News

IT operations management and IT support

• March 28, 2023 28 Mar'23

  BNP Paribas moves to Swedish datacentre in high-performance computing strategy

  BNP Paribas is moving data-intensive workloads to a Swedish datacentre to increase capacity while reducing its carbon footprint

• March 28, 2023 28 Mar'23

  Europol warns cops to prep for malicious AI abuse

  In a report looking at how large language models can be used by criminals, Europol’s Innovation Lab calls on law enforcement agencies to prepare themselves for wide-ranging impacts on their work

• March 28, 2023 28 Mar'23

  Ethical hackers urged to respond to Computer Misuse Act reform proposals

  The deadline for submissions to the government’s consultation on reform of the Computer Misuse Act is fast approaching, and ethical hackers and security experts need to make their voices heard, says Bugcrowd

• March 28, 2023 28 Mar'23

  Barclays makes further cut to branch network

  Barclays cuts another 14 branches from its network as it continues to see a migration to digital banking channels

• March 27, 2023 27 Mar'23

  Many of world’s biggest banks lack transparent policies for responsible AI

  It is unclear whether many of the world’s largest banks have adopted and are using ethical artificial intelligence development principles

• March 27, 2023 27 Mar'23

  Most Singapore organisations operate distributed IT infrastructure

  More than two-thirds of organisations in Singapore use a mix of private and public clouds as well as on-premise and hosted datacentres, even as they face challenges with data management and complexity

• March 24, 2023 24 Mar'23

  National Crime Agency sting operation infiltrates cyber crime market

  The UK National Crime Agency has tricked thousands of potential cyber criminals into registering with a fake website pretending to offer tools for creating DDoS attacks

• March 24, 2023 24 Mar'23

  Accenture to cut 19,000 jobs globally

  Accenture is cutting ‘structural’ costs which includes a reduction of 19,000 staff and a consolidation of office space

• March 23, 2023 23 Mar'23

  Nationwide Building Society begins another ‘generational’ tech change

  Nationwide Building Society's migration of its payments to a cloud-based software platform is a ‘generational change’

• March 23, 2023 23 Mar'23

  Podium taps ChatGPT for reputation management

  The customer interaction and payment specialist with operations in Australia has integrated ChatGPT into its platform to help local businesses respond to customer reviews on social media

• March 22, 2023 22 Mar'23

  Government launches seven-year NHS cyber strategy

  The new Cyber Security Strategy for Health and Adult Social Care lays out a plan for promoting cyber resilience in the sector by 2030 to protect services and patients alike

• March 22, 2023 22 Mar'23

  Telent completes communications systems upgrades at HS1 railway stations

  Telent designs and installs data network and management system at four international stations

• March 21, 2023 21 Mar'23

  Hitachi Energy emerges as victim of Clop gang’s Fortra attack

  The power and energy division of Japanese conglomerate Hitachi has disclosed that it has fallen victim to a Clop cyber attack, but insists customer data is safe

• March 21, 2023 21 Mar'23

  Danish law firm transforms digital collaboration through core system replacement

  NJORD has transformed how it shares documents among lawyers through a cloud-based platform

• March 21, 2023 21 Mar'23

  Ransomware gangs harass victims to ‘bypass’ backups

  Analysis reveals how cyber criminal gangs are turning to extensive, targeted harassment campaigns to force victims to pay up, even if their backups are in good order

• March 17, 2023 17 Mar'23

  CIO interview: Russ Thornton, chief technology officer, Shawbrook Bank

  Russ Thornton swapped life on the theatre podium for financial services IT, but thrives in an environment where orchestrating IT teams is a core skill

• March 16, 2023 16 Mar'23

  BEC attacks doubled in 2022, outstripping ransomware

  Massive growth in the volume of Business Email Compromise or BEC attacks was linked to a surge in successful phishing campaigns, according to data from Secureworks

• March 16, 2023 16 Mar'23

  Rubrik customer, partner data exposed in possible Clop attack

  Rubrik was supposedly compromised by the Clop ransomware gang via a zero-day vulnerability in a managed file transfer software package it uses

• March 16, 2023 16 Mar'23

  Mandiant: Dangerous MS Outlook zero-day widely used against Ukraine

  A zero-day vulnerability in Microsoft Outlook that was fixed in the March Patch Tuesday update has likely been actively exploited by Russian actors for a year or more, and its use will now spread rapidly

• March 15, 2023 15 Mar'23

  IT gives Ukrainian economy resilience in the face of adversity

  Computer Weekly speaks to IT companies from Kharkiv a year after the Ukrainian city became headline news across the world as Russian troops invaded

• March 15, 2023 15 Mar'23

  Chinese Silkloader cyber attack tool falls into Russian hands

  A loader tool used by Chinese cyber criminals seems to have been enthusiastically taken up in recent weeks by Russian ransomware operators

• March 15, 2023 15 Mar'23

  Microsoft patches Outlook zero-day for March Patch Tuesday

  A highly dangerous privilege escalation bug in Outlook is among 80 different vulnerabilities patched in Microsoft’s March Patch Tuesday update

• March 14, 2023 14 Mar'23

  How William Hill’s IT copes with big sporting events

  The Grand National is one of those events that pushes online betting sites beyond their limits. Understanding where there are bottlenecks is key

• March 14, 2023 14 Mar'23

  NCSC warns over AI language models but rejects cyber alarmism

  The UK's NCSC has issued advice for those using the technology underpinning AI tools such as ChatGPT, but says some of the security doomsday scenarios being proposed right now are not necessarily realistic

• March 13, 2023 13 Mar'23

  Subpostmaster demands names of Post Office executives who crushed him to suffocate truth

  One Post Office scandal victim was deliberately destroyed by the Post Office to deter other subpostmasters from challenging the integrity of its core computer system

• March 13, 2023 13 Mar'23

  MI5 to oversee new National Protective Security Authority

  The new National Protective Security Authority will address various national security threats including state-sponsored cyber espionage against UK targets

• March 13, 2023 13 Mar'23

  BAI Communications outlines growth ambitions as it transforms into Boldyn Networks

  Looking to create a global neutral host partner of choice for customers, BAI Communications rebrands to support mobile and fixed network operators and customers in the transit, venue, government, military and enterprise sectors with an integrated ...

