FIFA World Cup
Being the first Arab country to host the World Cup is pressure enough on Qatar, but there is also a massive cyber security challenge associated with any event of this magnitude. Read about its preparations. Also in this issue, find out about the unique challenges of hiring IT professionals in Saudi Arabia. Continue Reading
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News
13 Oct 2022
Turing launches government-backed AI standards information hub
The Alan Turing Institute has launched the AI Standards Hub jointly with the British Standards Institution and the National Physical Laboratory, backed by the Department for Digital, Culture, Media and Sport Continue Reading
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News
09 Oct 2022
ODI food poverty study shows black families and North East suffering most
A food poverty data report from the Open Data Institute shows black families and the North East of England are suffering the most Continue Reading
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News
06 Oct 2022
EU rolling out measures for online safety and AI liability
The European Council has approved the passage of the Digital Services Act to protect people’s rights online, while the European Commission has announced proposals to help those negatively affected by artificial intelligence to claim compensation Continue Reading
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Feature
05 Oct 2022
Clickwork and labour exploitation in the digital economy
Often ignored or assumed to be work conducted by machines rather than people, Computer Weekly explores the hidden human impact of the ‘clickwork’ that underpins the global digital economy Continue Reading
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News
05 Oct 2022
Forrester: US set to dominate AI enterprise software market
Artificial intelligence is the fastest growth area in software. This is driving adoption, which will make AI mainstream technology in business software Continue Reading
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Opinion
05 Oct 2022
Artificial intelligence in the workplace
When AI systems are used, there is an obligation to consider how they might affect fairness, accountability and transparency in the workplace Continue Reading
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Feature
04 Oct 2022
How to design a data architecture for business success
To gain business value from data, enterprises need to get their data architecture right – and the right business leadership and culture is critical to that Continue Reading
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04 Oct 2022
The challenges of verifying artificial intelligence for use in healthcare
Artificial intelligence promises to revolutionise healthcare, but even in areas such as medical imaging, where it is easy to spot AI errors, more research is needed. Continue Reading
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News
03 Oct 2022
BT Group sees network gains through AI Accelerator
Telco announces new platform to orchestrate, accelerate and monitor artificial intelligence model deployments developed by its data community and to drive efficiencies Continue Reading
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News
03 Oct 2022
Digital transformation is brewing at Heineken
In a presentation at the Digital Transformation Week conference in Amsterdam, Heineken’s data management director revealed some of the ways the company is using information technology to transform Continue Reading
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News
30 Sep 2022
Surveillance tech firms complicit in MENA human rights abuses
Research finds companies are profiting from surveillance technologies that facilitate human rights abuses against migrants, asylum seekers and refugees in the Middle East and North Africa, with little to no oversight Continue Reading
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News
30 Sep 2022
Interview: Rachel Hilliam, chair, Alliance for Data Science Professionals
Rachel Hilliam talks about the origins, mission and future plans for the Alliance for Data Science Professionals Continue Reading
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Podcast
28 Sep 2022
Datacentres and energy, top women in tech – Computer Weekly Downtime Upload podcast
We discuss the run-in to the announcement of the Most Influential Women in UK Technology 2022 list, the datacentre market and the energy crisis, and the Alliance for Data Science Professionals Continue Reading
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News
27 Sep 2022
Specsavers clinicians used company data to spot Covid referral collapse
At Big Data London, Specsavers’ global data officer related how clinicians used company data to spot Covid referral collapse Continue Reading
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News
27 Sep 2022
Broadcasters treat data science as niche and sporadic in use
Data science specialists at UK broadcasters conveyed a similar picture of niche use cases at Big Data London 2022 Continue Reading
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E-Zine
27 Sep 2022
Making digital a key ingredient at Mondelez
In this week’s Computer Weekly, we talk to snack giant Mondelez, the owner of Cadbury, about how AI and data are transforming its business. SAP is increasing support costs for the first time in years – we assess the impact on customers. And a Ukrainian tech CEO tells us how his company kept going despite the Russian invasion. Read the issue now. Continue Reading
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News
26 Sep 2022
