Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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News
01 Jun 2026
Sapphire 2026: SAP executives admit route change on high road to business AI
SAP shifted its AI strategy eight to nine months ago to focus on business outcomes over tech, launching an SAP Business AI platform said to integrate business context with AI agents Continue Reading
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News
29 May 2026
Microsoft hits out over irresponsible vulnerability disclosure
Microsoft goes on the offensive after a disgruntled security researcher unleashed a series of zero-days without checking in first Continue Reading
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Feature
29 May 2026
How safer AI applications could be built
Virgin Atlantic’s adoption of AI for customer service might indicate the fruits of a safety-first approach Continue Reading
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Opinion
29 May 2026
Navigating culture to govern AI successfully
Data governance is critical for scaling AI safely, but the biggest hurdles are people, not technology. Here’s why moving governance out of IT and securing executive buy-in are key for AI success Continue Reading
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News
29 May 2026
How Canberra Institute of Technology is transforming classroom learning
Faced with a fragmented IT estate and poor room utilisation, CIT partnered with Cisco to standardise the institute’s physical and virtual classrooms, boosting inclusivity and slashing on-site support Continue Reading
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News
29 May 2026
Agentic AI is driving rethink of enterprise architecture and tokenomics
The growing adoption of agentic AI will require IT leaders to rebalance their CPU and GPU estates, tightly integrate data layers, and redesign human workflows, according to Dell Technologies CTO John Roese Continue Reading
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Opinion
28 May 2026
Global conflicts accelerate cyber threats against UK CNI
Geopolitical tensions are stoking cyber threats to UK critical infrastructure. State actors and ransomware groups are targeting industrial systems. Operators must improve visibility Continue Reading
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News
28 May 2026
Challenging AI hype narratives with director Valerie Veatch
Computer Weekly speaks with Valerie Veatch, the director of a documentary charting the historical development of artificial intelligence, about the difficulties of challenging hype narratives and the pressing need to build a culture of technological refusal Continue Reading
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News
27 May 2026
StarHub to trial SIM-based IDs for governing AI agents
The telco is building a trust layer that will assign unique identities to AI agents, allowing it to monitor and block malicious agentic activity in real time Continue Reading
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E-Zine
26 May 2026
How FedEx aims to deliver on agentic AI
In this week’s Computer Weekly, we talk to the chief digital and information officer at courier giant FedEx about the challenges of implementing agentic AI. British MPs labelled the launch of the government’s digital ID policy a ‘fiasco’ – we examine why. And we look at the political, legal and economic risks around data sovereignty. Read the issue now. Continue Reading
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News
26 May 2026
Alibaba unveils Qwen 3.7 Max at inaugural Singapore conference
Chinese tech giant debuts AI model capable of extended autonomous tasks, alongside a major upskilling initiative backed by the Singapore government to ensure no jobless growth in the age of AI Continue Reading
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News
25 May 2026
AI safety cannot wait for a ‘Chernobyl moment’, experts warn
As AI becomes increasingly capable, tech leaders at Singapore’s ATxSummit urge governments and industry to build safety and accountability into AI systems before a major disaster strikes Continue Reading
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Opinion
21 May 2026
Bridging the mainframe skills gap
Addressing the mainframe skills gap with early-career talent and AI-assisted learning is key to modernising legacy systems with confidence Continue Reading
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Feature
21 May 2026
Social media addiction by design poses hard questions for business use
Governments are regulating social media for children, but adults can also suffer from addiction by design. How can employers balance business tech usage with digital well being? Continue Reading
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E-Zine
21 May 2026
CW APAC - Trend Watch: Agentic AI
Agentic artificial intelligence is swiftly modernising business processes. In this handbook, focused on agentic AI in the Asia-Pacific region, Computer Weekly looks at governance implications, silicon innovation and the OpenClaw phenomenon. Read the issue now. Continue Reading
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News
21 May 2026
Why AI is making workflow automation trendy
As a technology that has been around for decades, workflow automation might finally have found its place Continue Reading
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News
21 May 2026
Fujitsu finally thrown out of Post Office in £500m Horizon replacement deals
Accenture wins contract to take over running of controversial IT system at the heart of the Post Office scandal, with One View Commerce brought in to deliver new retail software Continue Reading
