Business intelligence and analytics
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News
06 Jun 2023
TechUK publishes ‘UK tech plan’ for next government
Technology businesses are calling on UK politicians to devise a ‘comprehensive, forward-thinking strategy’ to realise the benefits of technology ahead of the next general election Continue Reading
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News
05 Jun 2023
Workers ‘deeply uncomfortable’ with digital surveillance at work
Employees express discomfort towards employers’ use of various digital surveillance and monitoring techniques, which are often powered by artificial intelligence Continue Reading
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Feature
10 Dec 2020
15 common data science techniques to know and use
Data scientists use a variety of statistical and analytical techniques to analyze data sets. Here are 15 popular classification, regression and clustering methods. Continue Reading
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News
10 Dec 2020
Alan Turing Institute appoints global advisory board to aid digital identity schemes project
The Alan Turing Institute announces an international advisory board for a project investigating digital identity schemes, with a view to building the technology and organisational infrastructure to sustain them as trustworthy Continue Reading
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News
10 Dec 2020
DCMS’s Whittingdale: National Data Strategy enters post-consultation phase
Minister for media and data tells TechUK’s Digital Ethics summit that the long-awaited national data strategy has entered a new, post-consultation phase, and that the UK is set to show international leadership on digital and data in 2021 Continue Reading
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Feature
08 Dec 2020
The data science process: 6 key steps on analytics applications
The data science process includes a set of steps that data scientists take to gather, prepare and analyze data and present the analytics results to business users. Continue Reading
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News
04 Dec 2020
Government data quality framework geared to overcome poorly organised data
The Office for National Statistics has published guidelines aimed at improving “disorganised” public sector data Continue Reading
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News
03 Dec 2020
Dreamforce 2020: Hyperforce shifts Salesforce to public cloud
Salesforce COO Bret Taylor announced “Hyperforce” during Marc Benioff’s opening keynote at the virtual version of the supplier’s 2020 Dreamforce event in San Francisco Continue Reading
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News
03 Dec 2020
S/4 Hana projects come off back burner, but skills shortage impedes progress
UK and Ireland SAP User Group members set to ramp up S/4 ERP migration projects, but skills shortage and retirement of SAP managers in user organisations are a concern Continue Reading
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News
02 Dec 2020
Salesforce confirms rumoured Slack acquisition on eve of Dreamforce 2020
Salesforce has announced a $27.7bn stock and cash acquisition of Slack ahead of the virtual iteration of its Dreamforce 2020 event Continue Reading
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Feature
01 Dec 2020
Covid-19 crisis has speeded up contact centre digital transformation
Pandemic has accelerated digital transformation in many business sectors, including contact centres such as those of the University of Huddersfield and UK Power Networks Continue Reading
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E-Zine
01 Dec 2020
How retailers are using technology to survive
In this week’s Computer Weekly, with high street retailers struggling to survive, we look at how technology can keep stores relevant. Everyone is focusing on flash storage, but hard disk drives are still an essential part of the IT toolkit. And we examine the latest developments in the ongoing Post Office Horizon IT scandal. Read the issue now. Continue Reading
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News
30 Nov 2020
MI5 accused of withholding surveillance compliance failures from cabinet minister
MI5 withheld high-risk concerns about its ability to comply with legislation from the home secretary when it submitted applications for surveillance warrants, NGOs Privacy International and Liberty claimed last week Continue Reading
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E-Zine
26 Nov 2020
CW Nordics: Bank branch closures continue as digital banking grows
Sweden’s Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it’s not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place. Also in this issue, read about the Norwegian government’s decision not to implement an outright ban on the use of 5G equipment supplied by China's Huawei. Continue Reading
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News
26 Nov 2020
Tony Blair Institute and Oracle combine to launch cloud-based vaccine management in Africa
The Tony Blair Institute (TBI) and Oracle have combined to launch a vaccine management programme in several African countries Continue Reading
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News
25 Nov 2020
Scottish government unveils strategy for digital planning
Scotland’s government has published a document that describes its strategy for the digitisation of the nation’s planning system Continue Reading
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News
25 Nov 2020
UK government Geospatial Commission stipulates actions to exploit location data
