IT services and outsourcing

SMEs eye moving business to challenger bank

Known for their consumer banking success, challenger banks are now winning over hearts and minds in the small business sector Continue Reading

Latest Innovate Finance report reveals decrease in UK fintech investment, but like-for-like increase

Innovate Finance’s latest figures on fintech investment show reduction in UK, but report methodology leaves this open to change Continue Reading

Tech firms failing to address forced labour in supply chains

Subpar due diligence processes in the tech sector – including poor purchasing practices, sparsely implemented collective bargaining coverage, and a lack of redress for workers – is leaving supply chain workers open to abuse, says KnowTheChain Continue Reading

How cloud technology is supporting space missions

Cloud-based machine learning and other services are finding their way into space to analyse satellite imagery and monitor space debris, among other space applications Continue Reading

Cyber gang abused free trials to exploit public cloud CPU resources

A South Africa-based cyber crime gang exploited free trials and introductory offers to run cryptominers via public cloud services, then did a runner without paying Continue Reading

How technology is fuelling CommBank’s customer experience

The Commonwealth Bank of Australia has built up capabilities in cloud and microservices while empowering engineering teams to solve complex customer problems Continue Reading

Traditional banking under threat from platform-based alternatives

Banking as a service embedded in non-banking business offerings will take large chunks from traditional banks Continue Reading

Why India’s Mphasis chose West Yorkshire for tech hub

IT services firm Mphasis is moving more service delivery to the UK with around 1000 tech recruits planned for Northern England Continue Reading

How Tencent Cloud is cracking ASEAN’s cloud market

The Chinese cloud supplier is playing to its strengths in platform services, media streaming and communications to grow its business in Southeast Asia Continue Reading

CDO interview: Lisa Heneghan, global chief digital officer, KPMG

The advisory and consultancy firm’s former UK CDO has stepped up into a global role – with a whole new set of challenges and opportunities around taking digital transformation further Continue Reading

Batam datacentre to capture spillover demand from Singapore

NeutraDC’s new datacentre facility in Batam will enable it to meet the spillover demand for datacentre services from neighbouring markets Continue Reading

CIO interview: David Schwartz, vice-president, PepsiCo Labs

The food and drinks giant actively seeks out innovative tech startups and runs a programme to find creative ways to use their products to benefit the business Continue Reading

Top 10 technology and ethics stories of 2022

Here are Computer Weekly’s top 10 technology and ethics stories of 2022 Continue Reading

Top 10 technology startup stories of 2022

Here are Computer Weekly’s top 10 technology startup stories of 2022 Continue Reading

Top 10 ASEAN IT stories of 2022

Despite the challenges over the past year, ASEAN businesses have taken things in stride as they press on with digital transformation, whether it is empowering citizen developers or building cloud-native applications Continue Reading

Top 10 financial services IT stories of 2022

Here are Computer Weekly’s top 10 financial services IT articles of 2022, looking back at the moves and changes over the past year Continue Reading

Top 10 India IT stories of 2022

We recap the top 10 stories in India, including the digitisation work undertaken by global firms in the country and the progress made by local enterprises in harnessing technology Continue Reading

Top 10 ANZ IT stories of 2022

We recap the top 10 stories in Australia and New Zealand, including the opportunities and challenges that organisations in the region have faced over the past year Continue Reading

Top 10 emerging storage trends stories of 2022

There’s a seismic shift to the cloud. In its wake, object storage, unstructured data, analytics, unified file and object, and consumption models of procurement have all been boosted Continue Reading

The Post Office IT scandal – cock-up or cover-up?

In this week’s Computer Weekly, the second phase of the Post Office IT scandal inquiry revealed further shocking details at every turn – we review the latest evidence. We examine progress of the roll-out of fast broadband connectivity across the UK. And as the Online Safety Bill returns to Parliament, we look at the ongoing arguments about how to keep the internet safe. Read the issue now. Continue Reading

GitHub CEO: Artificial intelligence will not replace developers

Artificial intelligence will enable developers to learn at their own pace and become more productive rather than take over their jobs, says GitHub CEO Thomas Dohmke Continue Reading

Top 10 storage and backup customer stories of 2022

Here are Computer Weekly’s top 10 storage and backup customer stories of 2022 Continue Reading

IT Sustainability Think Tank: Risk and resilience – two sides of the same climate coin

Against a backdrop of rising energy costs and supply uncertainty, cutting the amount of power their ICT estate consumes can also help enterprises curb their carbon emissions Continue Reading

Digital Ethics Summit: Who benefits from new technology?