More than 30 startups to join Plexal’s Cyber Runway accelerator
Now in its second year, the Cyber Runway accelerator has been designed to support firms at various stages of growth, as well as help the cyber security sector to improve on its diversity, inclusion and regional representation Continue Reading
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News
23 Sep 2022
The challenges of verifying AI for healthcare
Artificial intelligence promises to revolutionise healthcare, but even in areas such as medical imaging, where it is easy to spot AI errors, more research is needed Continue Reading
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News
22 Sep 2022
CCS £2bn big data and analytics framework goes live
The Crown Commercial Service has launched a big data and analytics framework worth up to £2bn over the course of the agreement Continue Reading
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News
21 Sep 2022
Dreamforce 2022: Benioff and Taylor uncork real-time Genie to toast ‘new day’
Salesforce co-CEOs Marc Benioff and Bret Taylor vaunt their Genie customer data platform as real-time harbinger of eventual post-pandemic new normal at Dreamforce 2022 Continue Reading
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E-Zine
20 Sep 2022
A gold medal performance for networking
In this week’s Computer Weekly, we find out how the IT team behind the 2022 Commonwealth Games in Birmingham delivered a winning performance. We also look at how the centuries-old London insurance market is going digital, thanks to Lloyd’s of London. And we find out how low-cost high street stores succumbed to the inevitable and are going online. Read the issue now. Continue Reading
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News
20 Sep 2022
India ramps up on AI amid talent and scalability challenges
Indian organisations are speeding up deployments of AI across multiple sectors, but legacy systems, siloed data and a shortage of AI-specific talent will stand in the way of greater adoption Continue Reading
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News
19 Sep 2022
How Mondelez is driving change with tech
From empowering citizen developers to deploying drones to monitor the health of cocoa trees, Mondelez has been firing on all cylinders to disrupt the old ways of doing things Continue Reading
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Feature
19 Sep 2022
Putting artificial intelligence and machine learning workloads in the cloud
We look at the pros and cons of putting artificial intelligence and machine learning applications in the cloud Continue Reading
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Feature
13 Sep 2022
AI Sweden connects the dots to keep the country competitive
How and why a centre dedicated to accelerating the adoption of artificial intelligence technology has been created in Sweden Continue Reading
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News
12 Sep 2022
Mistakenly transferred $504m to be returned to Citigroup
Judge rules that creditors should return $504m that was accidentally transferred to them by Citigroup Continue Reading
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News
12 Sep 2022
SAP users ramp up ESG efforts
The UK & Ireland SAP User Group is developing a special interest group to help their members hit their ESG goals more effectively Continue Reading
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Feature
12 Sep 2022
RPA’s day has come – the intelligent evolution of a productivity bot
By trying to emulate humans for tasks such as data entry, robotic process automation has found a niche home in many an enterprise back office Continue Reading
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News
09 Sep 2022
Singtel and Intel team up on 5G
Singtel and Intel have started an incubation programme to spearhead the development of enterprise 5G applications in areas including content delivery and video analytics Continue Reading
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News
09 Sep 2022
Panasas’s double NAS offer aims at multiple analytics workloads
ActiveStor Flash and ActiveStor Ultra XL target I/O profiles from rapid AI/ML to processing-heavy modelling but remain firmly on-prem, with object and cloud declared ‘interesting’ Continue Reading
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News
08 Sep 2022
CGI gets ESA order to develop predictive routing tool for satellite constellations
Tool will support increased need to equip satellite networks with software-defined networking to deliver simplified management, better end-to-end network automation support and streamlined delivery of network services Continue Reading
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News
07 Sep 2022
Tech Nation Libra programme selects 35 scaleups for second cohort
The Libra 2.0 programme is designed to help underrepresented founders in the UK who are growing and seeking specific support for scaling up their business Continue Reading
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E-Zine
06 Sep 2022
Out with the old at Asda
In this week’s Computer Weekly, we talk to Asda’s CIO, Carl Dawson, about the supermarket’s cloud-oriented renovation of its technology stack. We narrate the security woes at Twitter. And we examine best practices for data backup. Read the issue now. Continue Reading
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Opinion
05 Sep 2022
Data-driven government needs practical steps
We should build data platforms for government with the same techniques used in creating anything digital, argues Jim Stamp, head of data at Made Tech Continue Reading