Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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Feature
30 May 2025
How not to go off the rails with agentic AI
When enterprises multiply AI, to avoid errors or even chaos, strict rules and guardrails need to be put in place from the start Continue Reading
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News
29 May 2025
Wildix rolls out embedded agentic AI for UCaaS
UCaaS provider offers real-time, codeless automation with shared memory, native privacy controls and ‘proven’ return on investment, live across more than 1,000 environments Continue Reading
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Feature
08 Nov 2024
What are the security risks of bring your own AI?
The rise of generative AI has led to a plethora of publicly accessible artificial intelligence tools, but what are the risks when external AI tools are used with corporate data? Continue Reading
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News
07 Nov 2024
AI a force multiplier for the bad guys, say cyber pros
CIISec’s annual report on the security profession finds evidence of growing concern that artificial intelligence will ultimately prove more useful to threat actors than defenders Continue Reading
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News
07 Nov 2024
Interview: Petra Molnar, author of ‘The walls have eyes’
Refugee lawyer and author Petra Molnar speaks to Computer Weekly about the extreme violence people on the move face at borders across the world, and how increasingly hostile anti-immigrant politics is being enabled and reinforced by a ‘lucrative panopticon’ of surveillance technologies Continue Reading
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News
06 Nov 2024
Snowflake brings AI to data for Australian businesses
At the Sydney leg of the Snowflake World Tour, the company showcased how its platform simplifies data management, reduces costs and drives AI adoption for Australian businesses Continue Reading
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News
06 Nov 2024
UK government launches AI assurance platform for enterprises
The platform is designed to drive demand for the UK’s artificial intelligence assurance sector and help build greater trust in the technology by helping businesses identify and mitigate a range of AI-related risks Continue Reading
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News
06 Nov 2024
Lords shoplifting inquiry calls for facial recognition laws
A Lords committee has expressed concern about the use of facial recognition technology by retailers to combat shoplifting, and is calling on the government to introduce new laws to ensure there are minimum standards for their deployments Continue Reading
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News
06 Nov 2024
How enterprises can ride the AI coding wave
GovTech leader urges developers to prioritise value, security and compliance when implementing AI coding tools in enterprise environments Continue Reading
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News
05 Nov 2024
Gartner Symposium: IT leaders urged to do reps like Arnie
Terminator film star shares lessons from his life experiences to help IT leaders succeed Continue Reading
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News
05 Nov 2024
Gartner Symposium: Why ServiceNow wants to be seen as the AI platform for business transformation
We report on how a deal between ServiceNow and Rimini Street may offer IT leaders an alternative route to enterprise AI Continue Reading
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News
05 Nov 2024
HCLTech to open AI lab in Singapore
The new facility in Singapore will be the latest in HCLTech’s network of global AI labs set up to help businesses deploy artificial intelligence applications and build local talent Continue Reading
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05 Nov 2024
Dell CTO: Enterprise AI poised to take off in 2025
After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese Continue Reading
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E-Zine
05 Nov 2024
Data bill aims to boost police and NHS productivity
In this week’s Computer Weekly, the government’s new data bill promises to improve productivity and efficiency for the NHS and police, but will it ensure privacy as well? We talk to Dell’s global CTO about how the IT giant sees the AI boom playing out. And we examine which industries stand to benefit most from the collaboration opportunities of virtual reality. Read the issue now. Continue Reading
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News
04 Nov 2024
Gartner: Avoid AI project money pit
Artificial intelligence project costs can quickly escalate, so IT leaders need to focus on the business objectives and invest appropriately Continue Reading
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News
04 Nov 2024
How AI is impacting global connectivity
Jürgen Hatheier, international CTO of Ciena, discusses the role of connectivity in the age of artificial intelligence and how the company is helping service providers navigate this transformative period Continue Reading
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Feature
04 Nov 2024
Virtual collaboration within and across industries – promises and challenges
New technologies enable intuitive and realistic visual and auditory landscapes that put users within applications. We look at which industries will likely illustrate the impact of virtual collaboration in commercial environments Continue Reading
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News
31 Oct 2024
Meta no longer prolonging the life of datacentre servers
During the earnings call for the company’s latest quarterly results, CFO Susan Li said Meta would be investing in GPU servers Continue Reading
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News
31 Oct 2024
AI becomes Microsoft’s fastest-growing business
Artificial intelligence has delivered $10bn to Microsoft’s bottom line, but the business is not in cloud GPUs for third-party inference engines Continue Reading
