News

IT operations management and IT support

• March 25, 2021 25 Mar'21

  Cyber security complacency puts UK at risk, says NCSC head

  National Cyber Security Centre CEO Lindy Cameron, in her maiden speech in the role, warns of challenges ahead for the UK and sets out the future agenda for cyber

• March 25, 2021 25 Mar'21

  Warning: AWS IAM behaves differently to directory services

  IT admins use group policies to manage user access via Active Directory, but AWS takes a subtly different approach, which can be exploited

• March 25, 2021 25 Mar'21

  Four in five UK businesses seek new security suppliers

  Decision-makers are ready to buy new security technology, but suppliers must pay close attention to how they present themselves

• March 25, 2021 25 Mar'21

  Government faces judicial review into plans for Post Office Horizon inquiry

  Subpostmasters that suffered great hardship at the hands of the Post Office are applying for a judicial review of a government inquiry into the scandal, which they see as a "whitewash"

• March 24, 2021 24 Mar'21

  Apparent drop in cyber incidents highlights underlying problems

  UK organisations report fewer cyber security incidents, but the headline data masks more serious issues, according to a report

• March 24, 2021 24 Mar'21

  Post Office was told in 2013 that Fujitsu witness was unreliable in subpostmaster prosecutions

  The Post Office was warned that a former Fujitsu employee had misled courts when giving evidence on its behalf

• March 24, 2021 24 Mar'21

  UK faces significant cyber talent shortfall

  Cyber security sector is struggling to attract the talented workforce it needs

• March 23, 2021 23 Mar'21

  NUHS taps RPA in Covid-19 swab tests

  Singapore’s National University Health System deploys RPA bots to automate patient registration during Covid-19 swab tests as part of broader efforts to improve efficiency

• March 23, 2021 23 Mar'21

  NCSC beefs up support for education sector after spate of attacks

  Refreshed guidance from the NCSC recommends a defence-in-depth strategy as schools and universities face a renewed wave of cyber attacks

• March 22, 2021 22 Mar'21

  Post Office staff instructed to shred documents that undermined its claims Horizon was robust

  Barrister advising the Post Office in 2013 stated that destroying documents would "amount to a conspiracy to pervert the course of justice"

• March 22, 2021 22 Mar'21

  $50m ransomware demand on Acer is highest ever

  Record-breaking double-extortion cyber attack saw REvil gang exfiltrate financial data from Taiwan-based PC manufacturer

• March 22, 2021 22 Mar'21

  Unionised drivers call on Microsoft to suspend Uber’s Face API licences

  Unionised private hire drivers in the UK are calling for Microsoft to suspend Uber’s licences to use its Face API technology after claims the ride-hailing firm’s ID-checking system has led to drivers losing their jobs and having licences revoked

• March 22, 2021 22 Mar'21

  CIO interview: Juliette Atkinson, IT director, Bradford University

  Bradford University’s IT director took a different route than most to get into IT leadership

• March 19, 2021 19 Mar'21

  Post Office IT scandal executive forced out of job at Football Association of Wales

  Angela van den Bogerd has left her role at the Football Association of Wales, following criticism of her part in Post Office IT scandal

• March 18, 2021 18 Mar'21

  Government to bail out Post Office which can’t afford to pay compensation to subpostmasters

  The Post Office does not have enough money to pay compensation to the subpostmasters it wrongfully prosecuted

• March 18, 2021 18 Mar'21

  Subpostmasters in Court of Appeal to end 20-year torment

  Subpostmasters heading to Court of Appeal to clear their names in what is potentially the biggest miscarriage of justice in English legal history

• March 17, 2021 17 Mar'21

  Capita restructures to simplify its business

  Business services supplier creates two core units that focus on public sector and commercial enterprise customers and will sell off non-core assets

• March 16, 2021 16 Mar'21

  Banks still lack tech skills at the top

  Banks have made progress in adding IT knowledge in their boardrooms, but they need more as digital transformation accelerates

• March 16, 2021 16 Mar'21

  Microsoft releases one-click ProxyLogon mitigation tool

  Microsoft’s mitigation tool is designed to help customers without dedicated security or IT teams navigate fixing their vulnerable Exchange servers

