IT services and outsourcing
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News
18 Mar 2024
Spring Budget risks funding legally questionable police tech
Open legal questions around how UK police are using facial recognition and cloud technology could undermine the £230m investment committed in the Spring Budget to “time and money-saving technology” for police Continue Reading
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News
15 Mar 2024
Global McDonalds IT outage result of third-party error
An IT outage that forced McDonald's to temporarily shutter thousands of restaurants has been blamed on a configuration error by a third-party supplier, but there is no suspicion of foul play Continue Reading
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News
15 Mar 2024
Global McDonalds IT outage result of third-party error
An IT outage that forced McDonald's to temporarily shutter thousands of restaurants has been blamed on a configuration error by a third-party supplier, but there is no suspicion of foul play Continue Reading
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News
13 Mar 2024
AWS launches Builder Studio in Melbourne
The Builder Studio will help customers and partners build prototype AI projects to validate and test their ideas before deployment Continue Reading
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News
12 Mar 2024
Industry partnerships and data key to better public services
Using public-private partnerships and improving the use of data are key to improving public services and the government’s ‘science and technology superpower’ ambitions, says digital secretary Michelle Donelan Continue Reading
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News
12 Mar 2024
Hammerspace leverages smart metadata handling for AI/ML workloads
Software-defined storage maker separates metadata from files to provide view-from-anywhere file system visibility. It has now leveraged that for AI/ML workloads in Hyperscale NAS Continue Reading
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E-Zine
12 Mar 2024
From grassroots to Wembley – how tech supports English football
In this week’s Computer Weekly, we talk to the CIO of The Football Association about how technology supports the national game from grassroots to the England teams. 5G Advanced is here – we report from MWC 2024 on the next steps for the mobile industry. And we examine the latest developments in the retail tech sector. Read the issue now. Continue Reading
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News
11 Mar 2024
AI Singapore, Google to build regional dataset for LLMs
AI Singapore and Google Research Asia-Pacific will build a corpus of open-source training data through Project SEALD to drive the development of LLMs in Southeast Asia Continue Reading
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News
11 Mar 2024
How Microsoft is easing GenAI adoption into financial services
Microsoft is supporting enterprise deployment models, addressing the risks of the technology and leveraging its industry cloud capabilities to ease generative AI adoption in the financial sector Continue Reading
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News
11 Mar 2024
TechUK calls for next government to introduce ‘industrial strategy’ for AI
Trade group TechUK publishes blueprint calling for winner of next election to boost tech startups, digitise government services and accelerate technology R&D Continue Reading
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News
07 Mar 2024
CCS U-turns on G-Cloud 14 insurance requirements after supplier backlash
The government procurement agency has reversed previous plans for a £20m increase in insurance cover that threatened to deter smaller suppliers from bidding for cloud computing contracts Continue Reading
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News
07 Mar 2024
Fujitsu should pay half of Post Office scandal costs, says select committee chair
Select committee chair says Fujitsu should pay half of the costs to repair damage caused by Post Office scandal Continue Reading
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News
05 Mar 2024
Unexpected costs hit many as they move to cloud storage
A Wasabi survey of cloud storage customers finds more moving to the cloud, but they are experiencing busted budgets and unexpected fees, and expect big demands from artificial intelligence workloads Continue Reading
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News
05 Mar 2024
Keepit brings backup and restore to unprotected SaaS applications
SaaS backup specialist keeps data in its own cloud datacentres, protects cloud data across numerous platforms and aims to give customers the ability to rapidly add data sources Continue Reading
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News
05 Mar 2024
Own targets SaaS backup and offers analytics insight
Targeting a growing market – SaaS applications that lack backup – Own offers backup, fine-grained restores and analytics on data stores that can bring business insight Continue Reading
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E-Zine
05 Mar 2024
Authorised access only – biometrics in the workplace
In this week’s Computer Weekly, we examine how biometrics technologies are transforming identity and access management. We analyse research that shows a mismatch between managerial expectations of generative AI and worker experience. And we look at how to assess the best hybrid cloud management tools. Read the issue now. Continue Reading
