Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
08 Feb 2024
Swedish CIO contributes best practices for ethical use of artificial intelligence
IT leaders are scrambling to keep up with AI technology, but many are losing sight of its ethical impact – and what CIOs need to do to ensure responsible use Continue Reading
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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News
29 Jul 2022
How TCS is supporting Australia’s electricity market settlement
Tata Consultancy Services worked with the Australian Energy Market Operator to build a new system that speeds up electricity market settlement Continue Reading
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News
28 Jul 2022
Artificial intelligence to reduce waiting list for neurology appointments
The Walton Centre is working with Tata Consultancy Services to apply digital technology to its operation, starting with a time-saving AI chatbot Continue Reading
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News
28 Jul 2022
Facebook net income drops 36% as economic outlook worsens
Meta, the parent company of Facebook, is planning to slash spending by $6bn, but remains focused on AI development Continue Reading
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News
28 Jul 2022
Ocado revenue drops despite distribution centre successes
Ocado has spent the past six months rolling out new customer fulfilment centres and signing partners for its smart platform, but the cost-of-living crisis still sees revenue taking a hit Continue Reading
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News
26 Jul 2022
Supermarket facial recognition challenged by privacy group
Big Brother Watch’s legal challenge against Southern Co-op’s use of facial recognition claims the use of the technology in stores is ‘unlawful’ and ‘Orwellian in the extreme’ Continue Reading
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News
26 Jul 2022
Meta publishes first-ever human rights report
Meta details its approach to protecting and promoting human rights, but civil society groups say the company has failed to grapple with the human rights risks associated with its own business model Continue Reading
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News
26 Jul 2022
Lambeth maps future with cloud applications
With its funding dramatically cut, Lambeth Council has turned to cloud delivery of its business applications to have a simpler technology stack and be nimbler in delivering services to its 330,000 population Continue Reading
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E-Zine
26 Jul 2022
Inside Russia’s Ukraine information operations
In this week’s Computer Weekly, we get the inside track on Russia’s disinformation operations attempting to spread propaganda and cyber threats about the invasion of Ukraine. Our new buyer’s guide looks at customer and employee experience management. And we assess 10 top Kubernetes backup suppliers. Read the issue now. Continue Reading
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News
22 Jul 2022
SAP Q2 2022: Revenue up 13%, Ukraine war impact steady at €300m
SAP has announced first-quarter revenue of more than €7.5bn, and restated its expectation that Ukraine war is projected to have a €300m impact in 2022 Continue Reading
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Blog Post
22 Jul 2022
Pro-business AI regulations need to be global
There is little doubt that artificial intelligence and machine learning will revolutionise decision-making. But how these new technologies make decisions is a mystery and the black art that goes on ... Continue Reading
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News
21 Jul 2022
Digital drives workplace trends in the Nordics
Workplaces are rapidly changing in Nordic countries, driven by digital technologies such as artificial intelligence Continue Reading
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News
21 Jul 2022
UK government introduces data reforms legislation to Parliament
Proposed changes to UK’s data protection regime include new grounds for data processing, significant powers for the secretary of state to direct the regime’s application, and fewer restrictions on law enforcement’s use of data Continue Reading
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News
21 Jul 2022
Data and Tech Aid pledges 10,000 first aid kits to Ukrainian civilians
Data and Tech Aid, a recently founded fundraising body, is pledging 10,000 medical kits to treat civilian Ukrainian casualties of the war Continue Reading
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News
21 Jul 2022
Victorian multilingual chatbot to provide Covid-19 support
The AskVic WhatsApp chatbot will provide culturally and linguistically diverse communities in Australia’s state of Victoria, with Covid-19 information and support Continue Reading
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News
20 Jul 2022
Transatlantic PET contest open for entries
A joint UK-US innovation prize challenge for developers of privacy-enhancing technologies has opened for entries Continue Reading
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News
20 Jul 2022
Estonia calls on tech experts to develop its Siri-like civil servant
Estonian government opens up applications to tech experts across the world, offering them the chance to work on a world first for digital government services Continue Reading
