Collaboration can lower risk
A suitable communication and collaboration strategy can also lower risk. The capability to get to resources rapidly no matter where they are situated means that many issues can be dealt with before they become problems. Customers and suppliers can be kept informed, and certain issues can be "published" into a social network to see if anyone – even those unknown to the organisation – can help in solving the problem.
Organisations today no longer have the luxury to be able to reach decisions the way they did in the “good old days” (well, maybe five years ago).
Hierarchical decision making is too slow, too dependent on the knowledge and capabilities of immediate reports in the employment chain and is too prone to errors. There must be a better way...