News
IT operations management and IT support
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May 03, 2017
03
May'17
SAP focuses on training young Arab graduates in Middle East
SAP has a raft of initiatives planned in the Middle East which includes a strategy to equip young people and entrepreneurs with the IT skills required as the region transforms.
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May 02, 2017
02
May'17
UAE’s Habitat School Ajman upgrades wireless network
School upgrades Wi-Fi network to cope with the increasing amount of academic activity that is conducted online
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May 02, 2017
02
May'17
Indian IT services giant to increase US workforce
Infosys has committed to create 10,000 new jobs in the US as president Trump ratchets up pressure on businesses to hire Americans
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April 28, 2017
28
Apr'17
Office workers don’t appreciate the complexities facing IT staff
IT staff feel under-appreciated because office workers don't understand what they do, study shows
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April 28, 2017
28
Apr'17
Barclays to create 1,750 UK IT jobs over three years
Barclays bank is creating nearly 2,000 IT jobs at a delivery centre in north west England
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April 27, 2017
27
Apr'17
Case Study: How Swedish retailer Stayhard boosted sales online
Swedish retailer adopts cloud-based software to turn customer browsing into sales
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April 27, 2017
27
Apr'17
TSB launches first fruit of its owner’s proprietary system
TSB launches its first IT-based service built on its new core IT platform called Proteo
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April 26, 2017
26
Apr'17
Cloud-based IT services spending tops €1bn in Emea in first quarter
Demand for cloud-based IT services continues to grow in Europe, the Middle East and Africa, with spending exceeding €1bn in the first quarter of 2017
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April 25, 2017
25
Apr'17
UK trade department in New York to promote fintech firms
Group of financial technology firms taken to New York to show off their knowledge of regulatory compliance software
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April 25, 2017
25
Apr'17
City University London launches undergraduate data science course after postgraduate success
Following the success of its postgraduate data science course, London university launches undergraduate programme
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April 24, 2017
24
Apr'17
Gulf Air refreshes storage and server farm hardware with Dell EMC
Airline completes major project to revamp its storage infrastructure with Dell EMC technologies
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April 24, 2017
24
Apr'17
One in eight people have suffered a healthcare data breach
A quarter of victims had their NI number compromised and 18% saw their biometric identifiers compromised, but most people trust healthcare providers with their data
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April 24, 2017
24
Apr'17
SAP board member talks Middle East investment
In an interview with Computer Weekly, SAP’s chief financial officer, Luka Mucic, talks up the significance of the UAE and wider Middle East region in terms of IT transformation
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April 20, 2017
20
Apr'17
Banks suffer average of 85 attempted serious cyber attacks a year, and one-third are successful
Banks face daily cyber attacks, many of which succeed in stealing data, research finds
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April 20, 2017
20
Apr'17
InterContinental Hotel Group reveals extent of malware attack
Hotel group InterContinental (IHG) reveals that malware attempting to glean payment card details sat undetected on its network in the US for three months
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April 19, 2017
19
Apr'17
Trump’s clampdown on use of immigrant IT workers may have little impact
US president's latest executive order aims to reduce the number of immigrant IT workers in the country
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April 19, 2017
19
Apr'17
How Dutch university quickly connected thousands of students to new learning management system
Dutch university TU Delft is replacing its legacy learning management system after 17 years
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April 19, 2017
19
Apr'17
Robotic automation takes off in the Nordics
Software robots are rapidly automating traditionally manual tasks at enterprises across the Nordic region
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April 18, 2017
18
Apr'17
How to attract more women into the Gulf tech sector
Organisations in the Middle East need to increase the number of women in their IT workforces
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April 11, 2017
11
Apr'17
Security as a service on the rise in the UAE
Organisations in the United Arab Emirates are increasingly turning to security services
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April 11, 2017
11
Apr'17
‘Can do’ attitude of DevOps teams is driving cloud-first strategies
The cloud-first strategies of businesses across sectors are maturing, with DevOps teams playing a leading role
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April 10, 2017
10
Apr'17
Government outsourcing contracts to be extended due to Brexit
Government outsourcing contracts could be extended without renegotiation due to the civil service being overburdened with Brexit work
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April 07, 2017
07
Apr'17
Most UK companies not prepared for service provider failures
UK businesses are ill-prepared for the impact on their business resulting from the failure of an IT of business process supplier
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April 07, 2017
07
Apr'17
Cyber security fears are a barrier to fintech innovation
Survey shows most large financial services firms believe better visibility of cyber security controls within fintechs would improve prospects of partnering with them
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April 06, 2017
06
Apr'17
Sweden’s Bisnode consolidates outsourced IT
Swedish firm Bisnode brings multiple IT services contracts under one roof
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April 05, 2017
05
Apr'17
Middle East enterprises urged to embrace governance, risk and compliance
The enforcement of corporate governance issues is still variable throughout the Middle East and making a strong business case for investment in GRC can be a challenge.
