News

IT operations management and IT support

• September 24, 2024 24 Sep'24

  Post Office IT department’s focus on chasing a discount meant botched procurement

  Post Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount

• September 23, 2024 23 Sep'24

  Fujitsu faces financial challenges, with doubts over its commitment to righting Post Office wrongs

  Fujitsu worker tells Computer Weekly that firm only cares about shareholders and not subpostmaster suffering

• September 18, 2024 18 Sep'24

  NCSC exposes Chinese company running malicious Mirai botnet

  The NCSC and its Five Eyes allies have published details of the activities of a China-based cyber security company that is operating a Mirai IoT botnet in the service of government-backed intrusions

• September 18, 2024 18 Sep'24

  Third of enterprises to automate majority of network activities by 2026

  Research shows infrastructure and operations leaders increasingly looking to AI-based analytics and augmented decision-making to improve operational resilience and responsiveness

• September 17, 2024 17 Sep'24

  Salesforce’s agentic AI platform to transform business automation

  CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration

• September 17, 2024 17 Sep'24

  Barclays takes on more GreenLake

  Barclays has ramped up its HPE-powered private cloud, as it continues to modernise IT and reduce its carbon footprint

• September 12, 2024 12 Sep'24

  Government receives report on second controversial Post Office IT system

  Former subpostmasters suffered as a result of unexplained accounting shortfalls which they believe were caused by errors in Post Office Capture software, used before the controversial Horizon system

• September 12, 2024 12 Sep'24

  Mphasis expands UK roots with leap into quantum computing

  Indian heritage software development services supplier opens London hub to help customers integrate the latest technologies into their business plans

• September 12, 2024 12 Sep'24

  Mainframe teams turn to AI for modernisation gains

  Given the skills crisis, generative artificial intelligence may offer a way for IT and business leaders to modernise their mainframe environments

• September 11, 2024 11 Sep'24

  Datacentres granted critical national infrastructure status

  The global IT outage caused by CrowdStrike has shown why keeping datacentres secure and safe is critical to the UK

• September 11, 2024 11 Sep'24

  Under-pressure Post Office botches hardware procurement in project to replace error-prone system

  Pressured decision-making caused mistakes in the Post Office project to replace the system at the heart of national scandal

• September 10, 2024 10 Sep'24

  JFrog and GitHub unveil open source security integrations

  Secure software specialist JFrog is working with code development service GitHub to integrate the onboard capabilities of its Software Supply Chain Platform service into GitHub’s platform

• September 09, 2024 09 Sep'24

  Multiple Veeam vulns spark concern among defenders

  Veeam users are urged to patch a series of vulnerabilities in the firm’s Backup & Replication product to get out ahead of potential exploitation by ransomware gangs

• September 09, 2024 09 Sep'24

  Forrester: IT budget growth pushed towards cross-functional teams

  Analyst firm Forrester has forecast a slight increase in IT budgets for 2025, but technical debt is one of the areas likely to feel the squeeze

• September 05, 2024 05 Sep'24

  NCSC and allies call out Russia's Unit 29155 over cyber warfare

  The NCSC and counterpart agencies from the US and other countries have exposed a long-running campaign of Russian cyber espionage and warfare conducted by GRU Unit 29155

• September 04, 2024 04 Sep'24

  PyPI loophole puts thousands of packages at risk of compromise

  Thousands of PyPI packages are at risk of an attack technique dubbed Revival Hijack, which exploits a loophole in the platform’s package naming feature

• September 04, 2024 04 Sep'24

  How digital models help Anglian Water manage leaks

  We speak to Anglian Water about how it uses digital technologies to improve operations and provide on-site engineers with the data they need

• September 03, 2024 03 Sep'24

  TSB systems could be on the move again as BBVA eyes its parent

  TSB was migrated to the systems of Sabadell in a project remembered for its monumental IT meltdown in 2018

• September 03, 2024 03 Sep'24

  Swedish law firms debate AI’s future impact on profession

  Swedish law firms examine the use of artificial intelligence in their businesses as the sector sees a surge in take-up

• September 02, 2024 02 Sep'24

  UK and Ukraine digital trade deal comes into force

  The UK eases access to the deep tech startup community in Ukraine through digital-only agreement

• August 30, 2024 30 Aug'24

  Norwegian Refugee Council leverages Okta for Good cyber scheme

  Pietro Galli, CIO of the Norwegian Refugee Council, reveals how the globally distributed NGO has been taking advantage of the Okta for Good CSR programme to improve its own cyber security and data protection practice, and elevate good practice in ...

• August 29, 2024 29 Aug'24

  Check Point secured for annual Security Serious cyber awards

  The annual Security Serious Unsung Heroes awards, recognising the champions of the UK cyber security industry, are back once again, with a new headline sponsor joining the party

• August 29, 2024 29 Aug'24

  Primark adds five more years to IT outsourcing contract with TCS

  Retailer has worked with Indian IT services giant for eight years and new agreement will take the relationship to 13 years at least

• August 28, 2024 28 Aug'24

  Global cyber spend to rise 15% in 2025, pushed along by AI

  Security spending will increase at pace in 2025, with artificial intelligence, cloud and consultancy services all pushing outlay to new highs, according to Gartner

• August 27, 2024 27 Aug'24

  NHS partners with libraries to help people access NHS App

  The scheme, which will launch in October, will train librarians to support people to download and use the NHS App and NHS.uk

• August 27, 2024 27 Aug'24

  AI innovation key to UK business, but obstacles threaten progress

  AI is seen by IT leaders as essential, but it requires innovation, skills and infrastructure – all of which are under pressure from day-to-day firefighting, energy costs and cyber threats

• August 22, 2024 22 Aug'24

  New Qilin tactics a ‘bonus multiplier’ for ransomware chaos

  Sophos X-Ops caught the Qilin ransomware gang stealing credentials stored by victims' employees in Google Chrome, heralding further cyber attacks and breaches down the line.