• March 15, 2021 15 Mar'21

  Microsoft Exchange ProxyLogon attacks spike 10 times in four days

  Exploitations of the Microsoft Exchange ProxyLogon vulnerabilities have increased tenfold in just four days

• March 12, 2021 12 Mar'21

  NCSC issues emergency alert on Microsoft Exchange patch

  UK’s national cyber agency calls on organisations affected by the ProxyLogon vulnerabilities to patch their Microsoft Exchange Servers immediately

• March 12, 2021 12 Mar'21

  DearCry ransomware targets vulnerable Exchange servers

  As predicted, ransomware gangs have started to target vulnerable instances of Microsoft Exchange Server, making patching an even greater priority

• March 12, 2021 12 Mar'21

  Brewer Molson Coors targeted in cyber attack

  Cyber criminals have disrupted beer production at Molson Coors, one of the world’s largest brewers

• March 11, 2021 11 Mar'21

  Potential miscarriages of justice of Scottish subpostmasters move to full review

  The Post Office Horizon scandal gets bigger as subpostmaster prosecutions in Scotland are reviewed

• March 11, 2021 11 Mar'21

  After Emotet takedown, Trickbot roars up threat charts

  Malicious actors are turning to new tricks as Emotet fades away

• March 11, 2021 11 Mar'21

  Norwegian government falls victim to Microsoft attacks

  Norway’s parliament, the Storting, suffers second major cyber incident in a year as threat groups capitalise on vulnerable Microsoft Exchange Servers

• March 10, 2021 10 Mar'21

  Met Police chooses Capgemini as strategic IT infrastructure services provider

  Capgemini has a history of providing the force with day-to-day technology services, and will now deliver its infrastructure services under the Pegasus programme

• March 10, 2021 10 Mar'21

  Welsh FA boss linked to recruitment of controversial former Post Office executive to step down

  Football Association Wales CEO Jonathan Ford is stepping down after losing a vote of no confidence triggered by the controversial appointment of Angela van den Bogerd, who was involved in the Post Office IT scandal

• March 10, 2021 10 Mar'21

  Patch Tuesday overshadowed by Microsoft Exchange attacks

  Microsoft’s March Patch Tuesday update drops amid ongoing fall-out from widespread Exchange attacks

• March 09, 2021 09 Mar'21

  How biotech firm Luminex manages field service

  Technicians at Luminex work remotely, but their schedules, spare parts for repairs and customer site visits need to link to tech support and the CRM

• March 09, 2021 09 Mar'21

  Prime minister yet to respond to serious subpostmaster concerns over Horizon IT scandal inquiry

  Subpostmaster victims who have spent millions bringing the Post Office IT scandal to light have received no reply to their concerns from Boris Johnson

• March 08, 2021 08 Mar'21

  Wipro makes its biggest acquisition ever with $1.45bn takeover

  Indian IT services supplier Wipro makes biggest acquisition in its history as it bolsters consultancy offering

• March 08, 2021 08 Mar'21

  Government to change unfair private prosecution rules used to prosecute innocent subpostmasters

  Government agrees to change private prosecution rules that were abused by the Post Office in its pursuit of subpostmasters wrongly accused of financial crimes

• March 05, 2021 05 Mar'21

  Mandiant: MS Exchange bugs first exploited in January

  Analysis from technical teams at FireEye’s Mandiant tracked activity exploiting newly disclosed vulnerabilities in Microsoft Exchange Server more than a month ago

• March 05, 2021 05 Mar'21

  Innovation underpinned by trustworthy governance, says CDEI

  Public support for greater use of digital technologies such as AI depends on how much trust people have in its governance, says report

• March 04, 2021 04 Mar'21

  Okta picks up Auth0 for $6.5bn

  Multibillion-dollar acquisition a vote of confidence in future of identity and access management services

• March 04, 2021 04 Mar'21

  Microsoft Exchange CVEs more widely exploited than thought

  US CISA issues emergency guidance as impact of four newly disclosed Microsoft Exchange vulnerabilities becomes clearer

• March 04, 2021 04 Mar'21

  Bank of Ireland to reduce branch network by almost half

  Bank of Ireland is latest bank to pin its future on digital channels as customers change their banking habits

