IT services and outsourcing
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News
30 May 2023
Downstream breaches of Capita customers spreading
As many as 90 organisations that used Capita services have now reported data breaches arising from various security incidents at the outsourcer Continue Reading
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News
30 May 2023
How Pendula is driving customer communications
The Australian startup’s conversational messaging platform lets businesses draw on internal and external data to cross-sell and upsell their offerings while improving customer retention Continue Reading
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News
06 May 2020
Tech firms risk cashflow issues due to pandemic
Analyst Gartner warns that some tech firms may go bust because of inadequate coronavirus planning, and CIOs will need to reassess IT supplier viability Continue Reading
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News
05 May 2020
Coronavirus: Total outsourcing spending collapses in March
IT spending plunged in March, drastically reducing increases that had been expected in the EMEA region Continue Reading
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05 May 2020
Covid-19 will leave its legacy on global IT services
IT services buying and selling will go through a transformation during the coronavirus crisis Continue Reading
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News
04 May 2020
NatWest Bank shutters its app based bank after five months
NatWest is closing its consumer-facing, app-based bank and increasing its focus on mobile business bank Mettle Continue Reading
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News
04 May 2020
Coronavirus: Do Indian companies still have an edge in Nordic outsourcing?
Covid-19 lockdowns and social distancing have affected Nordic outsourcing strategies. Do Indian firms still have the upper hand? Continue Reading
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News
30 Apr 2020
Coronavirus: Government under pressure to give limited company IT workers more financial support
IT contractors who provide services through their own limited companies and pay themselves in dividends are largely uncatered for by the goverment's various coronavirus-focused business support packages, and are facing financial difficulties Continue Reading
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News
29 Apr 2020
Coronavirus: Startups raise £663m during lockdown
Investment is significantly higher than at the same time last year, but it is concentrated in very few hands as the total number of deals declines Continue Reading
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News
29 Apr 2020
Nordic CIO interview: Stefan Olowsson, Swedish Social Insurance Agency
Stefan Olowsson, CIO at Sweden’s Försäkringskassan, helps to ensure social security payments run smoothly, which is a balancing act of innovation, data security and reliable delivery Continue Reading
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News
29 Apr 2020
Australian researchers tap cloud to save the Tasmanian devil
Researchers at the University of Sydney are using Amazon Web Services to speed up genomics research in one of Australia’s wildlife conservation programmes Continue Reading
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News
28 Apr 2020
Confidence of UK startups rocked by coronavirus
Firms worry how to keep sales up and secure investment during pandemic Continue Reading
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News
28 Apr 2020
Covid-19 will decimate fintechs, but those that survive will prosper
The coronavirus will wipe out some fintechs, but those that get through it will share in the next growth phase of the industry's development Continue Reading
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News
27 Apr 2020
Funding released to support winners of coronavirus technology challenge
To help support the most vulnerable during the pandemic, NHSX and its partners are testing a range of digital solutions submitted as part of fast-track technology competition Continue Reading
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News
27 Apr 2020
How Vonage is riding the e-commerce wave in Asia
The surge in online sales across Asia has boosted demand for cloud-based communications services as more e-commerce players look to integrate text messaging, voice and video into customer engagement platforms Continue Reading
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News
27 Apr 2020
Australia’s CovidSafe app debuts, source codes to follow
Australia’s contact tracing app has been downloaded more than 1.1 million times, even as privacy concerns linger on Continue Reading
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News
24 Apr 2020
How likely are IT service providers to offer discounts in an unprecedented global recession?
