News

IT operations management and IT support

• October 03, 2024 03 Oct'24

  Post Office and Fujitsu: from blood brothers to bad blood

  Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu

• October 02, 2024 02 Oct'24

  Cyber UK’s quickest growing tech field, but skills gap remains

  More people than ever are joining the cyber security profession in the UK, according to a report, but there is still a serious shortage even with a doubling in numbers

• October 02, 2024 02 Oct'24

  Amazon Mechanical Turk workers suspended without explanation

  A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay

• October 02, 2024 02 Oct'24

  Post Office spending £80,000+ a week on engineers who can’t work, as IT project burns cash

  Revelation is latest evidence of the Post Office’s struggles to replace Fujitsu’s controversial Horizon software used in branches

• October 01, 2024 01 Oct'24

  Cyber teams say they can’t keep up with attack volumes

  Over 60% of European security pros say their teams are understaffed, and over 50% don’t have enough budget, according to data from ISACA

• September 30, 2024 30 Sep'24

  Investigation finds 'reasonable likelihood' Post Office Capture software caused accounting losses

  An independent forensic analysis finds the predecessor to Horizon IT system was also likely to have caused shortfalls for which subpostmasters were blamed, years before the Post Office scandal

• September 27, 2024 27 Sep'24

  Printing vulnerability affecting Linux distros raises alarm

  Security pros need to get in front of a series of vulnerabilities affecting the Cups Linux printing service after an apparently botched disclosure process saw technical details published in advance of a patch

• September 26, 2024 26 Sep'24

  Subpostmasters living years with disputed but unresolved debts to the Post Office, inquiry told

  Continued errors with the Horizon system mean subpostmasters have unresolved account shortfalls hanging over them for years

• September 25, 2024 25 Sep'24

  CrowdStrike apologises to US government for global mega-outage

  CrowdStrike executive Adam Meyers appears before a US government committee to explain the series of errors that led directly to one of the biggest IT outages in history

• September 25, 2024 25 Sep'24

  Splunk and Cisco integration moving apace

  Splunk is rapidly integrating with Cisco’s technology to enable seamless transitions between their platforms while delivering advanced threat detection capabilities

• September 25, 2024 25 Sep'24

  Post Office IT procurement mess saw £35m spent on air conditioner, says board member

  Post Office IT procurement mistakes have wasted millions of pounds of taxpayers money, non-executive board member tells public inquiry

• September 24, 2024 24 Sep'24

  Money transfer firm MoneyGram rushes to contain cyber attack

  Money transfer specialist MoneyGram services remain down several days after a network outage developed into a full-blown cyber security incident

• September 24, 2024 24 Sep'24

  Post Office IT department’s focus on chasing a discount meant botched procurement

  Post Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount

• September 23, 2024 23 Sep'24

  Fujitsu faces financial challenges, with doubts over its commitment to righting Post Office wrongs

  Fujitsu worker tells Computer Weekly that firm only cares about shareholders and not subpostmaster suffering

• September 18, 2024 18 Sep'24

  NCSC exposes Chinese company running malicious Mirai botnet

  The NCSC and its Five Eyes allies have published details of the activities of a China-based cyber security company that is operating a Mirai IoT botnet in the service of government-backed intrusions

• September 18, 2024 18 Sep'24

  Third of enterprises to automate majority of network activities by 2026

  Research shows infrastructure and operations leaders increasingly looking to AI-based analytics and augmented decision-making to improve operational resilience and responsiveness

• September 17, 2024 17 Sep'24

  Salesforce’s agentic AI platform to transform business automation

  CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration

• September 17, 2024 17 Sep'24

  Barclays takes on more GreenLake

  Barclays has ramped up its HPE-powered private cloud, as it continues to modernise IT and reduce its carbon footprint

• September 12, 2024 12 Sep'24

  Government receives report on second controversial Post Office IT system

  Former subpostmasters suffered as a result of unexplained accounting shortfalls which they believe were caused by errors in Post Office Capture software, used before the controversial Horizon system

• September 12, 2024 12 Sep'24

  Mphasis expands UK roots with leap into quantum computing

  Indian heritage software development services supplier opens London hub to help customers integrate the latest technologies into their business plans

• September 12, 2024 12 Sep'24

  Mainframe teams turn to AI for modernisation gains

  Given the skills crisis, generative artificial intelligence may offer a way for IT and business leaders to modernise their mainframe environments

• September 11, 2024 11 Sep'24

  Datacentres granted critical national infrastructure status

  The global IT outage caused by CrowdStrike has shown why keeping datacentres secure and safe is critical to the UK

• September 11, 2024 11 Sep'24

  Under-pressure Post Office botches hardware procurement in project to replace error-prone system

  Pressured decision-making caused mistakes in the Post Office project to replace the system at the heart of national scandal

• September 10, 2024 10 Sep'24

  JFrog and GitHub unveil open source security integrations

  Secure software specialist JFrog is working with code development service GitHub to integrate the onboard capabilities of its Software Supply Chain Platform service into GitHub’s platform

• September 09, 2024 09 Sep'24

  Multiple Veeam vulns spark concern among defenders

  Veeam users are urged to patch a series of vulnerabilities in the firm’s Backup & Replication product to get out ahead of potential exploitation by ransomware gangs

• September 09, 2024 09 Sep'24

  Forrester: IT budget growth pushed towards cross-functional teams

  Analyst firm Forrester has forecast a slight increase in IT budgets for 2025, but technical debt is one of the areas likely to feel the squeeze