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Podcast
21 May 2026
Agentic orchestration: A Computer Weekly Downtime Upload podcast
We speak to Jakob Freud, CEO of Camunda about who business processes are being reinvented in the age of agentic AI Continue Reading
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News
20 May 2026
Avoid expensive AI agents with these five design imperatives
Dell Technologies’ chief operating officer Jeff Clarke offers a blueprint for the AI-native enterprise, warning that failing to integrate data and control tokenomics will result in high cloud bills and fragmented tools Continue Reading
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News
19 May 2026
As AI costs spiral, Dell pitches return to on-premise datacentres
With agentic AI driving up public cloud consumption, Dell Technologies is pitching local and hybrid infrastructure to shield enterprises from soaring token costs Continue Reading
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News
18 May 2026
Post Office objection to Capture appeals is ‘inexplicable and unconscionable’
In an ongoing exchange of letters, compensation advisory board attacks controversial decision to contest appeals against pre-Horizon convictions Continue Reading
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News
18 May 2026
UK employees using AI regularly lose more than seven hours a week
A Workday survey of 2,400 UK professionals reveals they are stuck in a ‘copy-paste economy’ working across disconnected AI systems Continue Reading
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News
18 May 2026
Nick Clegg-backed company using AI to fill global education gaps
Backed by former UK deputy prime minister Nick Clegg, Efekta is rolling out AI language lessons to state schools around the world Continue Reading
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News
15 May 2026
Post Office chair defends ‘inappropriate and harmful’ position on Capture appeals
Post Office chairman defends its position on contesting subpostmaster appeals against Capture-based convictions Continue Reading
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News
15 May 2026
ServiceNow Knowledge 2026: Agentic AI propelled ‘from concept to a movement’
ServiceNow vice-president of CRM and industry workflows Terence Chesire recounts the platform’s journey towards harnessing ‘the power of AI’ Continue Reading
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News
15 May 2026
Singapore unveils space lab to fuel ASEAN space economy
Supported by Deloitte, the lab aims to spur adoption of space technologies in non-space sectors, connect space startups with potential investors and drive regional partnerships Continue Reading
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Opinion
15 May 2026
Why trust and resilience are foundations of Singapore’s digital maritime future
As the maritime industry embraces digitalisation, relying on flat shipboard networks is no longer viable. Here's why operators must build ‘digital bulkheads’ to secure IT and OT environments, protect supply chains, and retain maritime talent Continue Reading
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Feature
14 May 2026
Why AI is forcing enterprises to rethink observability
With only 5% of companies generating value from artificial intelligence, traditional observability tools might be failing, creating a need for AI to undergo smarter monitoring Continue Reading
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News
14 May 2026
Post Office to contest Capture conviction appeal despite chairman support for overturning en masse
Post Office to contest Capture conviction appeal despite its chairman agreeing all should be overturned Continue Reading
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News
14 May 2026
Accenture joins IBM in battle for £323m Post Office Horizon deal
Services giant is bidding to take over existing Post Office Horizon operations alongside fellow IT giant IBM Continue Reading
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News
13 May 2026
Zopa AI skills foundation launches after 22 partners sign up
In the next four years, the Jobs2030 coalition aims to train 100,000 UK financial services professionals to use artificial intelligence in their work Continue Reading
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News
13 May 2026
Sapphire 2026: SAP heralds dawn of ‘autonomous enterprise’
SAP CEO Christian Klein and his top team trumpeted the advent of the ‘autonomous enterprise‘ during the opening keynote at the supplier’s global Sapphire event in Orlando Continue Reading
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News
12 May 2026
Microsoft releases rare zero-day free Patch Tuesday update
No zero-day flaws were addressed in May’s Patch Tuesday update but as usual there is much for admins to chew over in the coming days Continue Reading
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Feature
12 May 2026
Workday majors on Sana acquisition to forward agentic AI programme
On a visit to Workday’s Dublin EMEA HQ, we find the supplier aiming to leverage agentic artificial intelligence to improve enterprise operations with its Sana platform, said to enable automation and reskilling for an AI-driven workplace Continue Reading
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News
12 May 2026
Celonis acquires MIT-linked decision intelligence firm Ikigai
Celonis has acquired MIT-linked Ikigai to aid in its drive to eliminate artificial intelligence blind spots from enterprise IT, and launched a ‘context model’ digital twin, said to give AI operational clarity Continue Reading
