News
IT operations management and IT support
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January 07, 2021
07
Jan'21
Hackney Council data leaked by Pysa ransomware gang
Council data stolen in October is leaked online in a double extortion attack
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January 07, 2021
07
Jan'21
Robust member administration system indispensable for Dutch Coeliac Society
Organisation had to find a dedicated member administration system to support existing members, new members and countless volunteers
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January 06, 2021
06
Jan'21
SolarWinds attack almost certainly work of Russian spooks
Investigations into the far-reaching SolarWinds Solorigate attack did not let up during the holidays
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January 06, 2021
06
Jan'21
NHS trust says appointment processes robust despite criticism of role for Post Office scandal CEO
NHS trust defends its director appointment process following an external review of its recruitment of former Post Office CEO Paula Vennells
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January 05, 2021
05
Jan'21
Banking trade body calls for increased contactless payment limit
UK Finance proposes an increase in the limit on spending using contactless cards
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January 04, 2021
04
Jan'21
Caerphilly council delivers free school meals through automation
Welsh council expands its robotic process automation project, which has successfully helped the council deliver free school meals during the Covid-19 pandemic
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December 30, 2020
30
Dec'20
Top 10 Benelux IT stories of 2020
Here are Computer Weekly’s top 10 Benelux IT stories of 2020
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December 24, 2020
24
Dec'20
Top 10 Middle East stories of 2020
Here are Computer Weekly’s top 10 Middle East stories of 2020
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December 23, 2020
23
Dec'20
Top 10 Australia IT stories of 2020
Here are Computer Weekly’s top 10 Australia IT stories of 2020
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December 23, 2020
23
Dec'20
Wipro acquires IT units at German wholesalers
German wholesaler Metro has sold IT units to Indian IT services company Wipro, as part of a long-term agreement
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December 22, 2020
22
Dec'20
Top 10 end-user computing stories of 2020
Here are Computer Weekly’s top 10 end-user computing stories of 2020
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December 21, 2020
21
Dec'20
Nordic CIO interview: Åsa Melvanius, Lund municipality
For Åsa Melvanius, CDO at the Swedish municipality of Lund, created a “robot factory” that has saved the city more than 6,500 hours by automating routine processes
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December 21, 2020
21
Dec'20
Top 10 artificial intelligence stories of 2020
AI has moved beyond a tool for web giants and internet startups to something mainstream businesses should take seriously
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December 21, 2020
21
Dec'20
Top 10 enterprise IT in the Nordics stories of 2020
Here are Computer Weekly’s top 10 Nordic enterprise IT stories of 2020
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December 20, 2020
20
Dec'20
THKD taps SAP and Azure to improve patient experience
Malaysian healthcare group THKD is deploying new SAP systems and plans to tap Azure’s cloud infrastructure to enhance patient experience
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December 18, 2020
18
Dec'20
Prepare for bringing people back to the office with the Nordic tech startup blueprint
Business can learn lessons from Nordic tech startups to prepare employees to return to the office after Covid restrictions
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December 18, 2020
18
Dec'20
Utility supplier People’s Energy has entire customer list stolen
All 270,000 customers of People’s Energy, a renewable energy startup, have had their details compromised in a major data breach incident
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December 18, 2020
18
Dec'20
SolarWinds cyber attack is ‘grave risk’ to global security
More victims of the SolarWinds Orion Sunburst cyber attack are being identified as the massive scale of the Russia-linked cyber espionage campaign becomes more clear
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December 17, 2020
17
Dec'20
Post Office suffers latest court defeat in Horizon IT scandal
Court of Appeal indicates subpostmasters can pursue appeal route that could do more damage to Post Office’s reputation
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December 17, 2020
17
Dec'20
Dodgy browser extensions put social media users at risk
More than three million users of third-party browser extensions for Instagram, Facebook, Vimeo and others have been infected with malware, according to Avast
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December 17, 2020
17
Dec'20
NHS Scotland taps Check Point to secure Covid-19 data
NHS National Services Scotland is working with security firm Check Point to safeguard its sensitive data in the cloud and support its work on the coronavirus
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December 17, 2020
17
Dec'20
FireEye and partners release SolarWinds kill-switch
A so-called kill-switch for the dangerous SolarWinds Sunburst attack should allay some user fears, but is not a full fix for the issue
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December 17, 2020
17
Dec'20
UK police unlawfully processing over a million people’s data on Microsoft 365
The roll-out of Microsoft 365 to dozens of UK police forces may be unlawful, because many have failed to conduct data protection checks before deployment and hold no information on their contracts
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December 16, 2020
16
Dec'20
Singapore employees want more support for remote working
Singapore workers faced challenges in accessing internal company resources, spotty connections and had to use their personal devices for business while working remotely
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December 15, 2020
15
Dec'20
UK government unveils details of upcoming online harms rules
Online Harms Bill due early 2021 will introduce GDPR-style fines for technology companies that breach online duty of care rules
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December 15, 2020
15
Dec'20
SolarWinds cyber attack: How worried should I be, and what do I do now?
