News

IT operations management and IT support

• April 03, 2024 03 Apr'24

  Fujitsu staff instructed how to bid for government contracts during self-imposed ban

  Leak reveals how Fujitsu advises staff to approach UK government customers during its self-imposed bidding pause, as well as details of a multimillion-pound project to protect its reputation

• April 01, 2024 01 Apr'24

  Open source alert over intentionally placed backdoor

  A backdoor in the open source XZ Utils data compression library could have led to widespread compromise across the Linux ecosystem - and the community is on the trail of a developer who seems to be behind it

• March 28, 2024 28 Mar'24

  Remote access is the Post Office’s known unknown

  Calls for criminal investigation after covert recordings are latest evidence to reveal extent of Post Office knowledge of remote access to subpostmaster accounts

• March 27, 2024 27 Mar'24

  Cyber spies, not cyber criminals, behind most zero-day exploitation

  Analysis from Google has found that zero-day vulnerabilities are much more heavily exploited for espionage purposes than for financially motivated cyber crime

• March 26, 2024 26 Mar'24

  Qilin ransomware gang claims cyber attack on the Big Issue

  A ransomware attack on the systems of publisher and social enterprise Big Issue Group has been claimed by the Qilin gang

• March 26, 2024 26 Mar'24

  Shareholders win when businesses do better at cyber

  The more advanced a company’s cyber security performance, and the more engaged its board is with security issues, the greater the return for shareholders, a report has found

• March 26, 2024 26 Mar'24

  Sums of money Post Office ‘stole’ from subpostmasters may never be known

  MP asks government minister for figure on how much money the Post Office took from subpostmasters who were wrongly blamed for accounting shortfalls

• March 22, 2024 22 Mar'24

  Nationwide building society falls victim to IT outage

  Nationwide joins McDonald’s, Greggs, Sainsbury’s and Tesco as the fifth major high street name to experience an IT service outage in the space of a week

• March 21, 2024 21 Mar'24

  NCSC guidance to help CEOs work through cyber incidents

  The NCSC has published in-depth guidance on how business leaders should respond to a cyber attack or data breach. Learn about some of the key steps you will need to follow

• March 21, 2024 21 Mar'24

  Post Office scandal fallout for Fujitsu could open UK public sector to Indian giants

  Post Office scandal has damaged public trust in Japanese IT supplier Fujitsu, which could open door to primed rivals

• March 20, 2024 20 Mar'24

  Greggs forced to close branches amid IT issue

  Greggs is the latest in a string of retailers hit by IT problems that have caused major disruption

• March 20, 2024 20 Mar'24

  ServiceNow acquires 4Industry, EY Smart to boost smart industry

  Digital workflow company announced its latest acquisitions of 4Industry and EY’s Smart Daily Management app to accelerate digital transformation

• March 20, 2024 20 Mar'24

  SAP S/4HANA data migration beset by poor and fragmented strategy

  Survey finds customers transitioning to S/4HANA lack strategic thinking and skills, can’t access data, face challenges in data duplication, can’t use AI, and worry about compliance

• March 18, 2024 18 Mar'24

  The Security Interviews: Alex Yampolskiy, SecurityScorecard

  Alex Yampolskiy conceived the idea for risk management specialist SecurityScorecard after getting stung by a SaaS supplier that was being cavalier with its customer data. He tells his story to Computer Weekly

• March 18, 2024 18 Mar'24

  Neos Networks beefs up C-suite to prep for new phase of accelerated growth

  Following recent investments in its UK-wide high-capacity network, critical network infrastructure provider makes two C-level appointments aimed at making the company ready to embark on a new phase of accelerated growth

• March 17, 2024 17 Mar'24

  UK’s AI ambitions pointless while cyber security is still neglected

  The UK’s AI ambitions may be at considerable risk without stronger cyber defences across the private and public sectors

