News

IT operations management and IT support

• July 15, 2024 15 Jul'24

  NHS Trusts cancelled over 6,000 appointments after Qilin cyber attack

  The two NHS Trusts most heavily impacted by the Qilin ransomware attack on pathology services provider Synnovis have cancelled over 6,000 appointments and procedures in the past five weeks

• July 15, 2024 15 Jul'24

  DACH education ‘ready for AI’ as parents call for next phase of innovation

  A rallying cry for digital intervention in the sector across the DACH region could set the tone for a continental shift towards more dynamic and intuitive learning in the years to come

• July 12, 2024 12 Jul'24

  AT&T loses ‘nearly all’ phone records in Snowflake breach

  Hackers have stolen records of virtually every call made by AT&T's customers during a six-month period in 2022, after compromising the US telco's Snowflake data environment

• July 11, 2024 11 Jul'24

  Dutch research firm TNO pictures the SOC of the future

  In only a few years, security operations centres will have a different design and layout, and far fewer will remain

• July 10, 2024 10 Jul'24

  Civil servant was lone voice on Post Office board to query legal plan that blew taxpayers' cash

  Government representative felt he was 'in a minority of one' on the Post Office board of directors in questioning the handling of a High Court battle with subpostmasters that cost £100m

• July 10, 2024 10 Jul'24

  Setting the high bar in digital transformation

  Roel Louwhoff, Standard Chartered’s chief transformation, technology and operations officer, outlines what it takes for the company to become a client-focused, data-driven bank

• July 09, 2024 09 Jul'24

  Hyper-V zero-day stands out on a busy Patch Tuesday

  Microsoft has fixed almost 140 vulnerabilities in its latest monthly update, with a Hyper-V zero-day singled out for urgent attention

• July 09, 2024 09 Jul'24

  Chinese spies target vulnerable home office kit to run cyber attacks

  China’s APT40 is ramping up targeting of victims using vulnerable small and home office networking kit as command and control infrastructure, according to an international alert

• July 08, 2024 08 Jul'24

  Synnovis attack highlights degraded, outdated state of NHS IT

  More cyber attacks against the health service are likely, and will succeed if something isn’t done to address the increasingly elderly NHS IT estate, experts are warning

• July 08, 2024 08 Jul'24

  Sir Alan Bates welcomes MP’s elevation to House of Lords

  Former Labour MP has moved to the House of Lords where he will continue campaigning for justice for victims of the Horizon scandal

• July 03, 2024 03 Jul'24

  NCA’s Operation Morpheus targets illicit Cobalt Strike use

  International law enforcement operation targets cyber criminals using the Cobalt Strike penetration testing framework for dodgy purposes

• July 02, 2024 02 Jul'24

  Nordic banks pursue AI in battle with digital competitors

  Traditional Nordic banks are raising their investments in artificial intelligence to help them retain market share in increasingly populated sector

• July 02, 2024 02 Jul'24

  Kyndryl eyes mainframe workloads in ASEAN

  Kyndryl and AWS open centre of excellence in Malaysia to help ASEAN enterprises modernise and migrate their mainframe workloads to the cloud

• June 28, 2024 28 Jun'24

  How FWD is driving its digital strategy

  FWD’s group chief technology and operations officer talks up how the pan-Asian insurer is driving change faster and putting technology at the heart of its services

• June 28, 2024 28 Jun'24

  Former Fujitsu engineer says Post Office ‘trapped’ him into giving incomplete evidence

  Gareth Jenkins turned his fire on the Post Office on the final day of his marathon evidence session at the Post Office public inquiry

• June 27, 2024 27 Jun'24

  Experts shocked by ‘extraordinary’ claim made by Post Office IT expert witness

  A former Fujitsu engineer made an ‘unbelievable’ claim about evidence he gave in witness statements when acting as an expert witness during Post Office prosecutions of subpostmasters

• June 27, 2024 27 Jun'24

  Gulf Edge to operate Google Distributed Cloud in Thailand

  The Gulf Energy subsidiary will offer Google’s sovereign cloud service in Thailand with a focus on air-gapped configurations