• March 04, 2021 04 Mar'21

  Qualys caught up in Accellion FTA breach

  Security services supplier confirms that some of its data was stolen via vulnerabilities in Accellion’s file transfer product

• March 03, 2021 03 Mar'21

  Emergency patch addresses MS Exchange Server zero-days

  Microsoft releases an emergency patch to address multiple zero-day exploits directed at on-premise installations of Exchange Server

• March 02, 2021 02 Mar'21

  How Aberdeenshire Council is using Cherwell’s ITSM platform

  Tech leaders are seeing opportunities to expand the remit of IT service management beyond IT

• March 02, 2021 02 Mar'21

  Goldman Sachs CEO comments highlight need for home working balance

  The remote working revolution has been prominent in the banking sector and organisations have a balancing act to perform once the pandemic passes

• March 02, 2021 02 Mar'21

  HSBC offers to help customers transitioning to digital banking as branch closures continue

  HSBC is offering its customers training in how to bank digitally in a safe and effective way as it, like many banks, moves customers out of branches and towards using online services

• March 02, 2021 02 Mar'21

  FINN completes Covid-delayed migration to the cloud

  Norwegian online advertising marketplace completes cloud migration in a single night after months of delay due to the pandemic

• March 01, 2021 01 Mar'21

  Covid accelerates Bradford University remote working project

  Pandemic injected fuel into university’s existing project to introduce remote working

• March 01, 2021 01 Mar'21

  IR35 private sector reforms: Royal Mail contractors ‘frustrated’ by tax status test regime

  Royal Mail contractors are ‘frustrated’ by the lack of transparency over their changing tax status, as the company confirms it is moving those ‘likely to be’ inside IR35 onto PAYE working arrangements

• February 26, 2021 26 Feb'21

  Dell bets on continued home working to drive PC demand

  The pandemic has led to an increase in PC sales, Dell reports, adding that it expects home working to continue as and when coronavirus restrictions are lifted

• February 25, 2021 25 Feb'21

  NCSC Cyber Action Plan emphasises SME security

  NCSC self-assessment tool launched to help sole traders and micro-businesses tackle their cyber security challenges

• February 25, 2021 25 Feb'21

  Npower shuts off app after credential stuffing attack

  Npower customers will have to log in to their accounts on its website after its app was withdrawn following a security breach

• February 25, 2021 25 Feb'21

  Tech-enabled hybrid working enables HSBC to cut 40% of its global office space

  Bank is making huge reductions in the amount of office space it uses through a global hybrid-working policy

• February 25, 2021 25 Feb'21

  Deloitte: How organisations can prepare for new look office work

  In the 1980s, desktop computing changed the workplace. Today, the coronavirus pandemic has led to companies rewriting a 40-year-old rule book

• February 25, 2021 25 Feb'21

  IR35 private sector reforms: What IT contractors need to know

  Computer Weekly asks contracting experts to answer questions about PSC bans, compliant umbrella companies and challenging status determinations, with the latest IR35 reforms coming into place

• February 24, 2021 24 Feb'21

  Is Clubhouse safe, and should CISOs stop its use?

  With more concerns being raised over the privacy and security of social media app Clubhouse, we consider whether security teams should consider restricting or stopping employees from using it

• February 24, 2021 24 Feb'21

  Businesses forced to ask IT service providers for help during pandemic

  IT service providers have been approached by long-time enterprise customers asking for price cuts due to the impact of the pandemic

• February 24, 2021 24 Feb'21

  Babuk ransomware unsophisticated, but highly dangerous

  Intelligence gathered through McAfee’s Mvision service reveals more insight into the emerging Babuk ransomware

• February 24, 2021 24 Feb'21

  Appointment of disgraced former Post Office director triggers vote of no confidence in Welsh FA boss

  Vote of no confidence in Football Association of Wales boss triggered by recruitment of former Post Office executive who tried to mislead a judge in IT trial

• February 24, 2021 24 Feb'21

  Warning on security risk from virtual events platforms

  Vulnerabilities found in virtual events platforms could form part of a variant supply chain attack

• February 23, 2021 23 Feb'21

  Poor data leads to IT squabbles and work stress

  Covid-19 has boosted IT in business, but IT workers feel they are overworked and are often in conflict with colleagues. Can better data help?