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April 05, 2017
05
Apr'17
Technology investments core to JP Morgan Chase success
US investment bank is reaping the benefits of its $9.5bn annual technology spend
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April 05, 2017
05
Apr'17
Chocolate maker Barry Callebaut gets sweet on cloud
Chocolate maker Barry Callebaut is increasingly using cloud-based apps to improve productivity and reduce costs
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April 05, 2017
05
Apr'17
How to apply DevOps practices to legacy IT
The one constant in legacy systems is that they can’t just be switched off. We find out how Ticketmaster has adapted its legacy IT to DevOps
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April 04, 2017
04
Apr'17
Outsourced water market IT system up and running
England’s competitive water and sewage market is now in operation, underpinned by an IT system from CGI
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March 30, 2017
30
Mar'17
HMRC contractors leave over inside IR35 ruling
HMRC has begun classifying its public sector contractors as "inside IR35", prompting fears of a digital "brain drain" at the organisation
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March 29, 2017
29
Mar'17
Nordic CIO interview: Kari Finnskog, Västtrafik
Swedish transport authority has opened up its IT to ensure it provides customers with a service that suits them
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March 29, 2017
29
Mar'17
Russian Airline at home in the cloud
S7 Airlines in Russia looks set to move more of its IT to the cloud after successful infrastructure-as-a-service project
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March 28, 2017
28
Mar'17
Threats grow in Saudi Arabia’s cyber sector
Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime?
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March 28, 2017
28
Mar'17
1,000 sub-postmasters apply to join IT-related group litigation against Post Office
Group legal action against Post Office relates to allegedly faulty Horizon computer system
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March 24, 2017
24
Mar'17
AI and robots will 'create political instability' until humans find new occupations
The belief that advances in technology will create more jobs than they replace may no longer hold true
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March 22, 2017
22
Mar'17
IR35 reforms will harm public sector innovation and competitiveness, say contractors
Research from recruitment consultancy Harvey Nash highlights contractor concerns about how the forthcoming IR35 reforms will affect competitiveness and talent recruitment in the public sector
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March 16, 2017
16
Mar'17
Digital transformation shifts balance in IT departments
IT leaders are shifting the focus of the IT department, providing more staff to support digital business initiatives
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March 15, 2017
15
Mar'17
Microsoft delivers enterprise chat through Office 365 and Teams
Teams is Microsoft’s latest step to put Office 365 at the heart of collaboration, cementing Office as the business workspace
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March 15, 2017
15
Mar'17
National Theatre moves to Office 365
The National Theatre is increasingly using cloud technology, with the implementation of cloud-based productivity tools its latest move
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March 14, 2017
14
Mar'17
Portakabin’s biggest-ever IT investment unifies CRM
Modular construction firm is moving to a single source of business information through cloud technology and services
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March 13, 2017
13
Mar'17
Royal Dutch Touring Club stimulates innovation and renewal of ICT
Dutch motoring club has shaped its business in a way that enables the business and IT department to innovate together
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March 13, 2017
13
Mar'17
Danish shipping company uses blockchain in IBM partnership
Maersk and IBM test out the application of blockchain technology to track and manage the paper trail of shipping containers around the world
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March 12, 2017
12
Mar'17
IDC survey reveals Middle East CIO challenges
CIOs in the Middle East have three huge digital transformation challenges this year, even before they start to look at what technologies to use
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March 08, 2017
08
Mar'17
Investment industry to spend $2.8bn on AI by 2021, expected to cut quarter of a million jobs
230,000 jobs in the capital markets sector globally will be defunct because of the adoption of artificial intelligence technology
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March 07, 2017
07
Mar'17
Bank branches still more popular than mobile apps for new accounts
Major research reveals the opportunities and challenges facing fintech firms
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March 07, 2017
07
Mar'17
ZF Group opens doors to Hyderabad tech centre
German car parts manufacturer ZF Group opens a technology centre in India to focus on software lead innovation
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March 06, 2017
06
Mar'17
Deutsche Bank creates group-wide CIO role
New chief will drive technology transformation across the bank
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March 02, 2017
02
Mar'17
Swedish municipality Järfälla signs €14m outsourcing deal
Swedish municipality signs a new IT services partner to drive digital transformation
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March 02, 2017
02
Mar'17
Dutch manufacturer standardises internal IT services through Unisys
Metal-based product maker Constellium wants to cut the costs associated with its disparate IT support operation through a contract with Unisys
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March 02, 2017
02
Mar'17
MoD ditches spreadsheets for SaaS-based collaboration tool
The Ministry of Defence is taking advantage of G-Cloud for collaboration software to manage its global activities
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February 27, 2017
27
Feb'17
Hundreds more sub-postmasters apply to join group action against Post Office
Initial hearing regarding sub-postmasters who say they were wrongly punished for false accounting reveals admission by Post Office legal team
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February 24, 2017
24
Feb'17
Number of people hit by professional financial cyber attack grows after lull
Kaspersky Labs reports that the number of people hit by financial cyber attack grew in 2016 after falling in the previous two years
