News

IT operations management and IT support

• March 05, 2025 05 Mar'25

  NHS investigating how API flaw exposed patient data

  NHS patient data was left vulnerable by a flaw in an application programming interface used at online healthcare provider Medefer

• March 05, 2025 05 Mar'25

  Few UK organisations ready to seize agentic AI opportunity

  Agentic AI promises to automate manually intensive tasks intelligently, yet few business leaders feel their organisation is ready to deploy it

• March 04, 2025 04 Mar'25

  Jio, AMD, Cisco and Nokia to build telecom AI platform

  India’s Jio Platforms, AMD, Cisco and Nokia have teamed up to develop an Open Telecom AI Platform aimed at improving the efficiency and security of telco networks through artificial intelligence and automation

• March 03, 2025 03 Mar'25

  European fintech must take different path to Trump’s US on diversity

  Leading light in women in fintech says Europe must take separate path to Trump’s US on diversity, equity and inclusion

• February 28, 2025 28 Feb'25

  NHS staff lack confidence in health service cyber measures

  NHS staff understand their role in protecting the health service from cyber threats and the public backs them in this aim, but legacy tech and a lack of training are hindering efforts, according to BT

• February 27, 2025 27 Feb'25

  CVE volumes head towards 50,000 in 2025, analysts claim

  Many trends, notably a big shift to open source tools, are behind an expected boom in the number of disclosed vulnerabilities

• February 26, 2025 26 Feb'25

  CISOs spending more on insider risk

  Insider risk management budgets have more than doubled in the past 12 months and look set to grow further still in 2025, according to a report

• February 26, 2025 26 Feb'25

  Scottish police fail to record ethnicity in DNA database

  Scottish policing bodies are failing to properly record and publish data on the ethnicity of arrested people, making it impossible to determine whether they are discriminating against certain sections of the population

• February 25, 2025 25 Feb'25

  Singapore rolls out guidelines to bolster cloud and datacentre resilience

  New advisory guidelines to enhance resilience and security of cloud services and datacentres in Singapore amid potential service disruptions and growing cyber threats

• February 24, 2025 24 Feb'25

  European Union calls for more cyber data-sharing with Nato

  Updates to the EU’s Cyber Blueprint, establishing best practice for multilateral security incident response in Europe, include calls for more collaboration with Nato member states, as the geopolitical environment becomes ever more fractious

• February 24, 2025 24 Feb'25

  HMRC working to resolve system glitch that doubles self-assessment tax rebates

  A communications glitch in systems processing tax self-assessments has seen rebates duplicated in ‘very niche scenarios’

• February 21, 2025 21 Feb'25

  A landscape forever altered? The LockBit takedown one year on

  The NCA-led takedown of the LockBit ransomware gang in February 2024 heralded a transformative year in the fight against cyber crime. One year on, we look back at Operation Cronos and its impact

• February 21, 2025 21 Feb'25

  Fujitsu’s £600m-plus prize with His Majesty’s ‘cash cow’ in 2025

  Controversial supplier continues to reap the rewards of government IT contracts despite its participation in ‘ghastly fraud’

• February 19, 2025 19 Feb'25

  CaixaBank outlines artificial intelligence intentions in €5bn plan

  Spanish bank announces Cosmos, an investment in its processes and technology that sits within its €5bn strategic plan

• February 19, 2025 19 Feb'25

  European and African tech skills programme could increase economic ties

  Africa is a continent on the up, and if Europe wants to form lucrative relationships with its nations, it must have something to trade. IT skills and knowledge exchanges unlock opportunities

• February 17, 2025 17 Feb'25

  The Security Interviews: Yevgeny Dibrov, Armis

  Armis CEO Yevgeny Dibrov talks about how his military service and intelligence work opened the door into the world of cyber security entrepreneurship

