Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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E-Zine
13 Oct 2023
CW EMEA: Prepare for AI explosion
In this month’s CW EMEA, we look at generative artificial intelligence, which Accenture claims is the next big thing in enterprise IT. The IT services giant says GenAI will transform 40% of all working hours – and it is putting its money where its mouth is with plans to invest $3bn in AI and create 40,000 AI-focused roles. Part of the huge investment has already been assigned to the creation of an AI and generative AI lab in Brussels focused on the public sector in Europe. We also look at a Deutsche Telekom-led consortium’s demo of multi-supplier non-real-time RAN optimisation, how last month’s Ryder Cup tested out technology to improve how fans digitally consume the event, and find out how Zurich Insurance has cut the time it takes to complete development of ServiceNow applications. Read the issue now. Continue Reading
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E-Zine
07 Sep 2023
CW EMEA: The value of valuing people
In this month’s CW EMEA ezine, we look at HR software and strategies that can help combat staff attrition, find out how Finland’s and Sweden’s plans to join NATO have initiated activity in the Nordic cyber security sector already, consider the data privacy challenges associated with generative AI, and find out why it is important for companies to implement new cryptography standards now in preparation for quantum-safe communication. Read the issue now. Continue Reading
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News
25 Mar 2020
Coronavirus: Chatbot to help Estonians cope during pandemic
Estonian government is using a chatbot developed by local startups to answer the many questions its citizens have about Covid-19 Continue Reading
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Feature
25 Mar 2020
Governing by data: Limits and opportunities
Governing by the use of data analytics may be fashionable, but what are its limits as well as its opportunities? Lessons from Estonia, Essex, and healthcare Continue Reading
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News
25 Mar 2020
Coronavirus takes toll on IT spending in Asia
The economic fallout from the Covid-19 outbreak is expected to slash the growth rate of the region’s IT industry to just 1.2% this year Continue Reading
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News
25 Mar 2020
Australia inks digital economy pact with Singapore
Australia’s digital economy agreement with Singapore will pave the way for data transfers and other digital trade opportunities Continue Reading
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Podcast
24 Mar 2020
Podcast: The Computer Weekly Downtime Upload – Episode 52
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna talk about the Covid-19 coronavirus and what it means for retail, how data can be analysed to combat it, and its implications for datacentre modernisation programmes Continue Reading
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News
24 Mar 2020
Coronavirus: Mobilising data science
Policy-makers are calling on the global data science community to develop data models that can can help them better understand the Covid-19 transmission rate Continue Reading
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News
23 Mar 2020
Coronavirus: Spain to use artificial intelligence to automate testing
Authorities in Spain have invested in robots to automate the testing of citizens for the Covid-19 coronavirus Continue Reading
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Feature
20 Mar 2020
Computational storage: What is it and what are its key use cases?
Computational storage brings the CPU to the storage and so boosts system performance by tackling processing tasks, such as near the edge or in AI/machine learning workloads Continue Reading
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News
18 Mar 2020
Prudential turns to AI to secure computer networks against cyber attacks
Prudential, the UK’s largest listed insurer, is turning to artificial intelligence to protect its computer networks in the US, Asia and Africa from malware hackers and internal threats Continue Reading
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Podcast
18 Mar 2020
Podcast: The Computer Weekly Downtime Upload – Episode 51
In this week’s episode of the Computer Weekly Downtime Upload podcast, Clare McDonald, Caroline Donnelly and Brian McKenna discuss the Budget, the role of graph database technology in anti-money laundering compliance, and the Everywoman Tech Awards Continue Reading
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News
18 Mar 2020
Employment and investment in UK tech sector booms
UK digital tech sector continues rapid growth in 2019, attracting record investment for another year Continue Reading
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News
18 Mar 2020
Swedish municipalities test AI to drive efficiencies and cost savings
Research in Sweden measures the benefits of using artificial intelligence in local government operations Continue Reading