As the global economy slows, businesses are trying to cut costs, with IT services one of the first stops – but what are the chances of a happy outcome? Continue Reading
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News
23 Apr 2020
Nasdaq gives customers real-time data through cloud platform
US stock exchange uses public cloud and APIs to provide investment companies with real-time data on trading activity Continue Reading
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News
22 Apr 2020
Coronavirus: Swedish college implements digital plans early
Work done by a Swedish medical school over the past few years to prepare digital education options is paying off as lockdown forces it to close physical classrooms Continue Reading
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News
22 Apr 2020
More than 80% of UK startups ineligible for public-private coronavirus loans
With the majority of startups left out in the cold, the UK government must now focus on the delivery speed of what is available, according to ecosystem leaders Continue Reading
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News
22 Apr 2020
IR35 private sector reforms: Treasury ignores sub-committee’s plea to delay April 2021 start date
Despite the Finance Bill Sub-Committee claiming it would argue for the IR35 reforms to be delayed even if there were no pandemic, HM Treasury remains committed to revised April 2021 roll-out date Continue Reading
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News
22 Apr 2020
How DBS is reaping the dividends of digital transformation
At DBS Bank, the Covid-19 coronavirus outbreak has demonstrated the value of technology and the investments it made over the past decade to modernise its technology stack Continue Reading
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News
21 Apr 2020
Government launches online financial support platform for business
Businesses will be able to use the government’s online support finder tool to discover what sort of financial support is available to them during the Covid-19 pandemic Continue Reading
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News
21 Apr 2020
Coronavirus: Leeds Building Society uses robots to cope with mortgage holiday demand
Building society initiates more automation software to cope with growing demand for mortgage deferrals Continue Reading
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E-Zine
21 Apr 2020
Taking robot technology to a New World
In this week’s Computer Weekly, we talk to the technology team behind a project to recreate the voyage of the Mayflower using a fully autonomous ship. We look at how India’s coronavirus lockdown is affecting UK companies that use offshore outsourcing. And we examine the challenges of making edge computing work. Read the issue now. Continue Reading
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20 Apr 2020
Coronavirus: BPO and IT services delivered from India face big challenges
UK businesses receiving business process outsourcing and IT services from India will face disruption, but IT services from large IT suppliers less so. Continue Reading
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News
20 Apr 2020
IT services company Cognizant warns customers after ‘Maze’ ransomware attack
US IT services company Cognizant alerts customers after the Maze ransomware group launches a cyber attack Continue Reading
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News
20 Apr 2020
UK government announces ‘Future Fund’ to support startups during Covid-19
The startup rescue package includes public-private match funding, which will give the government shares in the enterprises, as well as targeted research and development support Continue Reading
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News
20 Apr 2020
Coronavirus: Pandemic will see consolidation of offshore captive centres
Offshore captive IT operations owned by western businesses will be sold off to raise cash and boost efficiency amid Covid-19 pandemic Continue Reading
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News
17 Apr 2020
Covid-19 will leave its legacy on global IT services
IT services buying and selling will go through a transformation during the coronavirus crisis Continue Reading
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News
17 Apr 2020
Coronavirus: Treasury set to announce startup rescue package
With pressure mounting to aid firms not covered by the existing coronavirus loan scheme, the government has been in talks with industry on how to get support to hard-hit startups Continue Reading
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17 Apr 2020
AWS finds growth in Australia amid maturing cloud market
Edge computing, the internet of things and contact centre services are some of the key growth areas for Amazon Web Services in Australia Continue Reading
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News
16 Apr 2020
Coronavirus: Nordic digital educators collaborate with authorities amid pandemic
Nordic education technology startups are supporting education establishments in offering continued education during the Covid-19 crisis Continue Reading
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News
16 Apr 2020
Coronavirus: India eases lockdown restrictions for IT service providers
Indian government allows IT services firms to bring half their staff back to delivery centres Continue Reading
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Blog Post
16 Apr 2020
What role will printing play in the post COVID-19 workplace?
