News

IT operations management and IT support

• March 25, 2025 25 Mar'25

  Public Accounts Committee calls out legacy IT

  Unsupported and out-of-date software and hardware are hindering the government’s artificial intelligence plans for the public sector

• March 25, 2025 25 Mar'25

  Kroll reviewing Post Office Horizon’s current integrity and discrepancy identification

  The Post Office appoints third party to review Horizon following concerns about current version of the system

• March 25, 2025 25 Mar'25

  MPs demand government reconsider response to Post Office compensation report

  Select committee calls on government to ‘reflect and revise’ response to Post Office scandal compensation scheme

• March 24, 2025 24 Mar'25

  The Netherlands bets on brain-inspired computing for a greener future

  The Netherlands is building a neuromorphic computing ecosystem, harnessing brain-inspired tech for unprecedented energy efficiency

• March 24, 2025 24 Mar'25

  ‘Bankenstein’ and a cold calculation means banking crashes will continue

  Following a three-day crash at Barclays, UK banks were forced to explain to MPs when, how and why digital services became unavailable over past two years

• March 23, 2025 23 Mar'25

  How Jetstar is tapping data analytics

  Low-cost carrier Jetstar is using the Snowflake data platform to optimise the number of meals to carry onboard and to generate flight schedules, among other data analytics initiatives to improve its operations

• March 21, 2025 21 Mar'25

  Dutch workforce faces radical transformation as AI adoption accelerates

  While the Netherlands leads Europe in AI adoption, a deeper analysis of the labour market reveals a more nuanced narrative than the apocalyptic predictions of job losses

• March 19, 2025 19 Mar'25

  Air New Zealand takes off with digital transformation deal

  The airline aims to become a digital leader with TCS’s help to improve fleet management, crew scheduling and ground services through the use of artificial intelligence

• March 18, 2025 18 Mar'25

  Largest ever cyber deal reflects Google’s CNAPP ambitions

  In a signal of its future ambitions, Google lays down $32bn to acquire cloud-native application protection platform Wiz, reflecting the increasing need to secure multicloud environments

• March 17, 2025 17 Mar'25

  Online Safety Act measures come into effect

  Regulator Ofcom is now able to take enforcement action against platforms under the Online Safety Act if they fail to proactively safeguard against content such as terrorist or child sexual abuse material

• March 17, 2025 17 Mar'25

  Satellite technology to provide broadband to remote areas of Buckinghamshire

  Buckinghamshire Council harnesses low Earth orbit technology to serve the most remote areas of the county with ultrafast broadband

• March 14, 2025 14 Mar'25

  AI Action Summit review: Differing views cast doubt on AI’s ability to benefit whole of society

  Governments, companies and civil society groups gathered at the third global AI summit to discuss how the technology can work for the benefit of everyone in society, but experts say competing imperatives mean there is no guarantee these visions will...

• March 13, 2025 13 Mar'25

  Government announces inevitable end to Payments Services Regulator

  The government has abolished the Payments Services Regulator and will move responsibilities to Financial Conduct Authority

• March 13, 2025 13 Mar'25

  Driving licence data could be used for police facial recognition

  The government’s Crime and Policing Bill could allow police to access the UK driving licence database for use in facial recognition watchlists, but the Home Office denies biometric data would be repurposed in this way

• March 13, 2025 13 Mar'25

  Supercars team BJR taps Extranet Systems for racing edge

  As the demands of motorsports grow, Supercars team Brad Jones Racing turns to IT specialist Extranet Systems to manage crucial areas such as security, backup and disaster recovery

• March 11, 2025 11 Mar'25

  Singapore Airlines to roll out Salesforce Agentforce

  Singapore’s flagship carrier is deploying Salesforce’s Agentforce AI agent platform to improve customer interactions and personalise experiences

• March 11, 2025 11 Mar'25

  March Patch Tuesday brings 57 fixes, multiple zero-days

  The third Patch Tuesday of 2025 brings fixes for 57 flaws and a hefty number of zero-days

• March 11, 2025 11 Mar'25

  Musk claims of Ukraine DDoS attack derided by cyber community

  Elon Musk draws criticism after accusing Ukraine of being behind a significant DDoS attack against social media platform X

• March 11, 2025 11 Mar'25

  Perimeter security appliances source of most ransomware hits

  Perimeter security appliances and devices, particularly VPNs, prove to be the most popular entry points into victim networks for financially motivated ransomware gangs, according to reports

• March 11, 2025 11 Mar'25

  Dutch police disrupt half of ransomware operations, finds embedded PHD student

  Dutch PhD study reveals the impact of centralised intelligence and strategic interventions in the fight against ransomware

• March 10, 2025 10 Mar'25

  Government announcement on Fujitsu talks add ‘vague words’ and no interim payment

  Peer James Arbuthnot says he is ‘disappointed’ that there was no mention of an interim payment in announcement of government’s latest talks with Fujitsu

• March 06, 2025 06 Mar'25

  Going beyond search: Elastic’s observability and security play

  Elastic’s chief product officer Ken Exner talks up the company’s expansion into observability and security and how it balances innovation with community contributions and monetisation

• March 06, 2025 06 Mar'25

  Big bank systems crashed for over 800 hours in last two years due to IT outages

  Bank bosses forced to reveal extent of banking IT failures to MPs on the Treasury Select Committee

• March 05, 2025 05 Mar'25

  NHS investigating how API flaw exposed patient data

  NHS patient data was left vulnerable by a flaw in an application programming interface used at online healthcare provider Medefer

• March 05, 2025 05 Mar'25

  Few UK organisations ready to seize agentic AI opportunity

  Agentic AI promises to automate manually intensive tasks intelligently, yet few business leaders feel their organisation is ready to deploy it