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News
04 Mar 2024
Jeremy Hunt to deliver tech-laden Spring Budget
The chancellor’s 2024 Budget will cover a £800m funding package to boost public sector productivity through technology, with cash for police tech, the justice system transformation programme and the NHS Continue Reading
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Feature
02 Mar 2024
Post Office Horizon scandal explained: Everything you need to know
Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading
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News
01 Mar 2024
Scottish government opens Techscaler hub in Silicon Valley
The Scottish Techscaler programme is piloting its first overseas hub, which will have space for 12 startups wanting to grow their businesses Continue Reading
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News
29 Feb 2024
Home Office GPS tagging of asylum seekers breaches data protection law
The Information Commissioner’s Office has issued an enforcement notice against the Home Office after finding its programme to tag asylum seekers with GPS monitors breaches data protection law Continue Reading
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News
29 Feb 2024
Post Office CEO’s claim to be ‘working hard’ on Capture investigation in doubt
The Post Office hasn’t even contacted Capture Software users brought to its attention, but CEO claimed, under oath, that the organisation has been ‘working hard’ on the cases for five weeks Continue Reading
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News
28 Feb 2024
UC finetunes tech strategy to support digital masterplan
The University of Canberra is scoping a new project to determine data, integration and multicloud strategies to support its long-term digital roadmap Continue Reading
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News
27 Feb 2024
How TeamViewer is charting its growth beyond remote connectivity
TeamViewer CEO Oliver Steil outlines the company’s efforts to build on its remote connectivity and control capabilities to support emerging use cases such as smart factories Continue Reading
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News
27 Feb 2024
Government should face legal deadlines on paying Post Office victims
The government should face a legal deadline on paying Horizon scandal victims and unfair previous settlements should be reopened, MPs have been told - amid further boardroom controversy at the Post Office Continue Reading
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News
27 Feb 2024
Hycu uses AI to develop APIs for SaaS application backup
SaaS applications don’t usually come with built-in data protection, but Hycu plans to tackle that gap in the market with AI to generate the connectors needed to backup user data Continue Reading
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E-Zine
27 Feb 2024
Microsoft’s ‘unfair’ cloud licensing under scrutiny
In this week’s Computer Weekly, we examine claims that Microsoft’s licensing policies are damaging competition in the cloud. Our latest buyer’s guide asks if hybrid cloud is now CIOs’ end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified communications market. Read the issue now. Continue Reading
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News
26 Feb 2024
Storage and backup spend in 2024 targets risk and resilience
The TechTarget and ESG spending intentions survey finds big bias towards averting risk and building organisational resilience, but on-premise storage a significant planned outlay Continue Reading
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News
26 Feb 2024
Post Office scandal roundup: Fourth Estate in full throttle
January saw mainstream media take hold of the Post Office scandal, and while that first month saw much regurgitation of old news, February saw large media outlets take story forward Continue Reading
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Definition
26 Feb 2024
containers as a service (CaaS)
Containers as a service (CaaS) is a cloud-based service that provides a secure environment for running containerized applications. Continue Reading
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News
21 Feb 2024
Co-op signs TCS deal for cloud-first push
The Co-operative Group has contracted IT service provider Tata Consultancy Services to support its move to a cloud-first IT environment Continue Reading
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News
16 Feb 2024
Post Office IT insider and the software decision that lit the Horizon scandal
As the Post Office replaces its controversial Horizon software, a former Post Office IT executive describes disastrous mistakes of the past Continue Reading
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Podcast
14 Feb 2024
Podcast: What is the impact of AI on storage and compliance?
Start now looking at artificial intelligence compliance. That’s the advice of Mathieu Gorge of Vigitrust, who says AI governance is still immature but firms should recognise the limits and still act Continue Reading
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News
13 Feb 2024
What will result from Cohesity’s Veritas acquisition?
