News

IT operations management and IT support

• April 29, 2026 29 Apr'26

  DP World Tour Europe selects HCLTech for ‘total shop window rebuild’

  Sports association signs up Indian IT firm as global partner as it rebuilds its website and fan app in the ‘era of AI’

• April 28, 2026 28 Apr'26

  Vect ransomware actually destructive wiper malware

  Analysis of a form of ransomware called Vect has uncovered a serious flaw that breaks its core functionality and turns it from a locker to a wiper

• April 28, 2026 28 Apr'26

  Lloyds Bank compensates another 1,625 customers after ‘alarming’ data breach

  Bank pays out compensation to more customers and reveals expansion of affected group

• April 27, 2026 27 Apr'26

  Was Capita’s Royal Mail pension contract a botch too far?

  The Cabinet Office’s decision to end Capita’s contract to administer the Royal Mail pension follows heavy criticism of the supplier’s work on the civil service pension contract

• April 24, 2026 24 Apr'26

  Wiz founder: Hack yourself with AI, before the bad guys do

  At Google Cloud Next, Wiz co-founder Yinon Costica called on security defenders to use AI to steal a march on threat actors, and launched agentic capabilities for cyber teams

• April 24, 2026 24 Apr'26

  Government should drop Capita from civil service scheme after it loses Royal Mail role, says union

  Union representing civil servants said that when outsourcing suppliers fail, they should be dropped

• April 23, 2026 23 Apr'26

  FairPrice to roll out AI-powered smart carts to more stores

  Shoppers can expect smart carts that slash checkout times to just 36 seconds, while supermarket staff will get an AI sidekick to automate daily operations

• April 22, 2026 22 Apr'26

  A tsunami of flaws: When frontier AI and Patch Tuesday collide

  Microsoft’s April Patch Tuesday drop was the second-largest in history, falling just shy of an October 2025 record. What is behind the spike in vulnerability disclosures, and is there a connection to Anthropic’s bug-hunting Claude Mythos AI model?

• April 21, 2026 21 Apr'26

  Sans Institute preps live systems for Nato cyber exercise

  Cyber training body the Sans Institute is preparing live power generation IT and OT systems for Nato’s annual Locked Shields blue team exercise, which this year appears more relevant than ever

• April 17, 2026 17 Apr'26

  Surging CVE disclosures force NIST to shake up workflows

  NIST announces big changes to the way it categorises and manages CVEs, which are set to have a big impact on how organisations manage patching and remediation

• April 17, 2026 17 Apr'26

  North Korean social engineering campaign targets MacOS users

  A MacOS-focused social engineering campaign orchestrated by North Korea-based threat actor Sapphire Sleet has been exposed by Microsoft’s Threat Intelligence Unit

• April 16, 2026 16 Apr'26

  CyberUK 2026: UK lagging on legal protections for cyber pros

  Ahead of next week’s CyberUK conference, the CyberUp Campaign for reform of the UK’s hacking laws urges the government to keep focus and proposes a four-pillar framework that would protect cyber professionals from prosecution

• April 16, 2026 16 Apr'26

  How the AI boom is reshaping tech cost management

  FinOps practitioners are stepping up to manage AI expenses, optimise token usage and align cost-saving measures with sustainability goals to improve returns from AI investments

• April 14, 2026 14 Apr'26

  April Patch Tuesday brings zero-days in Defender, SharePoint Server

  Microsoft’s latest Patch Tuesday update may be one of the largest in history, with more than 160 issues in scope

• April 13, 2026 13 Apr'26

  ‘Grand Theft Auto’ publisher Rockstar hit by hackers again

  The notorious ShinyHunters hacking collective menaces video game publisher Rockstar and says it will leak data on 14 April

• April 07, 2026 07 Apr'26

  Russian cyber spies targeting consumer, Soho routers

  The UK’s NCSC and Microsoft have shared details of an ongoing cyber espionage campaign targeting vulnerable network routers, orchestrated by Russian state actor Fancy Bear