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February 21, 2017
21
Feb'17
Australian bank implements cloud-based people management software
Digital bank chose software as a service when it wanted more from its HR systems
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February 20, 2017
20
Feb'17
Netherlands expertise unravels enterprise blockchain
Dutch hackathons, pilots and projects are building new applications based on blockchains
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February 20, 2017
20
Feb'17
Singapore companies to be cloud-first in two years
Large enterprises in Singapore will think cloud-first, though security remains a bugbear
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February 17, 2017
17
Feb'17
HPE services and CSC to become DXC Technology
The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions
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February 15, 2017
15
Feb'17
Euroclear automates firewall rule management with AlgoSec
Post-trade back-office process provider has made the management of firewalls more efficient through security management software
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February 15, 2017
15
Feb'17
UAE bank builds predictive marketing models
Rakbank is using SAS analytics software to better understand its customers following a successful implementation of the supplier’s anti-money laundering software
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February 12, 2017
12
Feb'17
DevOps security remains an afterthought
The promise of DevOps breaking down organisational silos has not yet materialised for security
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February 09, 2017
09
Feb'17
Case study: Australia’s Salmat to go cloud-only after getting a taste for the technology
Australian marketing company Salmat plans to move everything it can into the cloud following a highly successful initial SaaS implementation
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February 08, 2017
08
Feb'17
UK fintech investments slump over Brexit fears
Investment in UK financial technology companies fell in 2016 because of the uncertainty caused by the Brexit vote
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February 07, 2017
07
Feb'17
Middle East and North Africa public cloud spend to hit $2bn by 2020
Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase
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February 06, 2017
06
Feb'17
APAC businesses turn to DevOps to improve app quality, security
Security validation and metrics are some of the key trends in DevOps this year, according to CA Technologies
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February 03, 2017
03
Feb'17
London Fire Brigade system crashes cause delays reacting to emergencies
Control room system crashes have been causing delays in London Fire Brigade response times
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February 01, 2017
01
Feb'17
Cloud project success gives Aster appetite for more
The success of a cloud project at Aster Group gives the IT department the task of having to curb enthusiasm for the cloud
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January 30, 2017
30
Jan'17
Report blames human and legacy system failure for Yorkshire hospital problems
Old technology and human error combined to cause major IT outage at Yorkshire NHS trust, review finds
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January 26, 2017
26
Jan'17
Human-centric technologies will dominate next three years
Accenture says businesses will develop technology and services to match human behaviour in the next few years
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January 25, 2017
25
Jan'17
Nordic CIO interview: Peter Krantz, Sweden’s national library
Making information accessible for hundreds of years is the challenge facing the CIO at Sweden’s Kungliga Biblioteket
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January 23, 2017
23
Jan'17
Singapore and Indonesia stand out for IT spend in Apac banking sector
Singapore is the top spender on IT for banking of all developed economies in the Apac region, while Indonesia has the fastest growth rate in IT spending
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January 17, 2017
17
Jan'17
Blockchain can cut investment bank infrastructure costs by 30%
Investment banks can make huge cuts to their IT infrastructure costs through blockchain, according to analysis
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January 17, 2017
17
Jan'17
HSBC appoints technology advisers to keep pace with IT changes
Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board
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January 17, 2017
17
Jan'17
Artificial intelligence critical to business growth
There are many hurdles to overcome before the full benefits of AI can be realised by organisations
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January 16, 2017
16
Jan'17
Australian government technology suffers failure after failure
Former government IT leader says Australia’s IT is so bad that if the government were a private sector organisation, it would fail
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January 16, 2017
16
Jan'17
CIO interview: Alexandra Drevenlid, Tieto
Tieto has replaced the position of CIO with chief digital officer. The first person to hold the position and its creator explains what this means to the Nordic IT services giant
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January 11, 2017
11
Jan'17
Asean storage moves towards hybrid model
Storage is moving to the cloud in the Asean region and a number of storage companies are jostling for position
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January 11, 2017
11
Jan'17
GDPR compliance is top priority for Belgian CIOs in 2017
GDPR, cloud computing and a lack of IT skills are some of the challenges that CIOs in Belgium will address this year
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January 10, 2017
10
Jan'17
Cyber security scare stories could sharpen focus at banks
There are continual cyber attacks on banks, and although most are repelled, there is significant room for improvement
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January 04, 2017
04
Jan'17
Dubai-based Aramex optimises branch office connectivity
How global logistics firm streamlined its branch office operations in the Middle East
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January 04, 2017
04
Jan'17
Competition watchdog airs concern over Mastercard’s VocaLink acquisition
Competition watchdog airs concern over Mastercard takeover of Vocalink and gives companies an ultimatum
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January 04, 2017
04
Jan'17
Top IT priorities for Nordic CIOs in 2017
What are Nordic CIOs planning for 2017?
