Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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Feature
25 Jul 2025
Data, digital receipts and demanding customers
More UK retailers are switching from paper to digital receipts, but what are the benefits and challenges, and what are the tech implications? Continue Reading
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News
25 Jul 2025
Interview: Cambridge Consultants CEO Monty Barlow scans for tech surprises
Cambridge Consultants is a technology and consulting business unit of Capgemini. Its chief executive, Monty Barlow, talks about its heritage and vision for the future of digital technology Continue Reading
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Opinion
10 Nov 2023
As the jobs market evolves, maximise opportunities, mitigate AI risk
Heather Thomson, Director of Skills and Talent at The Data Lab urges society to keep calm and focus on the opportunities afforded by artificial intelligence Continue Reading
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Opinion
10 Nov 2023
How to manage the cultural and operational impact of AI
Organisations will need to address workplace fears of potential job losses, manage change and improve their talent mix to drive success in AI adoption Continue Reading
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Blog Post
09 Nov 2023
CIOs are working on an AI revolution
It is surprising how much focus there was on artificial intelligence at the Gartner Symposium in Barcelona. Generative AI is at the top of the Gartner hype cycle and CIOs are keen to understand and ... Continue Reading
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News
09 Nov 2023
Visa launches artificial intelligence advisory service
Visa is giving its customers the opportunity to tap into its global network of AI experts through its AI Advisory Practice. Continue Reading
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Podcast
09 Nov 2023
Gartner’s CIO agenda: A Computer Weekly Downtime Upload podcast
We speak to Gartner’s Tina Nunno at the analyst firm’s annual conference in Barcelona about IT management challenges Continue Reading
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News
09 Nov 2023
UK government does not see need for specific AI legislation
The UK government does not currently see the need for new artificial intelligence legislation, as many regulators are already dealing effectively with AI-related harms Continue Reading
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News
08 Nov 2023
AI Summit not the place for human rights, says French finance minister
Despite commitments at the UK’s AI Safety Summit to respect and protect human rights, the French finance minister said it was not the right forum to discuss signatories' human rights records Continue Reading
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News
08 Nov 2023
SAP touts Business Technology Platform as foundation for S/4Hana migrations
SAP claims its Business Technology Platform can help customers ease their transition to S/4Hana and lay the foundation for artificial intelligence initiatives Continue Reading
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Blog Post
07 Nov 2023
We need to give AI more time (series)
This is a guest blogpost by, Evan Kaplan, CEO, InfluxData. Two contrasting forces are driving the AI revolution: generative AI (GenAI), known for its creative prowess, and real-world applications ... Continue Reading
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News
07 Nov 2023
Gartner Symposium: More about AI
The keynote presentation on the second day of the Barcelona conference examined whether artificial intelligence should be more intelligent than humans Continue Reading
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News
07 Nov 2023
VMware consolidates AI push at Explore in Barcelona
VMware’s vision is of ‘cloud smart’ enterprises that run on-premise, in multiclouds and in the ‘edge cloud’, with secure and compliant generative AI fuelling efficient business processes Continue Reading
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News
07 Nov 2023
AI Safety Summit review
Computer Weekly takes stock of the UK government’s AI Safety Summit and the differing perspectives around its success Continue Reading
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News
06 Nov 2023
Gartner Symposium: It’s all about AI
CEOs want CIOs to take the lead when it comes to AI business initiatives. IT leaders need a clear plan of what they want to do with AI Continue Reading
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News
06 Nov 2023
NatWest taps IBM skills for generative AI
NatWest and IBM are developing generative AI capabilities to expand the capabilities of the bank’s virtual customer assistant Continue Reading
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Blog Post
06 Nov 2023
The great AI threat, or not...