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News
17 Mar 2020
Microsoft and Google join forces on Covid-19 dataset
Data scientists and researchers are being encouraged to use data mining, artificial intelligence and machine learning to gain insights into the coronavirus pandemic Continue Reading
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E-Zine
17 Mar 2020
How NHS Digital is helping support the coronavirus crisis
In this week’s Computer Weekly, we talk to NHS Digital about how technology is supporting the health service’s response to the coronavirus crisis. We examine the challenges of running a successful security operations centre. And we look at the emerging datacentre architecture based on composable infrastructure. Read the issue now. Continue Reading
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Feature
16 Mar 2020
Shirts and suits retailers using tech to stay smart
Enhanced personalisation, increased visualisation and much more customisation with a digital twist comprise the to-do lists of several UK formalwear retailers Continue Reading
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Feature
16 Mar 2020
Malaysia’s digital transformation efforts progress
Malaysian enterprises are taking steps to modernise their infrastructure, but many are still grappling with the lack of niche IT skills in key emerging technologies such as the internet of things Continue Reading
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E-Zine
12 Mar 2020
CW Europe: Experts examine Dutch government’s IT problems
Technology experts discuss the challenges and potential solutions to the Netherlands government’s IT problems. Also read how Russia’s VTB and Rostelecom are creating a platform to utilise big data technology, and how Spain’s CaixaBank is using AI to help its staff training. Continue Reading
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Blog Post
12 Mar 2020
AI and machine learning is not the future, it's the present
This is a guest post by Raju Vegesna, chief evangelist at Zoho For many, artificial intelligence (AI) is a distant and incomprehensible concept associated only with science fiction movies or ... Continue Reading
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News
12 Mar 2020
APAC remains hotbed for digital transformation
Nearly half of organisations in the Asia-Pacific region see digital transformation as their top priority, followed by cloud infrastructure deployment and artificial intelligence, survey finds Continue Reading
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News
10 Mar 2020
Lloyds Banking Group signs five-year Google Cloud deal
The retail bank has a multi-cloud strategy as part of its multi-billion digital transformation initiative Continue Reading
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News
10 Mar 2020
Inside Oracle’s cloud strategy
Oracle may be late to the cloud infrastructure and platform game, but it believes it has what it takes to carve out a bigger slice of the Asia-Pacific’s cloud market Continue Reading
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News
06 Mar 2020
IT Priorities 2020: AI, cloud to dominate IT spending in India
Indian organisations are expected to spend more on artificial intelligence and cloud this year in a bid gain an edge over rivals through key technology investments Continue Reading
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News
05 Mar 2020
Biometrics ethics group takes evidence on public-private use of facial recognition
Collaboration between police forces and private entities on facial recognition technology comes under scrutiny by the Home Office’s Biometrics and Forensics Ethics Group Continue Reading
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News
04 Mar 2020
IT Priorities 2020: UK business applications investment in AI gathers steam
Artificial intelligence intensifies as an investment area for UK IT buyers, while cloud delivery is coming to ERP as well as other applications Continue Reading
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Podcast
04 Mar 2020
Podcast: The Computer Weekly Downtime Upload – episode 49
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss IR35 through the prism of Eamonn Holmes, the tech community’s reaction to the points-based immigration system, and robotic process automation as beneficial to humans Continue Reading
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News
04 Mar 2020
Interview: Building a robot to navigate the high seas
In 1620, the Mayflower set sail to the New World. We speak to the tech lead of an autonomous ship that has been built to make the same voyage Continue Reading
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Opinion
03 Mar 2020
Don’t forget to consider GDPR when using artificial intelligence in the workplace
While references to artificial intelligence in the workplace may conjure up images of future-gazing movies, the use of AI and people analytics by employers is already present at all stages of the employment lifecycle Continue Reading
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Opinion
03 Mar 2020
EC publishes approach to human and ethical implications of AI, but what will UK do?