Security teams across the world are on high alert as more details emerge of the widespread SolarWinds ‘Sunburst’ attack. What do defenders need to do next?
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December 15, 2020
15
Dec'20
Finland examines wider use of AI video camera technology
Authorities in Helsinki will use artificial intelligence and video technologies to help them automate monitoring of crowds
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December 15, 2020
15
Dec'20
Air purifier manufacturer creates IoT service in the cloud
Sweden’s Blueair introduces new functionality for customers through a cloud-based internet of things platform
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December 14, 2020
14
Dec'20
FireEye identifies flaw in networking monitoring software as US agencies attacked
Cyber security company says investigations have revealed security breach occurred because of a flaw in a network monitoring software
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December 14, 2020
14
Dec'20
Appointment of disgraced former Post Office executive at Welsh FA questioned by MP
The appointment of a former Post Office executive, who tried to mislead a judge, in the Football Association of Wales has been questioned by an MP
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December 13, 2020
13
Dec'20
Singapore trials beacons to bolster police operations
Police beacons equipped with video cameras, sirens, floodlights and speakers are being deployed at two parks to improve public safety in a year-long trial
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December 11, 2020
11
Dec'20
Disputed PostgreSQL bug exploited in cryptomining botnet
PGMiner cryptomining botnet remained unnoticed by exploiting a disputed CVE in PostgreSQL
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December 11, 2020
11
Dec'20
Surge in Covid-19 vaccine phishing scams reported
Check Point and KnowBe4 share details of a growing number of phishing campaigns using the prospect of a Covid-19 vaccine as a lure
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December 11, 2020
11
Dec'20
History made as subpostmasters wrongly prosecuted in Horizon IT scandal have convictions quashed
Six subpostmasters who were wrongly prosecuted for accounting shortfalls caused by computer errors have their convictions quashed after years of campaigning
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December 10, 2020
10
Dec'20
Challenger banks hindered by lack of customer confidence
Despite an acceleration in the use of digital banking services, challenger banks face the obstacle of winning customer trust
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December 09, 2020
09
Dec'20
Gousto uses PagerDuty to cope with lockdown business boom
The recipe box startup has seen a huge growth in demand for its products as people shop for online dinners, which put a strain on its helpdesk
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December 09, 2020
09
Dec'20
Patch Tuesday: Microsoft presents just 58 CVEs for Christmas
The final Patch Tuesday of 2020 contains 58 fixes, a minnow compared to some recent drops, but many are still of high importance
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December 09, 2020
09
Dec'20
There’s no going back to pre-pandemic security approaches
The cyber security world will probably never return to its pre-pandemic state, and different approaches to security will come to the fore in 2021
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December 08, 2020
08
Dec'20
Societe Generale latest banking giant to cut costs and increase digital investment
French bank Societe Generale is merging two retail brands and increasing investment in its digital offering to meet its ambitious customer acquisition plans
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December 08, 2020
08
Dec'20
Russian state actors exploiting VMware bug to hijack data, users warned
Russian APT groups are actively exploiting a vulnerability in VMware products to access protected data, according to latest warnings
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December 08, 2020
08
Dec'20
Tesco uses Netcall to speed up insurance claims process
An in-house team has used a low-code platform from Netcall to develop an application for Tesco Underwriting
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December 07, 2020
07
Dec'20
