News

IT operations management and IT support

• February 05, 2025 05 Feb'25

  MPs to scrutinise use of artificial intelligence in the finance sector

  MPs launch inquiry into the use of artificial intelligence technologies in the financial services sector

• February 03, 2025 03 Feb'25

  New Relic extends observability to DeepSeek

  The observability tools supplier now offers enhanced monitoring for DeepSeek models to help businesses reduce the costs and risks of generative AI development

• January 31, 2025 31 Jan'25

  Barclays hit by major IT outage on HMRC deadline day

  Customers of Barclays Bank are left unable to access web app and online banking following a significant IT outage that seems to have come at the worst possible time

• January 29, 2025 29 Jan'25

  Interview: Digital tech fuels AutoTrader’s drive into the future

  Led by a technology enthusiast, AutoTrader is on a digital journey that began when it decided to take a different route in 2007

• January 24, 2025 24 Jan'25

  US indicts five in fake North Korean IT contractor scandal

  The US authorities have accused five men, including two American citizens, of involvement in a scheme which saw companies duped into hiring fake North Korean IT contractors

• January 23, 2025 23 Jan'25

  UK eVisa system problems persist despite repeated warnings

  Travellers are already having issues boarding UK-bound flights, while refugees have been left with no way to prove their immigration status in the UK, just two weeks after the Home Office transitioned to electronic visas

• January 23, 2025 23 Jan'25

  Zebra gallops ahead in APAC, driven by automation and e-commerce

  Zebra Technologies is riding the wave of e-commerce and automation in APAC, fuelling strong growth with RFID technology, tablets and scanners that boost business productivity and efficiency

• January 22, 2025 22 Jan'25

  Privacy professionals expect budget cuts, lack confidence

  Over 50% of privacy professionals in Europe expect to see less money earmarked for data security initiatives in 2025, and many don’t have faith their organisations are taking the issue seriously, according to an ISACA report

• January 22, 2025 22 Jan'25

  Funksec gang turned up ransomware heat in December

  The criminal ransomware fraternity was hard at work over the festive period, with attack volumes rising and a new threat actor emerging on the scene

• January 20, 2025 20 Jan'25

  Government plans to revamp digital services to save £45bn

  Legacy IT and the use of tech contractors is costing taxpayers billions. The government aims to fix the public sector with AI and new digital services

• January 16, 2025 16 Jan'25

  Fujitsu staff at HMRC to strike for two days over pay

  More public image woes for Fujitsu as hundreds of staff to strike after colleagues at HMRC get significantly bigger pay rise

• January 16, 2025 16 Jan'25

  Bank of England and New York counterpart exchange puts technology cooperation into 3D

  A staff exchange between regulators will see US and UK financial technology experts cross the Atlantic

• January 15, 2025 15 Jan'25

  Biggest Patch Tuesday in years sees Microsoft address 159 vulnerabilities

  The largest Patch Tuesday of the 2020s so far brings fixes for more than 150 CVEs ranging widely in their scope and severity – including eight zero-day flaws

• January 14, 2025 14 Jan'25

  Subpostmasters won’t get financial redress until mid-2027 at current rate of progress

  Campaigning former subpostmaster warns that some members of the group that took the Post Office to court might not receive financial redress until mid-2027

• January 13, 2025 13 Jan'25

  Metro mayors face similar digitisation challenges to banks, but lack their resources

  UK regional leaders want to be independent of central government when it comes to digital transformation decision-making, but don’t fully understand what’s ahead

• January 13, 2025 13 Jan'25

  CNI operators should ask these 12 questions of their OT suppliers

  The NCSC, CISA and others have set out 12 cyber security considerations CNI organisations and other users of operational technology should incorporate into their buying processes to force their suppliers to do better

• January 13, 2025 13 Jan'25

  Experts say ‘something has to break’ before banks slow IT-driven cost-cutting measures

  Banks will cut costs until something breaks and they are forced to scale back, according to industry experts

