News

IT operations management and IT support

• November 04, 2024 04 Nov'24

  Gartner: Avoid AI project money pit

  Artificial intelligence project costs can quickly escalate, so IT leaders need to focus on the business objectives and invest appropriately

• November 01, 2024 01 Nov'24

  CISA looks to global collaboration as fraught US election begins

  The US' CISA cyber agency has unveiled a two-year International Strategic Plan to advance collaboration and improve resilience against shared risks and threats

• October 30, 2024 30 Oct'24

  No simple replacement for digital evidence rules, says Post Office Horizon trial judge

  Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases

• October 29, 2024 29 Oct'24

  EMEA businesses siphoning budgets to hit NIS2 goals

  With NIS2 now in effect, European business leaders are having to divert budget from elsewhere to achieve compliance

• October 29, 2024 29 Oct'24

  Advanced use of IT observability speeds up problem resolution

  Organisations with a mature IT observability practice can resolve problems far quicker than those just starting out

• October 24, 2024 24 Oct'24

  Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO

  Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development

• October 23, 2024 23 Oct'24

  Federation requests government investigation into third Post Office branch system

  Following public anger over the Horizon scandal and the subsequent unravelling of the controversial Capture system, subpostmaster federation wants third branch IT system to be reviewed

• October 23, 2024 23 Oct'24

  ServiceNow touts Now platform as AI engine for transformation

  At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value

• October 21, 2024 21 Oct'24

  Review of late evidence doesn’t change Post Office Capture system report

  Conclusions reached in government-commissioned report into pre-Horizon software are unchanged after late evidence reviewed

• October 16, 2024 16 Oct'24

  Philippines leaps forward in e-government with cloud-first strategy

  A common infrastructure and a ‘once-only’ principle have propelled the Philippines up the UN’s E-Government Development Index, streamlining services and bolstering data sovereignty

• October 16, 2024 16 Oct'24

  Digitisation forum launched ahead of Norway’s digital strategy

  Norway's government is preparing itself for the future by establishing an advisory hub to support its digital strategies

• October 16, 2024 16 Oct'24

  Applying IT observability to deliver business metrics

  The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends

• October 15, 2024 15 Oct'24

  NCSC expands school cyber service to academies and private schools

  The National Cyber Security Centre is expanding its PDNS for Schools service to encompass a wider variety of institutions up and down the UK

• October 10, 2024 10 Oct'24

  Government launches cyber standard for local authorities

  Local government bodies are being invited to take advantage of a new NCSC-derived Cyber Assessment Framework to help enhance their resilience and ward off cyber attacks

• October 10, 2024 10 Oct'24

  How Recorded Future finds ransomware victims before they get hit

  Threat intel specialists at Recorded Future have shared details of newly developed techniques they are using to disrupt Rhysida ransomware attacks before the gang even has a chance to execute them

• October 10, 2024 10 Oct'24

  Interview: Bruno Marie-Rose, CIO, Paris 2024 Olympic and Paralympic Games

  The technology chief reflects on a successful Olympic and Paralympic Games – and how what he learned as a former Olympic medallist helped him be a better IT leader

• October 10, 2024 10 Oct'24

  Afas leads the way with four-day work week in the Netherlands

  Dutch labour unions want a shorter working week and software company Afas is leading the way, introducing a four-day work week from 1 January 2025

• October 09, 2024 09 Oct'24

  MoneyGram customer data breached in attack

  MoneyGram confirms that customer data has been stolen in an incident that appears to have started with a social engineering attack on its IT helpdesk staff

• October 09, 2024 09 Oct'24

  Five zero-days to be fixed on October Patch Tuesday

  Stand-out vulnerabilities in Microsoft’s latest Patch Tuesday drop include problems in Microsoft Management Console and the Windows MSHTML Platform

• October 09, 2024 09 Oct'24

  UK Cyber Team seeks future security professionals

  Young people from across the UK have a chance to represent the country in international competitions and advance their future careers in cyber security

• October 08, 2024 08 Oct'24

  Secureworks: Ransomware takedowns didn’t put off cyber criminals

  The number of active cyber criminal ransomware gangs has surged by almost a third in the space of 12 months, according to the latest intelligence from Secureworks

• October 08, 2024 08 Oct'24

  Post Office IT transformation project was ‘set up to fail’, chairman tells inquiry

  Post Office interim chairman tells Horizon public inquiry that the Post Office needs to reset New Branch IT project

• October 06, 2024 06 Oct'24

  Whistleblowers call out ongoing cover-up by Post Office CEO in explosive letter

  A letter from Post Office staff to MPs, statutory inquiry chair Wyn Williams and the Post Office chairman demands their intervention and an investigation into the organisation's leadership

• October 04, 2024 04 Oct'24

  NCSC celebrates eight years as Horne blows in

  Outgoing NCSC interim leader Felicity Oswald shares her thoughts on the body’s work over the past eight years as she hands over the reins to incoming CEO Richard Horne

• October 04, 2024 04 Oct'24

  Cups Linux printing bugs open door to DDoS attacks, says Akamai

  The Cups Linux printing vulnerabilities disclosed at the end of September would seem to have a nasty sting in their tail, according to researchers at Akamai