COVID-19 has plunged many businesses into a paralysis. The majority are now focused on weathering or surviving the crisis to emerge intact when the new normal arrives. Some of the changes invoked ... Continue Reading
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News
16 Apr 2020
Coronavirus: Indian IT sector takes hit
India’s IT market will see slower growth this year though opportunities abound in artificial intelligence and cyber security Continue Reading
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News
15 Apr 2020
Government urged to delay digital services tax amid coronavirus outbreak
Delaying liabilities for a year could help technology companies already stretched thin by the outbreak of the Covid-19 coronavirus pandemic, according to TechUK Continue Reading
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News
15 Apr 2020
Coronavirus: Standard Chartered bans employees from Zoom
Standard Chartered is the first bank to have instructed its staff to refrain from using Zoom Continue Reading
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News
15 Apr 2020
Coronavirus: Nordic authorities use tech in fight against Covid-19
Nordic government organisations are working with private technology firms in the region to support their efforts to contain the coronavirus Continue Reading
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Feature
14 Apr 2020
Australian firms soldier on amid Covid-19 outbreak
From the largest financial institutions to small companies, Aussie firms have been dialling up their use of technology tools to keep their businesses humming during the coronavirus pandemic Continue Reading
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Podcast
14 Apr 2020
Podcast: Ruthlessly prioritise applications during Covid-19
We talk to Alex McMullan, CTO international at Pure Storage, about scaling up storage and compute for remote working and why that means prioritising applications Continue Reading
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News
14 Apr 2020
Inside Alibaba’s NLP labs
Alibaba is among a growing crop of technology companies that are rising to the challenge of solving the toughest problems in natural language processing Continue Reading
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News
09 Apr 2020
How Bolt plans to be more uber than Uber
Overcoming competitors with brand names that have become part of the modern vernacular is a challenge Estonia-based Bolt has set itself as it takes on Uber Continue Reading
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News
09 Apr 2020
Loan charge contractors face double whammy of life-changing repayment demands as past loans recalled
IT contractors already under pressure from HMRC to pay life-changing tax bills relating to their past involvement in loan remuneration schemes now face calls to repay the original loans, too. Computer Weekly investigates Continue Reading
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E-Zine
09 Apr 2020
CW Middle East: A quarter of Middle East businesses have no women in IT
Over a quarter of businesses in the Middle East have no women in their IT departments, according to Computer Weekly’s Salary Survey, which has also revealed that 40% of Middle East-based IT professionals would change job for more money. Also in this issue, find out whether China’s public cloud provider, Alibaba, has what it takes to trouble the likes of Amazon Web Services and Microsoft in the infrastructure-as-a-service market. Continue Reading
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Feature
08 Apr 2020
Multicloud storage 101: Pros, cons, pitfalls and strategies
Not putting all your eggs in one basket can be helpful to an enterprise’s resilience strategy. We look at multicloud storage and the benefits and pitfalls it brings Continue Reading
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News
08 Apr 2020
What next for subpostmasters’ miscarriage of justice appeals?
Computer Weekly looks at the next stages in the process to clear the names of subpostmasters wrongly prosecuted for the crimes of theft and false accounting Continue Reading
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News
08 Apr 2020
The growing stature of open source in APAC
From being users of open source software to contributing their own codes to the community, enterprises in Asia-Pacific are becoming active participants in the open source ecosystem Continue Reading
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Feature
07 Apr 2020
How APAC firms are coping with the Covid-19 outbreak
The air of change looms large in companies operating in the Asia-Pacific region, with some doing better than others in keeping the lights on amid the coronavirus pandemic Continue Reading
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E-Zine
07 Apr 2020
Adapting IT to the new normal
In this week’s Computer Weekly, we talk to four top IT leaders to find out how they are supporting their organisations through the coronavirus crisis. We look at the security best practices recommended by experts to ensure safe remote working for staff. And the CISO of Equifax explains why the firm is moving to public cloud. Read the issue now. Continue Reading
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News
06 Apr 2020
Coronavirus: Nordic tech startups face job cuts amid falling sales and a lack of funding
Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment Continue Reading
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News
06 Apr 2020
Coronavirus: BPO and IT services delivered from India face big challenges
UK businesses receiving business process outsourcing and IT services from India will face disruption, but IT services from large IT suppliers less so Continue Reading
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News
06 Apr 2020
Extension of coronavirus loan scheme does little for startups, says Tech Nation
Changes to the government’s coronavirus business loan scheme will do little to alleviate the financial pressure on startups and pre-revenue companies, despite previous warnings from tech industry bodies about the dangers they face Continue Reading
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Opinion
03 Apr 2020
Coronavirus: What does the ‘new normal’ mean for how we work?