• February 22, 2021 22 Feb'21

  Malaysia government intervenes to drive 5G forward

  The government of Malaysia pledges to spend 15bn ringgit to set up an entity that would be granted spectrum and operational scope to manage 5G roll-outs

• February 22, 2021 22 Feb'21

  Microphones, smartphones, laptops among items stolen from BBC

  A total of 105 devices have been stolen from the BBC in the past two years, some of which may have been spirited away by remote workers

• February 18, 2021 18 Feb'21

  2020 a record year for cyber, thanks to Covid

  The UK’s cyber industry now employs close to 50,000 people and contributes billions to the economy

• February 17, 2021 17 Feb'21

  Finnish IT sector demand increases after months of decline

  IT sector in Finland sees small signs of recovery as demand increases after months of Covid-19-related decline

• February 17, 2021 17 Feb'21

  Security pros agree: We need to take a break

  As many as 85% of security staff engage in leisure activities during working hours, but they have excellent reasons for doing so

• February 17, 2021 17 Feb'21

  Emotional intelligence, empathy increasingly valued in CISOs

  The pandemic has highlighted the value of soft skills, rather than technical ones, in security

• February 17, 2021 17 Feb'21

  Law firm and cyber criminals clash over source of stolen data

  Cyber attack victim Jones Day says its data was stolen in a supply chain attack, but the gang holding it to ransom disagrees

• February 16, 2021 16 Feb'21

  TransferGo to harness Google-inspired tech capability

  Payments fintech TransferGo chooses cloud-native core banking platform to build a digital wallet and expand its services

• February 16, 2021 16 Feb'21

  RDP, SSH exposures off the charts thanks to remote working

  The Covid-19 pandemic has had an impact on the prevalence of certain vulnerabilities in the wild, according to a report

• February 14, 2021 14 Feb'21

  Cancer Council NSW fixes data silos in integration move

  The Cancer Council in New South Wales has integrated its core systems to eliminate data silos and improve productivity

• February 12, 2021 12 Feb'21

  University benefited from early virtual desktop investments when pandemic struck

  Edinburgh Napier University was able to react quickly to some of the main challenges brought by the Covid-19 pandemic

• February 11, 2021 11 Feb'21

  Goldman Sachs reopens UK digital savings account

  US banking giant resumes online account for UK savers after temporarily withdrawing it in response to high demand

• February 11, 2021 11 Feb'21

  Low-complexity CVEs a growing concern

  Analysis of thousands of CVEs logged with NIST in 2020 reveals some unwelcome developments

• February 10, 2021 10 Feb'21

  Société Générale adopts work-from-home policy

  French bank formalises remote working policy after discussions with labour unions

• February 10, 2021 10 Feb'21

  TCS to recruit 1,500 UK tech professionals this year

  Indian IT service provider Tata Consultancy Services commits to recruiting UK IT professionals

• February 10, 2021 10 Feb'21

  Windows 10, Server 2019 users must patch serious zero-day

  Another dangerous zero-day exploit is among 56 vulnerabilities patched by Microsoft in February’s Patch Tuesday update

• February 10, 2021 10 Feb'21

  Century-old insurer uses low code as digital demands increase

  Lloyds of London insurance and reinsurance broker Miller breaks from the past by adopting low-code software development platform

• February 10, 2021 10 Feb'21

  Helpdesk meltdown due to absenteeism, low morale and increased workload

  Remote working has put a strain on the helpdesk, and there is a backlog of unresolved tickets that is taking days to clear

• February 09, 2021 09 Feb'21

  Facebook sued for data-sharing practices with third parties

  Data protection claim filed in London against social media giant for its alleged failure to give at least one million users in England and Wales meaningful control over their personal data

• February 09, 2021 09 Feb'21

  Cyberpunk 2077 developer refuses to pay up after ransomware attack

  Polish video game developer CD Projekt has released details of a ransomware attack on its systems

• February 09, 2021 09 Feb'21

  ‘Batman Begins’ cyber attack is a warning to CNI providers

  A thwarted cyber attack in a Florida town that could have resulted in the poisoning of the water supply is a timely reminder of the vulnerability of critical services