Depending on who you talk to, Rishi Sunak's much-hyped AI Safety Summit was an act of extreme hubris by the UK government, a wasted opportunity, or a historic milestone in the development of ... Continue Reading
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News
06 Nov 2023
Netherlands starts building its own AI language model
Dutch government allocates €13.5m to develop an open artificial intelligence language model according to national values and guidelines. Continue Reading
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News
05 Nov 2023
AWS to open Malaysia cloud region in 2024
Amazon Web Services’ new cloud region in Malaysia will open next year to meet the increased demand for cloud services and support digitisation efforts in the country Continue Reading
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News
02 Nov 2023
Bristol and Cambridge to host 2024 AI supercomputers
Dell and HPE are working on supercomputers with the two universities as part of the government’s artificial intelligence funding drive Continue Reading
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News
02 Nov 2023
SAP lays out generative AI strategy
SAP is incorporating generative AI capabilities into software development and the Hana database, prioritising data privacy and use cases that drive efficiency and cost savings for customers Continue Reading
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News
01 Nov 2023
AI Summit: 28 governments and EU agree to safe AI development
In a joint communique at the UK government’s AI Safety Summit, all participating governments agreed to deepen their cooperation around the risks associated with artificial intelligence Continue Reading
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News
01 Nov 2023
Banking should start testing out quantum ideas
The finance sector should not ignore quantum computing, even though the technology is not yet ready Continue Reading
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News
01 Nov 2023
Lloyds bank kicks off Hyderabad operation
Lloyds Banking Group has opened its latest tech operation in Hyderabad, with plans to recruit around 600 IT experts Continue Reading
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News
01 Nov 2023
Government announces millions to fund AI skills
Funding has been allocated to ensure the UK grows its understanding of artificial intelligence and develops an AI talent base to help properly utilise the technology in the future Continue Reading
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News
01 Nov 2023
Darktrace CEO Poppy Gustafsson on her AI Safety Summit goals
As the AI Safety Summit at Bletchley Park takes place, Computer Weekly caught up with Darktrace CEO Poppy Gustafsson to find out what one of the UK’s most prominent AI advocates wants from proceedings Continue Reading
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Feature
31 Oct 2023
The world's most advanced Arabic LLM is now available on open source
On 30 August 2023, Abu Dhabi-based Inception, a subsidiary of G42, announced the release of an Arabic large language model to open source Continue Reading
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News
31 Oct 2023
Biden’s AI plans focus on US workers’ protection
The US president has issued an Executive Order that sets out his administration’s strategy for AI safety and security Continue Reading
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Opinion
30 Oct 2023
The implications of biased AI models on the financial services industry
The Bank of England has warned of the risk artificial intelligence models present in creating bias that could pose a threat to the UK’s financial services sector. How do those risks emerge and how they might be mitigated? Continue Reading
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News
30 Oct 2023
UK government to invest £100m in using AI to research treatments for incurable diseases
Prime minister Rishi Sunak confirms £100m in government funding for AI-led research into incurable diseases Continue Reading
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News
30 Oct 2023
UK government AI Summit already branded ‘missed opportunity’
The dominance of big tech firms, a focus on speculative risks over real-world harms, and the exclusion of affected workers, mean the AI Safety Summit is a wasted opportunity, say civil society groups Continue Reading
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News
30 Oct 2023
Frontier AI Taskforce starts recruitment drive
The second progress report from the Frontier AI Taskforce reveals new hires plus vacancy posts for software and research engineers Continue Reading
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News
30 Oct 2023
Devon County digitises with Unit4 ERP
Unit4 and Embridge Consulting have paired up to help Devon County Council digitise its organisation, data and services Continue Reading
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News
30 Oct 2023
FDM Group partners with ISACA to boost cyber training programme
The FDM Group has announced a partnership with ISACA to help develop and boost their cyber training programmes and credentials Continue Reading
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Feature
30 Oct 2023
Greek data watchdog to rule on AI systems in refugee camps
A forthcoming decision on the compliance of surveillance and security systems in Greek refugee camps could set a precedent for how AI and biometric systems are deployed for ‘migration management’ in Europe Continue Reading
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News
27 Oct 2023
‘Egregious’ to link passport data with facial recognition systems
The Scottish biometrics watchdog has spoken out against the UK policing minister’s plans to integrate passport data with police facial recognition systems Continue Reading
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News
27 Oct 2023
Google launches bug bounties for generative AI attack scenarios
Google expands its bug bounty programme to encompass generative AI and takes steps to grow its commitment to supply chain security as it relates to the emerging technology Continue Reading
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News
27 Oct 2023
UK regulators confident they are ready for AI safety governance
MPs at a recent artificial intelligence governance meeting were keen to hear how Ofcom, the FCA and the ICO are preparing for UK AI legislation Continue Reading