• March 15, 2024 15 Mar'24

  Global McDonalds IT outage result of third-party error

  An IT outage that forced McDonald's to temporarily shutter thousands of restaurants has been blamed on a configuration error by a third-party supplier, but there is no suspicion of foul play

• March 15, 2024 15 Mar'24

  Controversial Post Office Capture software was completely rewritten in 1994

  MP demands that the Post Office put effort into fully explaining the development and use of error-prone software used before Horizon in the 1990s

• March 13, 2024 13 Mar'24

  Microsoft AI-powered cyber service to go live in April

  After a year being previewed by beta customers, Microsoft’s much vaunted Copilot for Security service is about to go on general release, promising time savings and improved accuracy for hard-pressed security pros

• March 13, 2024 13 Mar'24

  British Library opens up over ransomware attack to help others

  The British Library has opted for full transparency after experiencing a devastating ransomware attack, publishing details of the intrusion, its response and the lessons it has learned

• March 13, 2024 13 Mar'24

  TotalEnergies upgrades OT network to increase safety, performance, cyber security

  Global multi-energy company upgrades operational technology network on its North Sea oil and gas platforms with next-generation infrastructure to ensure efficient operation of critical infrastructure

• March 13, 2024 13 Mar'24

  Unprecedented bill to exonerate hundreds of wrongly convicted Post Office workers arrives

  Unprecedented legislation that will see hundreds of former subpostmaster convictions for fraud and theft overturned begins its journey through Parliament

• March 12, 2024 12 Mar'24

  March Patch Tuesday throws up two critical Hyper-V flaws

  Two critical vulnerabilities in Windows Hyper-V stand out on an otherwise unremarkable Patch Tuesday

• March 12, 2024 12 Mar'24

  Nationwide IT infrastructure poised to absorb Virgin Money

  A Nationwide takeover of Virgin Money will be the biggest financial services acquisition since 2008, but what about the IT challenges and opportunities that go with it?

• March 12, 2024 12 Mar'24

  Current subpostmaster account shortfalls reveal extent of Post Office’s pre-2019 neglect

  Hundreds of current subpostmasters might have been hounded for money or prosecuted had the Post Office not been forced to change its ways in 2019

• March 11, 2024 11 Mar'24

  Vinnova launches National Digital Advancement project

  Swedish state innovation initiative invests in a network of regional research and development centres

• March 07, 2024 07 Mar'24

  BA sets out plan to revamp IT, add AI and update website

  Airline plans to migrate 700 systems to cloud and run custom version of Teams to support in-flight customer comms with ground staff

• March 06, 2024 06 Mar'24

  Cash-strapped cyber pros go rogue on the dark web

  Research conducted by CIISec has turned up worrying evidence of hard-up legitimate cyber professionals offering their services to the cyber criminal underground

• March 05, 2024 05 Mar'24

  Rapid7 hits out over botched vulnerability disclosure

  Software development firm JetBrains and security specialist Rapid7 fall out over the handling of a critical vulnerability disclosure, while customers are left rushing to patch

• March 05, 2024 05 Mar'24

  Meta outage disrupts social media globally

  Meta services, including Facebook, Instagram and Threads, have been downed in a brief service outage

• March 05, 2024 05 Mar'24

  IT chiefs fear Kubernetes data log overload

  IT architectures are set to grow in complexity, and more mission-critical systems are being deployed on Kubernetes, meaning log files are becoming unmanageable

• March 05, 2024 05 Mar'24

  Dutch organisations start building a federated European cloud

  The ‘European cloud services in an open federated ecosystem’ (ECOFED) project is co-funded by the Dutch government and will run from 2024 to 2027

• March 05, 2024 05 Mar'24

  AI-acceleration deployments curbed by datacentre design considerations

  In addition to a shortage of GPUs for AI-optimised servers, IT leaders need to consider how well their datacentre power and cooling will cope with artificial intelligence workloads

• March 01, 2024 01 Mar'24

  Fancy Bear sniffs out Ubiquiti router users

  The authorities have warned users of Ubiquiti EdgeRouter products to take remedial action after a number of devices were hijacked into a malicious botnet by a Russian cyber espionage unit

