Business intelligence and analytics
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News
29 Sep 2023
Scottish watchdog urges wider biometric oversight
Scotland’s biometrics watchdog urges Scottish Parliament to extend oversight of biometric information to include the entire criminal justice system, not just police Continue Reading
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Feature
26 Sep 2023
IBM reorients to offset historic storage hardware decline
Storage profile: We look at IBM and the strategic shifts it has made towards the cloud, cloud-native and as-a-service offerings that aim to reverse a long-term decline in revenues Continue Reading
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E-Zine
15 Nov 2022
How to protect against ransomware attacks
In this week’s Computer Weekly, we look at how to prepare for and protect against ransomware, and what to do if you’re hit by an attack. We gauge industry reaction to Ofcom’s plan to investigate the big three cloud providers. And we find out how travel giant TUI is implementing self-service analytics. Read the issue now. Continue Reading
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Feature
14 Nov 2022
Siemens aims to pioneer industrial metaverse usage
German engineering giant is exploring industrial metaverse use cases, and the Biosphere Foundation in Devon is proving out Siemens technology Continue Reading
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News
10 Nov 2022
Scrutinising AI requires holistic, end-to-end system audits
Understanding the full impacts of artificial intelligence requires organisations to conduct end-to-end social and technical audits of their systems, but the process comes with a number of challenges Continue Reading
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E-Zine
10 Nov 2022
CW Benelux: Heineken finds the right brew for digital
Heineken’s data management director has revealed some of the ways the company is using information technology to transform digitally. Also read how a PhD student in the Netherlands is detecting hidden messages on the internet by exploring the practice of steganography. Continue Reading
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News
10 Nov 2022
ODI fuel poverty survey shows young adults most hard up
A fuel poverty data report and index from the Open Data Institute shows that young adults and people in multi-occupied accommodation are most at risk Continue Reading
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News
08 Nov 2022
How organisations can right-size their data footprint
More data is not always better, says Gartner, which is calling for organisations to focus on metadata and synthetic data to reduce their data liability and address privacy challenges Continue Reading
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E-Zine
08 Nov 2022
How the US-China chip war will affect IT leaders
In this week’s Computer Weekly, as the US ramps up semiconductor sanctions on China, we examine the ramifications across the tech sector. Cyber criminals are turning to new forms of encryption – we talk to the Dutch researchers trying to catch them. And we look at what cloud providers need to do to improve customer experience. Read the issue now. Continue Reading
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Opinion
07 Nov 2022
How government can capitalise on a revolution in data sharing
Alison Pritchard, deputy national statistician at the Office for National Statistics, says the new government Integrated Data Service enables tackling questions that we don’t yet know we need to answer Continue Reading
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News
07 Nov 2022
Public sector IT projects need ethical data practices from start
Data ethics needs to be integrated into public sector IT projects from the very start, and considered throughout every stage of the process, to be effective Continue Reading
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Feature
07 Nov 2022
Candidate experience evolves to engender more emotional engagement
Despite the cost-of-living crisis, employment is high and companies need to create a compelling candidate experience when competition is strong and ‘ghosting’ is common Continue Reading
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News
07 Nov 2022
How Globe is driving data analytics with Snowflake
The largest telco in the Philippines has moved its on-premise data warehouse to Snowflake to address scalability challenges and improve customer experience Continue Reading
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Opinion
07 Nov 2022
Data-driven decision making will fail – and here is why
Marc Warner, CEO at Faculty, contends that corporate organisations need to go through a cycle similar to the development of scientific thought – from divination, via data deluge to theoretical understanding Continue Reading
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Feature
04 Nov 2022
Computer simulation at work for the future of nuclear fusion
Nuclear fusion works, just not yet well enough. Learn how software simulations running on modern supercomputers and data science are lighting up possible paths forward Continue Reading
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News
04 Nov 2022
CIO interview: Marc Jennings, CIO of analytics and AI, TUI
The international travel group is overhauling its data stack and aims to provide self-service analytics to key employees across the organisation Continue Reading
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News
04 Nov 2022
Data Summit majors on ethics in data use, demonstrates diversity
The Data Lab’s Data Summit majored on the ethical use of data, and featured Scottish government minister Tom Arthur, science broadcaster Hannah Fry, and Nasa chief science data officer Kevin Murphy Continue Reading
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News
04 Nov 2022
Data Lab bolsters business execs data course in time with Data Summit
Course focuses on the leadership skills needed to design, resource and implement a data strategy that will enable organisational change Continue Reading
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Feature
01 Nov 2022
What's the difference between WFM and WFO?