Report outlines some actions public bodies and companies can take to make better economic use of location data Continue Reading
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Feature
25 Nov 2020
Brain researchers get NVMe-over-RoCE for super-fast HPC storage
French neurological researchers deploy Western Digital OpenFlex NVMe array for super-fast HPC storage with Ethernet-based NVMe-over-Fabrics connectivity across several floors Continue Reading
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Opinion
23 Nov 2020
Love (and impact sourcing) in the time of Covid
Amanda Lewis, a lawyer specialising in IT outsourcing, describes the diversity and inclusion work of Digital Divide Data Continue Reading
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News
17 Nov 2020
Automated image recognition: How using ‘free’ photos on the internet can lead to lawsuits and fines
Germany-based photographer Marco Verch uses computer scripts to populate the internet with topical images and photographs. People and companies who make mistakes in following the complex licensing terms of his ‘free to share and adapt’ photographs receive threatening ‘legal’ demands Continue Reading
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News
16 Nov 2020
Privacy advocates call for European probe into Palantir
Dutch group SOMI is trying to raise awareness of Palantir’s data privacy practices and how it works with European government agencies Continue Reading
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E-Zine
12 Nov 2020
CW Benelux: Dutch Alzheimer’s app helps dementia patients
An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands. Also in this issue, read about a Belgian startup's app based on blockchain technology to help container handling at ports, and why Rabobank ditched its legacy backup. Continue Reading
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News
12 Nov 2020
Winners of female-only data hackathon announced
Several firms banded together to run a virtual female-only hackathon to encourage data analysts to use Covid-19 data to solve pandemic-related problems Continue Reading
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News
10 Nov 2020
DCMS’s Whittingdale: National data strategy not tied to EU trade deal
Minister tells ODI Summit that national data strategy is nearly finished and will fuel UK economic growth post-Brexit and post-pandemic Continue Reading
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News
05 Nov 2020
Quarter of UKISUG members plan S/4 Hana migration by 2022
Research by UK and Ireland SAP User Group and analyst firm shows SAP customer base still moving slowly to S/4 Hana Continue Reading
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News
05 Nov 2020
BBVA creates market information infrastructure on AWS cloud
Spanish bank BBVA is using Amazon Web Services to give its traders better access to market data following a project which also involved data provider Bloomberg Continue Reading
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News
05 Nov 2020
Mastercard: Looks like a tech firm, acts like a tech firm, is a tech firm
Financial services giant finds itself in a prominent position as the volume of digital transactions increases Continue Reading
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Feature
04 Nov 2020
How crowd simulation modelling enables organisations to develop social distancing strategies
Crowd simulation modelling has a role to play in maximising the Covid security of offices and other buildings by facilitating social distancing to help get people back to workplaces Continue Reading
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News
04 Nov 2020
Nordic countries to develop common digital system
Common digital platform will help small and medium-sized enterprises across the Nordic region with data sharing Continue Reading
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News
04 Nov 2020
EU to introduce data-sharing measures with US in weeks
The European Commission is to issue updated standard contractual clauses (SCCs) that will allow organisations in the EU to exchange data with the US, but they may arrive too late to incorporate into UK law Continue Reading
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E-Zine
03 Nov 2020
The UK government’s ‘flawed and misleading’ Covid-19 data
In this week’s Computer Weekly, the coronavirus data relied upon by the UK government is ‘flawed and misleading’ say experts – we examine the implications. Ikea talks about how it turned to the cloud to deal with the impact of the pandemic. And we look at the digital transformation underway at credit card giant Capital One. Read the issue now. Continue Reading
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E-Zine
27 Oct 2020
Pet project: How Pets at Home cares for customers with data analytics
In this week’s Computer Weekly, we talk to the chief data officer of Pets at Home, about using data analytics to care for customers. British Airways had its GDPR fine reduced to just £20m – we ask what this means for data protection regulation. And we look at GPT3, the language prediction tool that could revolutionise AI. Read the issue now. Continue Reading
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News
27 Oct 2020
SAP Q3 2020 results: revenue down 4%, cloud silver lining hailed
SAP’s third quarter 2020 results stated a 4% year-on-year reduction in revenue, with an 11% increase in cloud revenue lightening the gloom Continue Reading
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Opinion
19 Oct 2020
What will it take for humanity to fully understand tech?