Experts at the 2022 Digital Ethics Summit say expedited development cycles and obviously over-hyped PR material, in tandem with the public’s near-total exclusion from conversations around technology, is creating distrust towards the tech sector Continue Reading

Alibaba Cloud to debut blockchain service

The Chinese cloud supplier is readying a blockchain node service to simplify and speed up blockchain technology deployments Continue Reading

Criminal Cases Review Commission calls on more convicted subpostmasters to come forward

The Criminal Cases Review Commission wants more former subpostmasters to come forward if they think they were prosecuted by the Post Office based on data from the error-prone Horizon computer system Continue Reading

Microsoft and London Stock Exchange agree £2.3bn 10-year cloud deal

The London Stock Exchange is building on its acquisition of financial data provider Refinitiv through a deal with Microsoft Continue Reading

New cyber approaches ease Registers of Scotland’s AWS migration

As the holder of the oldest national public land register in the world, Registers of Scotland has a storied history dating back centuries. Find out how Palo Alto Networks is keeping its processes and data secure as it goes all-in on Amazon Web Services Continue Reading

How India is moving towards net zero

Home-grown companies and multinational firms are doubling down on sustainability efforts, but more needs to be done to improve datacentre efficiency and avoid greenwashing Continue Reading

More Uber data exposed in possible supply chain attack

A second incident affecting ride-sharing app Uber appears to have originated through a third party in a supply chain attack Continue Reading

Special educational needs students use virtual reality to help navigate real world

Students on the autistic spectrum are using virtual reality to help them prepare for real-world interaction Continue Reading

Customer frustrations mount as Rackspace investigation proceeds

Rackspace says it is making progress on restoring services following a ransomware attack on its Hosted Exchange business, but customers are becoming frustrated with a lack of communication Continue Reading

Top IT predictions in APAC in 2023

Robotics, cross-cloud data mobility and cyber insurance are some of the key trends that will shape Asia-Pacific’s technology landscape in 2023 Continue Reading

IR35: HMRC claims ‘potential’ legislative change in pipeline to address settlement offset issue

HMRC claims work on a ‘potential legislative solution’ is underway to ensure it does not collect more tax than is due when end-user organisations are found to have made errors in determining the IR35 status of their contractors Continue Reading

How Zscaler is cracking APAC’s cloud security market

Zscaler’s head in Asia-Pacific and Japan talks up the company’s growth momentum in the region and what it is doing to address areas where it can do better Continue Reading

Labour unveils plans to make UK global startup hub

The Labour Party has published a review into the UK startup landscape, which calls for a number of changes to help make the country a more attractive place for startups Continue Reading

CW Europe: Finland prepares for drone technology take-off

Finland is preparing for a future where it could rely on flying drone technology. Read about its plans in this issue. Also find out how a PhD student in the Netherlands is helping to detect hidden messages on the internet by using steganography. Continue Reading

Rackspace email outage confirmed as ransomware attack

An ongoing outage affecting Rackspace email customers is the result of a ransomware attack Continue Reading

Post Office scandal – “cock-up or cook-up”?

The second phase of the Post Office Horizon IT scandal raised more questions over who did what, when and where, with shocking revelations at every turn Continue Reading

Vingroup to run SAP systems on Google Cloud

The Vietnam conglomerate and EV maker is planning to migrate all its SAP systems to Google Cloud in a move that is expected to reap cost savings and improve product quality Continue Reading

Industrial IoT focus of next NCSC startup challenge

The NCSC for Startups programme is looking for innovative ideas to encrypt and secure the industrial internet of things Continue Reading