• September 05, 2024 05 Sep'24

  NCSC and allies call out Russia's Unit 29155 over cyber warfare

  The NCSC and counterpart agencies from the US and other countries have exposed a long-running campaign of Russian cyber espionage and warfare conducted by GRU Unit 29155

• September 04, 2024 04 Sep'24

  PyPI loophole puts thousands of packages at risk of compromise

  Thousands of PyPI packages are at risk of an attack technique dubbed Revival Hijack, which exploits a loophole in the platform’s package naming feature

• September 04, 2024 04 Sep'24

  How digital models help Anglian Water manage leaks

  We speak to Anglian Water about how it uses digital technologies to improve operations and provide on-site engineers with the data they need

• September 03, 2024 03 Sep'24

  TSB systems could be on the move again as BBVA eyes its parent

  TSB was migrated to the systems of Sabadell in a project remembered for its monumental IT meltdown in 2018

• September 03, 2024 03 Sep'24

  Swedish law firms debate AI’s future impact on profession

  Swedish law firms examine the use of artificial intelligence in their businesses as the sector sees a surge in take-up

• September 02, 2024 02 Sep'24

  UK and Ukraine digital trade deal comes into force

  The UK eases access to the deep tech startup community in Ukraine through digital-only agreement

• August 30, 2024 30 Aug'24

  Norwegian Refugee Council leverages Okta for Good cyber scheme

  Pietro Galli, CIO of the Norwegian Refugee Council, reveals how the globally distributed NGO has been taking advantage of the Okta for Good CSR programme to improve its own cyber security and data protection practice, and elevate good practice in ...

• August 29, 2024 29 Aug'24

  Check Point secured for annual Security Serious cyber awards

  The annual Security Serious Unsung Heroes awards, recognising the champions of the UK cyber security industry, are back once again, with a new headline sponsor joining the party

• August 29, 2024 29 Aug'24

  Primark adds five more years to IT outsourcing contract with TCS

  Retailer has worked with Indian IT services giant for eight years and new agreement will take the relationship to 13 years at least

• August 28, 2024 28 Aug'24

  Global cyber spend to rise 15% in 2025, pushed along by AI

  Security spending will increase at pace in 2025, with artificial intelligence, cloud and consultancy services all pushing outlay to new highs, according to Gartner

• August 27, 2024 27 Aug'24

  NHS partners with libraries to help people access NHS App

  The scheme, which will launch in October, will train librarians to support people to download and use the NHS App and NHS.uk

• August 27, 2024 27 Aug'24

  AI innovation key to UK business, but obstacles threaten progress

  AI is seen by IT leaders as essential, but it requires innovation, skills and infrastructure – all of which are under pressure from day-to-day firefighting, energy costs and cyber threats

• August 22, 2024 22 Aug'24

  New Qilin tactics a ‘bonus multiplier’ for ransomware chaos

  Sophos X-Ops caught the Qilin ransomware gang stealing credentials stored by victims' employees in Google Chrome, heralding further cyber attacks and breaches down the line.

• August 22, 2024 22 Aug'24

  Tech sector layoffs mount amid AI investment frenzy

  Technology firms globally are cutting their workforces as they look to increase spending on and investment in artificial intelligence

• August 21, 2024 21 Aug'24

  Post Office Horizon crash disconnected branches from datacentre

  The Post Office has apologised to subpostmasters affected by a major IT outage, which stopped them from doing business

• August 19, 2024 19 Aug'24

  Popular Microsoft apps for Mac at risk of code injection attacks

  Researchers at Cisco Talos turn up evidence suggesting that Microsoft apps running on the Apple macOS operating system are not as secure as they seem

• August 16, 2024 16 Aug'24

  New Relic CEO on APAC growth and future of observability

  New Relic CEO Ashan Willy talks up growth trajectory in APAC, the company’s long-term vision, and how going private has enabled it to make strategic investments

• August 16, 2024 16 Aug'24

  Thousands of NetSuite customers accidentally exposing their data

  Misconfigured permissions across live websites are leaving thousands of NetSuite users open to having their valuable customer data stolen, researchers say

• August 14, 2024 14 Aug'24

  August Patch Tuesday proves busy with six zero-days to fix

  Microsoft patches six actively exploited zero-days among over 100 issues during its regular monthly update

• August 13, 2024 13 Aug'24

  NIST debuts three quantum-safe encryption algorithms

  NIST has launched the first three quantum-resistant encryption algorithms, and as the threat of quantum-enabled cyber attacks grows greater, organisations are encouraged to adopt them as soon as they can

• August 09, 2024 09 Aug'24

  The Security Interviews: Google’s take on confidential computing

  We speak to Google’s Nelly Porter about the company’s approach to keeping data as safe as possible on Google Cloud

• August 08, 2024 08 Aug'24

  Royal ransomware crew puts on a BlackSuit in rebrand

  The Royal ransomware gang is back, with a new name and refreshed capabilities, including an apparently unique ‘partial encryption’ gambit, according to CISA

• August 07, 2024 07 Aug'24

  Microsoft and CrowdStrike hit back at Delta’s legal threats

  Microsoft and CrowdStrike have rejected claims by Delta Air Lines that it was left high and dry amid thousands of flight cancellations during July’s software outage, accusing the airline of ignoring their offers of help and running out-of-date IT ...

• August 06, 2024 06 Aug'24

  2024 seeing more CVEs than ever before, but few are weaponised

  The number of disclosed CVEs soared by 30% in the first seven-and-a-half months of the year, but a tiny fraction of these have been exploited by threat actors, a reminder of the importance of focused security strategies