Post Office IT scandal CEO Paula Vennells jumps NHS ship as pressure mounts
CEO at the centre of the scandal that saw innocent people bankrupted and some sent to prison steps down from NHS role as pressure for her resignation grows
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December 07, 2020
07
Dec'20
A trillion dollars lost to cyber crime every year
Data collated by McAfee and the Centre for Strategic and International Studies highlights the growing impact of cyber crime
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December 03, 2020
03
Dec'20
Nova casts light on streaming network issues as energy demands soar
So-called industry-first solution brings new revenue opportunities, reduces churn and differentiates offer for video providers as they struggle to cope with energy surge in providing services
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December 03, 2020
03
Dec'20
Allied Irish Bank prioritises digital services as it cuts workforce
Bank is cutting its operating costs by 10% with job cuts and facility closures, but will continue to invest heavily in technology
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December 03, 2020
03
Dec'20
Bank of England enlists development partner to unlock cloud
Bank has agreed a two-year deal with a cloud development platform provider as it seeks to take its cloud journey to the next level
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December 03, 2020
03
Dec'20
ICT disaster threatens Dutch environment law
The Dutch government’s revamp of its construction planning law faces major IT challenges and scepticism
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December 03, 2020
03
Dec'20
Dangerous Trickbot evolves to target UEFI/BIOS firmware
Dubbed Trickboot by researchers, Trickbot’s new features enable malicious actors to read, write or even erase UEFI/BIOS firmware
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December 02, 2020
02
Dec'20
Double extortion ransomware will be a big theme in 2021
Defenders will see heightened levels of cyber crime next year as criminals pivot their attacks from data encryption to exfiltration
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December 02, 2020
02
Dec'20
CIO interview: John Davison, First Central Group
For the last nine years, John Davison has provided an IT strategy to drive business operations. Automation is the next phase of that strategy
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December 01, 2020
01
Dec'20
ABN Amro to sell head office as it focuses on enabling remote working
Dutch bank is selling its head office and redesigning another facility to facilitate increased home working
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November 30, 2020
30
Nov'20
IT Priorities: APAC enterprises readying recovery budget
Enterprises in Asia-Pacific are investing in cloud and other key technologies to not only survive but thrive in the post-pandemic world
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November 24, 2020
24
Nov'20
Post Office accused of lying and being in contempt of Parliament in IT scandal
Campaigning politician demands access to documents that could prove that the Post Office lied
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November 23, 2020
23
Nov'20
MPs subjected to over 22 million malicious email attacks in 2020
Members of Parliament are targeted by millions of spam and phishing emails every month, according to a Freedom of Information disclosure
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November 23, 2020
23
Nov'20
Subpostmasters want £300m from a government that allowed Post Office ‘reign of terror’
The government allowed the Post Office to “run amok” and destroy lives, says complaint to Parliamentary Ombudsman
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November 20, 2020
20
Nov'20
Pioneering companies use AI to drive profit
The latest research from McKinsey shows that there is a strong correlation between an organisation's artificial intelligence maturity and profitability
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November 20, 2020
20
Nov'20
Security pros fear prosecution under outdated UK laws
CyberUp, a group of campaigners who want to reform the Computer Misuse Act, finds 80% of security professionals are concerned that they may be prosecuted just for doing their jobs
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November 19, 2020
19
Nov'20
Cut jobs or cut software spending?