The European Commission has published a guide to the EU’s approach to the human and ethical effects that artificial intelligence might bring Continue Reading
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News
02 Mar 2020
How Asia’s tech firms are helping to stem the Covid-19 outbreak
Data analytics and robots are being deployed in China and other Asian countries that have been hardest hit by the ongoing coronavirus outbreak Continue Reading
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E-Zine
27 Feb 2020
CW Nordics: Swedes lose faith in social media as data security fears increase
Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result. Also read about new mobility-as-a-service projects gaining traction across Denmark, Finland, Norway and Sweden, and why the Finnish government has committed resources to a cyber security project aimed at local authorities. Continue Reading
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News
27 Feb 2020
Finland launches free AI skills course for EU citizens as presidency parting gift
Finland is making a course in basic artificial intelligence available to citizens of all European Union countries Continue Reading
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News
26 Feb 2020
How tech suppliers are easing barriers to hybrid cloud adoption
The tech industry has risen to the challenge of helping enterprises ease their transition to hybrid cloud, but issues remain Continue Reading
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Opinion
25 Feb 2020
Is the EU better equipped than the US to supervise the use of facial recognition?
Clearview AI can be an indispensable tool to reinforce national security, but there are many risks associated with the use of facial recognition technology that the EU might be better equipped to deal with than the US Continue Reading
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News
25 Feb 2020
Putting AI to use in business needs strong data governance
A study from PwC shows that executives are keen to operationalise artificial intelligence, but few are ensuring that their data and data models are up to scratch Continue Reading
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Podcast
25 Feb 2020
Podcast: The Computer Weekly Downtime Upload – Episode 48
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss tech billionaires pledging to solve climate change, M&S smart lighting and open data in the EU Continue Reading
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News
25 Feb 2020
Mastercard creates 1,500 tech jobs in Ireland
New roles at tech hub in Dublin will include professionals with expertise in artificial intelligence, cyber security, blockchain and user experience Continue Reading
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News
24 Feb 2020
Estonia to give citizens Alexa-like access to public services
The Estonian government is working on a project that will ultimately allow citizens to ask Siri, Alexa or almost any other virtual digital assistant to interact with government departments on their behalf Continue Reading
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News
21 Feb 2020
F-Secure’s AI reads mean tweets to fight abuse and trolls
Researchers working on F-Secure’s Project Blackfin have developed a model for clustering tweets to help pinpoint abuse and harassment Continue Reading
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Feature
20 Feb 2020
How HR robotics can be good for people
The automation of human resources processes, some of which uses robotic process automation, can benefit humans, as a clutch of Nordic and UK organisations show Continue Reading
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News
20 Feb 2020
Skymind has big plans for AI in ASEAN
Skymind Global Ventures’ $800m fund to tap artificial intelligence potential and talent includes focus on ASEAN’s AI ecosystem Continue Reading
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News
19 Feb 2020
Refinitiv uses Google Cloud to revolutionise delivery of huge datasets
Financial data giant is expanding delivery of its services in the cloud, removing the need for customers to use hard disks and trucks to transport large datasets onsite Continue Reading
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News
19 Feb 2020
EU puts up AI and data strategies with an ethical twist
European Commission launches strategies for artificial intelligence and data economics, making the fight against climate change their raison d’être Continue Reading
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Podcast
18 Feb 2020
Podcast: The Computer Weekly Downtime Upload – Episode 47
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss IR35 protests, the Oracle vs SAP cloud applications dog fight, and a Goldman Sachs cloud service for its banking sector Continue Reading
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E-Zine
18 Feb 2020
Trust no one – the benefits of zero-trust security
In this week’s Computer Weekly, we take an in-depth look at zero-trust security and examine how it changes traditional IT risk models. After SAP extended the support deadline for its ECC ERP system, we find out the options for users. And we analyse explainable AI and the ethical importance of understanding algorithms. Read the issue now. Continue Reading
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News
