Supportworks - Red Cross operations - Photos: Software supports Red Cross operations

Photos: Software supports Red Cross operations

Supportworks - Red Cross operations

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Supportworks - Red Cross operations

Supportworks - Red Cross operations

Details of incidents and relevant system details are logged in Supportworks and sent directly to each British Red Cross mobile analyst’s Blackberry so they can fix IT issues quickly.

 

The British Red Cross is using software IT service management software from Hornbill to help it support IT users across the globe. The company was attracted by the software’s compatibility with Blackberry devices as well as its ease of use. The British Red Cross supports thousands of workers in remote locations.

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