• February 29, 2024 29 Feb'24

  Okta doubles down on cyber in wake of high-profile breaches

  Okta launches Secure Identity Commitment to shore up its technology in the wake of a damaging breach and elevate best practice around identity

• February 28, 2024 28 Feb'24

  Users love their cyber teams, but find them frustrating

  Despite strong support for security teams, a good number of ordinary workers see them as obstructive to business goals, and would like to see them operate more transparently

• February 28, 2024 28 Feb'24

  ‘Pathetic’ Post Office spat detracts attention and fuels ‘disdain’ for authority

  Former Post Office chair’s row with the government and Post Office cannot be allowed to deflect attention away from achieving justice and recompense for former subpostmasters

• February 27, 2024 27 Feb'24

  How TeamViewer is charting its growth beyond remote connectivity

  TeamViewer CEO Oliver Steil outlines the company’s efforts to build on its remote connectivity and control capabilities to support emerging use cases such as smart factories

• February 27, 2024 27 Feb'24

  Black Basta and Bl00dy ransomware gangs exploiting ConnectWise vulns

  More ransomware gangs have been observed exploiting two dangerous vulnerabilities in ConnectWise ScreenConnect software, prompting new warnings for users to get patching

• February 27, 2024 27 Feb'24

  VulnCheck bug listing to help track new threats quicker

  Exploit intelligence firm VulnCheck launches a proprietary Known Exploited Vulnerabilities catalogue in hopes of improving end-user access to intel on emerging threats and reaching those that the likes of CISA do not

• February 27, 2024 27 Feb'24

  Majority of UK employees ‘willingly gamble’ with security

  Human-centric threats originating from employees continue to damage organisations both financially and reputationally, according to a report

• February 26, 2024 26 Feb'24

  Post Office scandal roundup: Fourth Estate in full throttle

  January saw mainstream media take hold of the Post Office scandal, and while that first month saw much regurgitation of old news, February saw large media outlets take story forward

• February 23, 2024 23 Feb'24

  King Charles strips disgraced Post Office CEO of her CBE

  Disgraced former Post Office CEO, central to the Horizon scandal, has her CBE formally stripped

• February 23, 2024 23 Feb'24

  ConnectWise users see cyber attacks surge, including ransomware

  ConnectWise ScreenConnect users who have yet to patch against a critical vulnerability are now being targeted by a barrage of cyber attacks, including ransomware

• February 22, 2024 22 Feb'24

  Cyber experts alarmed by ‘trivial’ ConnectWise vulns

  The disclosure of two dangerous vulnerabilities in the popular ConnectWise ScreenConnect product is drawing comparisons with major cyber incidents, including the 2021 Kaseya attack

• February 21, 2024 21 Feb'24

  CVE volumes set to increase 25% this year

  The number of reported Common Vulnerabilities and Exposures is likely to grow significantly in 2024, hitting a new high of almost 35,000, according to Coalition, a cyber insurance specialist

• February 21, 2024 21 Feb'24

  Co-op signs TCS deal for cloud-first push

  The Co-operative Group has contracted IT service provider Tata Consultancy Services to support its move to a cloud-first IT environment

• February 21, 2024 21 Feb'24

  IT leaders are finding the right balance between on-premise and cloud

  Survey shows that fewer IT leaders are prioritising workload migration, which suggests they are happy with their deployment plans

• February 20, 2024 20 Feb'24

  LockBit locked out: Cyber community reacts

  Reaction to the takedown of the LockBit ransomware gang is enthusiastic, but tempered with the knowledge that cyber criminals are often remarkably resilient

• February 14, 2024 14 Feb'24

  Microsoft: Nation-state hackers are exploiting ChatGPT

  Threat actors from China, Iran, North Korea and Russia have all been probing use cases for generative AI service ChatGPT, but have yet to use such tools in a full-blown cyber attack