IT operations management and IT support
Infographic: Future-proofing UK technology
The current potential of the UK technology industry is restricted by the lack of tech and digital talent available. Read through this challenge for the future of UK business and our economy.
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News : IT operations management and IT support
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August 18, 2017
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Aug'17
Benelux organisations must ensure IT staff are content or else risk exodus
Organisations in the Benelux region could face IT staff leaving in large numbers if they don't remain attractive to employees
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August 18, 2017
18
Aug'17
Contactless payments through mobile phones no longer a novelty
The amount of contactless payments made through mobile devices increased by 336% compared with 2016, according to figures from Worldpay
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August 17, 2017
17
Aug'17
Barclays ring-fencing project means downtime for customers
Many Barclays services will be unavailable this weekend as part of the bank's project to separate retail and investment operations
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August 16, 2017
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Aug'17
A decade of IT change since banking meltdown
With 10 years passing since Northern Rock had to be bailed out by the government, we look at how banking IT has changed since the financial crisis
In Depth : IT operations management and IT support
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Pros and cons of CRM software
Computer Weekly reviews the latest research into the leading customer relationship management and customer experience software providers Continue Reading
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Five ways to cut the risk of Salesforce
Best practices for IT professionals seeking to implement Salesforce’s product portfolio Continue Reading
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Agile unlocked: Pivotal uses paired programming and PaaS to bolster cloud app development
Digital transformation company Pivotal explains how paired programming, an empathetic work culture and open source PaaS help enterprises achieve their agile software development goals Continue Reading
Blog Posts : IT operations management and IT support
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How reliant is your organisation on IT?
As organisations become more reliant on IT, problems with IT systems are increasingly unacceptable. The response is to invest more in tools to reduce the impact and cost of critical IT events. Continue Reading
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When IT goes critical
Critical IT events are an inevitability for any organisation. However, new Quocirca research shows that effective operational intelligence can reduce their impact and cost. Continue Reading
Opinion : IT operations management and IT support
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How creative and innovative can technology made in China be?
China's IT industry is becoming more Silicon Valley-like and, as a result, more attractive to the CIOs of western enterprises Continue Reading
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Managed crowdsourcing model: Another ‘made in China’ idea
Chinese suppliers are using managed crowdsourcing to help them provide high-volume services to their customers Continue Reading
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In an age of uncertainty, now is the time to rethink your outsourcing strategy
Brexit and Trump are not only creating challenges but also opportunities in the outsourcing sector, and outsourcing deals will need to be flexible to exploit them Continue Reading
Videos : IT operations management and IT support
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2017 IT Priority Study: Trends in APAC DevOps
Find out what DevOps initiatives IT decision makers are planning in 2017
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2017 IT Priority Study: Trends in EMEA DevOps
Find out what DevOps initiatives IT decision makers are making in 2017
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CW500 Security Club: Sarb Sembhi, Director at STORM Guidance
Mobility is the number one priority for IT leaders in the UK this year, but the number of IT chiefs focusing on mobile security is a lot lower