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News
27 Oct 2023
Webex deploys AI to enhance contact centre agent potential, boost CX
AI-powered innovations in contact centre designed to generate agent efficiency and well-being, resulting in reduced turnover and improved customer experiences, faster resolution of customer needs and real business outcomes Continue Reading
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News
26 Oct 2023
ChatGPT, Bard, lack effective defences against fraudsters, Which? warns
Consumer advocacy Which? warns that popular generative AI tools are vulnerable to loopholes that render existing protections against malicious usage easily bypassed Continue Reading
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News
26 Oct 2023
Sunak sets scene for upcoming AI Safety Summit
Prime minister Rishi Sunak has outlined how the UK will approach making AI safe, but experts say there is still too big a focus on catastrophic but speculative risks over real harms the technology is already causing Continue Reading
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News
26 Oct 2023
Boardrooms losing control in generative AI takeover, says Kaspersky
C-suite executives are increasingly fretful about what they perceive as a ‘silent infiltration’ of generative AI tools across their organisations Continue Reading
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News
26 Oct 2023
Facebook pins future on Quest 3 and AI development
Parent company Meta has focused on establishing Twitter rival Threads and its new augmented reality headset Quest 3 Continue Reading
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News
25 Oct 2023
Government-led Smart Data Discovery Challenge launched to stoke innovation
A government-led coalition has launched an open-call competition for ideas using smart data to help support individuals and small businesses, emulating open banking Continue Reading
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News
25 Oct 2023
Demystifying the top five OT security myths
Goh Eng Choon, president of ST Engineering’s cyber business, outlines the common myths around OT security in a bid to raise awareness of the security challenges confronting OT systems Continue Reading
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News
25 Oct 2023
Copilots, AI and Azure drive Microsoft revenue growth
AI dominated the Microsoft’s latest quarterly earnings. Copilot trials are being run by 40% of the Fortune 100 Continue Reading
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News
25 Oct 2023
UK IT professionals express concerns about government’s generative AI goals
Research reveals 93% of UK IT professionals are concerned by the government’s current plan to become a global leader in artificial intelligence because of lack of training and risk assessment Continue Reading
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News
24 Oct 2023
Michelle Donelan reaffirms UK's commitment to AI safety
In a keynote speech, the secretary of state for science, innovation and technology discussed the UK's pro-innovation approach to AI safety Continue Reading
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News
24 Oct 2023
Research team tricks AI chatbots into writing usable malicious code
Researchers at the University of Sheffield have demonstrated that so-called Text-to-SQL systems can be tricked into writing malicious code for use in cyber attacks Continue Reading
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News
24 Oct 2023
OCBC to roll out GenAI chatbot
Singapore’s OCBC Bank is rolling out a GenAI chatbot powered by Azure OpenAI to assist employees with writing, research and idea generation Continue Reading
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E-Zine
24 Oct 2023
Brewing data insights at Heineken
In this week’s Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting a formal investigation into AWS and Microsoft’s cloud dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now. Continue Reading
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News
24 Oct 2023
Microsoft to invest A$5bn in Australia
Microsoft is making its largest investment in Australia to expand its infrastructure footprint, alongside plans to bolster skills training and cyber security in the country Continue Reading
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News
23 Oct 2023
CTO interview: Pegasystems’ Don Schuerman on using AI to set business goals
Generative AI is on the cusp of allowing companies to automate business processes to meet business goals Continue Reading
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News
23 Oct 2023
Gartner: CIOs must prepare for generative AI disruption
The growth of generative AI poses risks and opportunities for IT and business leaders Continue Reading
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News
20 Oct 2023
CDO interview: Carter Cousineau, vice-president of data and model governance, Thomson Reuters
The news and information provider places a premium on responsible and ethical use of artificial intelligence, and central to that is the governance of data and the models surrounding it Continue Reading
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Blog Post
20 Oct 2023
How AI is reshaping global food systems
This is a guest post by Krishna Kumar, founder and CEO of Cropin In an era where technological advancements have revolutionised various industries, it is disheartening to witness the persistence of ... Continue Reading
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News
19 Oct 2023
How AWS is building a tech stack for generative AI
Olivier Klein, chief technologist for Asia-Pacific and Japan at Amazon Web Services, dives deeper into the technology stack the company has built to ease GenAI adoption Continue Reading
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News
19 Oct 2023
SAP results highlight AI-driven business software
SAP, like other enterprise software companies, is integrating artificial intelligence across its enterprise software portfolio Continue Reading
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News
19 Oct 2023
Loughborough Uni to create five cyber AI research posts
Supported by Darktrace, Loughborough University is to recruit five doctoral researchers focusing on cross-disciplinary research in AI and cyber security Continue Reading
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Blog Post
19 Oct 2023
Where is our National AI strategy heading?