The failure of the coronavirus contact-tracing system, due to limits set by an old Excel format, demonstrates a failure of technology to cope with human reliance Continue Reading
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News
19 Oct 2020
How SATS is streamlining procurement
Singapore-based supplier of ground handling and food services is deploying what it calls ‘touchless procurement’ Continue Reading
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News
16 Oct 2020
Serco and Sitel contact-tracing contracts agreed to be penalty-free for underperformance
Penalties for underperformance were not included in NHS contact-tracing contracts with Serco and Sitel, it has emerged from questions to the Department of Health by Conservative MP David Davis Continue Reading
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Feature
16 Oct 2020
BI not BS: how businesses are building futures with data analytics
Business intelligence software is finding an intensified mission as companies try to forecast beyond the global Covid-19 health pandemic Continue Reading
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News
14 Oct 2020
NHS England issues integrated cloud ERP procurement advice call
NHS England is calling on software suppliers for advice concerning the feasibility of moving and integrating its ERP systems in cloud infrastructure Continue Reading
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News
08 Oct 2020
CDO interview: Pets at Home uses data analytics to further petcare ‘ecosystem’
Robert Kent, chief data officer for Pets at Home, describes how he has built a data analytics team and technology stack to enhance the petcare company’s understanding of its customers Continue Reading
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News
06 Oct 2020
NetSuite CEO Goldberg: Growing in the house of Oracle
NetSuite CEO Evan Goldberg briefs analysts and press on the eve of the supplier’s annual, this year virtual, conference Continue Reading
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Feature
06 Oct 2020
UK government coronavirus data flawed and misleading
Government Covid-19 coronavirus data has been a miasma of inexactitude, often basically flawed and misleading Continue Reading
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News
02 Oct 2020
Benelux ports use blockchain in major efficiency drive
Belgian startup T-Mining develops application based on blockchain technology to make container handling safer and more efficient Continue Reading
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Blog Post
29 Sep 2020
Location intelligence: Geospatial technology’s vital role in the UK’s housing crisis
This is a guest blogpost by Stuart Bonthrone, Chief Executive, Esri UK. The UK’s housing crisis has reached a crunch point over recent years - and it’s now estimated that a massive 345,000 new ... Continue Reading
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News
29 Sep 2020
Oracle OpenWorld 2020: Miranda – business model changes are driving turn to cloud
Steve Miranda, who leads Oracle applications development globally, spoke to Computer Weekly ahead of his keynote at the virtual version of OpenWorld. Supply chain management and customer experience are vectors where improvements are being made, he said Continue Reading
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News
29 Sep 2020
Over two million Brits using open banking
Data shows more than two million people in the UK are now taking control of their financial data through open banking Continue Reading
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News
28 Sep 2020
Tibco eyes growth in emerging APAC markets
Tibco’s regional head honcho, Erich Gerber, sees massive potential in Asia’s large population and thirst for technology, including advanced analytics tools that will help businesses glean actionable insights Continue Reading
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Feature
25 Sep 2020
Business process automation expansion could founder on IT drift from business focus
Business process automation might find new territory to expand into as businesses have become bloated with excess processes since the 2008 crash. But has IT drifted out of business alignment again? Continue Reading
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News
24 Sep 2020
Coronavirus shows inadequacy of rear-view mirror planning
Looking at historical data has hampered businesses’ attempts to move forward effectively during the pandemic Continue Reading
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News
24 Sep 2020
Can banks solve money laundering puzzle through technology?
Banks face a huge challenge in identifying and stopping money laundering without interfering with police investigations Continue Reading
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E-Zine
21 Sep 2020
Can Arm stay strong under Nvidia?