The $7bn backup giant will leverage huge assets in enterprise customer base, compliance and governance intelligence, AI, R&D, and Kubernetes backup and storage Continue Reading
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Opinion
12 Feb 2024
A decade after breaking HMRC’s Aspire deal, the Post Office scandal exposes glaring similarities
HM Revenue & Customs finally broke from its £800m a year Aspire contract in 2016 - and the reasons have parallels with the Post Office scandal. Will government ever learn? Continue Reading
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Definition
07 Feb 2024
cloud modernization
Cloud modernization is a multistep process where existing on-premises applications, infrastructure and data sources are migrated, updated and transformed into a cloud-based architecture and environment. Continue Reading
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News
07 Feb 2024
Government reaffirms commitment to hold off on AI laws
The UK government reaffirming its commitment hold off on artificial intelligence legislation has been received positively by industry for balancing innovation and safety Continue Reading
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News
06 Feb 2024
UK government responds to AI whitepaper consultation
The UK government is considering introducing binding legal requirements for companies developing the most powerful AI systems, and has outlined a range of funding to realise the ambitions of its ‘pro-innovation’ framework for artificial intelligence Continue Reading
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News
06 Feb 2024
Post Office scandal: Phase four’s rogues’ gallery
Phase four of the public inquiry into the Post Office Horizon IT scandal revealed ‘a parade of liars, bullies, amnesiacs and arrogant individuals’ that made up the teams investigating and prosecuting subpostmasters Continue Reading
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News
06 Feb 2024
Inside NetApp’s cloud and AI strategy
NetApp’s senior executives talk up the company’s efforts to support AI initiatives and deliver first-party storage services on public cloud platforms Continue Reading
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Opinion
06 Feb 2024
The Post Office scandal shows how much AI can and must help humans
There has been much speculation about the potential for a future AI disaster after the role of IT in the Post Office scandal - but the way to avoid this is to make sure AI and humans work hand in hand Continue Reading
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Feature
05 Feb 2024
Sea-Lion explained: Southeast Asia’s first large language model
The Sea-Lion large language model was built to cater to the language and cultural diversity of Southeast Asia, which is currently underserved by existing models that mostly originate from the West Continue Reading
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News
02 Feb 2024
‘People are now listening,' Post Office inquiry told as latest phase ends
The latest phase of the public inquiry into the widest miscarriage of justice in modern UK history – the Post Office Horizon IT scandal – closes with a bang Continue Reading
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News
31 Jan 2024
Aviva signs 15-year contract with Indian IT giant
Tata Consultancy Services continues to make large gains in the UK life insurance and pensions sector Continue Reading
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News
31 Jan 2024
Singtel ropes in industry partners in datacentre push
Singtel inks partnerships with Nvidia, Gulf Energy, Medco and others in its efforts to grow its datacentre business and support AI adoption in Singapore and Southeast Asia Continue Reading
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Feature
31 Jan 2024
Retail’s Big Show: Reporting from the retail technology front line
What themes will we be seeing in the retail tech space over the next year according to the 2024 National Retail Federation’s Big Show? Continue Reading
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Definition
31 Jan 2024
Amazon Web Services (AWS)
AWS (Amazon Web Services) is a comprehensive, evolving cloud computing platform provided by Amazon. It includes a mixture of infrastructure-as-a-service (IaaS), platform-as-a-service and packaged software-as-a-service (SaaS) offerings. Continue Reading
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News
30 Jan 2024
Pre-Horizon users contacting lawyers as more Post Office IT horror stories emerge
Lawyer says there is no reason to believe the Post Office treated unexplained shortfalls on systems prior to Horizon any differently to the way it dealt with unexplained Horizon shortfalls Continue Reading
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Feature
29 Jan 2024
French TV giant sticks with Dell NAS for channel upgrade
TF1 has the biggest market share in French TV, but plans for more. It has upgraded from Isilon to PowerScale scale-out NAS and saved 42% in energy costs, halving rackspace use Continue Reading
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News
29 Jan 2024
Proposed changes to investment thresholds highlights lack of funding diversity
The government is introducing a law to raise the income threshold for potential angel investors, potentially making it harder for people from underrepresented groups to fund startups Continue Reading
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News
29 Jan 2024
Google Cloud teams up with Singapore government on AI initiatives