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News
20 Jul 2022
How NEC is transforming its business
While NEC is known for its public safety systems, the company has been expanding into new areas including e-government, financial services and customer experience in Asia-Pacific Continue Reading
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News
19 Jul 2022
CIO interview: Michael Taylor, Mercedes-AMG Petronas Formula One
We speak to the IT director of the Mercedes-AMG Petronas Formula One team about historical data, race data and fast-paced analytics Continue Reading
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News
19 Jul 2022
Pro-business AI framework spans sector-specific regulations
But should organisations deploying artificial intelligence comply with EU or UK proposals? Continue Reading
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Feature
19 Jul 2022
Employee experience joins CX for total enterprise view
Total experience is emerging to join up employee and customer experience for organisations intent on being holistic and progressive Continue Reading
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News
18 Jul 2022
Putting automation into motion will put the wheels on UK economic growth
Automation technologies and artificial intelligence will change the workplace for the better, giving people time to focus on high-value creative work Continue Reading
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News
18 Jul 2022
Government proposes pro-innovation AI framework
In contrast to the EU’s more centralised approach to artificial intelligence regulations, the UK government is giving regulators more freedom to adapt rules Continue Reading
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News
18 Jul 2022
Oracle payroll system causes underpayment of Next staff
Oracle’s payroll HR software module seems to be at the root of a systematic underpayment of staff at retailer Next Continue Reading
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News
13 Jul 2022
Met police deploy facial-recognition technology in Oxford Circus
Police facial-recognition deployment results in three arrests, despite sustained calls from Parliament and civil society to limit the technology’s use until a specific legal framework for biometrics is in place Continue Reading
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News
12 Jul 2022
First cohort of data science professionals certified by AfDSP
The Alliance for Data Science Professionals has certified its first cohort, with the imprimatur of the UK’s national statistician, Ian Diamond Continue Reading
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News
12 Jul 2022
Ordnance Survey research reveals sustainability projects as hot for software developers
According to research by Ordnance Survey, sustainability projects are emerging as hot zones for software developers, attracted by the chance to do some good as well as make good money Continue Reading
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Feature
11 Jul 2022
Embedded analytics emerges to offer new level of business intelligence
Analytics suppliers are increasingly offering embedded analytics – based inside applications, often real-time, and driven by APIs – as a way to get to the next level of business intelligence Continue Reading
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Feature
08 Jul 2022
Accountability in algorithmic injustice
Computer Weekly looks at the growing number of injustices involving algorithms and automated decision-making, and what can be done to hold governments and companies accountable for the failures of computer systems they deploy Continue Reading
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News
06 Jul 2022
Vodafone and Google Cloud collaboration gives rise to AI Booster platform
Vodafone and Google Cloud have gone public with details of a jointly created artificial intelligence platform that is already live in more than 18 countries Continue Reading
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Feature
05 Jul 2022
How IoT and digital twins could help CIOs meet ESG pledges
Many local authorities have set ambitious net-zero targets. Can IoT technology, allied to digital twinning, help CIOs hit them? Continue Reading
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News
04 Jul 2022
MPs call for ban on Chinese surveillance camera technology
Nearly 70 MPs have called on the government to ban Chinese camera technology that is widely used by UK government agencies despite links to human rights abuses in China Continue Reading
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News
04 Jul 2022
Government rejects Lords police tech inquiry recommendations
The government has largely rejected the findings and recommendations of a House of Lords inquiry into police tech, which called for an overhaul of how police deploy artificial intelligence and algorithmic technologies Continue Reading
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Feature
01 Jul 2022
Tech sector efforts to root out forced labour are failing
Digitally mapping supply chains to identify forced labour and slavery is no longer a technology problem for the IT sector, but a lack of government enforcement and corporate inaction are major barriers to effective change Continue Reading
