Business intelligence and analytics

Interview: Steve Riley, head of IT operations and service management, Mercedes-AMG Petronas F1

As the British Grand Prix rolled into Silverstone for the annual jamboree of Formula One motor racing, we caught up with the Mercedes F1 team to find out how technology has advanced in the year since the last race Continue Reading

By

• Mark Samuels

Data science applications across industries in 2025

Industries like healthcare, retail and finance use data science applications to improve diagnostics, optimize operations, forecast trends and prevent fraud. Continue Reading

By

• Jacob Roundy

Interview: Antony Hausdoerfer, group CIO, The AA

The vehicle recovery specialist is looking to artificial intelligence and connected vehicle technology to enhance customer experience and get drivers back on the road in the shortest possible time Continue Reading

By

• Mark Samuels

Tech firms complicit in ‘economy of genocide’, says UN rapporteur

A UN special rapporteur has called for technology firms operating in Israel and the Occupied Palestinian Territories to immediately halt their activities, in wider report about the role corporate entities have played in the Israeli state’s ongoing ‘crimes of apartheid and genocide’ Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

From the FBI to F&A: lessons learnt in safeguarding systems and data

One chief information security officer shares her experience of marshalling what she learned at the FBI for business security, with a particular focus on finance and accounting Continue Reading

By

• Jill Knesek

What is cost per sale (pay per sale)?

Cost per sale (CPS), also known as pay per sale (PPS), is a performance-based marketing metric that calculates the cost a business incurs for each successful sale generated. Continue Reading

By

• Katie Terrell Hanna
• Kate Brush

DDN targets enterprise-shaped hole in its AI storage offer

Specialist in AI and HPC storage DDN has oriented towards higher performance array products more suited to the enterprise as it aims at $1bn in turnover for 2025 Continue Reading

By

• Stéphane Larcher, LeMagIT
• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

Ciaran Martin: AI might disturb attacker-defender security balance

The founder of the National Cyber Security Centre spoke with Computer Weekly at Infosecurity Europe 2025 about how artificial intelligence might disturb the attacker-defender security equilibrium Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Election workers’ data stolen in cyber breach of Oxford City Council

Oxford City Council election workers had personal information stolen by cyber attackers in an attack over the weekend of 7-8 June. The council has stated that most disrupted systems are back online Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

UK data reforms become law

UK passes wide-ranging data protection reforms to ‘simplify’ organisations’ sharing and processing of data, but questions remain whether changes will be accepted by European Commission when renewing UK data adequacy Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Workday UK head Dan Pell: Managing AI agents requires system of record

Speaking with Computer Weekly at Workday’s Elevate 2025 event in London, its UK and Ireland general manager discussed what it will mean to manage digital labour Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Fortifying retail: how UK brands can defend against cyber breaches

The recent spate of cyber attacks on UK retailers has to be a wake-up call to build more cyber resilience into digital supply chains and fortify against social engineering attacks Continue Reading

By

• Jadee Hanson

Agentforce London: 78% of UK companies use agentic AI, says Salesforce

Salesforce released Digital Labour Trends survey data to coincide with its Agentforce London 2025 event that found 78% of UK organisations are using agentic AI Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Escaping an X

In this week’s Computer Weekly, the public’s changing relationship with social media is put under the microscope, as users become discomforted by changing content moderation policies. HMRC’s hunt for a hyperscaler to oversee a 10-year datacentre exit project has proven controversial – we examine the issues. And we hear from Virgin Atlantic’s vice-president of data and artificial intelligence about the company’s efforts to improve the customer experience. Read the issue now. Continue Reading

Interview: Richard Masters, vice-president of data and AI, Virgin Atlantic

Virgin Atlantic’s data chief, Richard Masters, is applying his expertise in astrophysics to the fine details of using artificial intelligence to improve customer experience. Mark Samuels reports Continue Reading

Are we normalising surveillance in schools?

Children and teenagers are subjected to a vast array of surveillance technologies in schools. These are intended to keep them safe, but are we normalising surveillance for young people? Continue Reading

By

• Peter Ray Allison

What happens if Silicon Valley’s AI investment bubble bursts?

US tech giants are burning through unprecedented amounts of capital to develop artificial superintelligence, but authoritarian regimes around the world could keep the pursuit of a techno-utopian future alive when the bubble subsides Continue Reading

By

• Kyle Hiebert, Computer Weekly

UK ICO publishes AI and biometrics strategy

The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK’s error-prone eVisa system is ‘anxiety-inducing’

People experiencing technical errors with the Home Office’s electronic visa system explain the psychological toll of not being able to reliably prove their immigration status in the face of a hostile and unresponsive bureaucracy Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Infosecurity 2025: SMEs feel on their own in the face of cyber attacks

Project findings to be presented at Infosecurity Europe 2025 highlight vulnerability of SMEs to cyber attack Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

What is descriptive analytics?