• April 01, 2026 01 Apr'26

  AI driving changes in Nordic financial services

  Traditional Nordic financial services businesses are reshaping to take on a new breed of competition

• March 27, 2026 27 Mar'26

  Virgin Media Business Wholesale accelerates high-capacity delivery in the UK

  Fixed wholesale connectivity arm of leading UK operator announces biggest ever upgrade to its wholesale network, delivering 32% Ethernet lead time reduction and 10G delivery accelerated by up to 40 days

• March 27, 2026 27 Mar'26

  Capita left to deal with 13,000 civil service pension cases over a year old

  More details of the Civil Services Pension Scheme administration backlog left to Capita revealed in parliamentary committee hearing

• March 25, 2026 25 Mar'26

  Emergency Microsoft, Oracle patches point to wider cyber issues

  Emergency out-of-band patches from Microsoft and Oracle signal underlying security issues around update cycles and patching, and identity security and zero-trust, says the community

• March 25, 2026 25 Mar'26

  Cambridge MC boosts comms procurement with Carrier Club acquisition

  International consulting firm swoops for ’unique’ procurement-as-a-service organisation to offer greater value to its clients in challenging times for businesses

• March 24, 2026 24 Mar'26

  HSBC gets its first artificial intelligence chief

  UK bank appoints its first executive position dedicated to artificial intelligence as the technology embeds across the sector

• March 23, 2026 23 Mar'26

  DWP finally seeks reviewer of its subpostmaster prosecutions

  Months after announcing review, the government has advertised for a reviewer to look over more than 100 prosecutions of subpostmasters by the Department of Work and Pensions

• March 19, 2026 19 Mar'26

  Cisa tells US organisations to harden endpoint management after Stryker attack

  Last week’s cyber attack on the systems of a US medical services company by Iranian hacktivists has prompted an alert from Cisa, urging organisations to reinforce their defensive posture

• March 17, 2026 17 Mar'26

  Nordea to slash 1,500 jobs as AI impact grows

  Nordic bank to reduce headcount as it continues to introduce changes to meet its 2030 targets

• March 12, 2026 12 Mar'26

  MP report calls for legislation to overturn Post Office Capture convictions

  Report from MPs warns of unknown number of unsafe subpostmasters convictions based on multiple pre-Horizon systems

• March 12, 2026 12 Mar'26

  Lloyds banking app ‘glitch’ shows transactions of strangers

  Customers of Halifax, Bank of Scotland and Lloyds Bank experienced a glitch this morning, where details of other customers’ transactions were displayed in their online banking apps

• March 11, 2026 11 Mar'26

  UK government announces package to get more women in tech

  The UK government aims to add billions of pounds to the economy through getting more women into the tech sector

• March 11, 2026 11 Mar'26

  Mastercard bots target C-suite roles

  Card giant offers SMEs a virtual chief financial officer through artificial intelligence technology, with other C-suite roles to follow

• March 11, 2026 11 Mar'26

  Iran war a melting pot for other cyber threats

  State-backed cyber threat actors from non-combatant states are taking advantage of the Israeli-US war on Iran to fulfil their own goals, according to Proofpoint analysts

• March 11, 2026 11 Mar'26

  Salesforce tracks possible ShinyHunters campaign targeting its users

  Salesforce warns users of an uptick in malicious activity targeting Experience Cloud customers with misconfigured user settings via an open source tool

• March 10, 2026 10 Mar'26

  Microsoft patches zero-days in .NET and SQL Server

  Zero-days in .NET and SQL Server, and a handful of critical RCE bugs, form the nucleus of Microsoft’s March Patch Tuesday update

• March 09, 2026 09 Mar'26

  DBS rewires operating models for AI reasoning era

  The bank expects AI tools to evolve from being a copilot to an autopilot as it undergoes organisational transformation to prepare its workforce for agentic AI

• March 06, 2026 06 Mar'26

  Norway braced for foreign AI cyber attacks on vital petroleum computing

  Nordic petrostate is preparing for war and turning the spotlight on vulnerabilities in its critical industries, as adversaries look for ways to damage the most important oil and gas producer to the EU