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News
30 Jun 2022
H&M Group tries Google Cloud on for size as omnichannel push gathers pace
H&M Group has tapped up Google Cloud to add data analytics and machine learning capabilities to its omnichannel strategy Continue Reading
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News
30 Jun 2022
India gears up for 5G but challenges remain
The country’s upcoming spectrum auction marks the start of larger scale deployments of 5G in the subcontinent, but telcos will need to find a way to address high infrastructure costs and monetise their investments Continue Reading
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News
29 Jun 2022
Urgent need for new laws to govern biometrics, legal review finds
Independent review says new framework is needed to clear up legal and ethical concerns over the use of biometric data and technologies, which can impact privacy, freedom of expression and other human rights Continue Reading
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Feature
28 Jun 2022
Composability set to be next big thing for digital experience platforms
Digital experience platforms are the latest word in increasing customer loyalty by engaging across all channels. Gaining real-time views of customers while managing data compliantly is critical Continue Reading
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News
28 Jun 2022
Proposed changes to copyright law open doors for AI data mining
Update to copyright law will mean researchers who already have access to data will not require extra permission from copyright owner to run data mining algorithms, removing barriers to artificial intelligence research and development Continue Reading
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News
28 Jun 2022
Veritas aims at autonomous backup discovery and provisioning
Veritas bets on a backup platform that can discover all enterprise data – on-premise and in the cloud – and make its own decisions about the optimal place to store copies Continue Reading
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News
28 Jun 2022
How MSD is harnessing AI
MSD’s global lead for artificial intelligence discusses what it will take for the technology to realise its full potential in healthcare Continue Reading
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News
27 Jun 2022
Manchester Airports Group taps Rise with SAP service to speed recovery
Manchester Airports Group, which includes London Stansted and East Midlands as well as Manchester, has chosen SAP’s Rise package, on AWS, as it seeks to ‘build back smarter’ post-pandemic Continue Reading
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Feature
27 Jun 2022
How to track greenhouse gas emissions
Companies from a range of sectors, as well as public authorities, are using software and data analytics to track greenhouse gas emissions, partly to meet new regulatory demands Continue Reading
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News
27 Jun 2022
China’s Cyclone Robotics eyes APAC market
One of China’s largest suppliers of robotic process automation software has made a foray into Asia-Pacific, leveraging its bot management and ‘human-in-the-loop’ capabilities Continue Reading
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Feature
27 Jun 2022
Secure everything, not just the weakest link
The rise in cyber attacks on supply chains has expanded the role of IT security chiefs and the complexity of keeping organisations secure Continue Reading
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News
24 Jun 2022
Ministers and MPs outline vision for digital economy
Government ministers and MPs met with the tech sector to discuss the UK’s digital strategy, the future of work, and how to deal with the country’s tech skills deficit Continue Reading
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News
22 Jun 2022
Uber drivers strike over pay issues and algorithmic transparency
Unionised Uber drivers take industrial action against the company over its failure to pay workers in line with a Supreme Court decision and inflation, as well as the lack of transparency around how it uses their data Continue Reading
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Opinion
22 Jun 2022
Why the world needs tech standards for UN Sustainable Development Goals
Chaesub Lee from the ITU argues that the world needs technology standards to address the UN’s Sustainable Development Goals Continue Reading
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News
22 Jun 2022
CIO interview: Simon Liste, chief information technology officer, Pension Protection Fund
While aspects of the PPF’s three-year digital transformation plan were delayed by the pandemic, the organisation is now pressing ahead with widespread improvements to IT Continue Reading
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News
20 Jun 2022
Hyundai taps Singtel’s 5G network in electric vehicle manufacturing
Automotive giant is tapping Singtel’s 5G network and multi-access edge computing platform to manage and power its electric vehicle factory in Singapore Continue Reading
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Opinion
17 Jun 2022
Governance and progression of AI in the UK
Artificial intelligence and machine learning are essential to growth in the global digital economy, and the UK has ambitions to lead the way Continue Reading