Descriptive analytics is a type of data analytics that looks at past data to give an account of what has happened. Continue Reading

By

• Nick Barney, Technology Writer
• George Lawton

Infosecurity 2025: NCA cyber intelligence head spells out trends

Will Lyne, head of cyber intelligence at the National Crime Agency, sketches out cyber criminal trends as ransomware and other attack varieties become democratised beyond Russophone, skilled software developers Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Sapphire 2025: BASF evolves business with move to SAP S/4Hana

Germany-based global chemical giant BASF has elected to move its SAP IT estate to S/4Hana private cloud to evolve its business in uncertain times Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

AI compliance: Dealing with data change and proliferation

Podcast: We talk with Vigitrust CEO Mathieu Gorge about staying on top of compliance and artificial intelligence, where the danger is data that changes during AI processing and can also proliferate Continue Reading

By

• Antony Adshead, Storage Editor

AI and compliance: What are the risks?

We look at the areas of risk in artificial intelligence. Potential exposures abound, and include security and privacy issues, bias, accuracy and complete fabrication of results Continue Reading

By

• Stephen Pritchard

Salesforce pays $8bn for Informatica to underpin agentic AI play

Salesforce is to pay approximately $8bn for cloud data management specialist Informatica as it looks to shore up the foundations of its developing agentic AI strategy Continue Reading

By

• Alex Scroxton, Security Editor

Interview: Richard Masters, vice-president of data and AI, Virgin Atlantic

The airline’s data chief is applying his expertise as a PhD in astrophysics to the nitty-gritty details of using artificial intelligence to improve customer experience Continue Reading

By

• Mark Samuels

Sapphire 2025: SAP mints business AI flywheel with Palantir on board

SAP CEO Christian Klein put economic and geopolitical uncertainty at the centre of the opening keynote at the supplier’s global Sapphire event in Orlando Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Tackling the UK’s cyber threats

In this week’s Computer Weekly, we report from the National Cyber Security Centre’s annual update on the state of UK security and examine the emerging threats. The chief data officer of Standard Chartered bank discusses preparing for artificial intelligence. We also look at the networking implications of GPU-based AI datacentres. Read the issue now. Continue Reading

What is systems thinking?

Systems thinking is a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems. Continue Reading

By

• Ben Lutkevich, Site Editor

Is IPSIE the game changer that SaaS security demands?

It started with an announcement in October 2024, and now it seems the vision of secure identity in the enterprise is becoming a reality. We look at the prospects for IPSIE Continue Reading

By

• Dan Raywood

Smart ball analytics proves value in rugby

Welsh professional rugby player Dan Biggar gives his thoughts on the role of data analytics in his sport, at an event where the Sportable smart ball was demonstrated Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

UK government outlines plan to surveil migrants with eVisa data

Electronic visa data and biometric technologies will be used by the UK’s immigration enforcement authorities to surveil migrants living in the country and to ‘tighten control of the border’, attracting strong criticism from migrant support groups Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

How GenAI-driven knowledge management can enhance customer experience

Generative AI’s use for knowledge management (KM) is growing in customer experience programmes, suggesting a new vocation for KM. We find out how Continue Reading

By

• Madeline Bennett, Mowser Media

Early days for small language models and AI at the edge

Small language models could be more cost-effective to deploy than LLMs, offering greater privacy and performing specific tasks better. But is it too early for SLMs? Continue Reading

By

• Stephen Pritchard

Oracle NetSuite’s Goldberg: Autonomous AI next applications phase

Speaking with Computer Weekly at SuiteConnect 2025 in London, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence in ERP is evolving Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Cloud storage for AI: Options, pros and cons

We look at cloud vs on-premise for AI workloads, why cloud is sometimes best, and the technologies speeding AI in the cloud such as parallelism and GPUDirect Continue Reading

By

• Stephen Pritchard

ServiceNow K25: McDermott vaunts agentic AI platform as revolutionary

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for its Now platform and targeted CRM as prime field for growth Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

How generative AI is playing out in the media industry

GenAI is proving a double-edged sword in society at large, but especially in the creative industries Continue Reading