• February 14, 2025 14 Feb'25

  Gartner: CISOs struggling to balance security, business objectives

  Only 14% of security leaders can ‘effectively secure organisational data assets while also enabling the use of data to achieve business objectives’, according to Gartner

• February 14, 2025 14 Feb'25

  Government launches consultation on plan to streamline business through e-invoicing

  Government announces 12-week consultation on electronic invoicing as part of its plan for change

• February 13, 2025 13 Feb'25

  Baltic skills programme to help reduce European skills gap via Africa

  Lithuanian project sets out to connect professionals in Africa with European businesses in need of skills

• February 12, 2025 12 Feb'25

  CCRC reviewing 17 Post Office convictions with potential Capture software involvement

  Statutory body began looking at convictions of subpostmasters who used the Capture system following the wider understanding of the Post Office Horizon scandal

• February 11, 2025 11 Feb'25

  Fujitsu public sector boss says supplier has advantage in HMRC bid despite Post Office scandal

  Fujitsu public sector boss is banking on huge deals with HMRC despite Post Office scandal, after another lucrative year

• February 11, 2025 11 Feb'25

  F1’s Red Bull charges 1Password to protect its 2025 season

  For the upcoming 2025 Formula 1 season, Oracle Red Bull Racing adds cyber security partner 1Password to its roster of team suppliers and sponsors

• February 06, 2025 06 Feb'25

  UK’s Cyber Monitoring Centre begins incident classification work

  The Cyber Monitoring Centre will work to categorise major incidents against a newly developed scale to help organisations better understand the nature of systemic cyber attacks and learn from their impact

• February 05, 2025 05 Feb'25

  MPs to scrutinise use of artificial intelligence in the finance sector

  MPs launch inquiry into the use of artificial intelligence technologies in the financial services sector

• February 03, 2025 03 Feb'25

  New Relic extends observability to DeepSeek

  The observability tools supplier now offers enhanced monitoring for DeepSeek models to help businesses reduce the costs and risks of generative AI development

• January 31, 2025 31 Jan'25

  Barclays hit by major IT outage on HMRC deadline day

  Customers of Barclays Bank are left unable to access web app and online banking following a significant IT outage that seems to have come at the worst possible time

• January 29, 2025 29 Jan'25

  Interview: Digital tech fuels AutoTrader’s drive into the future

  Led by a technology enthusiast, AutoTrader is on a digital journey that began when it decided to take a different route in 2007

• January 24, 2025 24 Jan'25

  US indicts five in fake North Korean IT contractor scandal

  The US authorities have accused five men, including two American citizens, of involvement in a scheme which saw companies duped into hiring fake North Korean IT contractors

• January 23, 2025 23 Jan'25

  UK eVisa system problems persist despite repeated warnings

  Travellers are already having issues boarding UK-bound flights, while refugees have been left with no way to prove their immigration status in the UK, just two weeks after the Home Office transitioned to electronic visas

• January 23, 2025 23 Jan'25

  Zebra gallops ahead in APAC, driven by automation and e-commerce

  Zebra Technologies is riding the wave of e-commerce and automation in APAC, fuelling strong growth with RFID technology, tablets and scanners that boost business productivity and efficiency

• January 22, 2025 22 Jan'25

  Privacy professionals expect budget cuts, lack confidence

  Over 50% of privacy professionals in Europe expect to see less money earmarked for data security initiatives in 2025, and many don’t have faith their organisations are taking the issue seriously, according to an ISACA report

• January 22, 2025 22 Jan'25

  Funksec gang turned up ransomware heat in December

  The criminal ransomware fraternity was hard at work over the festive period, with attack volumes rising and a new threat actor emerging on the scene

• January 20, 2025 20 Jan'25

  Government plans to revamp digital services to save £45bn

  Legacy IT and the use of tech contractors is costing taxpayers billions. The government aims to fix the public sector with AI and new digital services

• January 16, 2025 16 Jan'25

  Fujitsu staff at HMRC to strike for two days over pay

  More public image woes for Fujitsu as hundreds of staff to strike after colleagues at HMRC get significantly bigger pay rise