WFM and WFO systems can automate employee schedules. However, WFO platforms include contact center features, such as call recording, to improve agent performance. Continue Reading
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News
01 Nov 2022
Scotland’s Data Lab CEO Brian Hills on its ambition to change lives
Brian Hills, chief executive of The Data Lab in Scotland, on why he thinks the organisation’s mission is less about data and more about changing lives by giving people career opportunities Continue Reading
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E-Zine
01 Nov 2022
How the pandemic accelerated tech adoption in hospitality
In this week’s Computer Weekly, we look at how the hospitality sector is turning to technology to rebuild after it was devastated by the pandemic. Google’s cloud business is growing but remains well behind the market leaders – what does its future look like? And we look at the benefits of AIOps for storage. Read the issue now. Continue Reading
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Feature
31 Oct 2022
AI experts question tech industry’s ethical commitments
The massive proliferation of ethical frameworks for artificial intelligence has done little to change how the technology is developed and deployed, with experts questioning the tech industry’s commitment to making it a positive social force Continue Reading
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Podcast
28 Oct 2022
Top 50 women in UK tech, IR35 Truss fiasco – Computer Weekly Downtime Upload podcast
The team reflects on the announcement of the Most Influential Women in UK Technology 2022, the IR35 reforms being scrapped, then not, and Dreamforce & Oracle Cloud World in the US Continue Reading
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News
26 Oct 2022
ICO warns against using biometrics for ‘emotional analysis’
ICO warning highlights risk of ‘systemic bias’ and discrimination associated with organisations using biometric data and technologies for emotion analysis Continue Reading
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News
26 Oct 2022
When technology lets you sleep easy
Indian mattress supplier Duroflex has taken a leaf out of mattress design in its technology implementation to double its growth in an industry dominated by unorganised players Continue Reading
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News
26 Oct 2022
SAP Q3 2022: revenue up 15%, Ukraine war impact €250m
SAP has announced third-quarter 2022 revenue of more than €7.8bn, up 15% year on year, with cloud revenue at 42% Continue Reading
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News
25 Oct 2022
One in five tech workers subject to workplace surveillance
Digital surveillance is now a common feature of the UK’s post-pandemic economy, says Prospect Union, adding to growing calls for workers to be given a greater say over how technologies are deployed in the workplace Continue Reading
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E-Zine
25 Oct 2022
The Most Influential Women in UK Technology 2022
In this week’s Computer Weekly, we reveal our annual list of the 50 Most Influential Women in UK Technology. We talk to the No.1 on the list, Flavilla Fongang, about how to improve diversity and inclusion in the sector. And we introduce our seven rising stars – the future female leaders of UK IT. Read the issue now. Continue Reading
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News
24 Oct 2022
Digital Transformation Week Amsterdam: The growing divide between the haves and have-nots
The most successful companies carefully manage how data is taken in and processed – and they use tools to ensure they squeeze the most they can out of every bit of information Continue Reading
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Feature
24 Oct 2022
Improving finance and accounting software with AI
Artificial intelligence algorithms and datasets have potential value across many areas in finance and accounting, but usage isn’t yet widespread Continue Reading
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News
21 Oct 2022
HSBC chooses Oracle Exadata Cloud@Customer service to underpin digital
Bank selects Oracle’s Cloud@Customer service to upgrade and migrate some of its database systems as part of its digital transformation Continue Reading
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News
21 Oct 2022
Did Truss authorise ‘war risk’ provocation over Black Sea?