Examining the long-term impact of the Covid-19 coronavirus pandemic on the world of work, security, privacy and networks Continue Reading
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News
02 Apr 2020
What the Court of Appeal referrals mean to those who campaigned for justice for subpostmasters
Former subpostmasters and their supporters describe their feelings after their appeals against convictions – some of which are nearly 20 years old – get sent to the Court of Appeal Continue Reading
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News
01 Apr 2020
Coronavirus: NHSX working on contact tracing app
A contact tracing app to track the spread of infection is being developed, although specific technical details remain scarce Continue Reading
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News
01 Apr 2020
GDS champions cross-functionality approach to cloud adoption in public sector guidance
Extensive research into cloud adoption trends in the public sector by Government Digital Service (GDS) results in guidance detailing how IT leaders can make the most of their off-premise investments Continue Reading
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Feature
01 Apr 2020
Malaysia’s business continuity planning readiness a mixed bag
Larger Malaysian enterprises have BCP in place, but SMEs lag behind and will find it harder to weather the Covid-19 storm Continue Reading
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News
01 Apr 2020
CDN and cloud suppliers join routing security initiative
Akamai and Amazon Web Services are among a group of cloud and content delivery network providers to participate in a global initiative to address the security threats to internet routing systems Continue Reading
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News
31 Mar 2020
Loan charge MPs secure ‘unanimous’ support for motion to curb policy’s retrospective powers
A motion raised by the Loan Charge All Party Parliamentary Group (APPG), aimed at removing all retrospective elements of the controversial tax policy, has secured the “unanimous” support of the House of Commons Continue Reading
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Feature
31 Mar 2020
Top five compliance concerns for UK business in 2020
We look at the top five legal and regulatory compliance concerns for UK businesses in 2020. It’s a list that includes GDPR, the DPA, PECR, PCI-DSS and the CCPA Continue Reading
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News
31 Mar 2020
Hackathon launched to help fight coronavirus pandemic
Virtual hackathon seeks to develop a suite of applications to help people during the Covid-19 coronavirus outbreak through ethically built technology Continue Reading
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News
31 Mar 2020
Insurance company uses artificial intelligence to assess car damage when claims are made
In the latest insurtech development, the UK arm of insurance company Ageas is using artificial intelligence to assess vehicle damage in accidents Continue Reading
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News
30 Mar 2020
Coronavirus: Viability of half of London’s tech startups threatened
Technology startups in London are fighting for their existence, with business plans for the next three months geared towards survival Continue Reading
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News
27 Mar 2020
IR35 reforms: Chancellor slammed for dig at self-employed tax habits during coronavirus briefing
Rishi Sunak under fire for making a veiled reference to self-employed people needing to pay their “fair share of tax” during the government’s daily coronavirus update Continue Reading
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Feature
27 Mar 2020
Coronavirus: How app developers large and small are working to help fight Covid-19
Computer Weekly looks at how a range of actors are using technology to help mitigate the various impacts caused by the Covid-19 coronavirus outbreak Continue Reading
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News
27 Mar 2020
Microsoft targets 5G arena with Affirmed Networks acquisition
IT giant turns sights on telecoms opportunities, bringing expertise of virtualised, cloud-native network software provider into Azure fold Continue Reading
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News
27 Mar 2020
Lorca calls on security scaleups to tackle coronavirus challenge
Lorca innovation programme has launched an open call for its next cohort of cyber security scaleups, with a timely focus on coronavirus challenges Continue Reading
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News
27 Mar 2020
Coronavirus: IT contractors ‘left stranded’ by exclusion from support for self-employed
IT contractors who provide services through their own limited companies will not be able to access government scheme to support self-employed through coronavirus outbreak Continue Reading
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News
27 Mar 2020
Huawei to boost Kunpeng ecosystem in cloud play
Chinese tech giant will shell out $200m this year to build an ecosystem around its Arm-based processor to bolster its position in the cloud computing market Continue Reading
