In Depth

In Depth

Financial applications

• How AI and automation drive better customer service

  Forrester analysts explore the benefits of combining artificial intelligence with automation  Continue Reading

• Anti-money laundering technology must operate in a collaborative ecosystem

  With new technologies making it easier for banks to spot money laundering activity, we look at why the problem persists at scale, finding that ecosystems and collaborative processes need to be built  Continue Reading

• Changing realities of digital transformation in the public sector

  Digitisation of citizen service delivery and government operations has accelerated during the coronavirus outbreak, despite legacy constraints  Continue Reading

• How APAC firms are coping with the Covid-19 outbreak

  The air of change looms large in companies operating in the Asia-Pacific region, with some doing better than others in keeping the lights on amid the coronavirus pandemic  Continue Reading

• Alan Bates: The ‘details man’ the Post Office paid the price for ignoring

  In 2003, subpostmaster Alan Bates had his contract terminated when he refused to comply with Post Office policy. A decade and a half later, against the odds, he took the Post Office to the High Court and won a multimillion-pound legal case  Continue Reading

• Satellite firm SES saves millions with cloud project management tools

  Discover how satellite firm SES modernised project management with a cloud-based system from Precursive, based on live data and tailored in its reporting to different managerial roles  Continue Reading

• Silicon Valley startups pitch in to the remaking of corporate IT

  Enterprise IT is being remade by DevOps, cloud, containerisation and the incursion of AI. We look at one group of Silicon Valley-based suppliers attacking different vectors of new model IT  Continue Reading

• How to make the leap from traditional bank to digital bank

  To compete effectively in an increasingly digital financial landscape, conventional banks need to build greater efficiency, value and trust through technology  Continue Reading

• Have traditional banks weathered the fintech challenge?

  How will the financial technology-based challenger banks evolve as the traditional retail banking industry ups its digital game?  Continue Reading

• Inside DBS Bank’s digital journey

  The Singapore-based bank laid the foundation for its digital strategy a decade ago, starting with an overhaul of its IT systems before going big on cloud computing in later years  Continue Reading

• The death of the mainframe is greatly exaggerated, says CA

  With mainframe software tools forming a key part of its overall growth strategy, CA Technologies remains proud of its mainframe heritage  Continue Reading

• Can cloud-based ERP buy you business agility?

  Enterprise applications has evolved into silos of software systems. The cloud is now offering a different approach to ERP  Continue Reading

• Is cloud ERP software ready for prime time?

  While cloud-based enterprise resource planning applications are more widely adopted in the Asia-Pacific region, some companies are still hanging on to on-premise systems that remain core to their business  Continue Reading

• Australian businesses embracing cloud ERP amid compliance concerns

  The appetite for cloud-based ERP systems is growing in Australia, but some organisations are holding back due to data sovereignty and security concerns  Continue Reading

• Côte banishes planning ‘pain and anguish’ from menu with Anaplan

  Restaurant chain has replaced spreadsheets with Anaplan financial planning software as it seeks more strategic control over growth  Continue Reading

• Users should stay grounded while ERP suppliers take to the cloud

  User organisations are advised to keep their heads while suppliers show signs of cloud intoxication  Continue Reading

• How and when you should automate expense processes

  Gartner looks at the benefits of expense management tools and the circumstances that make software as a service preferable  Continue Reading

• [email protected]: Spreadsheets and ERP – 50 years of software coding business

  Business software has been a rich field for IT professionals over the past five decades, and we are on the cusp of a new era of customers rolling their own for competitive advantage  Continue Reading

• Basel banking supervision edict stretches banks’ risk data governance

  What do banks require to meet BCBS 239: Principles for effective risk data aggregation and risk reporting?  Continue Reading

• The rise of the robots in financial services

  Robo-advisers are crossing the Atlantic to find a space in UK financial services in the form of IT–dominated startups  Continue Reading

• HR analytics tools promise edge in war for talent

  HR data analytics is said to enhance hiring decisions, improve employee retention, and boost company performance. Fact or fiction?  Continue Reading

• It’s high time support staff relinquished control

  There’s no reversing the widespread BYOD trend, so IT must adopt new ways of delivering applications to employees  Continue Reading

• Is digital disruption a threat or an opportunity for banks?