In this week’s Computer Weekly, we examine the implications of the controversial acquisition of UK chip leader Arm by US rival Nvidia. Black Lives Matter has raised awareness of social inequalities, but is the tech sector becoming more diverse? And we ask if business software can learn from the addictive nature of social apps. Read the issue now. Continue Reading
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News
21 Sep 2020
CIO interview: Julie Berry of Saffery Champness advances business advisory role for IT
Julie Berry, IT director at accountancy firm Saffery Champness, describes how her team has enhanced its advisory role to the business, in part through the implementation of a cloud-based document management system Continue Reading
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News
21 Sep 2020
DBS taps AI and data analytics in intelligent banking move
Singaporean bank has started using artificial intelligence and analytics to provide customers with hyper-personalised insights and recommendations, to win more market share Continue Reading
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Opinion
18 Sep 2020
Data institutions play critical role in solving global social problems
Nigel Shadbolt, co-founder of the Open Data Institute, argues that a new breed of data institutions have a key role to play in unlocking the social and economic value of data Continue Reading
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News
17 Sep 2020
Government IT leaders on how Covid crisis will shape future delivery
At a TechUK Building the Smarter State event, government IT leaders shared their experience of the coronavirus crisis, and their thinking about how future service delivery will aim to be more joined-up for citizens Continue Reading
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17 Sep 2020
APAC buyer’s guide to BI and analytics
In this buyer’s guide, we look at the state of adoption of business intelligence and analytics tools, common use cases and other technology and business considerations Continue Reading
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E-Zine
17 Sep 2020
CW APAC: Buyer’s guide to business intelligence and data analytics
Businesses today are seeking to discover, interpret, extract and communicate meaningful patterns in data to increase efficiency and better serve their customers. In this handbook, focused on the use of business intelligence and data analytics in the Asia-Pacific region, Computer Weekly looks at some examples of how making sense of data makes good business sense. Continue Reading
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Feature
17 Sep 2020
Covid crisis shifts supply chain management from efficiency to resilience
Supply chain management seems to be changing profoundly as the coronavirus pandemic unfolds, possibly shifting from an economy of efficiency to resilience, harnessing trading networks, machine learning and robotic process automation Continue Reading
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News
16 Sep 2020
Lorca security scaleups to get Splunk data expertise
Lorca inducts Splunk onto its co-marketing programme, giving security scaleups access to new data expertise Continue Reading
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E-Zine
15 Sep 2020
How data has helped in the fight against coronavirus
In this week’s Computer Weekly, we talk to the Office for National Statistics about the important role data plays in the battle against Covid-19. We also look at the speedy deployment of the Scottish contact-tracing app and report on a discussion about the UK government’s delayed response to its digital identity consultation. Read the issue now. Continue Reading
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News
14 Sep 2020
UK’s ‘historic’ trade deal with Japan promises advantages to tech industry, says TechUK
TechUK was among the organisations that have welcome the ‘historic’ trade deal between the UK and Japan that is expected to boost trade by £15bn a year Continue Reading
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News
14 Sep 2020
NTT taps data analytics and cloud for Tour de France
NTT’s analytics and cloud capabilities stood up to the test amid crashes and poor weather conditions during the first stage of this year’s Tour de France Continue Reading
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News
09 Sep 2020
Coronavirus: APAC organisations speed up innovation
Innovation has become easier than before, with the most innovative organisations expecting to recover from the impact of the pandemic in less than six months, new Microsoft-commissioned study finds Continue Reading
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News
09 Sep 2020
Government publishes long-promised national data strategy
The government has published a national data strategy aimed at fostering innovation and increasing economic growth. It will also appoint 10 data fellows each year to work in the orbit of Number 10, and create 500 analyst jobs by 2021 Continue Reading
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News
04 Sep 2020
HotelBeds uses API management platform to reduce cost
HotelBeds has switched from its legacy suppler to a licensed service in an effort to reduce API management costs after traffic doubles Continue Reading
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News
03 Sep 2020
Insurers accept they were slow to adopt digital
Insurance companies know they must prioritise digital investment and are planning in-house development to help make up lost ground Continue Reading
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News
01 Sep 2020
How Bank Mandiri is driving the use of big data analytics
Indonesia’s largest bank has built a big data platform to track transactions and monitor the health of its workforce, among other big data analytics initiatives Continue Reading
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News
31 Aug 2020
How India’s Tata Capital is expanding its digital footprint
Tata Group’s financial services arm has been migrating branch walk-ins and voice calls to self-service digital channels staffed by chatbots as it expands its digital footprint Continue Reading
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News
28 Aug 2020
NHS gets £50m in AI funding for digital pathology
Government funding package focuses on earlier diagnosis of cancer in the West Midlands, north of England and London Continue Reading
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News
28 Aug 2020
Office for National Statistics defines better cross-government data linkage