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January 04, 2017
04
Jan'17
Customer-first approach will make 2017 a challenge for Dutch CIOs
CIOs in the Netherlands could see their strategies lead to thousands of jobs being cut as businesses automate
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December 28, 2016
28
Dec'16
Top 10 IT outsourcing stories of 2016
Read 10 of the best of Computer Weekly IT outsourcing articles of 2016
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December 21, 2016
21
Dec'16
Top 10 CW Middle East stories of 2016
Read the most popular articles about enterprise IT in the Middle East
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December 20, 2016
20
Dec'16
Top 10 CW Nordics stories of 2016
Read the top 10 Nordic enterprise IT stories from Computer Weekly
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December 19, 2016
19
Dec'16
Review of 2016: Top 10 CW Benelux articles
Here are the 10 most popular Benelux-focused Computer Weekly articles of 2016
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December 16, 2016
16
Dec'16
2017 IT Priorities: Benelux IT leaders least confident of budget increase
Benelux-based IT decision makers expect to divert more of their IT budgets to cloud technology and services
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December 14, 2016
14
Dec'16
IT services advisory sector consolidates as ISG acquires Alsbridge
Significant robotic process automation skills included in ISG’s $74m acquisition of Alsbridge
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December 13, 2016
13
Dec'16
Metro Bank moves IT infrastructure to cloud
Metro Bank moves its IT infrastructure to a private Rackspace cloud platform, which will allow it to keep up with the latest technologies and reduce costs
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December 13, 2016
13
Dec'16
Saudi Arabia enterprise IT trends for 2017
Computer Weekly looks at the technologies that will dominate enterprise IT in Saudi Arabia next year
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December 11, 2016
11
Dec'16
IT Priorities 2017: More than half of Middle East organisations will reduce spending on IT staff
Organisations in the Middle East face the challenge of gaining new IT skills despite IT staff budget cuts
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December 07, 2016
07
Dec'16
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT
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December 07, 2016
07
Dec'16
IT Priorities 2017: Quarter of Apac CIOs expect IT budget to rise by more than 10%
More than half of Apac-based IT decision-makers expect budgets to rise next year and cloud-related projects look the likely destination of the extra money
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December 06, 2016
06
Dec'16
London Stock Exchange opens tech services centre in Sri Lanka
The London Stock Exchange increases its technology support services operation in Sri Lanka
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December 05, 2016
05
Dec'16
Top 10 ANZ enterprise IT stories of 2016
Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016
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December 05, 2016
05
Dec'16
Top 10 Asean enterprise IT stories of 2016
The 10 most popular Asean articles of 2016
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November 24, 2016
24
Nov'16
CIO Interview: Jim Fowler, GE
Imagine if your boss was a CEO pioneering a digital revolution in a company over 120 years old, connecting industrial machines to the internet
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November 22, 2016
22
Nov'16
Middle East bank to launch AI for customer support
Middle East bank Emirates NBD is piloting artificial intelligence to automate customer services
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November 22, 2016
22
Nov'16
Dutch IT ministry needed to take digital lead
Whenever the media covers a failed Dutch government IT project, the question is always asked whether the government should have a ministry of IT
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November 12, 2016
12
Nov'16
Gulf Cooperation Council’s local companies eye regional shared services
Enterprises indigenous to the Gulf region are taking their first step into business and IT shared services through internal developments