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News
31 Oct 2024
Interview: Niall Robinson, head of product innovation, Met Office
Weather and climate data is hugely valuable to government and businesses – and the Met Office is finding ways to innovate with data to deliver improved products and services Continue Reading
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News
30 Oct 2024
Autumn Budget 2024: Chancellor emphasises importance of tech for UK growth
In her first budget, Rachel Reeves reiterated the vital role of technology in delivering economic growth and improving productivity and efficiency in public services Continue Reading
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News
30 Oct 2024
Interview: James Fleming, CIO, Francis Crick Institute
Helping to cure cancer with computers puts digital leadership on another level – and the world-leading research institute is turning to data science and artificial intelligence to achieve its groundbreaking goals Continue Reading
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News
30 Oct 2024
Interview: Rahul Todkar, head of data and AI, Tripadvisor
The travel website generates huge amounts of data – as a result, artificial intelligence offers equally huge opportunities for the business and its customers Continue Reading
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News
30 Oct 2024
Thai Airways gains altitude with AI-native networking platform
Leading Asian airline engages artificial intelligence-native networking company to modernise its network infrastructure at Thai headquarters by deploying platform to deliver measurable and secure wired and wireless services Continue Reading
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News
30 Oct 2024
Alphabet results reveal extent of AI-powered programming
The parent company of Google is using its Gemini generative artificial intelligence tool to code a quarter of new software development initiatives Continue Reading
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News
30 Oct 2024
Scality Ring XP to offer object storage at scale with rapid access
Lightweight S3 API trades storage features for microsecond access. Scality pairs it with all-NVMe flash in Ring XP, aimed at AI use cases for small object data in PB-scale datasets Continue Reading
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News
30 Oct 2024
How Formula One works with AWS to drive data insights
We speak to Formula One's lead cloud architect, Ryan Kirk, and AWS about a partnership that strives to deliver data for greater fan engagement Continue Reading
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News
30 Oct 2024
How FPT Software is expanding its footprint in APAC
Vietnamese IT giant is experiencing rapid growth in the region, driven by its diverse workforce, focus on key technologies and ability to navigate a highly competitive IT services market Continue Reading
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News
28 Oct 2024
Tokyo University of Science sets pace in neural networks on edge IoT
Researchers in educational establishment propose a novel magnetic random access memory-based architecture that uses spintronics to realise smaller, more efficient AI-capable circuits for internet of things Continue Reading
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News
28 Oct 2024
Inside Google Cloud’s secure AI framework
Google Cloud’s secure AI framework that’s integrated into its Vertex AI platform offers practical tools and guidance to manage the lifecycle, data governance and operational risks of AI Continue Reading
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News
28 Oct 2024
How Manulife is empowering sales and call centre agents with AI
Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes Continue Reading
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News
25 Oct 2024
Lords committee warns about risks of the UK losing its EU data adequacy
The UK government must work with the European Commission (EC) to secure a renewal of UK’s two data adequacy statuses, says cross-party Lords committee, in stark warning about impacts of losing the ability to seamlessly exchange citizens’ personal data Continue Reading
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News
25 Oct 2024
Cisco looks to transform customer experiences with Webex AI Agent
Collaboration and customer technology arm of Cisco automates contact centre inquiries with conversational intelligence to change how businesses interact with and support customers Continue Reading
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News
24 Oct 2024
Prudential taps AI to improve health insurance experience
Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes Continue Reading
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Podcast
24 Oct 2024
Beyond IBM Watson: A Computer Weekly Downtime Upload podcast
We speak to IBM software's product management lead about making AI work in the enterprise Continue Reading
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Feature
24 Oct 2024
Kenyan workers win High Court appeal to take Meta to trial
Despite the company arguing that Kenyan courts have no jurisdiction over an American company, the Nairobi High Court has ruled that Meta must face more than 180 content moderators and data labellers in court over allegedly poor working conditions, negative mental health impacts, and loss of pay Continue Reading
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News
24 Oct 2024
AI drives more Ethernet, everywhere
Study from test and assurance services provider reveals ‘unprecedented’ demand and innovation for what is said to be Ethernet’s biggest transformation in decades Continue Reading
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News
24 Oct 2024
Nvidia deepens investment in India’s AI ecosystem
Nvidia is expanding its presence in India through new partnerships focused on building AI infrastructure, developing Indian language models and training AI professionals Continue Reading
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News
23 Oct 2024
How AI helps junior programmers and senior managers