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News
17 Jun 2022
MoD sets out strategy to develop military AI with private sector
The UK Ministry of Defence has outlined its intention to work closely with the private sector to develop and deploy a range of artificial intelligence-powered technologies, committing to ‘lawful and ethical AI use’ Continue Reading
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Blog Post
16 Jun 2022
The silence of the Lamda
For as long as embarrassingly crude iterations of the AI chatbot have existed, we’ve yearned for someone to come along and get it right. We should have known that as soon as that happened, the ... Continue Reading
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News
14 Jun 2022
Government data talk to the fore at London Tech Week
Data figured prominently in the unfolding of the government’s digital strategy at the start of London Tech Week, with privacy-enhancing technologies and anonymous health data sharing notable Continue Reading
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Opinion
13 Jun 2022
Data leaders need to overcome their fears and unlock their creativity
Author and data management consultant Caroline Carruthers argues that data leaders need to tap into their creativity to make their analytical work pay off Continue Reading
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News
13 Jun 2022
London Mayor pledges £500,000 for city’s data economy
At the start of London Tech Week 2022, the Mayor of London is announcing £500,000 in funding for the city’s data economy, in the form of the Data for London platform Continue Reading
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News
10 Jun 2022
Investment firm takes Salesforce to task for lack of racial diversity
Retail investment platform Tulipshare is campaigning to hold Salesforce to account for its lack of racial diversity Continue Reading
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News
09 Jun 2022
CIO interview: Yiannis Levantis aims at total quality for Unipart IT
Unipart has a heritage in quality manufacturing and services that CIO Yiannis Levantis is building on, in part by harnessing SAP’s cloud-based business transformation service Rise Continue Reading
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Opinion
09 Jun 2022
Move with the times – in defence of WhatsApp in government
Former minister and current member of the House of Lords argues that the UK government needs to move with the times and embrace new communications tools such as WhatsApp Continue Reading
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E-Zine
09 Jun 2022
CW Europe: Russia escalates cyber war on Ukraine
Microsoft has given details of cyber attacks on Ukrainian civilian communications, nuclear safety authorities, and the exploitation of the destruction of Mariupol in a phishing campaign. Also read about a report on the European Artificial Intelligence Act that suggests a limited ban on predictive policing systems. Continue Reading
- 08 Jun 2022
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Opinion
07 Jun 2022
Harnessing the promise of data from space services for a better Earth
Mark Chang, an aerospace, defence and security expert at PA Consulting, looks at the actions that organisations need to take to harness the potential of space services data Continue Reading
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News
03 Jun 2022
How digital twins can improve datacentre operations
Singapore’s Red Dot Analytics has built an AI-powered digital twin platform that lets datacentre operators simulate their operations to manage their carbon footprint and energy consumption, among other uses Continue Reading
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Blog Post
31 May 2022
Ringo’s token gesture
Liam Payne. John Terry. Melania Trump. Just three of high society’s most cherished names to have monetised their devoted fans with NFT investment opportunities so far. But to any celebs reading ... Continue Reading
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E-Zine
26 May 2022
CW Nordics: How the Estonian government created a digital assistant to support citizens
As Estonia finalises the initial version of its government services digital assistant for launch, the man heading the project describes the birth of Bürokratt and beyond. Also read about Helsinki's role in a pan-EU project to introduce drone technology into emergency medical services. Continue Reading
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Opinion
25 May 2022
How to leverage the artificial intelligence solar system
With great excitement around artificial intelligence, organisations should be aware that for successful implementation, AI must be approached specifically and strategically, as part of the technology universe Continue Reading
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23 May 2022
Prepare for a smart robot revolution
Smart robots are being deployed across retail and logistics, but much of the tech is still nascent. Continue Reading
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Blog Post
20 May 2022
Send Mark to Coventry
An exhibition at the UK City of Culture festival in Coventry has this month been offering attendees the chance to see the city through the eyes of one of its late-1980s clubbers, via the ... Continue Reading