How HashiCorp is driving cloud provisioning and management

HashiCorp CEO Dave McJannet talks up how the company is supporting cloud provisioning in a hybrid environment and its investments in Asia-Pacific to capitalise on the region’s growth potential Continue Reading

Cohesity doubles down on cyber-defence failings via backup

Datahawk service and Data Security Alliance bring clean data restores, ransomware artefact detection, data vaulting and data audit for a clearer understanding of attack impact Continue Reading

Post Office boosted its ‘coffers’ as Horizon system threw up unexplained shortfalls, inquiry told

The Post Office was ‘keen’ to make subpostmasters cover unexplained accounting shortfall as its business struggled, public inquiry hears Continue Reading

When IT goes wrong: A question of trust

The car crash that has been unfolding during the Post Office IT scandal inquiry puts a big question mark over trust in IT and whether consultants truly work in our best interest. Thousands of ... Continue Reading

Microsoft 365 banned in German schools over privacy concerns

German schools cannot legally use Microsoft Office 365 over lack of clarity about how data is collected, shared and used, as well as the potential for unlawful transfer of European citizens’ personal data to the US Continue Reading

Subpostmaster federation deliberately kept public in dark over computer problems

The federation representing subpostmasters deliberately suppressed information about computer errors that could have saved its members from devastating life-changing events Continue Reading

NIS regulations to be extended to cover MSPs

The UK government is moving ahead with plans to update the Network and Information Systems regulations to bring outsourcers and MSPs into scope Continue Reading

From capex to opex: Storage procurement options bloom

We look at the growing list of possibilities when it comes to paying for storage infrastructure, ranging from upfront purchases with upgrades to pure pay-as-you-go options Continue Reading

Parity AI talks about auditing recruitment algorithms for bias

Algorithmic auditing firm Parity speaks to Computer Weekly about the process of auditing artificial intelligence for bias, following its partnership with AI-powered recruitment platform Beamery Continue Reading

How MongoDB is driving growth in ANZ

MongoDB, which counts the likes of Bendigo and Adelaide Bank as clients, has been driving skills development and investing in local manpower in Australia and New Zealand Continue Reading

AWS eyes mission-critical workloads in ASEAN

Cloud giant AWS is eyeing more business from mission-critical workloads and the financial services industry in Southeast Asia as it readies itself for the next phase of growth Continue Reading

Panzura partners with AWS on ransomware counter-measures

Panzura might have slipped beneath the waves, but it’s come back reinvigorated, and now boasts integration with AWS with ransomware protection and Outposts hardware Continue Reading

Plexal inducts six into cyber leadership scheme

Tech innovation hub Plexal is expanding its Cyber Runway programme with a new Ignite strand dedicated to supporting high-potential security leaders Continue Reading

Fujitsu put pressure on UK government to sign off troubled Horizon project, public inquiry hears

Telegram from British Embassy in Tokyo to UK government reveals pressure on ministers to sign off controversial contract Continue Reading

IT services sector hiring slows to pre-pandemic levels

IT services firms have slowed their recruitment after a major acceleration in hiring during the Covid-19 pandemic Continue Reading

New India – the next global tech magnet

A group of UK tech leaders visited India, and may have seen the next world-leading tech ecosystem emerging Continue Reading

Cloud storage: Key storage specifications

We look at the key specs in cloud storage, including availability – such as five nines – bandwidth, IOPS and latency, capacity and tiering functionality, egress charges and security Continue Reading

How Singapore’s OCBC is harnessing open source

OCBC using the OpenShift container platform to modernise its applications, reduce its reliance on proprietary software and deliver new business capabilities Continue Reading

Informatica CEO: ‘We’re the Switzerland of data’

Informatica CEO Amit Walia talks up the company’s role as the ‘Switzerland of data’, helping organisations to manage data across different platforms as it transitions into a cloud-first supplier of data management tools Continue Reading

Brexit deregulation will make UK next Silicon Valley, vows Hunt

Chancellor vows to revolutionise how the IT industry is regulated to spur competition, investment and innovation in a technological ‘Big Bang’ Continue Reading

Agility, business more important than cost, network management for IT teams

Cisco report finds new rules applying in a multicloud world, with IT decision-makers regarding security as the top networking challenge when managing distributed and hybrid workloads Continue Reading