The recent House of Lords Communications Committee expert witness session revealed a somewhat bizarre situation in government relating to our National AI Strategy. By her own admission, Dame Wendy ... Continue Reading
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News
18 Oct 2023
Experts call for government to look beyond AI safety
Experts have warned there are far more near-term technology concerns than AI, such as facial recognition and the explosion of deepfakes Continue Reading
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News
18 Oct 2023
SuiteWorld 23: Oracle NetSuite pushes business efficiency by way of AI
Oracle NetSuite’s Evan Goldberg posited AI old and new as means for organisations to do more with fewer resources, speaking at the company’s annual global SuiteWorld conference in Las Vegas Continue Reading
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Opinion
17 Oct 2023
Generative AI is a game changer for higher education
As in most areas of society, generative AI presents risks and opportunities for the higher education sector. But regardless of which side of the debate you fall, it will be a revolutionary technology Continue Reading
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News
17 Oct 2023
Government to pump £30m into NHS medtech
The government hopes the funding, which is available to integrated care systems across the country, will ease winter pressures through the help of technology Continue Reading
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Blog Post
16 Oct 2023
Generative AI, one year later: moving beyond the hype
This is guest blog post by, James Fisher, Chief Strategy Officer, Qlik Almost one year ago, ChatGPT exploded on the scene and quickly took AI mainstream. Since then, an endless number of articles ... Continue Reading
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News
16 Oct 2023
Oracle’s Steve Miranda: Customers nearing inflection point with Fusion
In a Q&A with Computer Weekly at Oracle Open World, applications head Steve Miranda discussed how its customers are moving from project-driven to business-driven approaches, and how GenAI is for real Continue Reading
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News
16 Oct 2023
How APAC organisations are tapping generative AI
Organisations in the region are deploying and experimenting with generative AI in healthcare, citizen services and other use cases amid cost-related concerns and other challenges Continue Reading
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News
13 Oct 2023
UAE makes significant contribution to AI computing power
UAE technology holding company G42 recently began a partnership with US-based Cerebras Systems to build a cluster of supercomputers and a set of accompanying technologies that will speed up the training process for large language models Continue Reading
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E-Zine
13 Oct 2023
CW EMEA: Prepare for AI explosion
In this month’s CW EMEA, we look at generative artificial intelligence, which Accenture claims is the next big thing in enterprise IT. The IT services giant says GenAI will transform 40% of all working hours – and it is putting its money where its mouth is with plans to invest $3bn in AI and create 40,000 AI-focused roles. Part of the huge investment has already been assigned to the creation of an AI and generative AI lab in Brussels focused on the public sector in Europe. We also look at a Deutsche Telekom-led consortium’s demo of multi-supplier non-real-time RAN optimisation, how last month’s Ryder Cup tested out technology to improve how fans digitally consume the event, and find out how Zurich Insurance has cut the time it takes to complete development of ServiceNow applications. Read the issue now. Continue Reading
