Unified Comms for the smaller business

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Managing multiple comms channels

Source:  Quocirca

Managing multiple comms channels

The number of communications tools that are available to employees and which they choose to use has proliferated as the “web 2.0” revolution has progressed. These are largely internet-based and include cheap or even free voice services, as well as other means of communication, including instant messaging, social networking and videoconferencing. This change in the way businesses communicate with each other has many benefits for small and mid-sized business (SMBs)

 

Unified communications is about providing a single platform to drive and manage all the different methods via which employees now communicate with each other and the outside world.Quocirca's Bob Tarzey looks at the options for SMEs.
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