• February 09, 2021 09 Feb'21

  NHS reports fewer phishing emails in 2020

  The NHSmail email service saw a steady decline in suspected phishing emails during the course of 2020

• February 08, 2021 08 Feb'21

  UK Cyber Security Council to take charge of skills strategy

  New government-backed body will be set up to boost careers opportunities and professional standards in the cyber security sector

• February 08, 2021 08 Feb'21

  Interview: Robert Opp, chief digital officer, United Nations Development Programme

  Chief digital officer of the United Nations Development Programme talks about the relationship between digital technologies and sustainability, and how it can be used for a more environmentally-friendly and inclusive future

• February 08, 2021 08 Feb'21

  Too few UK organisations offering cyber training for remote work

  Nearly a year into the pandemic, a study reveals a concerning tendency for organisations not to bother offering security training for remote workers

• February 08, 2021 08 Feb'21

  Data of thousands of Dutch citizens leaked from government Covid-19 systems

  Weak access controls and outdated systems blamed for leaking of the personal details of thousands of Dutch citizens tested for Covid-19

• February 05, 2021 05 Feb'21

  Google Chrome update to patch serious zero-day

  A serious heap buffer overflow vulnerability means Google Chrome users should patch their browsers as soon as possible

• February 05, 2021 05 Feb'21

  Financial regulatory body bombarded with malicious emails

  New disclosures reveal the FCA’s systems bounced almost a quarter of a million malicious emails in a three-month period

• February 05, 2021 05 Feb'21

  Security firm Stormshield loses source code in cyber attack

  Source code from two products developed by French cyber security firm was compromised in a December 2020 incident

• February 05, 2021 05 Feb'21

  How Yarra Valley Water is tapping APIs

  The largest water retailer in Melbourne has rolled out application programming interfaces to improve operations and customer service

• February 04, 2021 04 Feb'21

  Revolut rewrites policy to include permanent remote working

  Challenger finance firm Revolut is redesigning its office spaces and introducing permanent remote working policies

• February 04, 2021 04 Feb'21

  Woodland Trust hit by cyber attack in December

  Conservation charity is investigating what it describes as a ‘sophisticated’ cyber attack but has waited nearly two months to inform its members

• February 04, 2021 04 Feb'21

  Boeing outsources to Dell affecting 600 IT jobs

  US aircraft manufacturer contracts hundreds of IT roles to Dell as it accelerates outsourcing plans

• February 03, 2021 03 Feb'21

  Crypto malware targets Kubernetes clusters, say researchers

  Newly identified Hildegaard malware targets Kubernetes clusters and seems to herald a new campaign from the TeamTNT gang

• February 03, 2021 03 Feb'21

  Has Covid-19 made bank branch closures easier to sell?

  Big banks continue to close branches and invest more in technology as the Covid-19 pandemic makes a case for digital banking

• February 03, 2021 03 Feb'21

  ‘Classic’ Cerber ransomware targets health sector in high volumes

  Cerber ransomware-as-a-service seems to have re-emerged as one of the most critical cyber threats facing healthcare organisations, reports VMware Carbon Black

• February 03, 2021 03 Feb'21

  SolarWinds patches two critical CVEs in Orion platform

  New vulnerabilities disclosed as SolarWinds reels from December 2020 Solorigate/Sunburst attack – but do not appear to have been exploited yet

• February 02, 2021 02 Feb'21

  Agent Tesla trojan finds new ways to sneak past defences

  Updated versions of Agent Tesla Rat include new techniques that fiddle with code to disable endpoint protection tools on target systems

• February 01, 2021 01 Feb'21

  Serco confirms Babuk ransomware attack

  Outsourcing firm was hit by the ransomware last week but insists most of its operations are running as normal

• February 01, 2021 01 Feb'21

  UKRI suspends services after ransomware attack

  UK Research and Innovation was hit by an undisclosed strain of ransomware at the end of January

• February 01, 2021 01 Feb'21

  CISOs invisible to their organisations, says BT report

  Ignorance of cyber issues is leading to misplaced confidence in security in many organisations, as CISOs struggle to make themselves seen and heard

• February 01, 2021 01 Feb'21

  SBRC picks Check Point to support cyber helpline

  The Scottish Business Resilience Centre has enlisted Check Point as the first security supplier to join its incident response partnership programme