News

IT operations management and IT support

• January 13, 2025 13 Jan'25

  Experts say ‘something has to break’ before banks slow IT-driven cost-cutting measures

  Banks will cut costs until something breaks and they are forced to scale back, according to industry experts

• January 13, 2025 13 Jan'25

  Gramedia speeds up inventory checks with RFID

  Indonesian bookstore giant has sped up inventory checks, minimised shrinkage and improved customer experience with RFID-powered checkout kiosks and exit gates

• January 10, 2025 10 Jan'25

  Mandiant: Latest Ivanti vulns exploited by Chinese cyber spooks

  Threat actors are once again lining up to exploit vulnerabilities in the widely used Ivanti product suite, with an apparent link to Chinese espionage activity

• January 07, 2025 07 Jan'25

  Former subpostmasters invited to take part in Post Office Capture compensation scheme development

  Government will look at a selection of cases where subpostmasters experienced unexplained losses while using the Post Office’s pre-Horizon accounting system

• January 07, 2025 07 Jan'25

  How StarHub is tapping OpenShift in its cloud strategy

  StarHub is harnessing Red Hat OpenShift to power its hybrid multi-cloud platform, balancing control over critical infrastructure with the scalability and flexibility of public cloud

• January 03, 2025 03 Jan'25

  US Treasury incident a clear warning on supply chain security in 2025

  A cyber incident at the US Department of the Treasury – blamed on a Chinese state actor – raises fresh warnings about supply chain risk after it was found to have originated via vulnerabilities in a remote tech support product

• January 03, 2025 03 Jan'25

  Corporate cover-up behind world-beating cyber security record in Middle East

  Report ranking Gulf corporations ahead of US and EU counterparts for cyber security has sparked debate about the region’s tendency for secrecy and state control

• January 03, 2025 03 Jan'25

  Post Office staff list 14 scandal-stained individuals who should have honours stripped

  Staff of the Post Office and Royal Mail from the past and present have written to the Forfeiture Committee requesting honours to be stripped from 14 people with links to the Horizon scandal

• December 31, 2024 31 Dec'24

  Top 10 surveillance, journalism and encryption stories of 2024

  Revelations of covert and unlawful monitoring of journalists and their confidential sources by the Police Service of Northern Ireland and the Metropolitan Police attracted a huge amount of attention this year

• December 30, 2024 30 Dec'24

  Top 10 financial services stories of 2024

  Here are Computer Weekly’s top 10 financial services stories of 2024

• December 24, 2024 24 Dec'24

  Top 10 EMEA stories of 2024

  Here are Computer Weekly’s top 10 Europe, Middle East and Africa stories of 2024

• December 20, 2024 20 Dec'24

  Post Office creates CTO role to support ‘extensive and complex’ plans

  Post Office bolsters its IT leadership team as it grapples with massive tech transformation with the nation looking on

• December 20, 2024 20 Dec'24

  Interview: How Green Cargo’s IT switched tracks to logistics success

  Green Cargo CIO Ingo Paas took a few turns to establish his company as a composable enterprise able to flex and react quickly

• December 19, 2024 19 Dec'24

  LockBit ransomware gang teases February 2025 return

  An individual associated with the LockBit ransomware gang has broken cover to tease details of a new phase of the cyber criminal operation's activity, which they claim is set to begin in February 2025

• December 19, 2024 19 Dec'24

  Latest attempt to override UK’s outdated hacking law stalls

  Amendments to the Data Bill that would have given the UK cyber industry a boost by updating restrictive elements of the Computer Misuse Act have failed to progress beyond a Lords committee

• December 18, 2024 18 Dec'24

  Top 10 cyber security stories of 2024

  Data breaches, data privacy and protection, and the thorny issue of open source security were all hot topics this year. Meanwhile, security companies frequently found themselves hitting the headlines, and not always for good reasons. Here are ...