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News
12 May 2026
UAE launches sovereign AI-driven Cyber Factory security initiative
UAE Cyber Security Council and CPX unveil national cyber manufacturing initiative aimed at strengthening digital sovereignty, AI-powered defence and critical infrastructure resilience Continue Reading
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News
11 May 2026
Security chiefs ‘too polite’ for startups, says cyber flywheel founder Alastair Paterson
Cyber flywheel initiative aims to nudge chief information security officers (CISOs) to join ‘design partnerships’ with startups to solve pressing cyber security problems Continue Reading
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News
11 May 2026
ServiceNow Knowledge 2026: FedEx digital chief unpacks agentic AI’s potential
Speaking to Computer Weekly at ServiceNow Knowledge 2026, Vishal Talwar, FedEx’s executive vice-president and CDIO, lays out the company’s mission to scale artificial intelligence responsibly Continue Reading
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News
08 May 2026
Node4: AI and agentic the future, but culture the key to unlock it
UK mid-market supplier showcases the three stages of AI – assistance, co-work and orchestration – but faces a reality in which most users have yet to arrive at first base Continue Reading
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Opinion
08 May 2026
Why 50% of GenAI projects fail – and how to beat the odds
With half of all generative AI projects failing after the proof-of-concept stage, organisations are discovering that technology alone isn't a silver bullet. Here’s how to turn them into lasting competitive advantages Continue Reading
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News
07 May 2026
Nutanix CEO maps out agentic AI strategy, targets VMware defectors
Rajiv Ramaswami talks up Nutanix’s agentic AI play, the growing demand for sovereign cloud capabilities, and why decoupling storage from HCI is hastening migrations from VMware Continue Reading
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News
06 May 2026
Broadcom updates VCF to address on-premise AI
VMware is being repositioned as a platform to lower the total cost of hosting artificial intelligence workloads in private clouds Continue Reading
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Feature
06 May 2026
Children’s Wellbeing and Schools Bill prompts ethical concerns
The Children’s Wellbeing and Schools Bill is intended to improve school standards, child safety and social care. However, recent amendments to the proposal have led to ethical concerns regarding personal data Continue Reading
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Feature
06 May 2026
Beyond telesurgery: How Proximie uses AI to optimise surgery logistics
AWS customer Proximie delivers AI-driven operating theatre logistics and tele-surgery. We spoke to its engineering vice-president about the challenges of cloud in a life or death environment Continue Reading
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News
06 May 2026
Closing the AI trust gap in MENA: Why visibility, governance and data quality matter more than hype
Alteryx’s Sabya Sen explains why confidence in AI remains low for high-stakes decisions, and what CIOs must do to turn adoption into real business value Continue Reading
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News
06 May 2026
How Singapore firms are scaling AI initiatives
At AWS Summit Singapore, Certis and Grab showed how they are embedding AI in their business, such as automating finance operations and deploying robots in public safety and security patrols Continue Reading
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Opinion
06 May 2026
AI to help mainframes remain business critical in 2026
Mainframes are very much still vital for performance- and security-conscious use cases. To optimise TCO, AI and hybrid cloud can help them retain their advantages Continue Reading
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Opinion
06 May 2026
The illusion of digital sovereignty and the reality of control
Digital sovereignty is hugely important to IT leaders but in most cases systems have been built on foundations they don’t control. Open standards are key to organisational agility Continue Reading
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News
06 May 2026
ServiceNow Knowledge 2026: McDermott proclaims fully automated cyber defence
Chief executive’s conference keynote launches agentic artificial intelligence cyber security features for enterprise software player’s centralised platform Continue Reading
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News
05 May 2026
Post Office acknowledges ECCO+ user’s calls for help three decades ago
A former subpostmaster repeatedly asked the Post Office for help when unexplained shortfalls occurred in her branch while using ECCO+ software, with evidence of her requests still in the organisation’s possession Continue Reading
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News
05 May 2026
IBM: Enterprise AI to shift from ‘light bulb’ to ‘electric motor’ era
Enterprises are set to make productivity gains as business shifts from point use cases for artificial intelligence to orchestrated, policy-driven deployment of agentic AI, says IBM CEO Continue Reading
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E-Zine
05 May 2026
Mastering a marathon with the future of healthtech