ONS review of data-linking practices across government is consistent with Cummings and Johnson drive to put data in command of government Continue Reading
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News
28 Aug 2020
How Citi is democratising access to data
Global financial institution Citi puts people at the centre of its data analytics initiatives and collaborates with users to drive adoption and success Continue Reading
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News
27 Aug 2020
Tour de France 2020 fans to get virtual experience delivered by NTT
This year’s Tour de France was delayed because of the Covid-19 pandemic. IT services company NTT has teamed up with event organiser ASO to offer a virtual experience to fans who cannot be at the roadside Continue Reading
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E-Zine
27 Aug 2020
CW Nordics: Bergen’s tech hub seeks global success
Norway’s second-largest city, Bergen, is building a tech ecosystem that is beginning its development with a focus on the city’s industrial heritage. Also in this issue, read why now might be the time for businesses to consider how they will invest in outsourcing IT once the Covid-19 pandemic wanes. And read how Norway’s government has had to backtrack on a law that removed tax relief on energy consumption at datacentres that process cryptocurrency mining. Continue Reading
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News
26 Aug 2020
Salesforce Q2 2020: Benioff says crisis will speed growth
Salesforce announces 29% year-on-year revenue growth for the second quarter, and grieves for Dreamforce 2020 Continue Reading
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News
25 Aug 2020
Intel’s DAOS tops the IO500 speed challenge for HPC storage
Following on from Lustre, Intel’s DAOS is an object storage-based system with that is designed specifically for use with Optane for metadata and SSD for bulk storage in HPC environments Continue Reading
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Blog Post
24 Aug 2020
Ethics of AI algorithms under examination
Sebastian Klovig Skelton’s article in this week’s CW ezine issue, ‘Auditing for algorithmic discrimination’ could hardly be more timely. The fall-out from the algorithmic exams fiascos of recent ... Continue Reading
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News
19 Aug 2020
How Dell is leveraging data to reopen its offices
Dell Technologies has created a real-time dashboard to make sense of data about the Covid-19 coronavirus and safely guide its employees’ return to the workplace Continue Reading
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Feature
19 Aug 2020
Digital experience management – web content management for the omnichannel age?
Digital experience management represents an evolution of web content management for a more omnichannel commercial world. We explore its definition and applicability Continue Reading
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News
19 Aug 2020
Vodafone builds smart enterprise on SAP S/4 Hana
Holger Grewe, group head of corporate transformation, and Ignacio Garcia, CIO corporate systems, at Vodafone, convey how SAP S/4 Hana has been purposely implemented as part of an ongoing smart enterprise transformation Continue Reading
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E-Zine
18 Aug 2020
How Covid-19 elevated the datacentre
In this week’s Computer Weekly, we examine how datacentres and their workers became part of our critical national infrastructure due to the pandemic. Firms considering upgrading to SAP S/4 Hana face hefty bills – we look at how to keep costs down. And we analyse the increasing rate of applications being migrated to the cloud. Continue Reading
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Feature
12 Aug 2020
APAC buyer’s guide to BI and analytics
In this buyer’s guide, we look at the state of adoption of business intelligence and analytics tools, common use cases and other technology and business considerations Continue Reading
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News
06 Aug 2020
Spurring digitalisation in Singapore’s tourism sector
The Singapore Tourism Board has developed a digital pass and an analytics service, among other initiatives, to digitalise the city-state’s embattled tourism industry Continue Reading
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News
05 Aug 2020
Inside Juniper’s radical IT transformation
Western Australia’s aged care provider Juniper embarked on an aggressive strategy to completely transform its IT operations in just two years Continue Reading
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Feature
04 Aug 2020
20 top BI tools and how to choose the right one
To help you buy the right BI tool for your data analysis needs, here's a look at 20 leading technologies, the different types of BI software and key features to look for. Continue Reading
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News
31 Jul 2020
ICO launches guidance on AI and data protection
The Information Commissioner’s Office (ICO) has published guidance aimed at rendering the application of machine learning to data compliant with data protection principles Continue Reading
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News
31 Jul 2020
IFS CEO Darren Roos: Customer investment in cloud and digital has held up during Covid
Business applications supplier’s chief executive tells Computer Weekly that business has been surprisingly good during the coronavirus crisis Continue Reading
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News
28 Jul 2020
Why supply chain visibility is key to APAC retailers
Having complete visibility over the supply chain will enable retailers to tide over the Covid-19 coronavirus pandemic and transform their businesses Continue Reading
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Podcast
28 Jul 2020
Digital addiction, digital skills – Computer Weekly Downtime Upload podcast
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss digital addiction and business software, digital skills and how Barnardo’s benefited from digital transformation Continue Reading
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Blog Post
28 Jul 2020
Data-driven digital transformation: five technology initiatives for the age of Covid-19
This is a guest blogpost by Rich Pugh, co-founder and chief data scientist, Mango Solutions The things we do not know about Covid-19 seem almost endless. There are no clear answers yet to some of ... Continue Reading
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E-Zine
21 Jul 2020
Avon calling: what happens when lockdown eliminates your business model?