By

• SA Mathieson

Driven by data: The RAF’s revamped maritime patrol capabilities

Computer Weekly visited RAF Lossiemouth to see how its fleet of Boeing P-8A surveillance aircraft, supported by NetApp storage, keep watch over the North Atlantic gap Continue Reading

By

• Stephen Pritchard

Agentic AI could yield creative futures if it augments human workers

Can artificial intelligence systems capable of autonomous action and decision-making become a reality that augments human workers? Or will they be agents of oppression, hell-bent on efficiency? Continue Reading

By

• Marc Ambasna-Jones

The year of the ESL in UK retail

Multiple forces combining to make the electronic shelf label one of the more sought-after items to add to retailers’ tech stacks Continue Reading

By

• Ben Sillitoe

Edinburgh University evaluation of NHS AI Lab finds early promise

A report into the NHS AI Lab from the University of Edinburgh identifies early signs of return on investment amid barriers to scaling and implementation Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

VeeamON shows Veeam on Linux, RAG from backup, and cloud features

Veeam showed a new Linux appliance, features in Veeam Backup & Replication that will see it run corporate backups as RAG data, and new cloud features that include Entra ID backup Continue Reading

By

• Yann Serra, LeMagIT

How to tackle transformation fatigue

Alex Adamopoulos, CEO of consultancy Emergn, argues that transformation fatigue is a mounting concern for technology leaders, and suggests ways to tackle it Continue Reading

By

• Alex Adamopoulos

UK MoJ crime prediction algorithms raise serious concerns

The Ministry of Justice is using one algorithm to predict people’s risk of reoffending and another to predict who will commit murder, but critics say the profiling in these systems raises ‘serious concerns’ over racism, classism and data inaccuracies Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Podcast: Quantum lacks profitability but it will come, says CEO

Computer Weekly talks to Quantum CEO Jamie Lerner about the company’s expertise in massive volumes of data and a roadmap that includes Myriad, a new file system for forever flash in the AI era Continue Reading

By

• Antony Adshead, Storage Editor

Top APAC firms recognised at innovation awards

Citic Telecom, CapitaLand Investment and DBS Bank were among the region’s top industry innovators recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2025 Continue Reading

By

• Aaron Tan, Informa TechTarget

CW Innovation Awards: Taking the big bang approach to reporting

A company-wide SAP revamp has transformed Bosch Global Software Technologies’ financial and HR processes, delivering granular insights and streamlined operations Continue Reading

By

• Ai Lei Tao

Footballers object to processing of performance data

Football players are seeking to gain more control of their performance data through ‘stop processing’ requests, in an attempt to strike a better balance between firms’ commercial interests and the data rights of footballers Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Meta settles lawsuit over surveillance business model

Meta settles lawsuit over use of personal data in targeted advertising, opening up the possibility of other UK users raising legal objections to its processing Continue Reading

By

• Adele Zeynep Walton

Microsoft’s April 2025 bumper Patch Tuesday corrects 124 bugs

Microsoft is correcting 124 vulnerabilities in its March Patch Tuesday, one of which is being actively exploited in the wild, and 11 of which are ‘critical’ Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Turning data into gold: the business intelligence story

This is a guest blogpost by Phil Abbott, Director at ABS Limited. Businesses often struggle with data overload. They have mountains of information stored in their ERP systems, from transaction ... Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Government punts cyber governance code of practice for UK businesses

The Department for Science, Innovation and Technology’s cyber security minister Feryal Clark announces a cyber security code of governance for UK businesses to follow Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Innovating for the arts at Royal Ballet and Opera

In this week’s Computer Weekly, we find out how virtual reality and other tech innovations are helping Royal Ballet and Opera to stage world-class performances. After a spate of banking IT outages, we examine why further bank crashes are inevitable. And our new buyer’s guide looks at how to get started with small language models for AI. Read the issue now. Continue Reading

Reassessing UK law enforcement data adequacy

Computer Weekly takes stock of proposed changes to the UK’s law enforcement data protection rules and how it could affect data adequacy with the European Union Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK law enforcement data adequacy at risk

The UK government says reforms to police data protection rules will help to simplify law enforcement data processing, but critics argue the changes will lower protection to the point where the UK risks losing its European data adequacy Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK public expresses strong support for AI regulation

Most of the UK public have experienced an AI-related harm and say they want laws introduced to regulate the technology, according to national survey by the Ada Lovelace and Alan Turing Institutes Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Scottish police hold almost no data on facial recognition use