• August 22, 2024 22 Aug'24

  Tech sector layoffs mount amid AI investment frenzy

  Technology firms globally are cutting their workforces as they look to increase spending on and investment in artificial intelligence

• August 21, 2024 21 Aug'24

  Post Office Horizon crash disconnected branches from datacentre

  The Post Office has apologised to subpostmasters affected by a major IT outage, which stopped them from doing business

• August 19, 2024 19 Aug'24

  Popular Microsoft apps for Mac at risk of code injection attacks

  Researchers at Cisco Talos turn up evidence suggesting that Microsoft apps running on the Apple macOS operating system are not as secure as they seem

• August 16, 2024 16 Aug'24

  New Relic CEO on APAC growth and future of observability

  New Relic CEO Ashan Willy talks up growth trajectory in APAC, the company’s long-term vision, and how going private has enabled it to make strategic investments

• August 16, 2024 16 Aug'24

  Thousands of NetSuite customers accidentally exposing their data

  Misconfigured permissions across live websites are leaving thousands of NetSuite users open to having their valuable customer data stolen, researchers say

• August 14, 2024 14 Aug'24

  August Patch Tuesday proves busy with six zero-days to fix

  Microsoft patches six actively exploited zero-days among over 100 issues during its regular monthly update

• August 13, 2024 13 Aug'24

  NIST debuts three quantum-safe encryption algorithms

  NIST has launched the first three quantum-resistant encryption algorithms, and as the threat of quantum-enabled cyber attacks grows greater, organisations are encouraged to adopt them as soon as they can

• August 09, 2024 09 Aug'24

  The Security Interviews: Google’s take on confidential computing

  We speak to Google’s Nelly Porter about the company’s approach to keeping data as safe as possible on Google Cloud

• August 08, 2024 08 Aug'24

  Royal ransomware crew puts on a BlackSuit in rebrand

  The Royal ransomware gang is back, with a new name and refreshed capabilities, including an apparently unique ‘partial encryption’ gambit, according to CISA

• August 07, 2024 07 Aug'24

  Microsoft and CrowdStrike hit back at Delta’s legal threats

  Microsoft and CrowdStrike have rejected claims by Delta Air Lines that it was left high and dry amid thousands of flight cancellations during July’s software outage, accusing the airline of ignoring their offers of help and running out-of-date IT ...

• August 06, 2024 06 Aug'24

  2024 seeing more CVEs than ever before, but few are weaponised

  The number of disclosed CVEs soared by 30% in the first seven-and-a-half months of the year, but a tiny fraction of these have been exploited by threat actors, a reminder of the importance of focused security strategies

• August 05, 2024 05 Aug'24

  Chinese cyber attack sparks alert over six-year-old MS vuln

  After a proof-of-concept for a six-year-old Microsoft vulnerability emerged in a Chinese APT attack chain, defenders should be on the look-out for exploitation of CVE-2018-0824

• August 05, 2024 05 Aug'24

  Post Office scandal: Phases 5 and 6 had islands of conscientiousness in great depths of neglect

  Computer Weekly rounds up the latest phase of the Post Office Horizon scandal public inquiry after a marathon 16 weeks of questions

• July 31, 2024 31 Jul'24

  Campaigners call for evidence to reform UK cyber laws

  The CyberUp Campaign for reform of the 1990 Computer Misuse Act launches an industry survey inviting cyber experts to share their views on how the outdated law hinders legitimate work

• July 31, 2024 31 Jul'24

  Norway’s datacentre builders focus on energy efficiency

  Datacentre developers in Norway are shifting their focus to energy efficiency, with expected increases in taxation for those who fall short

• July 31, 2024 31 Jul'24

  Breach costs soar as record ransomware payment made

  IBM publishes data on the spiralling costs of cyber attacks and data breaches, while researchers identify what appears to be the largest ransomware payment ever made

• July 30, 2024 30 Jul'24

  Core British Library services to return for new academic year

  The British Library’s recovery from a devastating ransomware attack that laid waste to its IT systems continues - with hopes that some of its most popular services will be running again in September

• July 29, 2024 29 Jul'24

  CrowdStrike says most Falcon sensors now up and running

  The vast majority of CrowdStrike Falcon sensors affected by a coding error have now been recovered, with a final resolution expected this week

• July 26, 2024 26 Jul'24

  T-Mobile, KKR form fibre joint venture to acquire Metronet

  US 4G LTE and 5G network teams with global investment firm to take control of ISP, serving more than 300 communities across 17 states with multi-gigabit products to businesses

• July 25, 2024 25 Jul'24

  Fortune 500 stands to lose $5bn plus from CrowdStrike incident

  The largest global organisations hit by the CrowdStrike-Microsoft incident on 19 July will likely be out of pocket to the tune of billions of dollars

• July 24, 2024 24 Jul'24

  CrowdStrike blames outage on content configuration update

  CrowdStrike publishes the preliminary findings of what will be a lengthy investigation into the root causes of the failed 19 July update that caused Windows computers to crash all over the world

• July 24, 2024 24 Jul'24

  Mimecast to buy insider threat specialist Code42

  Mimecast is to buy fellow human-centred risk experts Code42 for an undisclosed sum to take advantage of its insider threat and data loss protection specialisms

• July 24, 2024 24 Jul'24

  Post Office ‘acted the victim’ and civil servants ‘abandoned their principles’, says former minister

  Former government minister tells inquiry the Post Office always played the victim of subpostmasters that it considered either ‘incompetent’ or ‘criminal’