In this week’s Computer Weekly, we look at how digital twins of the human body are helping athletes prepare for the London Marathon. We find out how AI is set to deliver new driving experiences in the latest cars. And we speak to a 146-year-old bank about taking an entrepreneurial approach to tackling legacy IT. Read the issue now. Continue Reading
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News
05 May 2026
Google’s Agentic Data Cloud to power ‘systems of action’
As enterprises move from reactive analytics to AI agents, Google Cloud’s data chief details new metadata, cross-cloud and database tools to help them govern and scale AI agents Continue Reading
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News
04 May 2026
UK’s NCSC warns of ‘wave of patches’
Vulnerability discovery and mitigation continues to exercise the top minds at Britain’s NCSC as cyber experts continue to debate the impact of frontier AI models such as Mythos Continue Reading
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News
04 May 2026
How Australian firms are using AI in customer experience
Local tech leaders from MYOB, Guzman y Gomez, and Aware Super reveal how AI is reshaping customer experience, streamlining business operations and driving efficiency Continue Reading
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News
01 May 2026
IAM tools help Oracle Red Bull Racing keep pace with strict F1 regulations
Oracle Red Bull Racing massively improved the efficiency of its aerodynamics testing procedures after implementing new identity technology from 1Password. Learn more about this unlikely link Continue Reading
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News
30 Apr 2026
India aims for the stars with orbital datacentres
As terrestrial datacentres face severe power and cooling constraints, space-based facilities promise unlimited solar energy and low latency for AI inferencing, provided the industry can overcome challenges Continue Reading
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News
29 Apr 2026
IT workers say AI is making their jobs more demanding
As workflows adapt to a shifting technological landscape, IT professionals risk being overwhelmed by ‘AI brain-fry’ Continue Reading
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News
29 Apr 2026
Monday.com targets third wave of AI with OpenClaw service
The work management software firm’s Globster service brings OpenClaw to consumers and businesses in a bid to democratise access to agentic AI capabilities Continue Reading
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News
28 Apr 2026
Court of Appeal rejects Post Office Capture case delay request
Three convictions based on the Capture system have reached the Court of Appeal, which has rejected the Post Office’s request to delay its response, advancing long-awaited justice for affected subpostmasters Continue Reading
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News
28 Apr 2026
Oracle is turning corporate software over to AI agents
As Oracle rolls out a slew of agentic AI tools and applications, a senior company executive explains how enterprise workflows are changing and why software pricing models may be due for a shake-up Continue Reading
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News
26 Apr 2026
UKtech50 2026 – help us find the most influential people in UK IT
Computer Weekly’s annual search for the 50 most influential people in UK technology is on – let us know who you would like to nominate for this year's list Continue Reading
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News
24 Apr 2026
Science, Innovation and Technology committee chair questions UK’s tech sovereignty approach
House of Commons Science, Innovation and Technology Committee chair Chi Onwurah questions the UK’s approach to tech sovereignty Continue Reading
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News
23 Apr 2026
Agentic AI speeds up mainframe modernisation, but human experts remain key
Agentic AI tools are helping organisations overcome Cobol skills shortages and untangle legacy infrastructure, but successful modernisation still requires an expert in the loop to manage complexity Continue Reading
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News
23 Apr 2026
FairPrice to roll out AI-powered smart carts to more stores
Shoppers can expect smart carts that slash checkout times to just 36 seconds, while supermarket staff will get an AI sidekick to automate daily operations Continue Reading
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Opinion
23 Apr 2026
Google Cloud Next: It’s time to create value, not slop, from the AI boom
Attendees at Google Cloud Next in Las Vegas are backing AI all the way to the bank. But as AI turns up in everything, everywhere, all at once, we’re going to need to get a lot stricter about what we use it for. Continue Reading
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Feature
23 Apr 2026
AI drives software productivity – and challenges – for Motorway
We talk to Ryan Cormack of used car marketplace Motorway about how AI-driven development increases the speed and productivity of engineering and the challenges it brings Continue Reading
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News
22 Apr 2026
Bunnings shows off AI shopping agent at Google showcase
The Australian hardware chain has gone from digital laggard to e-commerce pioneer, teaming up with Google Cloud to launch a conversational AI assistant that turns simple queries into DIY project plans Continue Reading
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Answer
22 Apr 2026
How does Microsoft 365 Copilot pricing and licensing work?
