News

IT operations management and IT support

• March 21, 2022 21 Mar'22

  Teleperformance’s robotic process automation increases job satisfaction

  A project to introduce software robots at the Dutch arm of Teleperformance has been adopted globally

• March 18, 2022 18 Mar'22

  Electronic patient records key to NHS digital transformation

  Getting EPR systems rolled out across NHS organisations will help boost digital transformation efforts, and are key to fulfilling government healthcare plans

• March 18, 2022 18 Mar'22

  Ukrainian cyber defences prove resilient

  Thanks to a combination of prior experience and global support, Ukraine’s defences against cyber incidents are holding strong in the face of Russian attacks

• March 18, 2022 18 Mar'22

  Russian IT sector faces unprecedented crisis

  The Russian IT sector faces a major crisis as IT professionals and businesses flee the country after its invasion of Ukraine

• March 17, 2022 17 Mar'22

  NCSC catches 10 million phishes

  Nation Cyber Security Centre’s scam email reporting service enjoys great success as government embarks on new cyber awareness campaign

• March 16, 2022 16 Mar'22

  SentinelOne adds Attivo Networks to identity portfolio

  SentinelOne adds identity threat detection and response technology to its cyber portfolio, saying it will benefit zero-trust adoption among its customers

• March 16, 2022 16 Mar'22

  Estonian anti-money laundering software pilot reaps benefits

  Estonian startup and local banks have successfully piloted a data-sharing platform that prevents money laundering

• March 16, 2022 16 Mar'22

  Kubernetes vulnerability underscores repeated security warnings

  The disclosure of a new vulnerability in an important container runtime engine that underpins Kubernetes has drawn fresh warnings to pay attention to securing Kubernetes environments

• March 16, 2022 16 Mar'22

  No end to UK bank branch closures as HSBC shuts 69 more

  HSBC closes another 69 branches as customers continue to migrate to digital channels

• March 14, 2022 14 Mar'22

  BNP Paribas to recruit 1,000 more women in IT

  Spanish bank sets target of adding 1,000 more female IT professionals to its workforce over the next two years

• March 10, 2022 10 Mar'22

  Tech brands sign on to HackerOne responsible security drive

  Tech companies sign HackerOne’s new corporate security responsibility pledge to bring cyber out of the shadows and promote effective, secure development practices

• March 09, 2022 09 Mar'22

  China’s APT41 exploited Log4j within hours

  APT41 compromised multiple government organisations via the Log4Shell exploit within hours of its initial disclosure, Mandiant claims

• March 09, 2022 09 Mar'22

  Microsoft serves up three zero-days on March Patch Tuesday

  Three zero-days pop up in Microsoft’s March update, along with a number of other noteworthy concerns for defenders

• March 08, 2022 08 Mar'22

  Horizon inquiry hearing sheds light on subpostmaster federation’s role in hushing up IT problems

  A National Federation for Subpostmasters official had huge unexplained loss written off by Post Office despite many in the same position being convicted for crimes they didn't commit

• March 07, 2022 07 Mar'22

  Deutsche Bank tests IT operation resilience amid potential loss of Russian centre

  German bank is confident the possible loss of operations in Russia will not affect the day-to-day running of its business

• March 07, 2022 07 Mar'22

  Micron 7450 aims its 176 TLC layers at QLC flash use cases

  New 176-layer tech brings densely packed flash cells in drives that come in 2.5”, M.2 and EDSFF form factors, aimed at datacentre workloads from archive to database storage

• March 03, 2022 03 Mar'22

  Boardroom does not see ransomware as a priority

  Less than a quarter of company directors think ransomware is a top priority for their security teams, according to Egress

• March 03, 2022 03 Mar'22

  Post Office warned of software flaw in 2006, but failed to alert subpostmaster network

  The Post Office and Fujitsu failed to alert subpostmasters to a software error that caused them to be wrongly blamed for accounting shortfalls

• March 02, 2022 02 Mar'22

  Middle East IT spending to recover to at least pre-pandemic levels

  Middle East IT leaders expect budgets to increase this year, with spending to match or exceed pre-Covid levels

• March 02, 2022 02 Mar'22

  How FinOps can rein in cloud costs

  More organisations are warming to FinOps to keep escalating cloud costs in check, amid growing usage of public cloud services

• March 01, 2022 01 Mar'22

  BBC blasted with millions of malicious emails

  Responding to an FoI request, the BBC has revealed it receives more than 300,000 malicious email attacks every day

• March 01, 2022 01 Mar'22

  Workplace surveillance ‘spiralling out of control’, says TUC

  Trade union body pushes for workers to be consulted on the implementation of new technologies at work, warning that invasive surveillance practices are getting out of hand

• March 01, 2022 01 Mar'22

  Zopa Bank to sponsor 50 Ukrainian tech professionals with visa offer

  IT companies are reaching out to IT professionals in the Ukraine with offers of support for those looking to work in the UK

• March 01, 2022 01 Mar'22

  Nationwide suffers payday payments outage

  Nationwide customers were left unable to pay bills on payday as the building society suffered a software outage

• February 28, 2022 28 Feb'22

  Ukraine cyber attacks seen spiking, but no destructive cyber war yet

  While cyber attacks linked to Russia’s war on Ukraine are taking place, they are having little impact beyond the region

• February 28, 2022 28 Feb'22

  Cradlepoint offers pathway for simplified LTE, 5G wireless WAN deployments

  Cloud LTE and 5G wireless network edge services provider unveils business-grade wireless WANs, with management capabilities that are claimed to exceed entry-level cellular offerings

