MySpace new look test drive

4/5

MySpace FAQ page

Source:  MySpace

MySpace FAQ page

FAQs had not been updated in years and customers struggled to find a customer service link that actually worked, says Tish Whitcraft, senior vice-president of customer experience and operations at MySpace. "We went from the bottom. Searches in online help went up 400% through a fully-integrated look and feel of the product."

 

ComputerWeekly.com's Jenny Williams walks through the new MySpace website.

View All Photo Stories

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchCIO

SearchSecurity

SearchNetworking

SearchDataCenter

SearchDataManagement

Close