How to protect against ransomware attacks

In this week’s Computer Weekly, we look at how to prepare for and protect against ransomware, and what to do if you’re hit by an attack. We gauge industry reaction to Ofcom’s plan to investigate the big three cloud providers. And we find out how travel giant TUI is implementing self-service analytics. Read the issue now. Continue Reading

Inside Singapore’s public sector IT strategy

Adopting a platform approach with products that can scale across the board and building a strong engineering bench are some of the key aspects in Singapore’s public sector IT strategy Continue Reading

Sadiq Khan launches Data for London Advisory Board

Board will look at how to join up and share data between public and private London organisations in an effort to build a stronger data economy and improve public services Continue Reading

The next decade in enterprise backup

Backup set to adapt to deliver more security, ransomware protection and flash-speed restores, and deal with the complexity of multi-, hybrid cloud and container-based operations Continue Reading

Lenovo bolsters services play with PCCW Solutions

Lenovo’s acquisition of PCCW Solutions brings sought-after capabilities in hybrid cloud and application modernisation as it expands its services footprint in Asia Continue Reading

Defra confirms final settlement of £86.5m with HMRC over ‘historic’ IR35 status assessment errors

The conclusion of HMRC’s long-running enquiry into errors made by the Department for Environment, Food and Rural Affairs when assessing the IR35 status of its contractors has seen it pay a final settlement of £86.5m to the tax collection agency Continue Reading

Loan charge contractors hit with fresh loan repayment request from new firm

IT contractors who participated in loan-based remuneration schemes and were previously pursued to repay loans issued to them by a company called Felicitas Solutions are now being chased for payment by a new entity Continue Reading

Why Sophos is bullish on managed security services

Sophos has grown its managed detection and response business to more than $100m over the last three years as more organisations grapple with the increasingly complex cyber security landscape Continue Reading

Six subpostmaster convictions referred for appeal in Scotland

Six former subpostmasters in Scotland will have appeals against criminal convictions heard after being referred by Scotland’s Criminal Cases Review Commission Continue Reading

How Imec hopes to industrialise artificial intelligence

Pure research explores the fundamental questions of artificial intelligence, but applied research takes those ideas to industry, making it all worthwhile Continue Reading

How the US-China chip war will affect IT leaders

In this week’s Computer Weekly, as the US ramps up semiconductor sanctions on China, we examine the ramifications across the tech sector. Cyber criminals are turning to new forms of encryption – we talk to the Dutch researchers trying to catch them. And we look at what cloud providers need to do to improve customer experience. Read the issue now. Continue Reading

Cloud networking vs. cloud computing: What's the difference?

Organizations might sometimes consider cloud computing and cloud networking as interchangeable due to their similarities. But the two strategies have different goals and processes. Continue Reading

UK climate tech startup investment doubles in 2022

Climate technology investment has nearly doubled in the UK over the past year and is growing globally, but questions remain over how to scale capacity and whether the necessary change will occur in time to prevent climate catastrophe Continue Reading

Public sector IT projects need ethical data practices from start

Data ethics needs to be integrated into public sector IT projects from the very start, and considered throughout every stage of the process, to be effective Continue Reading

How Globe is driving data analytics with Snowflake

The largest telco in the Philippines has moved its on-premise data warehouse to Snowflake to address scalability challenges and improve customer experience Continue Reading

Three million empty seats: What can we do about the cyber skills shortage?

Companies should look for candidates with the right skills potential, rather than insist they tick a hundred different security skills boxes Continue Reading

Aiven expands in APAC, builds new capabilities

Managed service provider of open source databases and data platforms Aiven grew its business in Asia-Pacific by over 100% over the past year, and is now building new capabilities in data warehouses and other areas Continue Reading

Microsoft pledges $100m in new IT support for Ukraine

Microsoft will continue to offer free-of-charge technology support to Ukraine for the foreseeable future Continue Reading

Confirmation bias led Post Office to prosecute subpostmasters without investigation, inquiry told

Former Post Office tech leader tells public inquiry that confirmation bias led to hundreds of subpostmasters being prosecuted for financial crimes without proper investigation Continue Reading