A UK Boeing RC-135W Rivet Joint spy plane was ordered to approach Russian territory in a Cold-War-style provocation just days after Liz Truss’s mini-budget collapsed Continue Reading
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Feature
21 Oct 2022
Efficiency to empathy: Customer experience in cost-of living crisis
Find out how businesses can shore up their CX strategy to support consumers struggling with the cost-of-living crisis Continue Reading
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Feature
21 Oct 2022
High data quality key to reducing supply chain disruption
What could be the role of data quality enhancement in reducing the supply chain disruption that has beset the UK economy because of Brexit, Covid, and war in Europe? Continue Reading
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News
20 Oct 2022
Parliamentary committee launches inquiry into AI governance
MPs will examine the impacts of artificial intelligence throughout the UK economy and how governance of the technology can be improved ahead of the government publishing its formal regulatory proposals Continue Reading
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News
19 Oct 2022
Oracle CloudWorld 2022: Ellison vaunts centrality of healthcare to mission
Oracle CTO Larry Ellison put the company’s healthcare initiatives front and centre of its vision during his keynote at Oracle CloudWorld 2022 in Las Vegas Continue Reading
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Feature
13 Oct 2022
Is object storage good for databases?
We look at object storage vs block access SAN storage and ask if object storage can be used for database workloads, or is it just good for bulk storage of analytics datasets? Continue Reading
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News
13 Oct 2022
Turing launches government-backed AI standards information hub
The Alan Turing Institute has launched the AI Standards Hub jointly with the British Standards Institution and the National Physical Laboratory, backed by the Department for Digital, Culture, Media and Sport Continue Reading
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News
12 Oct 2022
French Supreme Court rejects EncroChat verdict after lawyers question secrecy over hacking operation
France’s Supreme Court has sent a case back to the court of appeal after police failed to disclose technical details of EncroChat hacking operation Continue Reading
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News
11 Oct 2022
Public sector spend on IT climbed to £12.6bn in 2021
Public sector bodies IT spend went up 10% last year, but the majority of the money went to large IT suppliers with 89% of the total spend going to so-called ‘tech titans’, according to a report from Tussell Continue Reading
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News
09 Oct 2022
ODI food poverty study shows black families and North East suffering most
A food poverty data report from the Open Data Institute shows black families and the North East of England are suffering the most Continue Reading
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News
06 Oct 2022
EU rolling out measures for online safety and AI liability
The European Council has approved the passage of the Digital Services Act to protect people’s rights online, while the European Commission has announced proposals to help those negatively affected by artificial intelligence to claim compensation Continue Reading
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Feature
05 Oct 2022
Clickwork and labour exploitation in the digital economy
Often ignored or assumed to be work conducted by machines rather than people, Computer Weekly explores the hidden human impact of the ‘clickwork’ that underpins the global digital economy Continue Reading
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Feature
04 Oct 2022
How to design a data architecture for business success
To gain business value from data, enterprises need to get their data architecture right – and the right business leadership and culture is critical to that Continue Reading
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Feature
03 Oct 2022
Edge storage: What it is and the technologies it uses
Storage is moving from the datacentre to the edge. We define edge storage, look at the characteristics of edge computing that shape it and the technologies it requires Continue Reading
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News
03 Oct 2022
Digital transformation is brewing at Heineken
In a presentation at the Digital Transformation Week conference in Amsterdam, Heineken’s data management director revealed some of the ways the company is using information technology to transform Continue Reading
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News
30 Sep 2022
Interview: Rachel Hilliam, chair, Alliance for Data Science Professionals
Rachel Hilliam talks about the origins, mission and future plans for the Alliance for Data Science Professionals Continue Reading
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Guide
28 Sep 2022
Essential Guide: Data Analytics in Healthcare
In the healthcare industry, a large amount of data is already being collected to generate insights on emerging conditions and to improve patient care. Yet, like other industries, the healthcare sector continues to grapple with issues such as data silos and security challenges that stand in the way of harnessing insights. Continue Reading
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Podcast
28 Sep 2022
Datacentres and energy, top women in tech – Computer Weekly Downtime Upload podcast
We discuss the run-in to the announcement of the Most Influential Women in UK Technology 2022 list, the datacentre market and the energy crisis, and the Alliance for Data Science Professionals Continue Reading