Over 100 generative AI use cases have been tested through the AI Trailblazers programme, among other initiatives to spur AI adoption and build AI talent in the city-state Continue Reading
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News
29 Jan 2024
MP demands answers from government minister over second faulty Post Office IT system
Kevan Jones MP highlighted evidence of injustices caused by a computer system used in Post Office branches prior to the introduction of the controversial Horizon system. Continue Reading
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News
26 Jan 2024
GenAI tools ‘could not exist’ if firms are made to pay copyright
AI firm Anthropic hits out at copyright lawsuit filed by music publishers, claiming the content ingested into its models falls under ‘fair use’ and that any licensing regime would be too complex and costly Continue Reading
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News
26 Jan 2024
UK government consults on age verification tech in alcohol sales
The government has said it wants to allow the use of digital identities and various age-verification technologies in alcohol sales Continue Reading
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News
26 Jan 2024
Expert IT witness outsmarted an ‘aggressive’ Post Office to get to truth after inspection ‘madness’
The Post Office’s attempts to protect the Horizon system are well known, in light of the public inquiry and a recent TV drama, but Computer Weekly can reveal how an IT expert was treated during his investigation of Horizon Continue Reading
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Opinion
25 Jan 2024
Mitigating the risks of modern application development
Organisations need to have visibility over their software supply chain, secure and monitor interfaces to legacy systems and adopt zero trust to mitigate the risks of modern application development Continue Reading
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Feature
25 Jan 2024
Cloud is not always the answer: Five reasons why
We look at why the cloud is not always the best choice, including for reasons of cost, application suitability, management, data protection and the needs of the business Continue Reading
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Definition
24 Jan 2024
cloud SLA (cloud service-level agreement)
A cloud SLA (cloud service-level agreement) is an agreement between a cloud service provider and a customer that ensures a minimum level of service is maintained. Continue Reading
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News
24 Jan 2024
Inside Cisco’s security platform strategy
Raj Chopra, senior vice-president of Cisco’s security business, outlines the company’s security platform strategy and how it brought different products together into a single platform Continue Reading
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News
24 Jan 2024
Committee chair asks minister to back ‘Mr Bates clause’ in Post Office compensation legislation
Select committee chair wants guarantees on financial redress for subpostmasters that suffered in the Horizon scandal Continue Reading
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Podcast
23 Jan 2024
Podcast: Storage and compliance outlook for 2024
Interesting times ahead in 2024 as we talk to Mathieu Gorge, CEO of Vigitrust, about updates to EU regs, PCI, NIST, post-Brexit divergence and 60 national elections across the globe Continue Reading
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Feature
22 Jan 2024
The Loan Charge scandal explained: Everything you need to know
Tens of thousands of IT contractors have been saddled with life-changing tax bills as a result of a controversial, retroactive government policy – and the fall-out from its introduction has been likened to the Post Office IT scandal Continue Reading
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News
19 Jan 2024
ICO prompts confusion over police cloud legality
The UK data regulator has suggested that, despite major data protection concerns, it is likely to greenlight police cloud deployments because of an information-sharing agreement with the US government Continue Reading
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News
19 Jan 2024
Fujitsu boss admits to missed opportunities to prevent miscarriages of justice
Concerns of an expert witness in subpostmaster trials were ignored by Fujitsu Continue Reading
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News
19 Jan 2024
AWS plans huge investment in Japan cloud infrastructure
Amazon Web Services plans to invest over $15bn into its existing cloud infrastructure in Tokyo and Osaka by 2027 to meet growing customer demand Continue Reading
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News
18 Jan 2024
Gartner: The big IT outsourcing contract returns
Gartner’s latest spending forecast shows IT services is set to become the largest segment of IT spending in 2024 Continue Reading
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News
18 Jan 2024
Anger sparked by TV drama forces Fujitsu to put public sector contract bidding on hold
It is not just the UK government that has been forced to act quickly amid public anger, as a wounded Fujitsu stalls government contract bidding Continue Reading
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News
18 Jan 2024
More than 900 subpostmaster convictions wouldn’t have happened without Post Office-backed law change
IT expert says it cannot be the case that computer evidence is treated as accurate in court, without investigation into surrounding circumstances Continue Reading