• December 18, 2024 18 Dec'24

  Top 10 cyber crime stories of 2024

  From ransomware targeting the NHS to nation-state-backed intrusions, 2024 was another big year for cyber criminals and cyber spooks alike, but they didn't have it all their own way as the good guys fought back

• December 17, 2024 17 Dec'24

  Government promises redress and justice to Post Office Capture system users

  The government has officially recognised that users of the Post Office’s Capture software experienced shortfalls caused by the system’s errors

• December 16, 2024 16 Dec'24

  The Security Interviews: Stephen McDermid, Okta

  Okta regional chief security officer for EMEA sits down with Dan Raywood to talk about how Okta is pivoting to a secure-by-design champion

• December 13, 2024 13 Dec'24

  Computer Misuse Act reform gains traction in Parliament

  An amendment to the proposed Data (Access and Use) Bill that will right a 35-year-old wrong and protect security professionals from criminalisation is to be debated at Westminster

• December 12, 2024 12 Dec'24

  Emerging Ymir ransomware heralds more coordinated threats in 2025

  A newly observed ransomware strain has the community talking about more collaboration, and blurred lines, between threat groups next year, according to NCC’s monthly cyber barometer

• December 10, 2024 10 Dec'24

  Dangerous CLFS and LDAP flaws stand out on Patch Tuesday

  Microsoft has fixed over 70 CVEs in its final Patch Tuesday update of the year, and defenders should prioritise a zero-day in the Common Log File System Driver, and another impactful flaw in the Lightweight Directory Access Protocol

• December 10, 2024 10 Dec'24

  iOS vuln leaves user data dangerously exposed

  Jamf threat researchers detail an exploit chain for a recently patched iOS vulnerability that enables a threat actor to steal sensitive data, warning that many organisations are still neglecting mobile updates

• December 10, 2024 10 Dec'24

  DWP ‘fairness analysis’ reveals bias in AI fraud detection system

  Information about people’s age, disability, marital status and nationality influences decisions to investigate benefit claims for fraud, but the Department for Work and Pensions says there are ‘no immediate concerns of unfair treatment’

• December 06, 2024 06 Dec'24

  TfL cyber attack cost over £30m to date

  TfL provides more detail on the financial impact of the September 2024 cyber attack that crippled several of its online systems

• December 05, 2024 05 Dec'24

  Met Police challenged on claim LFR supported by ‘majority of Lewisham residents’

  A community impact assessment for the Met Police’s deployment of live facial-recognition tech in Lewisham brings into question the force’s previous claims to Computer Weekly that its use of the technology is supported by ‘the majority of residents’

• December 05, 2024 05 Dec'24

  Post Office Fujitsu contract extended by a year as decision time looms

  The Post Office has let contractors and third parties go as it completes its analysis of the future Horizon replacement options

• December 04, 2024 04 Dec'24

  Shared digital gateway was source of three NHS ransomware attacks

  Alder Hey children’s hospital confirms ransomware operators accessed its systems through a shared digital gateway, but is standing firm in the face of the gang’s demands

• December 04, 2024 04 Dec'24

  Nordics move to deepen cyber security cooperation

  Nordic countries are increasing collaboration on cyber security amid more sophisticated and aggressive attacks

• December 03, 2024 03 Dec'24

  US updates telco security guidance after mass Chinese hack

  Following the widespread Salt Typhoon hacks of US telecoms operators including AT&T and Verizon, CISA and partner agencies have launched refreshed security guidance for network engineers and defenders alike

• December 03, 2024 03 Dec'24

  F1 heightens fan experiences with the power of Salesforce

  Learn how the technical teams behind Formula One are using Salesforce’s tools to enhance fan activation and engagement at 24 races across the world, and how they are bringing AI into play with Agentforce capabilities

• December 02, 2024 02 Dec'24

  UK economy could see £600m boost through digital IDs for businesses

  Government-backed organisation kicks off initiative to widen use of digital identities, in an effort to streamline financial services and cut hundreds of millions of pounds of economic crime

• November 29, 2024 29 Nov'24

  Swedish authorities urged to discontinue AI welfare system

  Amnesty International is calling on Sweden’s social insurance agency to immediately discontinue its machine learning-based welfare system, following an investigation by Lighthouse Reports and Svenska Dagbladet that found it to be discriminatory