It is currently impossible to assess Police Scotland’s use of retrospective facial recognition for efficacy and fairness because the force does not collect meaningful information that would enable a proper evaluation Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Oracle plants agentic AI flag in business process automation

Oracle promotes its Agentic AI Studio, unveiled at OracleCloud World Tour London, as an avowed business process automation accelerant Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

How Jetstar is tapping data analytics

Low-cost carrier Jetstar is using the Snowflake data platform to optimise the number of meals to carry onboard and to generate flight schedules, among other data analytics initiatives to improve its operations Continue Reading

By

• Stephen Withers

Cinema is given a new lease of life by Danes and data

Those who think that cinema is dying out are failing to see the full picture and move with the times, according to Danish entertainment company Nordisk Film Continue Reading

By

• Matthew Staff

Data protection and AI: what to know about new UK cyber standard

A strategic governmental steer on AI, putting guidance above rigid legislation offers the adaptability needed to innovate responsibly, contends Kiteworks executive John Lynch Continue Reading

By

• John Lynch

Online Safety Act measures come into effect

Regulator Ofcom is now able to take enforcement action against platforms under the Online Safety Act if they fail to proactively safeguard against content such as terrorist or child sexual abuse material Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

AI Action Summit review: Differing views cast doubt on AI’s ability to benefit whole of society

Governments, companies and civil society groups gathered at the third global AI summit to discuss how the technology can work for the benefit of everyone in society, but experts say competing imperatives mean there is no guarantee these visions will win out Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Salesforce execs at TDX 25: Agentforce a whole system AI play

Salesforce executives present its Agentforce agentic AI technology as a ‘whole system’ approach not hung up on large language models. They say it is a ‘holy trinity’ of data, apps and agents Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

UK government under-prepared for catastrophic cyber attack, hears PAC

The Commons Public Accounts Committee heard government IT leaders respond to recent National Audit Office findings that the government’s cyber resilience is under par Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

2024: the year misconfigurations exposed digital vulnerabilities

Small configuration errors cascaded into major outages during 2024. Mike Hicks, from Cisco ThousandEyes, propounds techniques to defend digital resilience against tales of the unexpected Continue Reading

By

• Mike Hicks

Government to create digital sourcing strategy

Government officials revealed to the Public Accounts Committee that it will develop a sourcing strategy for digital technology, steering departments on what to build themselves and what to procure Continue Reading

By

• Lis Evenstad

NHS chief data officers concerned by FDP roll-out

The Chief Data and Analytical Officers Network has raised concerns over the way the NHS Federated Data Platform is being implemented and NHS England’s approach to its adoption Continue Reading

By

• Lis Evenstad

TDX 2025: Salesforce vaunts Agentforce 2dx as evolved agentic AI platform

Salesforce unveils Agentforce 2DX as further development of its autonomously agentic AI platform at its developer conference in San Francisco Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

7 data storytelling examples: How to turn data into stories

Various techniques can be used to tell data stories. Here are seven examples of data storytelling approaches implemented by practitioners to create effective stories. Continue Reading

By

• Ted Cuzzillo, Datadoodle

Podcast: S4Capital’s Martin Sorrell on AI and the enterprise

We talk to Sir Martin Sorrell of S4Capital about the use of artificial intelligence in advertising and marketing and how enterprises can take advantage of the productivity it offers Continue Reading

By

• Antony Adshead, Storage Editor

MPs grill X, TikTok and Meta about online misinformation

Representatives from the social media firms said that while the scale of their platforms makes content moderation difficult, they are effectively dealing with the vast majority of misinformation Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Everything, everywhere, all at once: automated decision-making in public services

Despite the UK government's fervent embrace of artificial intelligence, there is still little meaningful transparency around the scope of the technology's deployment throughout public services Continue Reading

By

• Jasleen Chaggar, Big Brother Watch

Podcast: How to ensure data quality for AI

We talk to Cody David of Syniti about how to ensure data quality in datasets for AI, why a ‘data-first’ attitude is key, and the quick wins an organisation can gain in data quality Continue Reading

By

• Antony Adshead, Storage Editor

Lord Holmes warns of increasingly ‘urgent’ need to regulate AI

The real-world negative impacts of artificial intelligence will only get worse if the UK does not move to regulate the technology in a way that centres on accountability, trust and public participation, says Lord Holmes Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Auditor: 2026 till Birmingham recovers from botched Oracle project

Grant Thornton’s report into a botched Oracle Fusion implementation at Birmingham City Council finds governance and risk comprehension failures to be at the heart of the fiasco Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Watchdog approves Sellafield physical security, but warns about cyber