Many believe artificial intelligence will not replace human software developers but will instead offer a way to help coders deliver software more easily Continue Reading
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News
23 Oct 2024
ServiceNow touts Now platform as AI engine for transformation
At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value Continue Reading
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News
23 Oct 2024
Snapdragon Summit 2024: Qualcomm gains mileage with automotive offer
Qualcomm accelerates automotive offering designed to drive success with leading OEMs such as GM, BMW, Li Auto and Mercedes as cars become new computing space Continue Reading
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E-Zine
22 Oct 2024
CW EMEA: Legally bionic
In Sweden, the legal profession has begun a discussion around the use of artificial intelligence in the sector, in response to the increasing use of AI tools at law firms. Continue Reading
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News
22 Oct 2024
Dell CTO: Enterprise AI poised to take off in 2025
After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese Continue Reading
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E-Zine
22 Oct 2024
Delivering Olympic IT
In this week’s Computer Weekly, we speak to a former Olympian and CIO of the Paris 2024 Olympic and Paralympic Games about continuous improvement. We also look at new enterprise AI services from major IT providers and assess the unified communications as a service market. Read the issue now. Continue Reading
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News
21 Oct 2024
Labour signs up to five years of Microsoft AI
The UK government has signed a deal with Microsoft to reduce the cost of running public sector services using the supplier’s cloud and artificial intelligence technologies Continue Reading
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News
21 Oct 2024
Techcombank’s tech investments set to fuel record profit
The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine Continue Reading
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News
21 Oct 2024
Can AI be secure? Experts discuss emerging threats and AI safety
International cyber security experts call for global cooperation and proactive strategies to address the security challenges posed by artificial intelligence Continue Reading
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Feature
17 Oct 2024
What are tensor processing units and what is their role in AI?
We look at Google’s TPUs – tensor processing units – and ask what makes them different to CPUs, GPUs and DPUs, as well as how you can take advantage of them in AI processing Continue Reading
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News
17 Oct 2024
NCSC chief warns of gap in cyber threats and defence capabilities
The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief Continue Reading
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Opinion
17 Oct 2024
Preparing for disruptions to enterprise application ecosystems
From undersea cable sabotage to AI deepfakes and restrictive regulations, modern applications face a barrage of threats. Organisations must prioritise resilience by diversifying infrastructure, investing in cyber security, and embracing sustainable practices to ensure business continuity Continue Reading
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News
16 Oct 2024
SUSE sees growth in multi-Linux support and containers
SUSE CEO talks up the company’s double-digit growth, fuelled by demand for its multi-Linux support offering, Rancher container platform and focus on artificial intelligence Continue Reading
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News
16 Oct 2024
Google Cloud Summit: Unifying data, data residency and agent-driven AI
Google Cloud’s London summit underpinned a focus on artificial intelligence with some significant infrastructure updates Continue Reading
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News
15 Oct 2024
Tech and digital skills key to improving police productivity
The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits Continue Reading
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News
15 Oct 2024
UK government unveils AI safety research funding details
Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses Continue Reading
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News
15 Oct 2024
Hillingdon Council commits £9m to tech revamp in digital strategy
Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data Continue Reading
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E-Zine
15 Oct 2024
A future of virtual collaboration
In this week’s Computer Weekly, we examine how immersive technologies such as augmented and virtual reality are set to transform workplace collaboration. We look at how AI is helping to deliver improvements in customer experience. And we analyse the problems in the Post Office project to replace its troubled Horizon IT system. Read the issue now. Continue Reading
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Feature
14 Oct 2024
The future of collaboration in virtuality
The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading
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News
14 Oct 2024
How Zoom is charting its course towards an AI-first platform
Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals Continue Reading
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News
10 Oct 2024
Gartner: AI can be catalyst for new business models
Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology Continue Reading
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News
09 Oct 2024
OpenAI to open office in Singapore to spearhead APAC expansion
OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region Continue Reading
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News
08 Oct 2024
Foxconn and Nvidia to build Taiwan’s fastest supercomputer
The supercomputer, powered by Nvidia’s Blackwell architecture, will drive breakthroughs in cancer research, large language models and smart city initiatives Continue Reading
