News
IT operations management and IT support
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May 02, 2025
02
May'25
Retail cyber crime spree a ‘wake-up call’, says NCSC CEO
The National Cyber Security Centre confirms it is providing assistance to M&S, Co-op and Harrods as concerns grow among UK retailers
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May 01, 2025
01
May'25
Co-op instructs staff to be wary of lurking hackers
Co-op tells staff to stop using their VPNs and be wary that their communications channels may be being monitored, as a cyber attack on the organisation continues to develop
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April 30, 2025
30
Apr'25
Co-op shuts off IT systems to contain cyber attack
A developing cyber incident at Co-op has forced the retailer to pull the plug on some of its IT systems as it works to contain the attack
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April 30, 2025
30
Apr'25
How AI can attack corporate decision-making
As AI gets embedded in corporate systems, experts warn of emerging security risks caused by influencing retrieval augmentation systems
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April 28, 2025
28
Apr'25
Pharma leaders see AI revolutionising medicine
Pharmaceutical industry experts at Gitex Asia 2025 discuss how AI is revolutionising drug discovery, from accelerating clinical trials and diagnosing rare diseases to validating traditional medicines
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April 25, 2025
25
Apr'25
M&S suspends all online sales as cyber attack worsens
M&S shuts down online sales as it works to contain and mitigate a severe cyber attack on its systems
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April 24, 2025
24
Apr'25
M&S systems remain offline days after cyber incident
M&S is still unable to provide contactless payment or click-and-collect services amid a cyber attack that it says has forced it to move a number of processes offline to safeguard its customers, staff and business
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April 24, 2025
24
Apr'25
South East Water modernises through Google Cloud
Utility’s five-year transformation project sees it adopt Google Cloud technologies to help change how it works
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April 24, 2025
24
Apr'25
Interview: Daniele Tonella, CTO, ING
The bank’s global CTO has been in the role for less than a year and in that time has been working his way through four layers of tech
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April 23, 2025
23
Apr'25
Amid uncertainty, Armis becomes newest CVE numbering authority
Amid an uncertain future for vulnerability research, exposure management company Armis has been given the authority to assign CVE IDs to newly discovered vulnerabilities
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April 22, 2025
22
Apr'25
Cyber attack downs systems at Marks & Spencer
A cyber attack at Marks & Spencer has caused significant disruption to customers, leaving them unable to make contactless payments or use click-and-collect services
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April 21, 2025
21
Apr'25
CW Innovation Awards: M1 aims to become digital-native telco
The digital-first telco is running all its back-end systems on the cloud, enabling it to speed up decision-making and enhance customer service
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April 21, 2025
21
Apr'25
CW Innovation Awards: DBS AI assistant slashes call times and boosts productivity
The bank’s in-house generative AI tool is streamlining customer service, reducing manual work and speeding up response times, improving both employee and customer experience
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April 11, 2025
11
Apr'25
AI surveillance towers place migrants in ‘even greater jeopardy’
The use of autonomous surveillance towers throughout the English coast forces migrants into increasingly dangerous routes and contributes to their criminalisation
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April 10, 2025
10
Apr'25
Google bets on unifying security tools to ease CISO pain
At Google Cloud Next in Las Vegas, Google launches its Unified Security platform with the goal of bringing together disparate security solutions to help cyber leaders and practitioners address their most keenly felt pain points
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April 10, 2025
10
Apr'25
Spirit of openness helps banks get serious about stopping scams
Recent announcements show that banks, financial services firms and IT companies are increasing efforts to curb online scams
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April 07, 2025
07
Apr'25
UK SMEs losing over £3bn a year to cyber incidents
A lack of access to technology, little to no staff training, and competing priorities are losing UK SMEs up to £3.4bn to cyber incidents every year
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April 07, 2025
07
Apr'25
Post Office can’t find evidence for over 1,000 Horizon scandal redress claimants
The Post Office has no evidence of errors for more than 1,000 subpostmasters applying for compensation through the Horizon Shortfall Scheme
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April 02, 2025
02
Apr'25
Tech sector still failing to rid supply chains of forced labour
KnowTheChain’s latest benchmark analysis of the IT sector’s efforts to address forced labour in supply chains shows there has been very little improvement in their due diligence practices over the last half decade
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April 02, 2025
02
Apr'25
Keysight introduces AI network architecture validation, optimisation tool
Tool designed to validate the network performance of AI workloads and system infrastructure by adjusting and optimising parameters
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April 01, 2025
01
Apr'25
Nvidia tackles graphics processing unit hogging
People may try to lock up GPU resources even if they don’t need them all day – but not anymore, thanks to Nvidia KAI Scheduler
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April 01, 2025
01
Apr'25
Post Office Capture and Ecco+ users asked to make contact with Scottish statutory body
Scottish statutory body attempting to contact people that might have been wrongly convicted of crimes based on the Post Office’s flawed systems
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April 01, 2025
01
Apr'25
Scottish support group for Post Office scandal victims launched
Support group calls on former subpostmasters in Scotland who have been affected by Horizon errors to come forward
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March 31, 2025
31
Mar'25
Top 1,000 IT service providers in scope of UK cyber bill
The government’s proposed Cyber Security and Resilience Bill is set to include regulatory provisions covering both datacentre operators and larger IT service providers
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March 31, 2025
31
Mar'25
Reassessing UK law enforcement data adequacy
Computer Weekly takes stock of proposed changes to the UK’s law enforcement data protection rules and how it could affect data adequacy with the European Union
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March 26, 2025
26
Mar'25
