Photos: Software supports Red Cross operations
ITIL framework - Red Cross operations
British Red Cross selected Hornbill’s Supportworks ITSM software as the flagship application in its adoption of key processes using the ITIL framework.
The British Red Cross is using software IT service management software from Hornbill to help it support IT users across the globe. The company was attracted by the software’s compatibility with Blackberry devices as well as its ease of use. The British Red Cross supports thousands of workers in remote locations.