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News
08 Oct 2024
How AI is permeating enterprise IT
The industry is ramping up efforts to help enterprise IT deliver artificial intelligence-based business applications Continue Reading
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E-Zine
08 Oct 2024
Digital government on a budget
In this week’s Computer Weekly, we examine how Labour’s version of austerity will affect the government’s desire for digital transformation. We find out how the use of AI in the workplace is negatively affecting low-income workers. And an SAP customer explains how it plans to keep running after the end of support for ECC. Read the issue now. Continue Reading
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News
07 Oct 2024
Labour sets up new office to coordinate tech innovation regulations
The newly formed Regulatory Innovation Office has been set up to ensure existing regulations do not become barriers to emerging tech innovations Continue Reading
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Feature
07 Oct 2024
Why responsible AI is a business imperative
Tools are emerging for real-world AI systems that focus more on responsible adoption, deployment and governance, rather than academic and philosophical questions about speculative risks Continue Reading
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News
04 Oct 2024
Data and technology key to the future of the subsurface, report says
The report highlights the important role of the subsurface, but lack of accessible data and the likely need for new policy and regulation on the use of new technologies are barriers to future sustainable and efficient use Continue Reading
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News
04 Oct 2024
Meta fuels AI innovation in APAC with accelerator programme
Meta launches AI accelerator and incubator programmes to support startups and enterprises in building AI applications using its Llama model Continue Reading
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News
03 Oct 2024
Local councils need ‘better support’ to buy AI responsibly
The Ada Lovelace Institute says there is lack of adequate support on how councils can safely and responsibly procure artificial intelligence systems in the public interest Continue Reading
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News
03 Oct 2024
Nutanix courts VMware customers in APAC amid Broadcom concerns
Nutanix is driving double-digit growth across the region by capitalising on the evolving cloud landscape with its hybrid cloud and artificial intelligence offerings, as well as anxieties about the future direction of VMware under Broadcom’s ownership Continue Reading
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News
02 Oct 2024
Amazon Mechanical Turk workers suspended without explanation
A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay Continue Reading
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News
02 Oct 2024
GenAI edges closer to enterprise maturity
While many organisations are piloting generative AI applications, few have mature production roll-outs, according to a survey of Computer Weekly readers worldwide Continue Reading
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News
02 Oct 2024
India’s fintechs find fortune in underserved segments
Indian fintech companies are leveraging artificial intelligence and blockchain to address underserved customer segments, unearth hidden revenue opportunities and create innovative products Continue Reading
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News
01 Oct 2024
APAC organisations embrace generative AI
Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics Continue Reading
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News
01 Oct 2024
Businesses are getting some value from AI, but struggling to scale
Survey from KPMG reveals IT leaders struggling to keep up with the pace of technology innovation Continue Reading
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E-Zine
01 Oct 2024
AI advances in cancer care
In this week’s Computer Weekly, medtech startups are showing how AI can offer dramatic advances in cancer care – we talk to one such firm to find out more. Every CIO is used to delivering rapid response times for users, but not many target latency of eight nanoseconds – we find out how it’s done. And we examine the latest trends on datacentre cooling in the light of advances in energy efficiency. Read the issue now. Continue Reading
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News
30 Sep 2024
Google invests $1bn in Thailand’s cloud future
The five-year investment will bolster Thailand’s digital economy, create more than 10,000 jobs each year and support the country’s cloud-first policy Continue Reading
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30 Sep 2024
Medtech startup brings Oracle AI to bear on cancer treatment research
We find out how Oracle Cloud Infrastructure and its cutting-edge artificial intelligence features are bringing benefits to cancer care by helping doctors identify better treatment options. Continue Reading
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News
30 Sep 2024
Nokia Bell Labs and e& forge AI use case R&D collaboration
Renowned comms research facility teams with leading MENA telecoms operator to innovate for strategic industrial sectors, developing artificial intelligence-based use cases for strategic industrial sectors Continue Reading
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News
27 Sep 2024
Digital customer experience critical for manufacturing, construction
Study finds desire to improve operational efficiency, digital transformation, changing customer expectations and competitive pressures driving a shift towards an enhanced digital customer experience in key industrial sectors Continue Reading
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News
27 Sep 2024
How UEM Sunrise is driving transformation with Salesforce and AI
Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy Continue Reading
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News