Microsoft 365 Copilot spans apps, chat and agents. Learn its licensing, prerequisites, pricing and use cases -- and how to plan deployment, governance and ROI. Continue Reading
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News
22 Apr 2026
Google launches Gemini Agent Platform, eighth-generation TPUs
With more AI agents moving to production, Google Cloud is targeting governance, multi-cloud data architecture and purpose-built silicon to help enterprises orchestrate agentic workflows Continue Reading
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News
22 Apr 2026
UK government beats drum for fintech industry at Fintech Week
UK government announces open banking strategies during London Fintech Week, including regulation and £1m investment Continue Reading
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News
22 Apr 2026
Three-quarters of UK IT leaders without strong AI governance plans
Almost one in nine British IT leaders say their organisations use agentic AI, but with few putting in place strong governance plans, according to a Red Hat survey Continue Reading
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E-Zine
21 Apr 2026
Will the UK’s datacentre strategy deliver?
In this week’s Computer Weekly, we dive into the data around datacentres – and discover that the UK government’s ambitions for growth look unachievable. We talk to the European data chief at Toyota about the car maker’s plans for analytics and AI. And our latest buyer’s guide delves into persistent storage for containers. Read the issue now. Continue Reading
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News
20 Apr 2026
Scientists map coral reefs off northern Australia
Researchers have mapped a previously uncharted network of coral and rocky reefs hidden in the murky coastal waters of Australia’s north, without ever setting foot on a boat Continue Reading
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News
17 Apr 2026
Surging CVE disclosures force NIST to shake up workflows
NIST announces big changes to the way it categorises and manages CVEs, which are set to have a big impact on how organisations manage patching and remediation Continue Reading
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News
16 Apr 2026
UK’s Sovereign AI supports supercomputing and drug discovery AI startups
The UK government’s £500m Sovereign AI fund announces first cohort of startups backed to boost economic growth and national security Continue Reading
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News
16 Apr 2026
UK government’s £500m sovereign AI fund bids to commercialise research
The UK government is launching a £500m Sovereign AI Unit to boost artificial intelligence startups and drive economic growth through strategic and long-term investments Continue Reading
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News
16 Apr 2026
How the AI boom is reshaping tech cost management
FinOps practitioners are stepping up to manage AI expenses, optimise token usage and align cost-saving measures with sustainability goals to improve returns from AI investments Continue Reading
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News
15 Apr 2026
TDX 2026: Salesforce depicts SaaS as an agentic evolution
Salesforce paints a picture of software as a service evolving in an agentic direction, at its developer conference in San Francisco, with AgentExchange as an ecosystem lubricant Continue Reading
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News
15 Apr 2026
OCBC rolls out generative AI training for wealth advisors
First programme of its kind allows wealth advisors to hone their pitches through realistic AI role play, resulting in double the client appointments and a 50% growth in revenue in three months Continue Reading
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News
13 Apr 2026
UK reliance on US big tech companies is ‘national security risk’, claims report
UK government urged to follow European countries by backing technology based on open standards Continue Reading
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News
10 Apr 2026
Moscow champions digital sovereignty and AI-driven city management
By ensuring strategic technology capabilities are developed in-house, megacities can protect their critical infrastructure from cyber threats and global unpredictability, says Moscow government minister Continue Reading
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News
08 Apr 2026
Keir Starmer was warned about Post Office prosecution practices as director of public prosecutions
A Horizon scandal victim wrote to Keir Starmer in 2011, when he was director of public prosecutions for the CPS, alerting him to the Post Office’s controversial prosecution practices Continue Reading
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News
07 Apr 2026
How voice AI is transforming customer service
After years of steering customers away from phone calls to cut costs, businesses are warming to voice AI agents capable of managing thousands of conversations simultaneously and upselling services Continue Reading
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News
02 Apr 2026
What’s driving Oracle’s latest job cuts?