18 Feb 2020
China’s tech sector to shrink by 10% in Q1 amid virus outbreak
Hardware makers will be hit more badly than software houses, but the decline in China’s ICT market will be limited to the first quarter Continue Reading
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17 Feb 2020
Grilling the answers: How businesses need to show how AI decides
As artificial intelligence becomes more widespread, so the need to render it explainable increases. How can companies navigate the technical and ethical challenges? Continue Reading
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News
17 Feb 2020
Oracle execs bullish against SAP on cloud applications ground
Senior Oracle executives express confidence in putative cloud-based competitive advantage against SAP and other rivals before and during London Open World conference Continue Reading
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Feature
17 Feb 2020
From Pixar to GovTech: The inside story of Singapore’s AI whizz
After nearly a decade at Pixar, GovTech’s Chong Jiayi is leading a team of experts to solve hard problems in robotics and artificial intelligence Continue Reading
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Feature
13 Feb 2020
How IT can back up ESG efforts to do environmental and social good
Organisations’ environmental, social and governance programmes depend on IT leaders for technological backup Continue Reading
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E-Zine
13 Feb 2020
CW Benelux: Ericsson helps driverless buses hit European streets
Ericsson has revealed its plans for new technologies including 5G, the internet of things and self-driving buses. Also read about the Dutch government lacking the knowledge and skills for its own IT strategy, and the Dutch government’s need to push for an electronic ID system for its citizens. Continue Reading
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Podcast
11 Feb 2020
Podcast: The Computer Weekly Downtime Upload – episode 46
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna are joined by special guest Hannah Foulds, head of marketing and membership at the Open Data Institute, who flags stories about humans tricking AI. The group then discusses the Women in Software Powerlist, the loan charge and online targeting Continue Reading
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News
10 Feb 2020
Two-thirds of workers at risk of robot-driven redundancy are unaware of the threat to jobs
People who do jobs that are most likely to be automated through technology are unaware and unprepared of the impending threat to their livelihoods, with Nesta calling on the government to do more to up-skill those at risk Continue Reading
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News
10 Feb 2020
AI in public service must be accountable
Committee on Standards in Public Life recommends that government departments make ethics a top priority when tendering artificial intelligence systems Continue Reading
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Feature
10 Feb 2020
The big retail tech themes from Retail’s Big Show
The National Retail Federation’s Big Show signals the kick-off of the retail events calendar. We look over the themes promised for retail tech over the next year Continue Reading
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Blog Post
07 Feb 2020
How Huawei’s AI smarts is helping to unravel the cosmos
This is a guest post by Zhang Dixuan, Atlas datacentre domain general manager at Huawei’s intelligent computing business department The quest for knowledge has driven us to discover the highest ... Continue Reading
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News
05 Feb 2020
Darktrace signs to McLaren for 2020 F1 season
McLaren Racing has enlisted Darktrace to become its official artificial intelligence cyber security partner Continue Reading
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News
04 Feb 2020
Australia’s NAB taps AI to create brand voice
Using Amazon’s artificial intelligence smarts, National Australia Bank has developed a unique brand voice that will greet customers who dial up its contact centre Continue Reading
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News
04 Feb 2020
Social media targeting algorithms need regulation, says CDEI
The Centre for Data Ethics and Innovation is recommending regulation of social media algorithms as part of a drive to make user targeting safe and ethical Continue Reading
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Podcast
04 Feb 2020
Podcast: The Computer Weekly Downtime Upload – Episode 45
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna are joined by investigations editor Bill Goodwin to delve deeper into the Travelex and related affairs, and to discuss public sector cloud trends, AI and the NHS, and the Hangar 51 startups accelerator programme Continue Reading
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News
03 Feb 2020
Australia’s Avalon Airport to provide self-service kiosks
Avalon Airport, located between Melbourne and Geelong in Victoria, is implementing self-service kiosks to improve passenger experience and operations Continue Reading
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Blog Post
03 Feb 2020
It's Not Just About Brexit, Superbowl And Footie Transfer Deadlines...