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News
25 Mar 2020
Coronavirus: Chatbot to help Estonians cope during pandemic
Estonian government is using a chatbot developed by local startups to answer the many questions its citizens have about Covid-19 Continue Reading
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News
25 Mar 2020
Smartbox move to Nutanix HCI a catalyst for IT team revamp
Gift supplier reorganises IT team structures as Nutanix hyper-converged infrastructure helps sweep away legacy architecture for hybrid cloud and containerised operations Continue Reading
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News
25 Mar 2020
Coronavirus takes toll on IT spending in Asia
The economic fallout from the Covid-19 outbreak is expected to slash the growth rate of the region’s IT industry to just 1.2% this year Continue Reading
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News
24 Mar 2020
IR35 private sector reforms: Coronavirus prompts calls for fairer deal for self-employed IT workers
ContractorCalculator CEO Dave Chaplin says the deferral of the IR35 reforms should be upgraded to a cancellation, as the response of employers to coronavirus highlights glaring inequalities between treatment of inside IR35 contractors and employees Continue Reading
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News
24 Mar 2020
Workplace misconduct platform reports rise in coronavirus-related racial discrimination
More people are experiencing racial discrimination at work since the spread of Covid-19 Continue Reading
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Feature
23 Mar 2020
The AWS bucket list: Keep your cloud secure
Misconfigured cloud installations risk billions of records being exposed, damaging organisations’ finances and reputations. Paying attention to securing AWS storage buckets is a simple matter Continue Reading
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News
23 Mar 2020
Seek ditches pagers for cloud service in IT operations
Australian employment marketplace Seek is doing away with pagers in favour of PagerDuty’s cloud-based digital operations platform to scale up its IT operations in Asia and Australia Continue Reading
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News
19 Mar 2020
IT Priorities 2020: ANZ firms to spend more on cyber security
Over half of respondents in Australia and New Zealand plan to invest more in cyber security, especially in key areas such as data loss prevention Continue Reading
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News
19 Mar 2020
Loan charge under review: Cross-party group of MPs slams government inquiry into tax policy
The government’s independent inquiry into the loan charge disguised remuneration policy has been criticised in a report by a cross-party group of MPs for being ‘fundamentally flawed’ Continue Reading
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Feature
19 Mar 2020
How Oxeva delivered budget analytics with Pure Storage flash NAS
Web hosting provider Oxeva thought the consultants were mistaken and that what suited the web giants for analytics/big data wasn’t necessarily what was needed for enterprise customers Continue Reading
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News
18 Mar 2020
UK facial recognition project to identify hidden faces
A research project being conducted by UK universities in collaboration with the Home Office and Metropolitan Police could produce facial recognition systems that allows users of the technology to identify people with their faces covered Continue Reading
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News
18 Mar 2020
Employment and investment in UK tech sector booms
UK digital tech sector continues rapid growth in 2019, attracting record investment for another year Continue Reading
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News
18 Mar 2020
IR35 private sector reforms: Coronavirus prompts Treasury to delay start date to April 2021
HM Treasury confirms roll-out of IR35 reforms to the private sector will be halted for a year to ease the pressure on businesses in the face of the coronavirus outbreak Continue Reading
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News
17 Mar 2020
UN identifies tech companies working in Occupied Palestinian Territories
United Nations Human Rights Office report names a number of technology companies that could be involved in violating human rights Continue Reading
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Feature
16 Mar 2020
Want an HPC data center? Colocation could be the answer
Colocation can offer the space, HVAC and security an organization needs to implement high-performance computing and delve deeper into its data. But not every provider is a match. Continue Reading
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Feature
16 Mar 2020
Malaysia’s digital transformation efforts progress
Malaysian enterprises are taking steps to modernise their infrastructure, but many are still grappling with the lack of niche IT skills in key emerging technologies such as the internet of things Continue Reading
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Blog Post
13 Mar 2020
Is your perspective on outsourcing cloudy or clear?