The Office for Nuclear Regulation has taken Sellafield out of special measures for physical security, but harbours cyber security concerns Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

European and African tech skills programme could increase economic ties

Africa is a continent on the up, and if Europe wants to form lucrative relationships with its nations, it must have something to trade. IT skills and knowledge exchanges unlock opportunities Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

EY: Industrial companies worldwide stunted in emerging technology use

Businesses globally are spending more on emerging technologies year-on-year, but struggle to expand experimental use cases, finds EY’s sixth annual Reimagining Industry Futures study Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

AI Action Summit calls for a rethink of regulation

In this week’s Computer Weekly, we report from the AI Action Summit in Paris on how easing red tape is overtaking safety as a priority. We examine the AI regulations that IT leaders need to understand. And we talk to the UK government’s AI minister about the country’s artificial intelligence opportunities. Read the issue now. Continue Reading

RAG AI: ‘Do it yourself,’ says NYC data scientist

New York City council data scientist says organisations should get their hands dirty with open source AI as his teams build AI apps to check for duplicates in legislative documents Continue Reading

By

• Antony Adshead, Storage Editor

Government renames AI Safety Institute and teams up with Anthropic

Addressing the Munich Security Conference, UK government technology secretary Peter Kyle announces a change to the name of the AI Safety Institute and a tie-up with AI company Anthropic Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

UK government sanctions target Russian cyber crime network Zservers

The UK government has imposed sanctions on a Russian cyber crime syndicate responsible for aiding ransomware attacks, targeting the group and individual members Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

AI Action Summit: Two major AI initiatives launched

Sustainability and ‘public-interest’ artificial intelligence initiatives have been launched during the AI Action Summit in Paris Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Microsoft’s February 2025 Patch Tuesday corrects 57 bugs, three critical

Microsoft is correcting 57 vulnerabilities in its February Patch Tuesday, two of which are being actively exploited in the wild, and three of which are ‘critical’ Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

AI Action Summit: UK and US refuse to sign inclusive AI statement

The UK and US governments’ decisions not to sign a joint declaration has attracted strong criticism from a range of voices, especially in the context of key political figures calling for AI ‘red tape’ to be cut Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Google: Cyber crime meshes with cyber warfare as states enlist gangs

A report from the Google Threat Intelligence Group depicts China, Russia, Iran and North Korea as a bloc using cyber criminal gangs to attack the national security of western countries Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Google drops pledge not to develop AI weapons

Google has dropped an ethical pledge to not develop artificial intelligence systems that can be used in weapon or surveillance systems Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Unionised drivers to stage ride-hailing app strike

Drivers employed by Uber, Bolt and Addison Lee are set to log off for six hours on 14 February 2025 in long-running disputes over poor pay, work conditions and algorithmic transparency Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Skills required for data engineering success

We look at what IT leaders can do to help untangle the numerous structured and unstructured data sources that exist in a modern enterprise Continue Reading

By

• Cliff Saran, Managing Editor

Data maturity survey finds a quarter of organisations with no strategy

One quarter of organisations surveyed for the third Carruthers and Jackson Data Maturity Index found to have no data strategy as they increase artificial intelligence engagement Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Youth activists protest Meta over mental health impacts

Protest outside Meta’s London offices marks launch of Mad Youth Campaign, an effort by activists to challenge the ways in which corporate power negatively shapes the conditions young people live under Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

MoD set to develop £50m data analytics platform with Kainos

The Ministry of Defence has chosen IT services provider Kainos to develop its £50m data analytics platform across all armed services, over a three-year programme Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Can AI identify financially vulnerable people better than humans?

Research from customer experience firm Nice finds that AI can identify financially vulnerable people better than humans and offer more comfortable channels for financial problem solving Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Government sets out cyber security practice code to stoke AI growth

The government has set out a cyber security code of practice for developers to follow when building AI products Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

ServiceNow vaunts agentic AI and announces 22% annual revenue growth

ServiceNow has declared full-year revenue close to $11bn, representing 22% year-on-year growth, as it announces a battery of agentic AI product updates Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

First international AI safety report published

A global cohort of nearly 100 artificial intelligence experts publish first international AI safety report ahead of the third AI summit, outlining an array of challenges posed by the technology that will be used to inform upcoming discussions Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

NAO: UK government cyber resilience weak in face of mounting threats

The National Audit Office has found UK government cyber resilience wanting, weakened by legacy IT and skills shortages, and facing mounting threats Continue Reading

By

• Brian McKenna, Enterprise Applications Editor