  Banks have been relatively unaffected by the digital revolution that has transformed other industries – but that's about to change  Continue Reading

• Why Pegasystems' CEO, Alan Trefler, has learned to think smaller

  Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal  Continue Reading

• EAT builds appetite for predictive analytics

  Food retailer EAT uses predictive analytics from Blue Yonder to cut food waste by predicting future demand better  Continue Reading

• Welsh Water billing replacement programme offers customers new tariffs

  Welsh Water (Dŵr Cymru) scooped a Computer Weekly award for a billing replacement programme for which it was its own systems integrator  Continue Reading

• Digital transformation needs business leaders to develop new skills

  A panel of experts discuss the capabilities business leaders and corporate IT need to develop for digital  Continue Reading

• Oracle cloud makes headway in eastern Europe

  Oracle’s cloud services have been making headway in eastern Europe, including at Romania’s Banca Transilvania  Continue Reading

• Metropolis Studios runs music business expansion on FileMaker

  Metropolis Studios has turned to FileMaker 14 to run the functional and creative sides of its business, replacing SAP  Continue Reading

• Financial applications are on a journey to the cloud

  CFOs in Europe embrace cloud-based financial applications as a result of security and delivery model improvements  Continue Reading

• Local authorities band together to share enterprise software

  Local authorities in London and elsewhere in England are banding together to share enterprise software to cut costs, from the bottom up  Continue Reading

• Tips and tools for building an effective online presence

  We look at how social media, analytics, cloud and mobile access are important considerations for businesses in all sectors  Continue Reading

• Mobile apps bring benefits and problems for enterprises in Poland

  Mobile business applications are gaining importance in Poland as broadband coverage expands and smartphone and tablet use increases  Continue Reading

• Customer experience is big differentiator for organisations

  It has become hard for firms to stand out from the crowd in pricing, products or services. Now customer experience is the big differentiator  Continue Reading

• SAP bets future on cloud in central and eastern Europe

  SAP’s turn to cloud services for the delivery of its business applications seems especially energetic in central and eastern Europe  Continue Reading

• Review 2014: Top 10 business applications stories of 2014

  This year’s top 10 business applications stories show an increasing corporate IT appetite for better collaboration between organisations  Continue Reading

• Digital ad delivery firm Adstream uses Pentaho to add analytics edge

  Global digital asset management company Adstream turns to Pentaho’s data integration technology to mount its Adbank platform  Continue Reading

• In-store retail experience evolves with the demands of tech-savvy shoppers

  The increasing demands of today's "always-connected" shoppers are redefining the in-store buying experience  Continue Reading

• Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems

  Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times  Continue Reading

• Subscription-based businesses are cheerleaders for CIOs on the board

  CIOs at subscription-based businesses play a crucial role in transforming their enterprises by focusing on customers  Continue Reading

• Polish banking, energy and public services weigh up benefits of big data applications

  For many Polish institutions big data is still only in the planning stage, but banks and the energy and public sectors are beginning to use the technology  Continue Reading

• Cloud applications spread across IT in Italy

  The cloud computing market is growing in Italy. Research from the Politecnico of Milan shows cloud investment in 2013 is at €1.18bn  Continue Reading

• BlackLine promises to end financial closing spreadsheet nightmare

  Financial closing is a monthly headache for many, the “last mile of finance”. BlackLine Systems’ SaaS promises agility beyond spreadsheets, and is a part of SAP’s ecosystem  Continue Reading

• In-memory database technology puts Mitie and Wooga in the fast lane

  Mitie uses IBM Cognos running on a DB2 Blu in-memory database taking data from Oracle. And gaming firm Wooga is using Exasol to speed up design  Continue Reading

• Unilever puts SAP at the captain’s table

  Consumer goods company Unilever works hand in glove with SAP in “speeding up its growth”, according to senior executives at the two firms  Continue Reading

• Standard Life blazes savings trail with Oracle Fusion

  Standard Life has generated £8m in cash savings on a £12m investment in Oracle Fusion applications but wider market take-up has been slow, says Forrester  Continue Reading

• Mölnlycke Health Care and Axfood demonstrate divergent ERP strategies

  Two Swedish firms, Mölnlycke Health Care and Axfood, demonstrate divergent ERP strategies - one standardised, one customised  Continue Reading

• What does 2014 hold for HR technology?

  A look at the key battlegrounds in HR technology in 2014  Continue Reading

• SAP execs predict more innovation as economic outlook improves in 2014

  SAP executives are looking to 2014 as a year to establish the supplier’s innovation agenda of in-memory database technology, cloud and mobile  Continue Reading

• European banks raise data management game in response to new regulations

  European banks need to improve their handling of data if they are to recover from the financial crisis and comply with demanding legislation  Continue Reading

• Brake-maker Eurac chooses Logi Analytics for more agile BI

  European brake manufacturer Eurac chose Logi Analytics to combine with its Infor ERP system to gain a more agile view of its operations  Continue Reading

• Technology you can bank on

  Lessons a bank based on social media and Web 2.0 can teach the broader financial services industry  Continue Reading

• Top 10 business applications stories of 2012

  Connection between information and applications has impressed SAP’s and Oracle’s customers with innovation but assimilation has been tough  Continue Reading