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Feature
17 Jan 2024
Cloud-to-cloud backup: What it is and why you (probably) need it
Basic cloud data protection is just not enough. Several loopholes leave business data vulnerable and that means additional cloud-to-cloud backup should be seriously considered Continue Reading
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News
17 Jan 2024
Michelle Donelan aims high on tech innovation growth
The science, innovation and technology secretary wants the UK to match US VC investment as a proportion of GDP Continue Reading
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News
17 Jan 2024
Data on Kubernetes Community aims at K8S storage scaling solution
DoKC works on community solutions for Kubernetes. It aims to develop storage scaling automation for the containerised platform outside the orbit of the big vendors Continue Reading
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Opinion
17 Jan 2024
Paula Vennells fails to practice what she preaches in Post Office scandal
Reverend Richard Coles tells Computer Weekly how a recent ITV drama ‘moved and enraged’ a public that had missed the unfolding of the biggest miscarriage of justice in modern history, in front of their noses Continue Reading
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16 Jan 2024
How Fujitsu became a central part of the decades-long Post Office scandal
After a TV drama brought the Post Office scandal to a wider audience, many are wondering how and why a Japanese IT company became embroiled in the story. We examine the history behind Fujitsu’s role. Continue Reading
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Blog Post
15 Jan 2024
Post Office scandal: A very good start to what comes next
Well, what can we say? Humbly, let’s start with a very big thank you to Little Gem, the TV production company that created Mr Bates vs the Post Office, and to ITV for broadcasting the drama at ... Continue Reading
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News
15 Jan 2024
Santander bank added 4,500 tech staff last year
Santander added thousands of IT staff to its global operation last year, as part of its digital transformation Continue Reading
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Opinion
15 Jan 2024
How the UK is supporting the Ukraine tech community
The launch of a TechBridge between UK and Ukraine allow IT experts from each country to collaborate and share experiences Continue Reading
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News
12 Jan 2024
Post Office scandal inquiry hits mainstream after dramatic start to year
Long-running statutory public inquiry restarts with hugely increased interest following ITV’s dramatisation of the two decades-long scandal Continue Reading
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News
11 Jan 2024
Fujitsu UK employees working for HMRC to strike during self-assessment tax period over pay
Hundreds of Fujitsu UK staff working for HMRC are set to strike later this month over a pay rise dispute Continue Reading
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Opinion
11 Jan 2024
Redefining the cyber domain to tackle the challenges of tomorrow
Emerging technologies have brought about a new age of cyber – and we need a 360-degree collaborative approach more than ever to succeed Continue Reading
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Feature
10 Jan 2024
Storage technology explained: Flash vs HDD
In this guide, we examine the differences between flash storage and HDD, the rise of NVMe and much denser formats such as QLC, and whether or not flash will vanquish HDD in the all-flash datacentre Continue Reading
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News
10 Jan 2024
How Fujitsu became a central part of the Post Office scandal
As a TV drama brings the Post Office scandal to a wider audience, many are wondering how and why a Japanese IT company became embroiled in the story – we examine the troubled history behind Fujitsu’s role Continue Reading
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News
08 Jan 2024
Post Office scandal furore is moment to change digital evidence rules
The current rules around digital evidence are partly to blame for the widest miscarriage of justice in UK history Continue Reading
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Feature
04 Jan 2024
Richer customer experiences at your service
The arrival of contact centre technologies and services into the world of unified communications and collaboration has seen core features expanded to make customer experiences richer and more profitable Continue Reading
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News
02 Jan 2024
Cloudflare eyes GenAI workloads with Workers AI
Cloudflare’s Workers developer platform is touted to make it easier for organisations to deploy GenAI capabilities at the edge to speed up inferencing Continue Reading
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News
29 Dec 2023
Top 10 India IT stories of 2023
We recap the year’s top 10 stories in India, including the country’s datacentre boom and innovations in space and agriculture technologies Continue Reading
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Definition
28 Dec 2023
cloud application performance management (cloud APM)
Cloud application performance management (cloud APM) is the process of monitoring resources that support software application performance in public cloud, private cloud and hybrid cloud environments. It takes actions to resolve issues and maintain optimal performance. Continue Reading