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News
12 Oct 2023
How generative AI and cloud complement each other
McKinsey partner explains the symbiotic relationship between generative AI and cloud, enabling organisations to speed up cloud migration and harness the benefits of AI Continue Reading
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News
11 Oct 2023
Public sector buyers of AI tech must interrogate its suitability
The Ada Lovelace Institute has published a review on public sector use of artificial intelligence foundation models, looking at the risks and opportunities associated with the technology, and how these can be dealt with from the early stages of procurement onwards Continue Reading
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E-Zine
10 Oct 2023
Teeing up tech at the Ryder Cup
In this week’s Computer Weekly, we go behind the scenes at golf’s Ryder Cup to see the tech firsts introduced to improve the fan experience. UK tech leaders explain why they feel ‘betrayed’ by the government’s net-zero policy changes. And we examine the governance challenges behind immerse technologies such as VR and the metaverse. Read the issue now. Continue Reading
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News
05 Oct 2023
Microsoft: Nation-state cyber espionage on rise in 2023
Microsoft’s latest Digital Defence Report outlines how nation-state cyber activity has largely moved from destructive attacks to espionage and intelligence gathering Continue Reading
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News
05 Oct 2023
Government launches £60m Regional Innovation Fund
The £60m fund aims to support universities in areas with lower R&D investment, while the government is also pumping £8m towards AI scholarships Continue Reading
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News
05 Oct 2023
Policing minister wants to use UK passport data in facial recognition
The policing minister’s plans to integrate the UK’s passport database with police facial-recognition systems have been met with criticism from campaigners, academics, and the biometrics commissioner for England and Wales Continue Reading
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News
04 Oct 2023
HPE hones GreenLake strategy with AI moves, hybrid cloud management
HPE has evolved its GreenLake strategy over the past five years, expanding beyond its as-a-service offerings to include a capital purchase model and a strong focus on hybrid cloud management and AI Continue Reading
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News
04 Oct 2023
Gartner: Execs put generative AI on business agenda
Generative AI is being pushed up the boardroom agenda, with more organisations appearing to be piloting the technology Continue Reading
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News
04 Oct 2023
Qualcomm looks to reshape digital world through spatial computing
Mobile tech giant announces new platforms, developed in close collaboration with Meta, to provide breakthrough performance in immersive applications such as mixed and augmented reality Continue Reading
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Blog Post
04 Oct 2023
Transforming industries with an AI-enabled data supply chain
This is a guest blogpost by Vaibhav Vohra, Chief Product and Technology Officer at ERP provider Epicor Essential industries are going through a period of radical transformation, as businesses that ... Continue Reading
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News
04 Oct 2023
Visa to invest $100m in generative AI startups
Payments giant investing in startups that focus on applying generative AI to commerce and payments Continue Reading
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Opinion
04 Oct 2023
AI vs software outsourcing: An opportunity or a threat?