• January 13, 2025 13 Jan'25

  Gramedia speeds up inventory checks with RFID

  Indonesian bookstore giant has sped up inventory checks, minimised shrinkage and improved customer experience with RFID-powered checkout kiosks and exit gates

• January 10, 2025 10 Jan'25

  Mandiant: Latest Ivanti vulns exploited by Chinese cyber spooks

  Threat actors are once again lining up to exploit vulnerabilities in the widely used Ivanti product suite, with an apparent link to Chinese espionage activity

• January 07, 2025 07 Jan'25

  Former subpostmasters invited to take part in Post Office Capture compensation scheme development

  Government will look at a selection of cases where subpostmasters experienced unexplained losses while using the Post Office’s pre-Horizon accounting system

• January 07, 2025 07 Jan'25

  How StarHub is tapping OpenShift in its cloud strategy

  StarHub is harnessing Red Hat OpenShift to power its hybrid multi-cloud platform, balancing control over critical infrastructure with the scalability and flexibility of public cloud

• January 03, 2025 03 Jan'25

  US Treasury incident a clear warning on supply chain security in 2025

  A cyber incident at the US Department of the Treasury – blamed on a Chinese state actor – raises fresh warnings about supply chain risk after it was found to have originated via vulnerabilities in a remote tech support product

• January 03, 2025 03 Jan'25

  Corporate cover-up behind world-beating cyber security record in Middle East

  Report ranking Gulf corporations ahead of US and EU counterparts for cyber security has sparked debate about the region’s tendency for secrecy and state control

• January 03, 2025 03 Jan'25

  Post Office staff list 14 scandal-stained individuals who should have honours stripped

  Staff of the Post Office and Royal Mail from the past and present have written to the Forfeiture Committee requesting honours to be stripped from 14 people with links to the Horizon scandal

• December 31, 2024 31 Dec'24

  Top 10 surveillance, journalism and encryption stories of 2024

  Revelations of covert and unlawful monitoring of journalists and their confidential sources by the Police Service of Northern Ireland and the Metropolitan Police attracted a huge amount of attention this year

• December 30, 2024 30 Dec'24

  Top 10 financial services stories of 2024

  Here are Computer Weekly’s top 10 financial services stories of 2024

• December 24, 2024 24 Dec'24

  Top 10 EMEA stories of 2024

  Here are Computer Weekly’s top 10 Europe, Middle East and Africa stories of 2024

• December 20, 2024 20 Dec'24

  Post Office creates CTO role to support ‘extensive and complex’ plans

  Post Office bolsters its IT leadership team as it grapples with massive tech transformation with the nation looking on

• December 20, 2024 20 Dec'24

  Interview: How Green Cargo’s IT switched tracks to logistics success

  Green Cargo CIO Ingo Paas took a few turns to establish his company as a composable enterprise able to flex and react quickly

• December 19, 2024 19 Dec'24

  LockBit ransomware gang teases February 2025 return

  An individual associated with the LockBit ransomware gang has broken cover to tease details of a new phase of the cyber criminal operation's activity, which they claim is set to begin in February 2025

• December 19, 2024 19 Dec'24

  Latest attempt to override UK’s outdated hacking law stalls

  Amendments to the Data Bill that would have given the UK cyber industry a boost by updating restrictive elements of the Computer Misuse Act have failed to progress beyond a Lords committee

• December 18, 2024 18 Dec'24

  Top 10 cyber security stories of 2024

  Data breaches, data privacy and protection, and the thorny issue of open source security were all hot topics this year. Meanwhile, security companies frequently found themselves hitting the headlines, and not always for good reasons. Here are ...