In this week’s Computer Weekly, we talk to global beauty brand Avon, to find out how it coped with a huge lockdown dilemma – how to adapt its door-to-door sales model when its reps couldn’t leave home. Our latest buyer’s guide examines the use of artificial intelligence in IT security. And we analyse the government’s decision to strip Huawei from the UK’s 5G network. Read the issue now. Continue Reading
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News
17 Jul 2020
How Australia is leading the charge in the Covid-19 fight
Researchers at the University of Queensland worked with IBM to develop a dashboard with machine-learning capabilities to analyse data for a global study on Covid-19 patients in intensive care Continue Reading
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News
15 Jul 2020
NUS develops e-skin system in neuromorphic computing breakthrough
The National University of Singapore has developed an electronic skin system that could give robots and prosthetic devices a sense of touch Continue Reading
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Answer
14 Jul 2020
What are the key BI team roles and responsibilities?
A business intelligence team helps an organization deploy, manage and use BI tools. Here are the primary roles on a BI team and an overview of their responsibilities and duties. Continue Reading
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Opinion
13 Jul 2020
Is our drinking data-driven?
Caroline Carruthers, CEO of Carruthers and Jackson, cogitates on the balance between gut and data in making personal risk decisions, ahead of a CDO summer school Continue Reading
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News
13 Jul 2020
Majority of NHS trusts used analytics to track patient infection status during Covid-19 pandemic
Qlik research shows 84% of NHS trusts used data analytics to support patient care during the Covid-19 pandemic crisis, and suggests they could use that expertise to improve public health in the round Continue Reading
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News
08 Jul 2020
Pavilion adds object storage to NVMe Hyperparallel Flash Array
Pavilion responds to customer demand for object storage to support AI/ML, big data analytics workloads with multi-controller NMVe flash storage architecture Continue Reading
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Feature
08 Jul 2020
Decision points in storage for artificial intelligence, machine learning and big data
Artificial intelligence and machine learning storage is not one-size-fits-all. Analytics work differs, and has varied storage requirements for capacity, latency, throughput and IOPS. We look at key decision points Continue Reading
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News
08 Jul 2020
Swisscom taps Hitachi to improve network-based customer service
Pentaho product helps business customer service reps of Switzerland’s largest telecommunications company and leading IT services provider provide better, faster service through centralised hub Continue Reading
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E-Zine
07 Jul 2020
The privacy challenges of easing lockdown
In this week’s Computer Weekly, as pubs in the UK re-open after lockdown, we examine the privacy issues around collecting customer data for contact tracing. We look at how interconnected devices are revolutionising the manufacturing and engineering sectors. And we assess GDPR progress two years after its introduction. Read the issue now. Continue Reading
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Tip
06 Jul 2020
Top data visualization techniques and how to best use them
BI and analytics teams and self-service BI users can choose from various types of data visualizations. Here are examples of 12, with advice on when to use them. Continue Reading
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Tip
06 Jul 2020
8 self-service BI best practices for larger organizations
Self-service BI programs can streamline the analytics process, but scaling one out to thousands of business users requires proper planning and project management. Continue Reading
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News
03 Jul 2020
Is digital art coming of age under Covid?
Israeli startup Niio is advancing a digital art platform comparable with Spotify. Is the digital medium for high art coming of age in these Covid times? Continue Reading
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Feature
01 Jul 2020
Black Lives Matter, but do bots know that?
The volume of content generated each day necessitates automated moderation to curate everything as it is published, ensuring offensive and objectionable material is blocked. But this only works if systems are adequately configured and reviewed Continue Reading