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News
27 Sep 2022
American football giants jet into digital age with HCLTech
US football clubs the New York Jets and New York Giants outsource their digital transformations to Indian service provider as they target improved fan engagement Continue Reading
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News
27 Sep 2022
Specsavers clinicians used company data to spot Covid referral collapse
At Big Data London, Specsavers’ global data officer related how clinicians used company data to spot Covid referral collapse Continue Reading
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News
27 Sep 2022
Broadcasters treat data science as niche and sporadic in use
Data science specialists at UK broadcasters conveyed a similar picture of niche use cases at Big Data London 2022 Continue Reading
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E-Zine
27 Sep 2022
Making digital a key ingredient at Mondelez
In this week’s Computer Weekly, we talk to snack giant Mondelez, the owner of Cadbury, about how AI and data are transforming its business. SAP is increasing support costs for the first time in years – we assess the impact on customers. And a Ukrainian tech CEO tells us how his company kept going despite the Russian invasion. Read the issue now. Continue Reading
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News
22 Sep 2022
CCS £2bn big data and analytics framework goes live
The Crown Commercial Service has launched a big data and analytics framework worth up to £2bn over the course of the agreement Continue Reading
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News
21 Sep 2022
Dreamforce 2022: Benioff and Taylor uncork real-time Genie to toast ‘new day’
Salesforce co-CEOs Marc Benioff and Bret Taylor vaunt their Genie customer data platform as real-time harbinger of eventual post-pandemic new normal at Dreamforce 2022 Continue Reading
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News
19 Sep 2022
How Mondelez is driving change with tech
From empowering citizen developers to deploying drones to monitor the health of cocoa trees, Mondelez has been firing on all cylinders to disrupt the old ways of doing things Continue Reading
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News
12 Sep 2022
How graph technology is making a dent in the database market
Graph databases are making a splash in the database market, with specialist, multimodal and cloud database suppliers jostling for a slice of the pie Continue Reading
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News
12 Sep 2022
SAP users ramp up ESG efforts
The UK & Ireland SAP User Group is developing a special interest group to help their members hit their ESG goals more effectively Continue Reading
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News
12 Sep 2022
Lloyd’s of London is digitally transforming through the front door
Centuries-old financial services organisation is transforming its complex IT infrastructure through digital data Continue Reading
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News
09 Sep 2022
Panasas’s double NAS offer aims at multiple analytics workloads
ActiveStor Flash and ActiveStor Ultra XL target I/O profiles from rapid AI/ML to processing-heavy modelling but remain firmly on-prem, with object and cloud declared ‘interesting’ Continue Reading
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Opinion
05 Sep 2022
Data-driven government needs practical steps
We should build data platforms for government with the same techniques used in creating anything digital, argues Jim Stamp, head of data at Made Tech Continue Reading
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News
01 Sep 2022
Google workers oppose cloud contract with Israeli government
Google workers and Palestinian rights activists call on company to divest from involvement in cloud and artificial intelligence contract with Israeli government and military, following allegations the tech giant has retaliated against an employee for being publicly critical of the deal Continue Reading
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News
30 Aug 2022
Growing importance of the data strategist in South Holland
Much has been written about the work of data scientists, but the lesser-known role of data strategist is just as essential – as is being demonstrated in the Netherlands Continue Reading
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News
29 Aug 2022
Thinxtra teams up with Hong Kong’s LBS on smart hygiene
Australia’s Thinxtra will supply its battery-powered IoT devices to monitor hygiene and environmental conditions in residential and commercial venues in Hong Kong Continue Reading
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Feature
23 Aug 2022
Bfloat16: What it is and how it impacts storage
Bfloat16 is an emerging way to handle very large numbers, developed by Google for its machine and neural learning and prediction. We look at what it means for IT and storage Continue Reading
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Opinion
23 Aug 2022
ODI: Smart data promise could founder against paywalls
The Open Data Institute’s Mahlet Zimeta examines the government’s smart data plan, which could boost competition and empower the public, but needs to be set up to allow rapid creation of new markets without barriers Continue Reading
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E-Zine
23 Aug 2022
How digital technology rescued Merlin
