News
IT operations management and IT support
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May 22, 2025
22
May'25
HMRC begins escape from Fujitsu’s grip through £500m contract
HMRC looking for a supplier to support its planned exit from three Fujitsu datacentre contracts
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May 22, 2025
22
May'25
How to tackle your infrastructure technical debt
Gartner analysts explain how infrastructure and operations teams can address the accumulation of outdated systems and make a compelling business case for upgrades
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May 21, 2025
21
May'25
Extreme Networks ups networking AI ante with Platform One
Leading cloud networking provider announces limited availability of next-gen networking platform attributed with reducing manual tasks by up to 90%
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May 21, 2025
21
May'25
Red Hat touts OpenShift Virtualization momentum
Enterprises are increasingly adopting Red Hat’s OpenShift Virtualization, driven by Broadcom’s VMware licensing changes and a desire for a stable, AI-ready platform, company executives revealed at the Red Hat Summit this week
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May 21, 2025
21
May'25
Ransomware attacks dropped by a third last month
Reported ransomware attacks eased off during April following a dramatic spike in the first quarter of 2025
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May 20, 2025
20
May'25
Botched Post Office IT projects continue to drain public purse
Millions more pounds of public money spent by the Post Office as a result of an IT error that exposed the personal details of Horizon victims
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May 20, 2025
20
May'25
Retail cyber attacks hit food distributor Peter Green Chilled
Cold chain services provider Peter Green Chilled, which supplies the likes of Aldi, Sainsbury’s and Tesco, has been forced to halt operations after succumbing to a ransomware attack
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May 20, 2025
20
May'25
Rio Tinto overhauls IT operations with platform model
Rio Tinto’s head of technology platforms outlines the mining giant’s move to an IT platform model designed to escape a reactive cycle of critical incidents and improve service quality for internal and external customers
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May 19, 2025
19
May'25
Legal Aid Agency breach may encompass millions of people
Legal Aid Agency says the data of anybody who applied for legal aid over the past 15 years has been compromised in a cyber attack
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May 16, 2025
16
May'25
Kissflow finds its place in low-code market
The supplier of low-code software development tools that cater to both citizen developers and IT professionals is experiencing rapid growth in Southeast Asia where it has been doubling its revenue over the past four years
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May 15, 2025
15
May'25
NHS asks suppliers to sign up to cyber covenant
NHS digital and security leaders call on their suppliers to commit to a cyber security charter as the health service works to improve its resilience in the face of growing threat levels
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May 14, 2025
14
May'25
Scattered Spider retail attacks spreading to US, says Google
Google’s threat intel analysts are aware of a number of in-progress cyber attacks against US retailers linked to the same Scattered Spider gang that supposedly attacked M&S and Co-op in the UK
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May 14, 2025
14
May'25
BBVA creates ChatGPT Store and expands use of the GenAI tool
Data reveals that bank employees are saving an average of almost three hours every week by using ChatGPT
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May 13, 2025
13
May'25
May Patch Tuesday brings five exploited zero-days to fix
Microsoft fixes five exploited, and two publicly disclosed, zero-days in the fifth Patch Tuesday update of 2025
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May 13, 2025
13
May'25
Controversial Post Office Horizon system could stay until 2033
Post Office seeks off-the-shelf Horizon replacement as part of £492m tender that includes ongoing support for Horizon up to 2033
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May 13, 2025
13
May'25
Evidence reveals Post Office scandal victims short-changed in compensation payouts
Subpostmasters who appealed compensation payments have significantly increased ‘worryingly undervalued’ settlements
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May 12, 2025
12
May'25
Italian bank signs 10-year deal with Google Cloud
UniCredit will transform operations through cloud, AI and data analytics technologies from Google Cloud
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May 08, 2025
08
May'25
Government will miss cyber resiliency targets, MPs warn
A Public Accounts Committee report on government cyber resilience finds that the Cabinet Office has been working hard to improve, but is likely to miss targets and needs a fundamentally different approach
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May 08, 2025
08
May'25
US tells CNI orgs to stop connecting OT kit to the web
US authorities have released guidance for owners of critical national infrastructure in the face of an undisclosed number of cyber incidents
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May 07, 2025
07
May'25
Chaos spreads at Co-op and M&S following DragonForce attacks
No end is yet in sight for UK retailers subjected to apparent ransomware attacks
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May 07, 2025
07
May'25
Europe leads shift from cyber security ‘headcount gap’ to skills-based hiring
Research from Sans Institute reveals European organisations are leading a global shift in hiring priorities, driven by regional regulatory frameworks
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May 07, 2025
07
May'25
Oxford Uni adds cyber resilience module to MBA programme
Oxford University’s Saïd Business School is working with cyber response specialist Sygnia to help future business leaders get on top of security
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May 07, 2025
07
May'25
UK hands Indian IT suppliers competitive boost in trade deal
Trade deal will exempt IT workers from India from paying National Insurance contributions for three years
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May 02, 2025
02
May'25
Retail cyber crime spree a ‘wake-up call’, says NCSC CEO
The National Cyber Security Centre confirms it is providing assistance to M&S, Co-op and Harrods as concerns grow among UK retailers
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May 01, 2025
01
May'25
Co-op instructs staff to be wary of lurking hackers
Co-op tells staff to stop using their VPNs and be wary that their communications channels may be being monitored, as a cyber attack on the organisation continues to develop
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April 30, 2025
30