Why technology change is slow at larger firms

Firms that commit to a single cloud provider and a lack of investment in improving developer productivity can drive up costs and slow down the pace of change, technology leaders say Continue Reading

Alibaba Cloud debuts cloud-powered laptop

Alibaba Cloud launches a cloud-powered laptop that will enable mobile workers to crunch compute-intensive workloads without the need for more powerful machines Continue Reading

NetApp launches BlueXP as single console across on-prem and cloud

BlueXP gives customers monitoring and control over all NetApp storage on-site and in multiple clouds. Meanwhile, its Ontap OS has added S3 object storage access Continue Reading

How Elastic is going beyond enterprise search

Elastic has been doubling down on the security and observability capabilities of its open-source platform, going beyond its roots in enterprise search Continue Reading

How the pandemic accelerated tech adoption in hospitality

In this week’s Computer Weekly, we look at how the hospitality sector is turning to technology to rebuild after it was devastated by the pandemic. Google’s cloud business is growing but remains well behind the market leaders – what does its future look like? And we look at the benefits of AIOps for storage. Read the issue now. Continue Reading

SoftIron’s HyperCloud to ease private cloud deployments

SoftIron claims its technology stack fully automates the provisioning of storage, compute, networking and infrastructure services, providing a fully functioning, multi-tenant cloud Continue Reading

ICO warns against using biometrics for ‘emotional analysis’

ICO warning highlights risk of ‘systemic bias’ and discrimination associated with organisations using biometric data and technologies for emotion analysis Continue Reading

Reported Horizon errors should have been ‘show-stopper’, public inquiry told

Subpostmasters should have been given the benefit of the doubt over unexplained losses, but were hounded to pay money back, with lives ruined and innocent people prosecuted Continue Reading

New minister asked to pause Fujitsu government contracts

Parliamentarians keep focus on Fujitsu’s role in the Post Office Horizon scandal with demand for pause on government contracts to the supplier Continue Reading

Sainsbury’s outsources for cloud-first benefits

Retailer signs multi-year IT services contract with Tata Consultancy Services to support move to cloud-first strategy Continue Reading

UK needs stronger regional innovation clusters outside South East

Venture capital fund managers speak to Computer Weekly about the importance of innovation clusters to the UK tech ecosystem, and the need to develop further investment opportunities outside the South East Continue Reading

The Most Influential Women in UK Technology 2022

In this week’s Computer Weekly, we reveal our annual list of the 50 Most Influential Women in UK Technology. We talk to the No.1 on the list, Flavilla Fongang, about how to improve diversity and inclusion in the sector. And we introduce our seven rising stars – the future female leaders of UK IT. Read the issue now. Continue Reading

AWS to open cloud region in Thailand

Amazon Web Services is planning to launch a Bangkok region, following the debut of CloudFront Edge locations and Outposts in the past two years Continue Reading

Cloud bursting: Six key steps in planning and decision-making

We explore the key stages in a cloud bursting project: assessing the data and workflows, variants in the mechanism, application suitability, having the right resources, and planning and testing Continue Reading

Ukrainian and UK IT sectors to deepen collaboration, partnerships

BCS, the Chartered Institute for IT, and the IT Ukraine Association have signed an MoU to deepen collaboration between the UK and Ukrainian IT sectors, and champion new partnerships and growth opportunities Continue Reading

Oracle: We’re punching above our category

Oracle claims to have debunked the misnomer that Oracle Cloud is only good for Oracle workloads and that its efforts to support and interoperate with other platforms has been driving growth Continue Reading

Lloyds Bank launches innovation sandbox

Banking group establishes a sandbox where fintechs can build and test applications for Lloyds Continue Reading

Oracle expands cloud infrastructure portfolio, eyes partner cloud market

Oracle Alloy will enable partners such as systems integrators, telcos and other service providers to offer a full set of cloud services that can be tailored to the needs of specific markets and industries Continue Reading

Skype’s legacy and the rise of the ‘new Nordics’

Estonia and other Baltic states could be part of a ‘new Nordics’ of technology innovation Continue Reading