In this week’s Computer Weekly, we talk to the CTO of Merlin Entertainments – operator of Legoland, Sea Life and Alton Towers – to find out how digital saved the company when Covid shut all its theme parks. We look at how software and data analytics can help to track – and reduce – greenhouse gas emissions. And Southern Water explains how data helps to support its most vulnerable customers. Read the issue now. Continue Reading
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News
11 Aug 2022
Crown Commercial Service opens door to Salesforce
The Crown Commercial Service has agreed a Memorandum of Understanding with Salesforce to facilitate public sector access to the supplier’s products and services, including Tableau, Slack and Mulesoft Continue Reading
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News
10 Aug 2022
Waterstones’ supply chain disrupted in Blue Yonder implementation
Bookseller Waterstones is recovering from the effects of a Blue Yonder implementation that has seen authors and readers up in arms Continue Reading
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E-Zine
09 Aug 2022
Eurotunnel’s digital journey for the realities of post-Covid travel
In this week’s Computer Weekly, the travel industry was devastated by the pandemic, but we find out how Eurotunnel is turning to digital to better engage customers in the post-Covid world. We examine the impact of the economic slowdown on the tech giants. And we explain all you need to know about data gravity. Read the issue now. Continue Reading
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News
05 Aug 2022
NAO guide for senior government leaders flags barriers to better data use
A National Audit Office guide for government chiefs on improving data use points to difficulties in achieving data sharing benefits and laments variability in cross-government data quality Continue Reading
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News
04 Aug 2022
Bayern Munich sides with Adobe to enhance global fan experience
Bayern Munich is using Adobe’s Experience Cloud and allied software to better connect with its fans in Germany and worldwide Continue Reading
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Opinion
04 Aug 2022
Reimagining ethical digital technology
With ever-increasing digitisation leading to greater dependence on a range of digital technologies, enterprises need to urgently look at how they can incorporate ethical and social considerations into the tech they develop Continue Reading
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News
02 Aug 2022
UK safety tech sector sees strong revenue and employment growth
Safety tech is now one of the fastest-growing sectors in the UK tech industry, with jumps in revenue, investment and employment Continue Reading
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Feature
29 Jul 2022
Unstructured data storage – on-prem vs cloud vs hybrid
We look at storage for unstructured data on-premise, in the cloud and across multiple locations. There are advantages to a hybrid approach, but there can be hidden costs, too Continue Reading
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Podcast
29 Jul 2022
Green IT, nominate top tech women – Computer Weekly Downtime Upload podcast
Caroline Donnelly, Clare McDonald and Brian McKenna discuss the CW IT sustainability think-tank, the launch of the Most Influential Women in UK Technology 2022 list, and Lambeth Council in the cloud Continue Reading
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News
26 Jul 2022
Secret court asked to quash a decade of MI5 surveillance warrants following ‘systemic breaches’
The culture at MI5 was to ‘prioritise’ missions ‘over everything else’, including compliance with safeguards designed to protect the public, the UK’s most secret court heard yesterday Continue Reading
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News
26 Jul 2022
Meta publishes first-ever human rights report
Meta details its approach to protecting and promoting human rights, but civil society groups say the company has failed to grapple with the human rights risks associated with its own business model Continue Reading
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News
26 Jul 2022
Lambeth maps future with cloud applications
With its funding dramatically cut, Lambeth Council has turned to cloud delivery of its business applications to have a simpler technology stack and be nimbler in delivering services to its 330,000 population Continue Reading
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News
25 Jul 2022
CDO interview: Brandon Hootman, director of digital data, Caterpillar
Manufacturing giant is modernising its data management and turning to digital to steal a march on its competitors Continue Reading
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News
22 Jul 2022
SAP Q2 2022: Revenue up 13%, Ukraine war impact steady at €300m
SAP has announced first-quarter revenue of more than €7.5bn, and restated its expectation that Ukraine war is projected to have a €300m impact in 2022 Continue Reading
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News
21 Jul 2022
GCHQ experts back scanning of encrypted phone messages to fight child abuse
Ian Levy, technical director of the NCSC, and Crispin Robinson, technical director of GCHQ, back client-side scanning software on mobile phones to detect child abuse Continue Reading
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News
21 Jul 2022
Data and Tech Aid pledges 10,000 first aid kits to Ukrainian civilians
Data and Tech Aid, a recently founded fundraising body, is pledging 10,000 medical kits to treat civilian Ukrainian casualties of the war Continue Reading
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Feature
19 Jul 2022
Employee experience joins CX for total enterprise view