With little or no growth in IT budgets, IT chiefs will be tasked with cutting costs in 2021. Improving IT asset management can help to avoid job cuts
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November 19, 2020
19
Nov'20
Fujitsu staff under investigation for potential perjury in Post Office IT trial named
Court documents reveal the names of the Fujitsu employees under investigation for potentially providing misleading information in criminal trials
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November 18, 2020
18
Nov'20
2021 the year of commodity ransomware, says Sophos
Sophos researchers anticipate a trickle-down effect in the cyber criminal underground
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November 17, 2020
17
Nov'20
Ransomware stats overload risks confusing buyers
UK-based organisations are either more, or less, likely to pay ransoms, depending on which cyber security supplier you want to believe
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November 17, 2020
17
Nov'20
Financial services data volumes heighten risk of insider breach
Financial services organisations hold so much data that it is becoming virtually impossible to safeguard properly against data breaches caused by malicious or careless employees
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November 17, 2020
17
Nov'20
Botched software update to blame for Post Office Horizon crash
Post Office says planned firmware update caused the problem that left branches unable to do business for 90 minutes
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November 16, 2020
16
Nov'20
Human error blamed in Welsh Covid-19 patient data leak
Public Health Wales accepts recommendations of independent probe into data breach that saw PII on 18,105 coronavirus patients leaked
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November 16, 2020
16
Nov'20
Hackney systems could be unavailable for months, says council
A month after a highly disruptive cyber attack on its systems, Hackney Council is still struggling to get back up and running
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November 16, 2020
16
Nov'20
Post Office explanation of IT system outage so vague it is ‘pointless’
Post Office criticised over vagueness of its explanation of the cause of a UK-wide IT failure that saw subpostmasters unable to do business
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November 13, 2020
13
Nov'20
Ticketmaster fined £1.25m by ICO for failing to protect customer data
Ticket website’s customer data was exposed through an attack on a third-party chatbot
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November 13, 2020
13
Nov'20
Dutch IT award recognises importance of research in the wild
Promoter of human-centric scientific research techniques claims the prestigious 2020 Netherlands Prize for ICT Research
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November 13, 2020
13
Nov'20
Humanitarian data collection practices put migrants at risk
United Nations report on smart borders warns that data collection about migrants and refugees by humanitarian organisations risks excluding them from essential basic services like access to food
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November 13, 2020
13
Nov'20
Police open criminal investigation into potential perjury by Fujitsu staff in Post Office IT trials
Current and former Fujitsu staff could face prosecution for giving false evidence in the trials of subpostmasters accused of theft and false accounting
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November 12, 2020
12
Nov'20
Financial Stability Board says it’s time to talk about IT outsourcing risks
International organisation that monitors the finance sector asks for the industry to discuss the risks that IT outsourcing brings to the sector
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November 12, 2020
12
Nov'20
TCS acquires Prudential Financial tech operation unit for free
Hot on the heels of its €1 acquisition of Deutsche Bank’s Postbank Systems IT unit, TCS has taken on 1,500 people from the insurance giant’s Ireland-based IT unit
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November 11, 2020
11
Nov'20
Security pros coped admirably with remote working transition
Despite facing tight timescales at the onset of the pandemic, security professionals have come through the transition to remote working remarkably well, according to a report
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November 11, 2020
11
Nov'20
Microsoft drops fix for serious zero-day among 112 Patch Tuesday updates
November’s Patch Tuesday contains fixes for 112 bugs, including a potentially serious zero-day exploit that malicious actors are already taking advantage of
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November 10, 2020
10
Nov'20
IT Priorities 2020: After Covid-19, security goes back to basics
This year’s transition to remote working highlighted big gaps in the fundamentals of security, as updated TechTarget/Computer Weekly data reveals
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November 06, 2020
06
Nov'20
NHS warned over Ryuk spreading through Trickbot replacements
NHS Digital tells healthcare organisations to be mindful of a marked rise in usage of the Bazar and Buer loaders
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November 06, 2020
06
Nov'20
Finger pointed at Fujitsu as Post Office Horizon system crashes nationally
Post Office branches offline during busy business hours after suffering an IT error that the Post Office said related to IT from supplier Fujitsu
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November 03, 2020
03
Nov'20
Robot lawyer gets Sberbank role
Russia's largest state-owned bank creates a robot lawyer to reduce the time taken to process documents and make decisions based on them
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November 03, 2020