• January 16, 2025 16 Jan'25

  Bank of England and New York counterpart exchange puts technology cooperation into 3D

  A staff exchange between regulators will see US and UK financial technology experts cross the Atlantic

• January 15, 2025 15 Jan'25

  Biggest Patch Tuesday in years sees Microsoft address 159 vulnerabilities

  The largest Patch Tuesday of the 2020s so far brings fixes for more than 150 CVEs ranging widely in their scope and severity – including eight zero-day flaws

• January 14, 2025 14 Jan'25

  Subpostmasters won’t get financial redress until mid-2027 at current rate of progress

  Campaigning former subpostmaster warns that some members of the group that took the Post Office to court might not receive financial redress until mid-2027

• January 13, 2025 13 Jan'25

  Metro mayors face similar digitisation challenges to banks, but lack their resources

  UK regional leaders want to be independent of central government when it comes to digital transformation decision-making, but don’t fully understand what’s ahead

• January 13, 2025 13 Jan'25

  CNI operators should ask these 12 questions of their OT suppliers

  The NCSC, CISA and others have set out 12 cyber security considerations CNI organisations and other users of operational technology should incorporate into their buying processes to force their suppliers to do better

• January 13, 2025 13 Jan'25

  Experts say ‘something has to break’ before banks slow IT-driven cost-cutting measures

  Banks will cut costs until something breaks and they are forced to scale back, according to industry experts

• January 13, 2025 13 Jan'25

  Gramedia speeds up inventory checks with RFID

  Indonesian bookstore giant has sped up inventory checks, minimised shrinkage and improved customer experience with RFID-powered checkout kiosks and exit gates

• January 10, 2025 10 Jan'25

  Mandiant: Latest Ivanti vulns exploited by Chinese cyber spooks

  Threat actors are once again lining up to exploit vulnerabilities in the widely used Ivanti product suite, with an apparent link to Chinese espionage activity

• January 07, 2025 07 Jan'25

  Former subpostmasters invited to take part in Post Office Capture compensation scheme development

  Government will look at a selection of cases where subpostmasters experienced unexplained losses while using the Post Office’s pre-Horizon accounting system

• January 07, 2025 07 Jan'25

  How StarHub is tapping OpenShift in its cloud strategy

  StarHub is harnessing Red Hat OpenShift to power its hybrid multi-cloud platform, balancing control over critical infrastructure with the scalability and flexibility of public cloud

• January 03, 2025 03 Jan'25

  US Treasury incident a clear warning on supply chain security in 2025

  A cyber incident at the US Department of the Treasury – blamed on a Chinese state actor – raises fresh warnings about supply chain risk after it was found to have originated via vulnerabilities in a remote tech support product

• January 03, 2025 03 Jan'25

  Corporate cover-up behind world-beating cyber security record in Middle East

  Report ranking Gulf corporations ahead of US and EU counterparts for cyber security has sparked debate about the region’s tendency for secrecy and state control

• January 03, 2025 03 Jan'25

  Post Office staff list 14 scandal-stained individuals who should have honours stripped

  Staff of the Post Office and Royal Mail from the past and present have written to the Forfeiture Committee requesting honours to be stripped from 14 people with links to the Horizon scandal

• December 31, 2024 31 Dec'24

  Top 10 surveillance, journalism and encryption stories of 2024

  Revelations of covert and unlawful monitoring of journalists and their confidential sources by the Police Service of Northern Ireland and the Metropolitan Police attracted a huge amount of attention this year

• December 30, 2024 30 Dec'24

  Top 10 financial services stories of 2024

  Here are Computer Weekly’s top 10 financial services stories of 2024

• December 24, 2024 24 Dec'24

  Top 10 EMEA stories of 2024

  Here are Computer Weekly’s top 10 Europe, Middle East and Africa stories of 2024