26 Sep 2024
Auckland museum enhances digitisation efforts with storage upgrade
A major storage upgrade is enabling the Auckland War Memorial Museum to safeguard its vast collection, ensure digital sovereignty and enhance visitor experiences using AI Continue Reading
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Opinion
26 Sep 2024
How data literacy for all can accelerate the UK’s tech revolution
The ODI’s director of global policy and corporate affairs attends the Labour Conference and concludes that upskilling people in data and digital can deliver economic growth and prosperous communities Continue Reading
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News
24 Sep 2024
HPE enriches AI capabilities of Aruba Networking Central
Leading networking provider sees growth of customer base and data lake accelerate AI insights and improved network management, security, performance and visibility Continue Reading
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News
24 Sep 2024
NetApp maintains push to data management for AI
From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays Continue Reading
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News
24 Sep 2024
How VMware is supporting AI workloads
VMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region Continue Reading
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News
23 Sep 2024
Huawei: ‘6 As’ to pave the way for ‘all intelligence’ era
Comms tech giant unveils blueprint for AI-driven future improving smart enterprises, including adaptive user experiences and closed-loop autonomous operations for all business flows Continue Reading
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News
23 Sep 2024
Home Office eVisa scheme is ‘broken’, says Open Rights Group
Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status Continue Reading
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Opinion
23 Sep 2024
Gartner: Mitigating security threats in AI agents
Agents represent a step-change in the use of artificial intelligence in the enterprise - as attendees at Salesforce's annual conference saw first hand this month - but do not come without their risks Continue Reading
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Opinion
23 Sep 2024
Benioff’s Agentforce gambit might just work
At Dreamforce 2024 in San Francisco, Salesforce announced the potential for its customers to embed virtual agents on its platform, so avoiding what the supplier dubs DIY GenAI. Will it work? Continue Reading
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Opinion
23 Sep 2024
IT Sustainability Think Tank: Rethinking tech management for the AI future
The hype around AI is increasingly being matched with discussions about how the technology's adoption will affect the environment, so what can IT leaders do to ensure they keep the companies they work for on the forefront of innovation, without compromising the environment - or their firm's own corporate sustainability agenda? Continue Reading
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News
23 Sep 2024
UK, US and Canada to collaborate on AI and cyber security
International collaboration agreement will see the governments of Canada, the UK and the US work together to research, evaluate and test new defence technologies Continue Reading
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News
23 Sep 2024
Medtech startup brings Oracle AI to bear on cancer drug research
Learn how Oracle Cloud Infrastructure and its cutting-edge AI features are bringing new benefits to cancer care by helping doctors identify better treatment options Continue Reading
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News
22 Sep 2024
Zendesk debuts outcome-based pricing for AI agents
Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods Continue Reading
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News
20 Sep 2024
UN body urges ‘globally inclusive and distributed’ AI governance
A United Nations body set up to investigate the international governance of AI says the nature of how the technology currently operates requires a global approach to regulation that prioritises equity and inclusion Continue Reading
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Feature
20 Sep 2024
AI: From exploration to production – five case studies on GenAI in action
Many organisations are testing out uses for generative AI, but how are they getting on? We speak to five early adopters to find out the lessons learned so far Continue Reading
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News
19 Sep 2024
CIOs urged to pace AI adoption
At the recent Gartner IT Symposium 2024 in Gold Coast, experts call for CIOs to pace their adoption of AI, manage costs and embrace ‘augmented leadership’ Continue Reading
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News
18 Sep 2024
M1 ditches 70% of legacy systems in cloud transformation drive
Singapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services Continue Reading
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News
18 Sep 2024
Dreamforce 24: Salesforce taps Nvidia to power Agentforce
At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service Continue Reading
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Opinion
18 Sep 2024
Global AI regulation is heating up: can the UK afford to remain silent?
Why UK lawmakers should be pro-active about introducing AI regulation Continue Reading
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News
18 Sep 2024
Workers and business leaders have different views on GenAI uses
Employees are using GenAI primarily for spelling and grammar checking, while business chiefs are using it for data analysis Continue Reading
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News
18 Sep 2024
Public digital transformation will be challenged by austerity
Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures Continue Reading
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News
18 Sep 2024
Dreamforce 2024: Salesforce calls on customers to flesh out AI vision
A stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco Continue Reading