While artificial intelligence offers unprecedented opportunities for growth, efficiency and automation, it also raises pertinent questions about the future of software outsourcing Continue Reading
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News
04 Oct 2023
ICO issues guidance on workplace surveillance
Guidance on employee monitoring covers how employers can conduct their digital surveillance lawfully, transparently and fairly, and warns against businesses intruding on their workers’ private lives Continue Reading
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Feature
03 Oct 2023
AI interview: Gavin Mueller, media studies professor
Author Gavin Mueller speaks to Computer Weekly about the history of resistance to automation, and why Luddite perspectives and practices are useful in pushing for more equitable digital futures Continue Reading
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News
03 Oct 2023
How Pure Storage is supporting AI workloads
Pure Storage’s cloud-compatible and energy-efficient modular flash storage architecture is well-poised to address the data storage demands of artificial intelligence workloads Continue Reading
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News
03 Oct 2023
The AI developer opportunity
Given the need for new software to support digitisation, we look at how the IT industry is responding to the software developer skills shortfall Continue Reading
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News
03 Oct 2023
Public sector needs systemic reform of capacity to innovate
Improving the public sector’s capacity to innovate requires a culture of innovation underpinned by people, skills and new ways of working with the private sector Continue Reading
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News
02 Oct 2023
CDO interview: Lalo Luna, global head of strategy and insights, Heineken
The brewing giant is building a data ecosystem to bring new insights to the business and to make the most of emerging developments in artificial intelligence capabilities Continue Reading
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Opinion
02 Oct 2023
How AI-powered software development helps digitisation
AI-powered software development can enable IT leaders to beat the developer shortage and turbocharge innovation Continue Reading
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News
02 Oct 2023
How the Australian government is approaching AI
The Australian government is experimenting with AI use cases in a safe environment while it figures out ways to harness the technology to benefit citizens and businesses Continue Reading
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News
29 Sep 2023
Government hands over £12.5m to farming tech innovators
Some 19 projects focusing on automation and robotic technology will get funding from the Department for Environment, Food and Rural Affairs to boost the agricultural sector Continue Reading
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News
28 Sep 2023
US lawmakers write to AI firms about ‘gruelling’ work conditions
Lawmakers have written to nine tech companies – including Amazon, Google and Microsoft – about the working conditions of those they employ to train and maintain their artificial intelligence systems, giving them until 11 October 2023 to respond Continue Reading
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News
28 Sep 2023
How Akamai is driving growth in APAC
Akamai's managing director for the region outlines the company’s growth journey, how it sets itself apart from competitors, and its strategies to drive the next phase of growth Continue Reading
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Feature
28 Sep 2023
Automated cloud IR: Empowering cyber with AI-powered playbooks
As cyber threats increasingly target cloud infrastructure, demand for robust and reliable incident response measures is through the roof. Find out why you might want to consider bringing artificial intelligence into play Continue Reading
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Feature
28 Sep 2023
Retailers and customers alike open to AI, but calls for caution
Retail-related studies into AI’s influence suggest its capabilities are welcome by the sector and shoppers alike – but tech leaders advise treading cautiously Continue Reading
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Blog Post
27 Sep 2023
GenAI: Boffins in clover
When Larry Ellison gave his keynote speech at Oracle Cloud World in Las Vegas last week, it would not have been shocking if he had expressed some scepticism about the hype generated by Generative ... Continue Reading
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News
26 Sep 2023
UK government quietly disbands data ethics advisory board
The government has disbanded its Centre for Data Ethics and Innovation’s advisory board in favour of pulling the relevant artificial intelligence (AI) and data knowledge from a pool of external experts Continue Reading
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26 Sep 2023
How Google is priming its infrastructure for the rising artificial intelligence wave
The technology giant is integrating purpose-built hardware with an optimised software stack to meet the heightened computational demands of next-generation AI workloads. Continue Reading
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E-Zine
26 Sep 2023
Preparing for post-quantum cryptography
In this week’s Computer Weekly, our latest buyer’s guide assesses the challenges for cryptography in the emerging era of quantum computing. Google Cloud experts explain how the internet giant is preparing its datacentres for a world of AI. And we examine the privacy, compliance and backup issues from generative AI. Read the issue now. Continue Reading
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News
25 Sep 2023
Visa to fund AI scholarships for underrepresented students in government scheme
Payments giant supports UK scheme to increase diversity in the data and artificial intelligence sector through funding Continue Reading
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Blog Post
25 Sep 2023
How a responsible approach to AI enables its success
This is a guest post by Accenture's Arnab Chakraborty, global lead of responsible AI, and Senthil Ramani, head of data and AI The far-reaching capabilities of generative AI have shown AI’s first ... Continue Reading
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News
22 Sep 2023
Lords begin inquiry into large language models
Lords will examine the risks and opportunities of large language models and look at how government can effectively manage them in the coming years Continue Reading
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News
21 Sep 2023
Cisco snaps up Splunk in $28bn application observability deal
The acquisition builds out Cisco’s observability portfolio, with AI-based full-stack observability for hybrid cloud environments Continue Reading