Apr'25
Co-op shuts off IT systems to contain cyber attack
A developing cyber incident at Co-op has forced the retailer to pull the plug on some of its IT systems as it works to contain the attack
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April 30, 2025
30
Apr'25
How AI can attack corporate decision-making
As AI gets embedded in corporate systems, experts warn of emerging security risks caused by influencing retrieval augmentation systems
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April 28, 2025
28
Apr'25
Pharma leaders see AI revolutionising medicine
Pharmaceutical industry experts at Gitex Asia 2025 discuss how AI is revolutionising drug discovery, from accelerating clinical trials and diagnosing rare diseases to validating traditional medicines
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April 25, 2025
25
Apr'25
M&S suspends all online sales as cyber attack worsens
M&S shuts down online sales as it works to contain and mitigate a severe cyber attack on its systems
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April 24, 2025
24
Apr'25
M&S systems remain offline days after cyber incident
M&S is still unable to provide contactless payment or click-and-collect services amid a cyber attack that it says has forced it to move a number of processes offline to safeguard its customers, staff and business
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April 24, 2025
24
Apr'25
South East Water modernises through Google Cloud
Utility’s five-year transformation project sees it adopt Google Cloud technologies to help change how it works
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April 24, 2025
24
Apr'25
Interview: Daniele Tonella, CTO, ING
The bank’s global CTO has been in the role for less than a year and in that time has been working his way through four layers of tech
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April 23, 2025
23
Apr'25
Amid uncertainty, Armis becomes newest CVE numbering authority
Amid an uncertain future for vulnerability research, exposure management company Armis has been given the authority to assign CVE IDs to newly discovered vulnerabilities
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April 22, 2025
22
Apr'25
Cyber attack downs systems at Marks & Spencer
A cyber attack at Marks & Spencer has caused significant disruption to customers, leaving them unable to make contactless payments or use click-and-collect services
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April 21, 2025
21
Apr'25
CW Innovation Awards: M1 aims to become digital-native telco
The digital-first telco is running all its back-end systems on the cloud, enabling it to speed up decision-making and enhance customer service
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April 21, 2025
21
Apr'25
CW Innovation Awards: DBS AI assistant slashes call times and boosts productivity
The bank’s in-house generative AI tool is streamlining customer service, reducing manual work and speeding up response times, improving both employee and customer experience
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April 11, 2025
11
Apr'25
AI surveillance towers place migrants in ‘even greater jeopardy’
The use of autonomous surveillance towers throughout the English coast forces migrants into increasingly dangerous routes and contributes to their criminalisation
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April 10, 2025
10
Apr'25
Google bets on unifying security tools to ease CISO pain
At Google Cloud Next in Las Vegas, Google launches its Unified Security platform with the goal of bringing together disparate security solutions to help cyber leaders and practitioners address their most keenly felt pain points
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April 10, 2025
10
Apr'25
Spirit of openness helps banks get serious about stopping scams
Recent announcements show that banks, financial services firms and IT companies are increasing efforts to curb online scams
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April 07, 2025
07
Apr'25
UK SMEs losing over £3bn a year to cyber incidents
A lack of access to technology, little to no staff training, and competing priorities are losing UK SMEs up to £3.4bn to cyber incidents every year
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April 07, 2025
07
Apr'25
Post Office can’t find evidence for over 1,000 Horizon scandal redress claimants
The Post Office has no evidence of errors for more than 1,000 subpostmasters applying for compensation through the Horizon Shortfall Scheme
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April 02, 2025
02
Apr'25
Tech sector still failing to rid supply chains of forced labour
KnowTheChain’s latest benchmark analysis of the IT sector’s efforts to address forced labour in supply chains shows there has been very little improvement in their due diligence practices over the last half decade
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April 02, 2025
02
Apr'25
Keysight introduces AI network architecture validation, optimisation tool
Tool designed to validate the network performance of AI workloads and system infrastructure by adjusting and optimising parameters
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April 01, 2025
01
Apr'25
Nvidia tackles graphics processing unit hogging
People may try to lock up GPU resources even if they don’t need them all day – but not anymore, thanks to Nvidia KAI Scheduler
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April 01, 2025
01
Apr'25
Post Office Capture and Ecco+ users asked to make contact with Scottish statutory body
Scottish statutory body attempting to contact people that might have been wrongly convicted of crimes based on the Post Office’s flawed systems
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April 01, 2025
01
Apr'25
Scottish support group for Post Office scandal victims launched
Support group calls on former subpostmasters in Scotland who have been affected by Horizon errors to come forward
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March 31, 2025
31
Mar'25
Top 1,000 IT service providers in scope of UK cyber bill
The government’s proposed Cyber Security and Resilience Bill is set to include regulatory provisions covering both datacentre operators and larger IT service providers
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March 31, 2025
31
Mar'25
Reassessing UK law enforcement data adequacy
Computer Weekly takes stock of proposed changes to the UK’s law enforcement data protection rules and how it could affect data adequacy with the European Union
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March 26, 2025
26
Mar'25
More than 200 Lloyds Bank bosses to receive artificial intelligence training
Lloyds Banking Group is running a six-month training programme with the aim of building AI skills among its senior leadership
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March 26, 2025
26
Mar'25
4 Day Week Foundation launches tech sector pilot
UK tech firms are being invited to join a pilot programme run by the 4 Day Week Foundation, which aims to help prepare them for implementing shorter working weeks