03
Nov'20
Subpostmasters’ complaint about government begins its journey to Parliamentary Ombudsman
Government faces scrutiny of its handling of the Post Office IT scandal that destroyed subpostmasters’ lives and livelihoods
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November 02, 2020
02
Nov'20
NHS weathers cyber crime storm during pandemic, says NCSC
The NCSC dealt with over 700 incidents in the 12 months to August 2020, with over 200 specifically related to Covid-19, and the NHS a critical area of focus
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October 30, 2020
30
Oct'20
Accidental heroes: How one scaleup pivoted to cyber
Simeon Quarrie designed his business using virtual reality and interactivity as a tool to tell stories that effect cultural change in enterprise environments – then a cyber criminal emptied his bank account
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October 30, 2020
30
Oct'20
CISOs more confident in identity practice after pandemic shock
Identity practice and management has become a critical element of cyber security strategies to support remote workers
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October 29, 2020
29
Oct'20
Surge in Ryuk ransomware attacks has hospitals on alert
Russian cyber criminals are conducting a targeted campaign against hospitals with Ryuk ransomware
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October 28, 2020
28
Oct'20
Trump supporters targeted by cryptocurrency scammers
The successful breach of Donald Trump’s official website shows up lax security on his campaign team and is yet another timely warning that nobody is immune to cyber crime
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October 27, 2020
27
Oct'20
Calls for clarity over Amazon insider breach
Security experts call for more clarity from Amazon over an apparent leak of customer data
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October 27, 2020
27
Oct'20
Covid crisis proves tech can replace office space and support cost-cutting at Barclays
Bank says it will continue to look at its use of office space as it targets further cost-cutting measures
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October 27, 2020
27
Oct'20
Sopra Steria hit by new version of Ryuk ransomware
IT services company Sopra Steria says it has contained the ransomware virus, but systems will take a few weeks to be fully operational
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October 23, 2020
23
Oct'20
Digital public services fail UK citizens on multiple fronts
Commission for Smart Government publishes paper on obstacles facing the UK’s digital government, setting out principles for digital government initiatives to follow
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October 23, 2020
23
Oct'20
NHS trust takes another look at its appointment of IT scandal CEO
Imperial College Healthcare NHS Foundation Trust has asked for external review of its process when appointing controversial executive
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October 22, 2020
22
Oct'20
SonicWall patches 11 firewall vulnerabilities
SonicWall users are advised to download updates that fix 11 CVEs in the SonicOS operating system, uncovered by Positive Technologies
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October 22, 2020
22
Oct'20
Protecting remote workers an opportunity to do security better
Securing the fully remote workforce has been a challenge for IT teams, but it presents an opportunity to commit to a higher standard of cyber security, according to a Cisco report
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October 22, 2020
22
Oct'20
Nordic CIO Interview: Teemu Salmi, Stora Enso
Working with startup communities helps to drive digital transformation at one of the world’s largest forest industry companies, Stora Enso
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October 21, 2020
21
Oct'20
NSA’s top CVE list a timely reminder to patch
Many of the CVEs detailed on the NSA’s top 25 chart are golden oldies
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October 21, 2020
21
Oct'20
Financial services staff want work-from-home policies to continue after Covid
About half of workers in the finance sector want their employers to retain remote working policies brought in during the pandemic
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October 21, 2020
21
Oct'20
UK sees surge in IT outsourcing contracts
Transformation projects drive IaaS growth, but SaaS declines. Some sectors are renegotiating and restructuring contracts to reduce costs
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October 20, 2020
20
Oct'20
Hackney Council services to be disrupted ‘for some time’
Inability to make housing benefit payments is likely to sting some tenants as Hackney cyber attack drags on
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October 20, 2020
20
Oct'20
Pace of digital transformation accelerates
As businesses strive to return to profitability, business leaders are relying on tech innovation to drive economic recovery
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October 20, 2020
20
Oct'20
Resilient Trickbot down but not yet knocked out
Global, Microsoft-led effort to disrupt the Trickbot botnet has seen some success, but new command and control servers continue to pop up
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October 20, 2020
20
Oct'20
Labour shares concerns over ‘whitewash’ Horizon IT inquiry
Labour MPs write to postal affairs minister expressing fears that the inquiry into the Horizon IT scandal does not guarantee cooperation from the Post Office, Fujitsu and government
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October 19, 2020
19
Oct'20
Estonian rude awakening spurs tech startup activity
Money laundering scandal in Estonia has sparked tech startup activity in the Baltic country as banks look for answers