• June 26, 2024 26 Jun'24

  Ignorance of ‘legal niceties’ from Post Office expert IT witness saw innocent people jailed

  IT expert used by Post Office to give evidence supporting prosecutions of subpostmasters did not understand legal duties he was bound to

• June 26, 2024 26 Jun'24

  Police Scotland did not consult ICO about high-risk cloud system

  Police Scotland chose not to formally consult with the data regulator about the risks identified with a cloud-based digital evidence sharing system, while the regulator itself did not follow up for nearly three months

• June 25, 2024 25 Jun'24

  Numbers prove former subpostmaster federation boss’s ignorance over Post Office scandal

  George Thomson is ignoring the numbers when he downplays subpostmaster prosecutions based on Horizon data

• June 24, 2024 24 Jun'24

  Sellafield pleads guilty to criminal charges over cyber security

  Nuclear Decommissioning Authority-backed organisation Sellafield Ltd pleads guilty to criminal charges brought over significant cyber security failings that could have compromised sensitive nuclear information

• June 24, 2024 24 Jun'24

  Metropolitan Police could investigate one of its own staff in Post Office probe

  Former Post Office investigator deleted references to software errors in a witness statement from Fujitsu’s Gareth Jenkins during the wrongful prosecution of a subpostmaster

• June 21, 2024 21 Jun'24

  ICO police cloud guidance released under FOI

  Long-awaited guidance from the UK data regulator on police cloud deployments highlights some potential data transfer mechanisms it thinks can clear up ongoing legal issues, but tells forces it’s up to them to decide if the measures would work

• June 19, 2024 19 Jun'24

  Post Office Horizon system investigators were blocked and threatened as they witnessed cover-up

  Independent investigators who put Post Office and its Horizon system under spotlight faced aggression as they witnessed cover-up

• June 19, 2024 19 Jun'24

  Microsoft admits no guarantee of sovereignty for UK policing data

  Documents show Microsoft’s lawyers admitted to Scottish policing bodies that the company cannot guarantee sensitive law enforcement data will remain in the UK, despite long-standing public claims to the contrary

• June 18, 2024 18 Jun'24

  Benelux specialised venture capital fund finds global deep tech investments

  A venture capital fund in Belgium partners with tech research organisation in its search for investments

• June 17, 2024 17 Jun'24

  Artificial intelligence to make Olympic Games more inclusive

  The International Olympic Committee is working with Intel to use AI at the Paris Olympic and Paralympic Games

• June 17, 2024 17 Jun'24

  Once ridiculed Post Office scandal campaigner Alan Bates receives knighthood

  Campaigner for justice, once labelled a ‘nutter’ and a ‘thief’, knighted for his work to expose the Post Office scandal

• June 14, 2024 14 Jun'24

  Post Office scandal victims in Scotland have convictions quashed

  Scotland follows England, Wales and Northern Ireland in exonerating wrongfully convicted subpostmasters en masse

• June 13, 2024 13 Jun'24

  Black Basta ransomware crew may be exploiting Microsoft zero-day

  A Microsoft vulnerability that was addressed without fanfare in March may in fact have been exploited as a zero-day by the notorious Black Basta ransomware gang, threat hunters warn

• June 13, 2024 13 Jun'24

  Q&A: Adalbjorn Thorolfsson on IT project management in Iceland

  With a small, but very sophisticated population, Iceland has unique ways of keeping up with the rest of the world in the IT sector. Adalbjorn Thorolfsson, president of the Icelandic Project Management Association, describes some lessons for the rest...