• March 04, 2025 04 Mar'25

  Jio, AMD, Cisco and Nokia to build telecom AI platform

  India’s Jio Platforms, AMD, Cisco and Nokia have teamed up to develop an Open Telecom AI Platform aimed at improving the efficiency and security of telco networks through artificial intelligence and automation

• March 03, 2025 03 Mar'25

  European fintech must take different path to Trump’s US on diversity

  Leading light in women in fintech says Europe must take separate path to Trump’s US on diversity, equity and inclusion

• February 28, 2025 28 Feb'25

  NHS staff lack confidence in health service cyber measures

  NHS staff understand their role in protecting the health service from cyber threats and the public backs them in this aim, but legacy tech and a lack of training are hindering efforts, according to BT

• February 27, 2025 27 Feb'25

  CVE volumes head towards 50,000 in 2025, analysts claim

  Many trends, notably a big shift to open source tools, are behind an expected boom in the number of disclosed vulnerabilities

• February 26, 2025 26 Feb'25

  CISOs spending more on insider risk

  Insider risk management budgets have more than doubled in the past 12 months and look set to grow further still in 2025, according to a report

• February 26, 2025 26 Feb'25

  Scottish police fail to record ethnicity in DNA database

  Scottish policing bodies are failing to properly record and publish data on the ethnicity of arrested people, making it impossible to determine whether they are discriminating against certain sections of the population

• February 25, 2025 25 Feb'25

  Singapore rolls out guidelines to bolster cloud and datacentre resilience

  New advisory guidelines to enhance resilience and security of cloud services and datacentres in Singapore amid potential service disruptions and growing cyber threats

• February 24, 2025 24 Feb'25

  European Union calls for more cyber data-sharing with Nato

  Updates to the EU’s Cyber Blueprint, establishing best practice for multilateral security incident response in Europe, include calls for more collaboration with Nato member states, as the geopolitical environment becomes ever more fractious

• February 24, 2025 24 Feb'25

  HMRC working to resolve system glitch that doubles self-assessment tax rebates

  A communications glitch in systems processing tax self-assessments has seen rebates duplicated in ‘very niche scenarios’

• February 21, 2025 21 Feb'25

  A landscape forever altered? The LockBit takedown one year on

  The NCA-led takedown of the LockBit ransomware gang in February 2024 heralded a transformative year in the fight against cyber crime. One year on, we look back at Operation Cronos and its impact

• February 21, 2025 21 Feb'25

  Fujitsu’s £600m-plus prize with His Majesty’s ‘cash cow’ in 2025

  Controversial supplier continues to reap the rewards of government IT contracts despite its participation in ‘ghastly fraud’

• February 19, 2025 19 Feb'25

  CaixaBank outlines artificial intelligence intentions in €5bn plan

  Spanish bank announces Cosmos, an investment in its processes and technology that sits within its €5bn strategic plan

• February 19, 2025 19 Feb'25

  European and African tech skills programme could increase economic ties

  Africa is a continent on the up, and if Europe wants to form lucrative relationships with its nations, it must have something to trade. IT skills and knowledge exchanges unlock opportunities

• February 17, 2025 17 Feb'25

  The Security Interviews: Yevgeny Dibrov, Armis

  Armis CEO Yevgeny Dibrov talks about how his military service and intelligence work opened the door into the world of cyber security entrepreneurship

• February 14, 2025 14 Feb'25

  Gartner: CISOs struggling to balance security, business objectives

  Only 14% of security leaders can ‘effectively secure organisational data assets while also enabling the use of data to achieve business objectives’, according to Gartner

• February 14, 2025 14 Feb'25

  Government launches consultation on plan to streamline business through e-invoicing

  Government announces 12-week consultation on electronic invoicing as part of its plan for change

• February 13, 2025 13 Feb'25

  Baltic skills programme to help reduce European skills gap via Africa

  Lithuanian project sets out to connect professionals in Africa with European businesses in need of skills

• February 12, 2025 12 Feb'25

  CCRC reviewing 17 Post Office convictions with potential Capture software involvement

  Statutory body began looking at convictions of subpostmasters who used the Capture system following the wider understanding of the Post Office Horizon scandal

• February 11, 2025 11 Feb'25

  Fujitsu public sector boss says supplier has advantage in HMRC bid despite Post Office scandal

  Fujitsu public sector boss is banking on huge deals with HMRC despite Post Office scandal, after another lucrative year

• February 11, 2025 11 Feb'25

  F1’s Red Bull charges 1Password to protect its 2025 season

  For the upcoming 2025 Formula 1 season, Oracle Red Bull Racing adds cyber security partner 1Password to its roster of team suppliers and sponsors

• February 06, 2025 06 Feb'25

  UK’s Cyber Monitoring Centre begins incident classification work

  The Cyber Monitoring Centre will work to categorise major incidents against a newly developed scale to help organisations better understand the nature of systemic cyber attacks and learn from their impact

• February 05, 2025 05 Feb'25

  MPs to scrutinise use of artificial intelligence in the finance sector

  MPs launch inquiry into the use of artificial intelligence technologies in the financial services sector

• February 03, 2025 03 Feb'25

  New Relic extends observability to DeepSeek

  The observability tools supplier now offers enhanced monitoring for DeepSeek models to help businesses reduce the costs and risks of generative AI development

• January 31, 2025 31 Jan'25

  Barclays hit by major IT outage on HMRC deadline day

  Customers of Barclays Bank are left unable to access web app and online banking following a significant IT outage that seems to have come at the worst possible time

• January 29, 2025 29 Jan'25

  Interview: Digital tech fuels AutoTrader’s drive into the future

  Led by a technology enthusiast, AutoTrader is on a digital journey that began when it decided to take a different route in 2007