So, the past few days has seen some serious deadlines and finals come and go. And, no, we're not going to talk about the rugby (yet). In the world of IT, the "Brexit" of our industry, AKA "Digital ... Continue Reading
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News
03 Feb 2020
India’s 2020 budget to boost local tech sector
A flurry of investments in quantum computing, datacentres and broadband connectivity is expected to shore up India’s technology industry from this year Continue Reading
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News
31 Jan 2020
Davos: The clock is ticking on climate change but cyber crime and emerging technologies add to risks
Climate change, natural disasters, extreme weather and loss of biodiversity are the greatest risks we face. With cyber conflicts, state-sponsored hacking and internet fragmentation, doing nothing is not an option, says the World Economic Forum Continue Reading
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News
29 Jan 2020
Inside DXC Technology’s APAC playbook
DXC Technology’s CTO for Asia-Pacific talks up efforts to support the region’s enterprises that are in varying stages of digital transformation Continue Reading
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News
29 Jan 2020
AI is transforming the Nordic workplace – and it won’t stop there
Nordic startups are applying artificial intelligence to address workplace challenges, with HR and operations managers across the world watching Continue Reading
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News
29 Jan 2020
Government puts £140m NHS AI award in play to speed up advanced tech usage
Matt Hancock, secretary of state for health and social care, has launched a £140m competition for AI healthcare technology providers Continue Reading
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News
28 Jan 2020
Fintechs fear deepfake fraud
New research reveals the majority of CISOs working in the financial services sector are increasingly concerned about the potential use of deepfakes Continue Reading
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News
28 Jan 2020
Met Police could deploy facial recognition against protesters
Live facial recognition will be rolled out operationally by the Met Police, but police monitoring group Netpol believes it will hamper people’s ability to exercise their rights to protest Continue Reading
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News
27 Jan 2020
LV= rolls out smart speaker skill
General insurance firm says customers will receive answers to commonly asked questions by invoking the skill on Alexa or Google Home Assistant Continue Reading
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News
27 Jan 2020
Met Police to launch facial recognition operationally
Despite the continuing controversy around its use, the Metropolitan Police will be deploying live facial recognition across the capital Continue Reading
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News
24 Jan 2020
UK firms lack skills to make AI work, employees claim
Research finds employees are concerned about being blamed for tech blunders, with those fears increasing resistance towards artificial intelligence technology Continue Reading
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News
23 Jan 2020
How AWS is helping boost rugby fans’ engagement in the Guinness Six Nations championship
With the Six Nations rugby championship about to kick off, we find out how Amazon Web Services is helping to enhance the viewing experience for fans in 170 countries Continue Reading
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News
23 Jan 2020
Gartner: Over two-thirds of management tasks will be automated
Watch out pen-pushers – by 2024, many management tasks will be automated using artificial intelligence Continue Reading
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News
23 Jan 2020
Seven projects funded to explore CAV security
The winners of the Cyber Securities Feasibility Studies contest, exploring cyber security for self-driving cars, have been revealed Continue Reading
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News
23 Jan 2020
Air New Zealand taps AI in airside operations
Air New Zealand has teamed up with Auckland Airport to test the use of computer vision to turn around its fleet faster Continue Reading
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News
22 Jan 2020
UK and EU AI communities will only be globally significant if they work as one
The European Union and the UK will be left behind in artificial intelligence research and development if they take separate paths after Brexit Continue Reading
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News
21 Jan 2020
Singapore updates model AI governance framework
Second edition of Singapore’s artificial intelligence governance framework includes new guidance, use cases and a self-assessment guide Continue Reading
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News
20 Jan 2020
Spanish bank applies AI to staff training
CaixaBank uses artificial intelligence to help its staff find and access the most relevant training resources Continue Reading
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Blog Post
17 Jan 2020
Business AI needs to focus on psychology, not technology
There's no doubt now that AI works, and it can work very well indeed – as a technology, at least. And as one of our recent research projects reported, AI-based machine learning (ML) is increasingly ... Continue Reading
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News
16 Jan 2020
CIO interview: Merck Healthcare’s Alessandro da Luca on supply chain automation era
The CIO of Merck Healthcare, Alessandro da Luca, talks about how his organisation has automated its supply chain using machine learning software from Aera Continue Reading
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E-Zine
15 Jan 2020
CW APAC: Trend Watch – digital disruption