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News
16 May 2022
Gartner Data & Analytics Summit: Unleash innovation on emergence from pandemic
Analysts at the Gartner Data & Analytics Summit in London urged D&A leaders to unleash innovation as their organisations emerge from the shadow of the pandemic Continue Reading
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News
13 May 2022
Government levelling up bill promotes open data-based digital planning
The Levelling Up and Regeneration Bill announced in the Queen’s Speech includes proposals for digital planning powers to be given to local government in England and Wales, based on open data Continue Reading
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E-Zine
12 May 2022
CW Benelux: Meta shelves hyperscale datacentre plan in Netherlands
Meta’s plan for a hyperscale datacentre in the Netherlands which was to serve the metaverse world has been halted following a campaign by environmentalists and the Dutch parliament’s call for the government to do everything in its power to stop the facility being built. Also read how the Dutch arm of customer services supplier Teleperformance has led the entire organisation to adopt robotic process automation software. Continue Reading
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News
12 May 2022
Fashion tech investment grew 66% during pandemic
As the pandemic caused an increase in online shopping, fashion businesses began investing in technology to help them match customer demand Continue Reading
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News
11 May 2022
Data Reform Bill announced in Queen’s Speech
Government claims proposals to reform the UK’s data protection regime will create a framework ‘focused on privacy outcomes rather than box-ticking’ Continue Reading
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News
11 May 2022
DWP partners with AI-powered career and job services
Partnership involves a trial to see how well artificial intelligence can be used to help job seekers find work more quickly Continue Reading
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News
11 May 2022
Sapphire 2022: Klein majors on sustainability and supply chain resilience
At SAP’s first in-person Sapphire customer conference in three years, CEO Christian Klein and his top team revisited the themes of sustainability and supply chain resilience, which were prominent in 2020 and 2021 Continue Reading
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News
09 May 2022
India’s IT services market grew at record pace in 2021
Growing investments in cloud, artificial intelligence and cyber security have been a boon to India’s IT and business services market Continue Reading
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News
05 May 2022
Prepare for smart robot revolution
While industrial robots are well established, smart robots are being deployed across retail and logistics – but much of the tech is still nascent Continue Reading
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News
04 May 2022
CIO interview: Loïc Giraud, global head of digital platform and product delivery, Novartis
Data is at the heart of life sciences – and for Novartis, that means investigating emerging technologies such as quantum computing and blockchain, as well as using analytics, artificial intelligence and automation Continue Reading
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News
03 May 2022
Qualcomm to power Volkswagen’s future automated driving technology
Volkswagen Group’s software division looks to global chip giant to supply system-on-chips to enable assisted and automated driving functions Continue Reading
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E-Zine
03 May 2022
A prescription for digital accessibility at Boots
In this week’s Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer’s guide examines communications as a service. And we talk to Trainline’s CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now. Continue Reading
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Opinion
29 Apr 2022
Totting up a decade of ones and zeros at the ODI
As the Open Data Institute turns 10, managing director Louise Burke reflects on its first decade and what comes next Continue Reading
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News
28 Apr 2022
UK regulators seek input on algorithmic processing and auditing
Digital Regulation Cooperation Forum is inviting views on how the four UK watchdogs involved should approach regulating algorithms, following its publication of discussion papers and a 2022 workplan Continue Reading
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News
28 Apr 2022
Naver outlines global AI ambitions
South Korean internet giant Naver has built a global research network to advance and apply its artificial intelligence capabilities across its services Continue Reading
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Podcast
28 Apr 2022
Metaverse, women in software – Computer Weekly Downtime Upload podcast
Cliff Saran joins Clare and Brian, in Caroline’s absence, to discuss the metaverse, Windows 11, the Makers Women in Software Power List, and how CIOs do technology in 2022 Continue Reading
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News
28 Apr 2022
