IT operations management and IT support
Infographic: How does your salary compare in the UK?
What does 8 years versus 20 years yield in terms of salary in IT? Is management worth it? Quick infographic results from our 2016 UK and Ireland Salary Survey.
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News : IT operations management and IT support
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June 27, 2017
27
Jun'17
French aeronautics and aerospace manufacturer optimises datacentres
High-tech manufacturer outsources datacentre management to support its digital transformation
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June 26, 2017
26
Jun'17
Dubai-based logistics company automates backup through cloud
Cloud backup and storage automation are key to supporting expansion at Middle East logistics company, CWT-SML
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June 22, 2017
22
Jun'17
Most SAP users plan to stick with older ERP due to costly Hana migration
Survey finds many SAP users are considering augmenting their existing enterprise resource planning with cloud applications rather than go to S/4 Hana
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June 22, 2017
22
Jun'17
IT glitch brings rail ticket machines down in the UK
A failure related to a single software and systems supplier meant thousands of commuters in the UK were unable to buy tickets
In Depth : IT operations management and IT support
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Pros and cons of CRM software
Computer Weekly reviews the latest research into the leading customer relationship management and customer experience software providers Continue Reading
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Five ways to cut the risk of Salesforce
Best practices for IT professionals seeking to implement Salesforce’s product portfolio Continue Reading
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Agile unlocked: Pivotal uses paired programming and PaaS to bolster cloud app development
Digital transformation company Pivotal explains how paired programming, an empathetic work culture and open source PaaS help enterprises achieve their agile software development goals Continue Reading
Blog Posts : IT operations management and IT support
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How reliant is your organisation on IT?
As organisations become more reliant on IT, problems with IT systems are increasingly unacceptable. The response is to invest more in tools to reduce the impact and cost of critical IT events. Continue Reading
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When IT goes critical
Critical IT events are an inevitability for any organisation. However, new Quocirca research shows that effective operational intelligence can reduce their impact and cost. Continue Reading
Opinion : IT operations management and IT support
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Managed crowdsourcing model: Another ‘made in China’ idea
Chinese suppliers are using managed crowdsourcing to help them provide high-volume services to their customers Continue Reading
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In an age of uncertainty, now is the time to rethink your outsourcing strategy
Brexit and Trump are not only creating challenges but also opportunities in the outsourcing sector, and outsourcing deals will need to be flexible to exploit them Continue Reading
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Building business value with IT4IT
To reinvent IT, CIOs must go beyond current process-based approaches and equip their teams with the right information and tools, completely automate end-to-end workflows, and provide the business with the controls to govern IT Continue Reading
Videos : IT operations management and IT support
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2017 IT Priority Study: Trends in APAC DevOps
Find out what DevOps initiatives IT decision makers are planning in 2017
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2017 IT Priority Study: Trends in EMEA DevOps
Find out what DevOps initiatives IT decision makers are making in 2017
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CW500 Security Club: Sarb Sembhi, Director at STORM Guidance
Mobility is the number one priority for IT leaders in the UK this year, but the number of IT chiefs focusing on mobile security is a lot lower