"Wasn't cloud just another name for outsourcing back then?" joked another guest in a recent briefing, as our host explained just how long ago he’d joined his company’s cloud division. We all ... Continue Reading
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News
13 Mar 2020
Budget 2020: Full of promises, but is it enough?
Chancellor Rishi Sunak’s Budget provided plenty of cash for technology and innovation, but has the government done enough to make the tech industry happy? Continue Reading
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Feature
12 Mar 2020
MSPAlliance: What's next for the managed services industry
In part two of our interview with the CEO of MSPAlliance, we discuss the continued influence of cybersecurity on the managed services industry and the opportunities that lay ahead. Continue Reading
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Feature
12 Mar 2020
MSPAlliance on a quest to change the managed services industry
In part one of this two-part interview, MSPAlliance CEO Charles Weaver discusses his organization's evolution and its ongoing efforts to professionalize managed services. Continue Reading
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News
12 Mar 2020
CIO interview: Miguel Rio Tinto, Emirates NBD
The Dubai-based banking group’s CIO, Miguel Rio Tinto, talks about its ambitious digital transformation plans Continue Reading
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News
12 Mar 2020
IT Priorities 2020: Benelux organisations and budgets focused on digital transformation
IT leaders in Belgium, the Netherlands and Luxembourg expect bigger budgets this year, with spending on digital transformation projects and related technologies being prioritised Continue Reading
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E-Zine
12 Mar 2020
CW Europe: Experts examine Dutch government’s IT problems
Technology experts discuss the challenges and potential solutions to the Netherlands government’s IT problems. Also read how Russia’s VTB and Rostelecom are creating a platform to utilise big data technology, and how Spain’s CaixaBank is using AI to help its staff training. Continue Reading
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News
10 Mar 2020
VAT software supplier exposed data of millions
Eight million sales records belonging to UK and EU consumers left exposed due to misconfigured server Continue Reading
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E-Zine
10 Mar 2020
Is technology innovation broken?
In this week’s Computer Weekly, despite its reputation for fresh thinking the tech sector is stuck in old ways that prevent true innovation – an expert explains why. Our buyer’s guide examines how networking is affected by the growth of cloud-native applications. And we look at the key tech-related compliance issues for SMEs. Read the issue now. Continue Reading
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News
10 Mar 2020
Inside Oracle’s cloud strategy
Oracle may be late to the cloud infrastructure and platform game, but it believes it has what it takes to carve out a bigger slice of the Asia-Pacific’s cloud market Continue Reading
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Feature
09 Mar 2020
Upcoming conflict minerals regulation does not cover major technology companies
A forthcoming regulation designed to stem the flow of conflict minerals is unlikely to change the behaviour of technology companies because loopholes in the new rules mean they are not covered Continue Reading
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Feature
09 Mar 2020
How will the 2020 Budget affect the UK tech sector?
Co-founder of crowdfunding app WhatWeWant looks at what the UK's tech sector can expect from the 2020 budget Continue Reading
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News
08 Mar 2020
Google to open new cloud regions in India and Australia
New cloud regions in Delhi and Melbourne underscore Google’s resolve to carve out a bigger slice of Asia-Pacific’s cloud computing market Continue Reading
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Blog Post
06 Mar 2020
6 advantages of cloud print services
Quocirca’s Cloud Print Services 2020 report reveals the opportunities for managed print service (MPS) providers and their customers in transitioning to a cloud-based print infrastructure. The ... Continue Reading
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News
06 Mar 2020
Those who did not play by the rules in Post Office Horizon scandal “should face prosecution”
Telford MP has become a vocal member of the campaign for justice for the subpostmasters who had their lives devastated as a result of being blamed for losses caused by errors in the Post Office’s core retail and accounting system Continue Reading
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News
05 Mar 2020
Biometrics ethics group takes evidence on public-private use of facial recognition
Collaboration between police forces and private entities on facial recognition technology comes under scrutiny by the Home Office’s Biometrics and Forensics Ethics Group Continue Reading