More than 200 Lloyds Bank bosses to receive artificial intelligence training
Lloyds Banking Group is running a six-month training programme with the aim of building AI skills among its senior leadership
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March 26, 2025
26
Mar'25
4 Day Week Foundation launches tech sector pilot
UK tech firms are being invited to join a pilot programme run by the 4 Day Week Foundation, which aims to help prepare them for implementing shorter working weeks
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March 25, 2025
25
Mar'25
Public Accounts Committee calls out legacy IT
Unsupported and out-of-date software and hardware are hindering the government’s artificial intelligence plans for the public sector
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March 25, 2025
25
Mar'25
Kroll reviewing Post Office Horizon’s current integrity and discrepancy identification
The Post Office appoints third party to review Horizon following concerns about current version of the system
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March 25, 2025
25
Mar'25
MPs demand government reconsider response to Post Office compensation report
Select committee calls on government to ‘reflect and revise’ response to Post Office scandal compensation scheme
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March 24, 2025
24
Mar'25
The Netherlands bets on brain-inspired computing for a greener future
The Netherlands is building a neuromorphic computing ecosystem, harnessing brain-inspired tech for unprecedented energy efficiency
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March 24, 2025
24
Mar'25
‘Bankenstein’ and a cold calculation means banking crashes will continue
Following a three-day crash at Barclays, UK banks were forced to explain to MPs when, how and why digital services became unavailable over past two years
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March 23, 2025
23
Mar'25
How Jetstar is tapping data analytics
Low-cost carrier Jetstar is using the Snowflake data platform to optimise the number of meals to carry onboard and to generate flight schedules, among other data analytics initiatives to improve its operations
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March 21, 2025
21
Mar'25
Dutch workforce faces radical transformation as AI adoption accelerates
While the Netherlands leads Europe in AI adoption, a deeper analysis of the labour market reveals a more nuanced narrative than the apocalyptic predictions of job losses
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March 19, 2025
19
Mar'25
Air New Zealand takes off with digital transformation deal
The airline aims to become a digital leader with TCS’s help to improve fleet management, crew scheduling and ground services through the use of artificial intelligence
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March 18, 2025
18
Mar'25
Largest ever cyber deal reflects Google’s CNAPP ambitions
In a signal of its future ambitions, Google lays down $32bn to acquire cloud-native application protection platform Wiz, reflecting the increasing need to secure multicloud environments
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March 17, 2025
17
Mar'25
Online Safety Act measures come into effect
Regulator Ofcom is now able to take enforcement action against platforms under the Online Safety Act if they fail to proactively safeguard against content such as terrorist or child sexual abuse material
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March 17, 2025
17
Mar'25
Satellite technology to provide broadband to remote areas of Buckinghamshire
Buckinghamshire Council harnesses low Earth orbit technology to serve the most remote areas of the county with ultrafast broadband
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March 14, 2025
14
Mar'25
AI Action Summit review: Differing views cast doubt on AI’s ability to benefit whole of society
Governments, companies and civil society groups gathered at the third global AI summit to discuss how the technology can work for the benefit of everyone in society, but experts say competing imperatives mean there is no guarantee these visions will...
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March 13, 2025
13
Mar'25
Government announces inevitable end to Payments Services Regulator
The government has abolished the Payments Services Regulator and will move responsibilities to Financial Conduct Authority
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March 13, 2025
13
Mar'25
Driving licence data could be used for police facial recognition
The government’s Crime and Policing Bill could allow police to access the UK driving licence database for use in facial recognition watchlists, but the Home Office denies biometric data would be repurposed in this way
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March 13, 2025
13
Mar'25
Supercars team BJR taps Extranet Systems for racing edge
As the demands of motorsports grow, Supercars team Brad Jones Racing turns to IT specialist Extranet Systems to manage crucial areas such as security, backup and disaster recovery
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March 11, 2025
11
Mar'25
Singapore Airlines to roll out Salesforce Agentforce
Singapore’s flagship carrier is deploying Salesforce’s Agentforce AI agent platform to improve customer interactions and personalise experiences
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March 11, 2025
11
Mar'25
March Patch Tuesday brings 57 fixes, multiple zero-days
The third Patch Tuesday of 2025 brings fixes for 57 flaws and a hefty number of zero-days
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March 11, 2025
11
Mar'25
Musk claims of Ukraine DDoS attack derided by cyber community
Elon Musk draws criticism after accusing Ukraine of being behind a significant DDoS attack against social media platform X
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March 11, 2025
11
Mar'25
Perimeter security appliances source of most ransomware hits
Perimeter security appliances and devices, particularly VPNs, prove to be the most popular entry points into victim networks for financially motivated ransomware gangs, according to reports
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March 11, 2025
11
Mar'25
Dutch police disrupt half of ransomware operations, finds embedded PHD student
Dutch PhD study reveals the impact of centralised intelligence and strategic interventions in the fight against ransomware
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March 10, 2025
10
Mar'25
Government announcement on Fujitsu talks add ‘vague words’ and no interim payment
Peer James Arbuthnot says he is ‘disappointed’ that there was no mention of an interim payment in announcement of government’s latest talks with Fujitsu
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March 06, 2025
06
Mar'25
Going beyond search: Elastic’s observability and security play
Elastic’s chief product officer Ken Exner talks up the company’s expansion into observability and security and how it balances innovation with community contributions and monetisation
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March 06, 2025
06
Mar'25
Big bank systems crashed for over 800 hours in last two years due to IT outages
Bank bosses forced to reveal extent of banking IT failures to MPs on the Treasury Select Committee