Thousands of job losses have been reported, affecting many roles at Oracle Cloud Infrastructure, including those in software engineering and product compliance Continue Reading
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News
02 Apr 2026
How ANZ firms are driving automation and AIOps
Tech leaders from Westpac, NAB, Telstra and ACC New Zealand share their automation journeys, from overcoming cultural resistance to the cautious adoption of AI Continue Reading
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News
01 Apr 2026
Microsoft to invest $5.5b in Singapore’s AI and cloud infrastructure
The tech giant is spending over $5bn through 2029 to bolster its footprint in the city-state while rolling out programmes to equip students, educators and non-profit leaders with AI skills Continue Reading
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News
31 Mar 2026
Aussie AI health-tech Heidi aims to cure clinical burnout
Armed with over $100m in funding, Melbourne-based Heidi is building its own AI models and launching wearable hardware to automate documentation and reduce the administrative burden on doctors Continue Reading
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News
31 Mar 2026
Agoda scales AI strategy, opens new APAC tech hub
The digital travel platform has set its sights on becoming an AI-powered travel companion as it changes how it builds software and moves its tech workforce into a new facility in Bangkok Continue Reading
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Opinion
30 Mar 2026
AI agents are here. Are we ready for the security implications?
Agentic AI adoption may be surging, but security is lagging behind and its fundamental principles need to be intelligently re-scaled for a non-deterministic world Continue Reading
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News
27 Mar 2026
Second Post Office Capture conviction referred to appeal court
Conviction of 30 years has been referred to the Court of Appeal by the Criminal Cases Review Commission Continue Reading
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News
26 Mar 2026
Oracle opens Sydney customer excellence centre to boost AI adoption
Facility will help organisations across Australia and Oceania navigate technology challenges and turn AI experimentation into business value Continue Reading
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News
26 Mar 2026
Post Office still can’t find evidence for 1,400 scandal redress claimants, while people die waiting
Finding evidence for events that took place decades ago is a challenge for many subpostmasters seeking compensation through the Horizon Shortfall Scheme Continue Reading
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Blog Post
25 Mar 2026
Things to consider about Oracle's Agentic Fusion
Beyond the Oracle Fusion Agentic Applications announcement that coincided with the Oracle AI Tour London event, there is the inevitable question of what it actually does. By default, it seems the ... Continue Reading
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News
25 Mar 2026
Oracle applications chief sees enterprise AI agents as task-specific helpers
At Oracle AI Summit in London, Steve Miranda, executive vice-president of Oracle applications development, discussed Oracle’s Fusion Agentic Applications, including how should AI agents be used, how is it priced and what safeguards are being put in place Continue Reading
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News
25 Mar 2026
Why AI agents are one prompt away from ransomware
As AI adoption advances beyond chatbots, security leaders are up against rogue AI agents mirroring threat actors and a generational skills gap as security operations teams become overly dependent on AI Continue Reading
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News
25 Mar 2026
Why OpenClaw agents are the next big enterprise challenge
As users flock to deploy OpenClaw agents for everything from gig work to shopping, IT leaders warn that bringing these autonomous systems into the enterprise will require strict guardrails and a mix of AI models Continue Reading
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News
24 Mar 2026
Cyber pros must grasp the vibe coding nettle, says NCSC chief
At RSA in San Francisco, NCSC chief exec Richard Horne says security professionals have an opportunity and a responsibility to get in front of the security issues raised by the popularity of ‘vibe coding’ Continue Reading
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E-Zine
24 Mar 2026
Government digital identity – dystopia or dreamland?
In this week’s Computer Weekly, we examine the conflicting arguments for and against the UK government’s digital ID proposals. Our latest buyer’s guide looks at measuring the carbon footprint of AI. And we learn how a London NHS trust is using data to improve collaboration for the benefit of staff and patients. Read the issue now. Continue Reading
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News
24 Mar 2026
Oracle endows Fusion applications with more AI autonomy
At its London AI World Tour event, Oracle unveils Fusion Agentic Apps, said to enable more autonomous decision-making and execution across ERP, HCM, SCM and CX Continue Reading
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News
24 Mar 2026
QuikBot and EFGH bring real-time insurance to physical AI
The two companies will embed insurance directly into the infrastructure governing autonomous robots, reducing claims processing and creating a trust layer for smart cities Continue Reading
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News
23 Mar 2026
DWP finally seeks reviewer of its subpostmaster prosecutions
Months after announcing review, the government has advertised for a reviewer to look over more than 100 prosecutions of subpostmasters by the Department of Work and Pensions Continue Reading