• March 06, 2026 06 Mar'26

  Enterprises warming to AI PCs amid growing cloud costs

  While global memory shortages will pose a threat to the broader PC market, AI PCs are gaining momentum across Asia as companies look to cut cloud costs, boost productivity and secure sensitive information

• March 05, 2026 05 Mar'26

  Spyware suppliers exploit more zero-days than nation states

  Exploitation of zero-days by commercial surveillance and spyware developers outpaced exploitation by nation-state actors last year, according to a report

• March 04, 2026 04 Mar'26

  Iranian hacktivists muster their forces but state APTs lay low

  Hacktivist activity surrounding the Iran war is sky-high but Iran’s state-backed cyber espionage actors have yet to show their hands, giving security teams a valuable window of time to shore up their defences

• March 04, 2026 04 Mar'26

  Zero-day in Android phone chips under active attack

  Google and Qualcomm have tag-teamed a serious vulnerability in the chipsets used in Android mobile devices, which has been exploited in the wild as a zero-day

• March 04, 2026 04 Mar'26

  Tycoon2FA phishing platform dismantled in major operation

  A Europol-led sting against the infamous Tycoon2FA MFA bypass phishing service has been successful, with operations disrupted and ringleaders and cyber criminal users identified

• March 04, 2026 04 Mar'26

  Landmark legal challenge against Home Office eVisa system heard

  The UK High Court will examine whether the Home Office policy of refusing to issue alternative proof of immigration status outside of its electronic visa system is lawful

• March 04, 2026 04 Mar'26

  Civil service veteran ‘incandescent’ as wait for pension hits four months amid outsourcing mess

  Public servant of over 40 years, who has been waiting four months for pension payments to begin, says government has lost control

• March 03, 2026 03 Mar'26

  NCSC: No increase in cyber threat from Iran, but be prepared

  While cyber threat levels remain stable following the outbreak of war in the Middle East at the weekend, at-risk organisations in the UK should take steps to ward off potential reprisals from Iran-linked threat actors

• March 03, 2026 03 Mar'26

  NS&I seeks Bank of England counsel over project disaster

  The Bank of England’s successful IT transformation, praised by the National Audit Office, is being used as a model for government departments, including NS&I, which faces a failing IT project

• March 02, 2026 02 Mar'26

  Virtual twins and AI companions target enterprise war rooms

  Dassault Systèmes claims platform can answer complex business questions in seconds, but approach requires rethinking enterprise data architecture

• February 26, 2026 26 Feb'26

  Qilin crew continues to dominate ransomware ecosystem

  The Qilin ransomware gang remained ‘top dog’ in January 2026, with over 100 observed cyber attacks to its name, amid a rapidly evolving and fragmenting cyber criminal ecosystem

• February 26, 2026 26 Feb'26

  Firecell, CloudRAN.AI collaborate to cut cost and complexity of private 5G

  Hot on the heels of the Accelleran merger, purpose-built private 5G connectivity company unveils radio portfolio integration to give system integrators faster, more affordable deployment route across industrial, enterprise sites

• February 26, 2026 26 Feb'26

  Santander pins €1bn business value gain on AI

  Bank said artificial intelligence will be fully embedded into the business, personalising customer experiences

• February 25, 2026 25 Feb'26

  Cisco Catalyst SD-WAN users targeted in series of cyber attacks

  The NCSC, Cisa, and other Five Eyes agencies have warned of mass exploitation of vulnerabilities in Cisco Catalyst SD-WAN, which Cisco is attributing to an unknown threat actor called UAT-8616

• February 25, 2026 25 Feb'26

  Application exploitation back in vogue, says IBM cyber unit

  IBM’s X-Force unit observes an uptick in the exploitation of vulnerable public-facing software applications

• February 25, 2026 25 Feb'26

  UK government commits £483m to Post Office for IT transformation

  The UK government is to provide the next round of funding to support the Post Office’s move away from its controversial Fujitsu Horizon IT system