Total experience is emerging to join up employee and customer experience for organisations intent on being holistic and progressive Continue Reading
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News
18 Jul 2022
Oracle payroll system causes underpayment of Next staff
Oracle’s payroll HR software module seems to be at the root of a systematic underpayment of staff at retailer Next Continue Reading
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News
18 Jul 2022
Data and tech platforms helping finance regulator spot problems earlier
The UK financial services regulator is increasingly using data platforms to proactively regulate the finance sector Continue Reading
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News
18 Jul 2022
Inside Sompo Asia’s agile approach to data analytics
Regional insurer takes agile approach to democratise access to data analytics by creating virtual databases and visualising the insights through Tableau Continue Reading
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News
12 Jul 2022
First cohort of data science professionals certified by AfDSP
The Alliance for Data Science Professionals has certified its first cohort, with the imprimatur of the UK’s national statistician, Ian Diamond Continue Reading
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News
12 Jul 2022
Ordnance Survey research reveals sustainability projects as hot for software developers
According to research by Ordnance Survey, sustainability projects are emerging as hot zones for software developers, attracted by the chance to do some good as well as make good money Continue Reading
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Feature
11 Jul 2022
Embedded analytics emerges to offer new level of business intelligence
Analytics suppliers are increasingly offering embedded analytics – based inside applications, often real-time, and driven by APIs – as a way to get to the next level of business intelligence Continue Reading
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Feature
05 Jul 2022
How IoT and digital twins could help CIOs meet ESG pledges
Many local authorities have set ambitious net-zero targets. Can IoT technology, allied to digital twinning, help CIOs hit them? Continue Reading
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News
05 Jul 2022
Netherlands’ AMdEX seeks to democratise the internet
Last year, five Dutch organisations launched an initiative to set up the Amsterdam Data Exchange to simplify data sharing and help democratise the internet Continue Reading
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News
05 Jul 2022
LogRhythm bullish on growth in APAC
LogRhythm expects its business in the region to grow by over 20% this year thanks to demand from emerging economies where cyber security investments have not kept pace with cyber threats Continue Reading
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Feature
01 Jul 2022
Tech sector efforts to root out forced labour are failing
Digitally mapping supply chains to identify forced labour and slavery is no longer a technology problem for the IT sector, but a lack of government enforcement and corporate inaction are major barriers to effective change Continue Reading
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Feature
28 Jun 2022
Composability set to be next big thing for digital experience platforms
Digital experience platforms are the latest word in increasing customer loyalty by engaging across all channels. Gaining real-time views of customers while managing data compliantly is critical Continue Reading
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News
28 Jun 2022
African health charity integrates digital tools with Cognizant
IT services supplier is working with African health charity to integrate digital tools through a five-month project Continue Reading
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News
28 Jun 2022
Executive interview: Chris Conradi, chief digital officer, FSN Capital
Chris Conradi is taking his learnings at Google into the private equity industry at Norway’s FSN Capital Continue Reading
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News
27 Jun 2022
Manchester Airports Group taps Rise with SAP service to speed recovery
Manchester Airports Group, which includes London Stansted and East Midlands as well as Manchester, has chosen SAP’s Rise package, on AWS, as it seeks to ‘build back smarter’ post-pandemic Continue Reading
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Feature
27 Jun 2022
How to track greenhouse gas emissions
Companies from a range of sectors, as well as public authorities, are using software and data analytics to track greenhouse gas emissions, partly to meet new regulatory demands Continue Reading
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Opinion
23 Jun 2022
Germany – let’s stop debating data retention and start finding solutions
Germany has the opportunity to set the democratic precedent for ending the collection and retention of everybody’s call details record and metadata in the EU. It is time find real and effective solutions to crime Continue Reading
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News
22 Jun 2022
Uber drivers strike over pay issues and algorithmic transparency
Unionised Uber drivers take industrial action against the company over its failure to pay workers in line with a Supreme Court decision and inflation, as well as the lack of transparency around how it uses their data Continue Reading
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Opinion
22 Jun 2022
Why the world needs tech standards for UN Sustainable Development Goals
Chaesub Lee from the ITU argues that the world needs technology standards to address the UN’s Sustainable Development Goals Continue Reading