Adoption of new technologies is growing rapidly and transforming the business landscape. In this handbook, focused on digital disruption in the Asia-Pacific region, Computer Weekly looks at how business and IT leaders can implement a coherent and cohesive approach to digital transformation. Continue Reading
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News
15 Jan 2020
Lorca announces new cohort of 20 security scaleups
20 scaleups will focus their attention on automation, zero trust and supply chain security Continue Reading
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15 Jan 2020
How Aussie Broadband is improving service levels with automation
Australian telco Aussie Broadband has improved customer service though automation, even with a lean team and a growing subscriber base. Continue Reading
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15 Jan 2020
How APAC firms can unleash the power of creative disruption
Regional business leaders at the recent Leap Summit in Malaysia talked up the blueprint for creative disruption, which includes scaling up an idea and overcoming the distribution challenge, among other areas. Continue Reading
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News
15 Jan 2020
Bristol University uses Oracle Cloud Infrastructure to speed up smoking cessation drug discovery
Scientists from the University of Bristol used Oracle Cloud Infrastructure to speed up research into how nicotine causes addiction by binding to specific receptors in the brain Continue Reading
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News
15 Jan 2020
Case study: How Trainline keeps customers satisfied
The Trainline is encouraging customers to discover cheaper rail fares for the same journey with its AI-enabled SplitSave option Continue Reading
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News
15 Jan 2020
Cerence, LG drive into AI-powered connected car platform
Artificial intelligence will enhance in-car experiences through voice commands to allow drivers and passengers to have far more control over car functions Continue Reading
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News
15 Jan 2020
Royal Bank of Canada gives Mencap a ‘leg-up’ in automating processes
UK charity gets help from Canadian bank in a collaboration aimed at creating a robotic workforce Continue Reading
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Podcast
14 Jan 2020
Podcast: The Computer Weekly Downtime Upload – Episode 42
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna greet the new decade with reflections on the Travelex ransomware attack and Dominic Cummings’ call for data science to rejuvenate Whitehall. And they take stock of the retail sector’s grim 2019, while remembering to mention the big story of the moment: Harry and Meghan Continue Reading
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14 Jan 2020
McLaren COO Jonathan Neale on finding racing margins in IoT sensor data
Jonathan Neale, chief operating officer at the McLaren racing team, speaks about finding marginal advantages through sensor data analytics. Continue Reading
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Opinion
14 Jan 2020
Putting edge computing centre stage in the UK’s fourth industrial revolution
The fourth industrial revolution will see every sector become a data-driven digital sector, with computing at the edge – which has power implications Continue Reading
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News
13 Jan 2020
APAC retailers warm to AI amid roadblocks
Retailers in the Asia-Pacific region believe artificial intelligence is key to their success, but lack the skills and infrastructure needed to harness the technology Continue Reading
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Blog Post
10 Jan 2020
The rise of 5G, entertainment in cars and increased focus on privacy
This is a guest post by Srinivasan CR, chief digital officer, Tata Communications No matter how much technology keeps evolving, making predictions about the future is always a risky business. But ... Continue Reading
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Feature
09 Jan 2020
Grilling the answers: How businesses need to show how AI decides
As artificial intelligence becomes more widespread, so the need to render it explainable increases. How can companies navigate the technical and ethical challenges? Continue Reading
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E-Zine
09 Jan 2020
CW Middle East: Digital leads the way for Abu Dhabi oil giant
The state-owned Abu Dhabi National Oil Company (Adnoc) is transforming its business through digital projects that range from deciding where to drill for oil and gas, to helping the company decide where to sell its final products. Also find out in this issue why the UAE is setting up a university dedicated to artificial intelligence, and read an interview with Mohamed Sater, head of IT at Bahrain sovereign wealth fund Mumtalakat. Continue Reading
- 08 Jan 2020
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News
08 Jan 2020
CES 2020: Chipmakers bet on new designs to boost PC market
The roulette wheels are certainly spinning in Las Vegas, with chipmakers vying for attention to show off their latest hardware innovations Continue Reading
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News
08 Jan 2020
AI skills and explainable data models are top concerns for 2020
New research from IBM finds that 2020 is the year when executives want to deploy real-world artificial intelligence applications Continue Reading
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News
07 Jan 2020
2019: a whirlwind year for AI in APAC
Asia-Pacific is proving to be a magnet for entrepreneurial activity from AI firms, though the escalating US-China trade tensions have put one firm in a tough situation Continue Reading
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News
03 Jan 2020
Cummings issues recruitment call for data scientists to reshape Whitehall
Government’s most senior adviser appeals to data scientists to step forward to refashion how the UK state works Continue Reading