• October 03, 2024 03 Oct'24

  Rising IT talent costs shadow Sweden’s skills shortage and market reforms

  Swedish businesses face challenges recruiting the right IT staff, as salary demands increase

• October 03, 2024 03 Oct'24

  SOC teams falling out of love with threat detection tools

  Security operations centre practitioners are fed up of being flooded with pointless alerts and many no longer have much confidence in their threat detection tools, according to a report

• October 03, 2024 03 Oct'24

  Post Office and Fujitsu: from blood brothers to bad blood

  Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu

• October 02, 2024 02 Oct'24

  Cyber UK’s quickest growing tech field, but skills gap remains

  More people than ever are joining the cyber security profession in the UK, according to a report, but there is still a serious shortage even with a doubling in numbers

• October 02, 2024 02 Oct'24

  Amazon Mechanical Turk workers suspended without explanation

  A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay

• October 02, 2024 02 Oct'24

  Post Office spending £80,000+ a week on engineers who can’t work, as IT project burns cash

  Revelation is latest evidence of the Post Office’s struggles to replace Fujitsu’s controversial Horizon software used in branches

• October 01, 2024 01 Oct'24

  Cyber teams say they can’t keep up with attack volumes

  Over 60% of European security pros say their teams are understaffed, and over 50% don’t have enough budget, according to data from ISACA

• September 30, 2024 30 Sep'24

  Investigation finds 'reasonable likelihood' Post Office Capture software caused accounting losses

  An independent forensic analysis finds the predecessor to Horizon IT system was also likely to have caused shortfalls for which subpostmasters were blamed, years before the Post Office scandal

• September 27, 2024 27 Sep'24

  Printing vulnerability affecting Linux distros raises alarm

  Security pros need to get in front of a series of vulnerabilities affecting the Cups Linux printing service after an apparently botched disclosure process saw technical details published in advance of a patch

• September 26, 2024 26 Sep'24

  Subpostmasters living years with disputed but unresolved debts to the Post Office, inquiry told

  Continued errors with the Horizon system mean subpostmasters have unresolved account shortfalls hanging over them for years

• September 25, 2024 25 Sep'24

  CrowdStrike apologises to US government for global mega-outage

  CrowdStrike executive Adam Meyers appears before a US government committee to explain the series of errors that led directly to one of the biggest IT outages in history

• September 25, 2024 25 Sep'24

  Splunk and Cisco integration moving apace

  Splunk is rapidly integrating with Cisco’s technology to enable seamless transitions between their platforms while delivering advanced threat detection capabilities

• September 25, 2024 25 Sep'24

  Post Office IT procurement mess saw £35m spent on air conditioner, says board member

  Post Office IT procurement mistakes have wasted millions of pounds of taxpayers money, non-executive board member tells public inquiry

• September 24, 2024 24 Sep'24

  Money transfer firm MoneyGram rushes to contain cyber attack

  Money transfer specialist MoneyGram services remain down several days after a network outage developed into a full-blown cyber security incident

• September 24, 2024 24 Sep'24

  Post Office IT department’s focus on chasing a discount meant botched procurement

  Post Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount

• September 23, 2024 23 Sep'24

  Fujitsu faces financial challenges, with doubts over its commitment to righting Post Office wrongs

  Fujitsu worker tells Computer Weekly that firm only cares about shareholders and not subpostmaster suffering

• September 18, 2024 18 Sep'24

  NCSC exposes Chinese company running malicious Mirai botnet

  The NCSC and its Five Eyes allies have published details of the activities of a China-based cyber security company that is operating a Mirai IoT botnet in the service of government-backed intrusions

• September 18, 2024 18 Sep'24

  Third of enterprises to automate majority of network activities by 2026

  Research shows infrastructure and operations leaders increasingly looking to AI-based analytics and augmented decision-making to improve operational resilience and responsiveness

• September 17, 2024 17 Sep'24

  Salesforce’s agentic AI platform to transform business automation

  CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration

• September 17, 2024 17 Sep'24

  Barclays takes on more GreenLake

  Barclays has ramped up its HPE-powered private cloud, as it continues to modernise IT and reduce its carbon footprint

• September 12, 2024 12 Sep'24

  Government receives report on second controversial Post Office IT system

  Former subpostmasters suffered as a result of unexplained accounting shortfalls which they believe were caused by errors in Post Office Capture software, used before the controversial Horizon system

• September 12, 2024 12 Sep'24

  Mphasis expands UK roots with leap into quantum computing

  Indian heritage software development services supplier opens London hub to help customers integrate the latest technologies into their business plans

• September 12, 2024 12 Sep'24

  Mainframe teams turn to AI for modernisation gains

  Given the skills crisis, generative artificial intelligence may offer a way for IT and business leaders to modernise their mainframe environments

• September 11, 2024 11 Sep'24

  Datacentres granted critical national infrastructure status

  The global IT outage caused by CrowdStrike has shown why keeping datacentres secure and safe is critical to the UK

• September 11, 2024 11 Sep'24

  Under-pressure Post Office botches hardware procurement in project to replace error-prone system

  Pressured decision-making caused mistakes in the Post Office project to replace the system at the heart of national scandal