• February 28, 2022 28 Feb'22

  Government set to backtrack on untenable position on subpostmaster compensation

  The government looks set to backtrack on its previous stance and outline a means of providing fair compensation to a group of Post Office Horizon scandal victims so far left out of compensation schemes

• February 24, 2022 24 Feb'22

  KnowBe4 cyber drama tackles Colonial Pipeline in fourth season

  KnowBe4’s ongoing cyber security training drama, The Inside Man, reaches its fourth season with a plot drawing inspiration from one of the most impactful cyber attacks of 2021

• February 24, 2022 24 Feb'22

  Russia behind dangerous Cyclops Blink malware

  Joint NCSC CISA advisory attributes a dangerous malware, dubbed Cyclops Blink, to Russia’s Sandworm APT, likely a GRU unit, with WatchGuard users at particular risk

• February 24, 2022 24 Feb'22

  Benu teams with AWS for SASE-based cloud-native networks

  Network edge service provider teams with global cloud giant on first use of public cloud for wireline broadband and security services with secure access service edge infrastructure

• February 23, 2022 23 Feb'22

  Salesforce pays out over £2m in bug bounties

  Salesforce says it received more than 4,000 vulnerability reports in 2021 alone as it delivers a rare public update on its bug bounty programme

• February 23, 2022 23 Feb'22

  Backups ‘no longer effective’ for stopping ransomware attacks

  Traditional methods of mitigating ransomware are less efficacious thanks to the rise in double and triple extortion techniques

• February 23, 2022 23 Feb'22

  Microsoft extends Defender umbrella to Google Cloud Platform

  Redmond says extending Defender for Cloud native capabilities to the Google Cloud Platform will help simplify security for organisations pursuing multicloud strategies by eliminating the gaps where the bad guys can get in

• February 23, 2022 23 Feb'22

  Dutch girls in STEM held back by persistent gender bias

  Gender stereotyping is leading to low numbers of women working in science, technology, engineering and maths sectors

• February 22, 2022 22 Feb'22

  Gartner: Public sector must target disjointed IT strategy

  The pandemic showed how quickly public sector IT can deliver technology to support essential services – now it is time to fix scalability

• February 22, 2022 22 Feb'22

  Horizon inquiry questioning raises hopes of fair compensation for victims so far left out

  Post Office Horizon scandal victims left out of current compensation schemes have had their hopes raised that the statutory public inquiry is seriously addressing their demands for fair financial redress

• February 22, 2022 22 Feb'22

  UK organisations swift to chide phishing victims

  While UK organisations are doing better at security training, many are quick to punish employees who fall victim to phishing attacks, whether real or simulated

• February 21, 2022 21 Feb'22

  Union pushes for collective bargaining around technology and data

  Prospect union releases guidance on how workers and unions can engage employers over the use of technology at work, with particular emphasis on the need to include technology provisions in collective bargaining agreements

• February 18, 2022 18 Feb'22

  The British people are waking up to the scandal that happened under their noses

  Victims of the Post Office Horizon scandal have been suffering in silence for many years, but the current public inquiry is giving them a voice, and people are listening

• February 17, 2022 17 Feb'22

  How Signify accelerated automation projects as pandemic challenges mounted

  Dutch lighting manufacturer used robotic process automation technology to help it address Covid-19-inflicted disruption

• February 16, 2022 16 Feb'22

  MPs demand urgent compensation for Post Office scandal victim group

  MPs have called for the government to urgently provide fair compensation to a group of victims of the Post Office Horizon scandal who have so far been left out of compensation schemes

• February 16, 2022 16 Feb'22

  BlackCat ransomware gang claims responsibility for Swissport attack

  Ransomware gang is trying to offload 1.6TB of data stolen from aviation services firm

• February 16, 2022 16 Feb'22

  CIO interview: Steve Williams, M&A lead and IT director, Waterstons

  Steve Williams is applying decades of CIO experience to the advice he gives businesses during major mergers and acquisitions

• February 16, 2022 16 Feb'22

  Cloud Security Alliance publishes guidelines to bridge compliance and DevOps

  The Cloud Security Alliance has published a report detailing practices that organisations can adopt to bridge the gap between compliance and software development and operations

• February 15, 2022 15 Feb'22

  Botched third-party configuration exposes Internet Society data to web

  Personal data on members of The Internet Society was exposed after a supplier failed to secure its Azure storage

• February 15, 2022 15 Feb'22

  NatWest group shutters 32 more branches as digital shift continues

  Banking group announces more branch closures as part of its digital transformation, but promises that no customers will be left behind

• February 15, 2022 15 Feb'22

  Australian public sector facing transformation challenges

  Public sector organisations in Australia are facing organisational and technological challenges in driving back-office innovation and digital-first strategies, new study finds

• February 15, 2022 15 Feb'22

  China emerges as leader in vulnerability exploitation

  Threat actors linked to China are emerging as a significant force in the weaponisation of newly discovered CVEs

• February 11, 2022 11 Feb'22

  Lack of knowledge disastrous for effective security strategy within Dutch companies

  Most Dutch companies still haven’t realised that security is an integral part of their IT and company strategy

• February 11, 2022 11 Feb'22

  Why security professionals should pay attention to what Russia is doing

  Even though the average organisation is an unlikely target for a Russian state cyber attack, here's why security teams still need to watch what Russian threat groups are up to