• June 11, 2024 11 Jun'24

  More than 160 Snowflake customers hit in targeted data theft spree

  Mandiant reports that more than 160 Snowflake customers have been hit in a broad data theft and extortion campaign targeting organisations that have failed to pay proper attention to securing valuable credentials

• June 11, 2024 11 Jun'24

  Cobol knowledge crisis threatens Dutch financial systems

  Expertise in complex Cobol systems, critical to major financial institutions, is dwindling in The Netherlands, resulting in retired professionals returning work

• June 10, 2024 10 Jun'24

  NHS blood stocks running low after ransomware attack

  The NHS is appealing for people with O Positive and O Negative blood types to come forward to donate as hospitals in London struggle to keep critical services running after ransomware attack

• June 10, 2024 10 Jun'24

  Post Office Capture software training deficit echoes systemic Horizon problems

  Post Office branch managers have told Computer Weekly they had no training on how to use Capture software, which pre-dated Horizon

• June 10, 2024 10 Jun'24

  Driving customer experience through cloud and AI

  Autodesk’s global CIO Prakash Kota explains how the company is modernising its IT infrastructure and adopting cloud and AI to drive customer experience

• June 07, 2024 07 Jun'24

  Bitdefender makes MDR services free to NHS bodies hit by Qilin

  Bitdefender offers NHS bodies affected by a major cyber incident free access to its product suite, as the health service continues to deal with the impact of the Qilin ransomware attack on partner Synnovis

• June 07, 2024 07 Jun'24

  Rapid AI development poses supervisory challenges in the Netherlands

  In the Netherlands, the financial regulator and the monetary authority are grappling with the pace of artificial intelligence development and its implications for the financial industry

• June 05, 2024 05 Jun'24

  Qilin ransomware gang likely behind crippling NHS attack

  Security experts investigating a major cyber attack on an NHS partner that has caused frontline services across South London to grind to a halt say the Qilin ransomware gang appears to be the culprit

• June 05, 2024 05 Jun'24

  Subpostmasters consider legal action against government in pursuit of financial redress

  Campaigner says former subpostmasters may have to resort to legal action in pursuit of the money they are owed

• June 04, 2024 04 Jun'24

  Invasive tracking ‘endemic’ on sensitive support websites

  Websites set up by police, charities and universities to help people get support for sensitive issues like addiction and sexual harassment are deploying tracking technologies that harvest information without proper consent

• June 04, 2024 04 Jun'24

  NHS services at major London hospitals disrupted by cyber attack

  A major cyber attack at NHS services provider Synnovis is disrupting frontline care at hospitals across London

• June 04, 2024 04 Jun'24

  Fujitsu cuts half of UK-based Oracle practice team

  Fujitsu is reducing staffing levels at its UK Oracle Practice in a move cited as ensuring its competitiveness

• May 28, 2024 28 May'24

  Executive Interview: Why Dell wants to be your one-stop AI shop

  At Dell Technologies World in Las Vegas, artificial intelligence was the talk of the town as Dell staked out an all-encompassing strategy ahead of an anticipated goldrush. Dell’s Nick Brackney explains why the tech giant believes it's onto a winner

• May 24, 2024 24 May'24

  Paula Vennells boasted about removing Horizon risk reference in Royal Mail flotation prospectus

  A reference to Horizon was removed from Royal Mail prospectus by Paula Vennells in the eleventh hour

• May 23, 2024 23 May'24

  Third police probe into Post Office scandal under consideration

  The Metropolitan Police Service is looking into investigating potential corporate and individual crimes committed in the Post Office Horizon scandal

• May 22, 2024 22 May'24

  Rockwell urges users to disconnect ICS equipment

  ICS systems maker Rockwell Automation calls on users to take steps to secure their equipment, and reminds them there is no reason to ever have its hardware connected to the public internet, as it tracks an increase in global threat activity

• May 21, 2024 21 May'24

  Post Office clique deepened Horizon scandal

  A general counsel annoyed by independent investigators and comms director that bragged about his contacts were part of a Post Office clique with former CEO Paula Vennells

• May 17, 2024 17 May'24

  Post Office CEO Paula Vennells ‘didn’t believe there were miscarriages of justice,’ inquiry told

  As the nation waits for the impending appearance of former Post Office CEO Paula Vennells at the public inquiry, a former colleague reveals her certainty that there were no miscarriages of justice

• May 16, 2024 16 May'24

  Post Office IT boss failed to raise concern over false Horizon statements

  Former Post Office CIO Lesley Sewell failed to raise concern over Post Office’s false stance on Horizon integrity