• December 18, 2024 18 Dec'24

  Top 10 cyber crime stories of 2024

  From ransomware targeting the NHS to nation-state-backed intrusions, 2024 was another big year for cyber criminals and cyber spooks alike, but they didn't have it all their own way as the good guys fought back

• December 17, 2024 17 Dec'24

  Government promises redress and justice to Post Office Capture system users

  The government has officially recognised that users of the Post Office’s Capture software experienced shortfalls caused by the system’s errors

• December 16, 2024 16 Dec'24

  The Security Interviews: Stephen McDermid, Okta

  Okta regional chief security officer for EMEA sits down with Dan Raywood to talk about how Okta is pivoting to a secure-by-design champion

• December 13, 2024 13 Dec'24

  Computer Misuse Act reform gains traction in Parliament

  An amendment to the proposed Data (Access and Use) Bill that will right a 35-year-old wrong and protect security professionals from criminalisation is to be debated at Westminster

• December 12, 2024 12 Dec'24

  Emerging Ymir ransomware heralds more coordinated threats in 2025

  A newly observed ransomware strain has the community talking about more collaboration, and blurred lines, between threat groups next year, according to NCC’s monthly cyber barometer

• December 10, 2024 10 Dec'24

  Dangerous CLFS and LDAP flaws stand out on Patch Tuesday

  Microsoft has fixed over 70 CVEs in its final Patch Tuesday update of the year, and defenders should prioritise a zero-day in the Common Log File System Driver, and another impactful flaw in the Lightweight Directory Access Protocol

• December 10, 2024 10 Dec'24

  iOS vuln leaves user data dangerously exposed

  Jamf threat researchers detail an exploit chain for a recently patched iOS vulnerability that enables a threat actor to steal sensitive data, warning that many organisations are still neglecting mobile updates

• December 10, 2024 10 Dec'24

  DWP ‘fairness analysis’ reveals bias in AI fraud detection system

  Information about people’s age, disability, marital status and nationality influences decisions to investigate benefit claims for fraud, but the Department for Work and Pensions says there are ‘no immediate concerns of unfair treatment’

• December 06, 2024 06 Dec'24

  TfL cyber attack cost over £30m to date

  TfL provides more detail on the financial impact of the September 2024 cyber attack that crippled several of its online systems

• December 05, 2024 05 Dec'24

  Met Police challenged on claim LFR supported by ‘majority of Lewisham residents’

  A community impact assessment for the Met Police’s deployment of live facial-recognition tech in Lewisham brings into question the force’s previous claims to Computer Weekly that its use of the technology is supported by ‘the majority of residents’

• December 05, 2024 05 Dec'24

  Post Office Fujitsu contract extended by a year as decision time looms

  The Post Office has let contractors and third parties go as it completes its analysis of the future Horizon replacement options

• December 04, 2024 04 Dec'24

  Shared digital gateway was source of three NHS ransomware attacks

  Alder Hey children’s hospital confirms ransomware operators accessed its systems through a shared digital gateway, but is standing firm in the face of the gang’s demands

• December 04, 2024 04 Dec'24

  Nordics move to deepen cyber security cooperation

  Nordic countries are increasing collaboration on cyber security amid more sophisticated and aggressive attacks

• December 03, 2024 03 Dec'24

  US updates telco security guidance after mass Chinese hack

  Following the widespread Salt Typhoon hacks of US telecoms operators including AT&T and Verizon, CISA and partner agencies have launched refreshed security guidance for network engineers and defenders alike

• December 03, 2024 03 Dec'24

  F1 heightens fan experiences with the power of Salesforce

  Learn how the technical teams behind Formula One are using Salesforce’s tools to enhance fan activation and engagement at 24 races across the world, and how they are bringing AI into play with Agentforce capabilities

• December 02, 2024 02 Dec'24

  UK economy could see £600m boost through digital IDs for businesses

  Government-backed organisation kicks off initiative to widen use of digital identities, in an effort to streamline financial services and cut hundreds of millions of pounds of economic crime

• November 29, 2024 29 Nov'24

  Swedish authorities urged to discontinue AI welfare system

  Amnesty International is calling on Sweden’s social insurance agency to immediately discontinue its machine learning-based welfare system, following an investigation by Lighthouse Reports and Svenska Dagbladet that found it to be discriminatory

• November 27, 2024 27 Nov'24

  Further disruption expected after latest NHS cyber attack

  IT and security teams at Wirral University Teaching Hospitals NHS Trust continue to work around the clock following a major cyber incident, with services disrupted and no timeline for resolution