Slack and Salesforce go public with first major integrations since acquisition
Slack and Salesforce have announced a set of developer products and integrations that Slack cofounder Cal Henderson says marks the first big public step to realising the value of the 2020 acquisition Continue Reading
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News
28 Apr 2022
Scotland’s tech sector recovers pre-pandemic verve
According to ScotlandIS research, the Scottish technology sector has recovered pre-pandemic levels of growth, and cyber security emerged as the hottest growth area from the industry body’s annual report Continue Reading
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News
27 Apr 2022
Microsoft shows inflation-busting growth, driven by cloud adoption
As prices rise, Microsoft is trying to position its cloud services as the public cloud that offers the best value for money Continue Reading
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News
26 Apr 2022
Odense Robotics helps develop key export for Denmark
Robotics seen as a future export sector for Denmark as investment startups build their skills in public sector projects Continue Reading
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News
25 Apr 2022
Lower level of developer skills may hamper UK AI initiatives
A study from IBM has found there is less focus on training software engineers in the UK compared with Spain and Germany Continue Reading
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News
22 Apr 2022
SAP Q1 2022: Revenue up 11%, Ukraine war impact projected to be €300m
SAP has announced first-quarter revenue of more than €7.1bn, and the Ukraine war is projected to have a €300m impact for 2022 Continue Reading
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News
22 Apr 2022
EU lawmakers propose limited ban on predictive policing systems
MEPs’ joint report on European Artificial Intelligence Act sets out limited ban on predictive policing systems alongside a raft of further amendments to improve redress mechanisms and extend the list of AI systems deemed high-risk Continue Reading
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Blog Post
21 Apr 2022
Vorsprung durch Netflix
Proposed Highway Code updates have paved the way for it being legal to watch TV while using self-driving cars. “The Highway Code has been updated a number of times in recent years to reflect the ... Continue Reading
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News
20 Apr 2022
Bots could help businesses polish up their green credentials
Metrics are a key aspect of a sound sustainability strategy and Oracle believes automation can help businesses achieve their environmental goals Continue Reading
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News
19 Apr 2022
ODI data literacy report laments technical skills inflation in government data strategy
An Open Data Institute report on data literacy and UK government data strategy sees a lack of clarity in definition, fragmentation of responsibility, and a disconnect between government and citizens Continue Reading
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News
19 Apr 2022
Softbank and UnaBiz team up on internet of robotic things
Japan’s Softbank Robotics and Singapore-based UnaBiz are bringing IoT and robotics technology together to improve facilities management, among other applications Continue Reading
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Feature
14 Apr 2022
How algorithmic automation could manage workers ethically
Managing workers by algorithm and automated process has generated ethical problems aplenty. Can such means be pressed into the service for a more ethical mode of worker management? We find out Continue Reading
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News
13 Apr 2022
Oracle vaunts ME as employee experience platform geared to post-crisis workforce realities
Oracle has launched an employee experience platform, dubbed ME, said to be designed for post-Covid, individualistic pandemic workforce trends Continue Reading
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Feature
13 Apr 2022
Using technology to reinvent stores
Technology is becoming an important part of the shopping experience at home, in stores and in-between, so how are retailers using technology to advance the store experience? Continue Reading
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News
12 Apr 2022
PassiveLogic to get more active in smart building tech with $15m funding
Global alternative asset manager partners with provider of autonomous building systems and foundation technology for smart cities to bring the first general-purpose autonomous platform to the building market Continue Reading
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News
12 Apr 2022
AI researcher says police tech suppliers are hostile to transparency
Expert witness in Lords police tech inquiry welcomes committee’s findings but questions whether its recommendations on how to end the ‘Wild West’ of police artificial intelligence and algorithmic technologies in the UK would be implemented Continue Reading
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Opinion
11 Apr 2022
Gartner: Six key executive-CIO conversations to help AI succeed
The promise of artificial intelligence often fails to materialise in businesses, so how do you maximise your chance to succeed? Continue Reading