NHS North Somerset PCT revamps telecoms
Source:
ntl:Telewest
Single number allows patients to access NHS services
The system enables patients to use a single number to contact NHS North Somerset. This new 0300 number for the health centre provide an option menu, which directs the patient to their required service, so they have access to the information they need.
NHS North Somerset PCT is ensuring that patients and colleagues can contact medical staff at its new primary care resource centre quickly and easily, resulting in faster responses to queries and better public service, by deploying IP-based telephony. IP Multimedia, supplied by Virgin Media Business.