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News
28 Dec 2023
Top 10 ANZ IT stories of 2023
We recap the top 10 stories in Australia and New Zealand, including the innovations and challenges that organisations in the region have faced over the past year Continue Reading
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Definition
21 Dec 2023
globalization
Globalization is the process by which ideas, knowledge, information, goods and services spread around the world. Continue Reading
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News
21 Dec 2023
Top 10 storage stories of 2023
In this 2023 review, we consider if flash will thrash disk, what the Toyota outage shows about capacity planning, how to achieve green storage, the backup and compliance risks of AI, the lowdown on DPUs, and more Continue Reading
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News
21 Dec 2023
Top 10 storage supplier strategy stories of 2023
In 2023, we looked at the top storage suppliers, their market share and how they set themselves for a future of hybrid cloud, containerisation and consumption models of purchasing Continue Reading
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News
20 Dec 2023
Post Office gets government handout as Horizon replacement costs increase ‘significantly’
The increasing costs associated with replacing the Post Office’s controversial IT system have forced the government to hand it over £100m extra Continue Reading
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News
20 Dec 2023
Orange Business boosts digital ambitions with Expertime acquisition
Acquisition of consulting company by business services division of global telco becomes latest part of strategic ambition to accelerate growth in digital services and support growth in digital, public cloud, AI and data Continue Reading
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News
20 Dec 2023
'No hiding place' for those responsible for Post Office Horizon scandal
MPs want individuals to be held to account for their roles in causing the Post Office Horizon scandal, which destroyed thousands of lives Continue Reading
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News
20 Dec 2023
Inside Zoom’s generative AI strategy
Zoom’s federated approach towards generative AI allows it to use a combination of models that are most suitable for the task on hand while lowering costs for itself and customers Continue Reading
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News
19 Dec 2023
Digital Ethics Summit 2023: The year in AI
At trade association TechUK’s seventh annual Digital Ethics Summit, public officials, industry figures and civil society groups met to discuss the state of AI regulation and the direction of travel set for 2024 Continue Reading
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Feature
19 Dec 2023
On-prem vs cloud storage: Four decisions about data location
Hybrid cloud is now a reality. But how to decide what data goes where? We highlight four key decision points to evaluate whether data should be stored on-premise or in the cloud Continue Reading
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News
19 Dec 2023
Top 10 Nordic stories of 2023
Known for its advances in digital technology, the Nordic region continues to pioneer the startup sector while making serious waves in Quantum computing and artificial intelligence Continue Reading
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E-Zine
19 Dec 2023
The ransomware threat to UK critical infrastructure
In this week’s Computer Weekly, a parliamentary report warns that a lack of ransomware preparedness at the highest levels of government is leaving UK critical national infrastructure dangerously exposed – we analyse the risks. We examine how AI tools are helping to enhance cloud security. And the CTO at jewellery retailer Pandora discusses organisational change in IT. Read the issue now. Continue Reading
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Feature
18 Dec 2023
Pure Storage: Flash ‘startup’ that brings late entrant advantage
Storage profile: We look at Pure Storage, the youngest of the array makers, which comes to market with well-developed flash, hybrid cloud and consumption purchasing models Continue Reading
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News
15 Dec 2023
Government advised to overturn all Post Office scandal convictions
An independent board set up to advise the government on compensation for innocent subpostmasters has recommended that all the Post Office scandal convictions are ‘unsafe’ and should be overturned Continue Reading
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News
15 Dec 2023
Alibaba debuts LLMs for Southeast Asia
Alibaba’s SeaLLMs are built to address the linguistic diversity and nuances in Southeast Asia, enabling businesses to deploy localised chatbots and translation applications Continue Reading
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News
14 Dec 2023
Current Post Office executive in denial of Horizon cover-up
Executives at the Post Office today are still in denial of the part they played in destroying the lives of thousands of people Continue Reading
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Blog Post
13 Dec 2023
The Post Office Scandal: When culture ate the law for breakfast
Famously, “culture eats strategy for breakfast,” according to management guru Peter Drucker. What should we make, then, of the culture at the Post Office when it was prosecuting innocent people ... Continue Reading