• November 27, 2024 27 Nov'24

  Further disruption expected after latest NHS cyber attack

  IT and security teams at Wirral University Teaching Hospitals NHS Trust continue to work around the clock following a major cyber incident, with services disrupted and no timeline for resolution

• November 27, 2024 27 Nov'24

  Fears tighter Finnish immigration laws could deter IT talent

  A new wave of restrictive immigration laws threatens to significantly hamper efforts by Finnish firms to recruit international IT talent

• November 27, 2024 27 Nov'24

  Barings Law plans to sue Microsoft and Google over AI training data

  Microsoft and Google are using people’s personal data without proper consent to train artificial intelligence models, alleges Barings Law, as it prepares to launch a legal challenge against the tech giants

• November 26, 2024 26 Nov'24

  Sellafield operator opens dedicated cyber centre

  The UK’s Nuclear Decommissioning Authority has opened a cyber security centre spanning its activities across the nuclear sector

• November 25, 2024 25 Nov'24

  Metropolitan Police officer dismissed for unlawfully accessing Sarah Everard files

  Over 100 Met Police officers and staff have been investigated for accessing sensitive data related to the Sarah Everard case, leading to the dismissal of a Roads and Transport officer who accessed the information while off-duty

• November 25, 2024 25 Nov'24

  Post Office scandal: How much deeper and wider can it get?

  It took decades to expose the Post Office Horizon scandal but that effort has laid the groundwork for others to seek justice and financial redress

• November 22, 2024 22 Nov'24

  Convictions of Post Office Capture system users to be reviewed by statutory body

  Statutory body to look at the convictions of subpostmasters who used a pre-Horizon branch accounting system

• November 22, 2024 22 Nov'24

  Government looking into third faulty Post Office IT system

  The Department for Business and Trade will look into claims that a third Post Office branch system caused unexplained shortfalls that branch workers and subpostmasters were blamed for

• November 22, 2024 22 Nov'24

  IT and business leaders face big gap in understanding of data priorities

  There appears to be a gap between what business leaders want to do with artificial intelligence and the IT capabilities of their organisation

• November 21, 2024 21 Nov'24

  BianLian cyber gang drops encryption-based ransomware

  The Australian and American cyber authorities have published updated intelligence on the BianLian ransomware gang, which has undergone a rapid evolution in tactics

• November 20, 2024 20 Nov'24

  Post Office to harness technology to automate scandal financial redress payments

  Technology that could speed up financial redress for subpostmasters is being worked on in-house by the Post Office

• November 20, 2024 20 Nov'24

  Microsoft Ignite: A $4m zero-day reward plus $349 thin client

  A $4m cyber hackathon prize was revealed at Ignite as part of Microsoft’s latest IT security efforts, as well as a new locked-down client device called Windows 365 Link

• November 19, 2024 19 Nov'24

  Subpostmasters hit by Post Office scandal plan to meet over 'nuclear option'

  Members of campaign group Justice for Subpostmasters Alliance will discuss taking legal action in their pursuit of full, fair and final financial redress

• November 18, 2024 18 Nov'24

  AWS widening scope of MFA programme after early success

  AWS reports strong take-up of multi-factor authentication among customers since making it compulsory for root users earlier this year, and plans to expand the scope of its IAM programme in spring 2025

• November 18, 2024 18 Nov'24

  Final report on Nats calls for improvements to contingency process

  Suppliers need to be involved much sooner and a review of technical documentation is needed to speed up recovery

• November 18, 2024 18 Nov'24

  Post Office IT boss calls for subpostmasters to judge him on his actions

  Recently installed Post Office chief transformation officer tasked with replacing controversial IT system tells Computer Weekly the organisation’s leadership understands the challenges ahead

• November 15, 2024 15 Nov'24

  Microsoft UAE power deal at centre of US plan for AI supremacy

  Microsoft pens artificial intelligence energy deal with United Arab Emirates oil giant ADNOC