• March 13, 2023 13 Mar'23

  SolarWinds doubles down on APAC business

  SolarWinds teams up with key systems integrators in the APAC region to develop joint offerings as it bolsters its capabilities in observability and autonomous operations

• March 10, 2023 10 Mar'23

  Government departments need to better understand digital transformation or efforts will ‘peter out’

  National Audit Office report says that the people making digital transformation decisions in government don't properly understand the challenges

• March 09, 2023 09 Mar'23

  Millions in the Arab world use VPNs to overcome restrictions and bandwidth throttling

  Citizens in the Arab world are using VPNs to help them bypass internet restrictions and increase available bandwidth

• March 07, 2023 07 Mar'23

  IT worker evidence reveals a toxic Post Office IT helpdesk that discriminated against subpostmasters

  IT worker tells public inquiry that the Post Office Horizon helpdesk was toxic, rudderless and racist

• March 07, 2023 07 Mar'23

  Nationwide goes cloud native to transform payments

  Nationwide Building Society is moving retail payments from on-premise systems to a cloud-native platform

• March 03, 2023 03 Mar'23

  White House unveils National Cybersecurity Strategy

  The strategy will focus on ensuring closer collaboration on cyber security between government and industry, while giving software and other tech companies a bigger role in combatting threats due to their resources and expertise

• March 03, 2023 03 Mar'23

  Shawbrook Bank uses Pegasystems for low-code business process rewrite

  SME lending and savings bank Shawbrook Bank is using a low-code platform from Pegasystems to rewrite outdated business processes

• March 02, 2023 02 Mar'23

  UK government migration scheme to boost tech ties with India

  The UK has agreed to allow thousands of young Indian professionals to work for two years in the UK as part of a migration exchange

• March 01, 2023 01 Mar'23

  APAC is proving to be ‘substantial growth engine’ for Rimini Street

  Rimini Street CEO Seth Ravin outlines growth opportunities in Asia-Pacific and discusses the company’s move up the support value chain

• February 28, 2023 28 Feb'23

  Post Office’s most senior executives hushed up Horizon errors, public inquiry told

  The Post Office messaging strategy was designed to reassure staff that the Horizon accounting system was robust after Computer Weekly first revealed problems in 2009

• February 23, 2023 23 Feb'23

  WithSecure proposes ‘undo’ button for ransomware

  WithSecure’s Activity Monitor technology supposedly overcomes the shortcomings of sandbox test environments, and may be able to stop ransomware attacks from ever happening

• February 23, 2023 23 Feb'23

  Aryaka brings managed SD-WAN and SASE to more markets, verticals

  Aryaka adds rich capabilities and innovations to accelerate the adoption of its cloud-based delivery for network and security services and to enable acceleration for improved application performance for increasingly hybrid workforces

• February 22, 2023 22 Feb'23

  UK forces lead live-fire cyber war exercise

  The seven-day Defence Cyber Marvel 2 exercise put cyber responders from 11 countries through their paces

• February 22, 2023 22 Feb'23

  Half of cyber leaders to switch jobs by 2025, citing stress

  A substantial number of cyber security leaders are plotting their great escape, saying the industry is leaving them too stressed to go on, according to a study

• February 21, 2023 21 Feb'23

  Royal Mail resumes full export service after cyber attack

  Royal Mail resumes the last of its international services as it recovers from a ransomware attack, while the Post Office offers postmasters compensation for their lost business

• February 21, 2023 21 Feb'23

  Care provider’s IT capability expands to support wider sector and beyond

  Care Plus’s IT operation went from being under NHS control to an autonomous department selling its services

• February 17, 2023 17 Feb'23

  CIO interview: Hans van der Waal, director of global IT, Travelex

  Travelex has weathered a storm that saw it sink into administration, before emerging to solidify its digital foundations for the future

• February 16, 2023 16 Feb'23

  Financial advisory firm Succession Wealth probes cyber attack

  Aviva-owned wealth consultancy and financial advisory practice Succession Wealth was hit by an undisclosed security incident on 8 February

• February 15, 2023 15 Feb'23

  Multi-purpose malwares can use more than 20 MITRE ATT&CK TTPs

  Report warns of the development of increasingly sophisticated, multi-purpose malwares, and calls on defenders to play close attention to the MITRE ATT&CK framework to ward them off

• February 15, 2023 15 Feb'23

  Microsoft fixes three zero-days in February update

  February’s Patch Tuesday update contains fixes for three previously unpublicised zero-days in Microsoft Office, Windows Graphics Component and Windows Common Log File System Driver

• February 15, 2023 15 Feb'23

  Royal Mail refused to pay £66m LockBit ransom demand, logs reveal

  Leaked chat logs reveal Royal Mail has supposedly refused to pay a £66m ransom demand from the LockBit ransomware gang

• February 14, 2023 14 Feb'23

  Vidar, nJRAT re-emerge as prominent malware threats in January

  Trojans and infostealers once again dominate the list of most commonly observed threats, according to Check Point’s latest telemetry

• February 14, 2023 14 Feb'23

  Payment tech provider opens Finnish tech hub

  Nordic payment tech supplier opens a hub in the Finnish city of Espoo to access expertise