News

IT operations management and IT support

• December 20, 2021 20 Dec'21

  Top 10 artificial intelligence stories of 2021

  This year, artificial intelligence has moved to operationalisation, explainability and regulatory frameworks. Here are Computer Weekly’s top 10 artificial intelligence stories for 2021

• December 20, 2021 20 Dec'21

  Tokopedia ups ante on observability capabilities

  Indonesian e-commerce giant Tokopedia has consolidated its observability capabilities on a single cloud-based platform, enabling it to improve customer service and identify infrastructure issues

• December 17, 2021 17 Dec'21

  HSBC fined £64m for automated transaction monitoring failures

  Bank hit by multimillion-pound fine for failures related to its transaction monitoring, which failed to spot potential money-laundering activity

• December 16, 2021 16 Dec'21

  Nationwide Building Society moves website to Azure cloud

  Building society’s tech teams work with consultancy Contino to implement new website using the chaos engineering method

• December 15, 2021 15 Dec'21

  Pressure on government to pay fair compensation to subpostmasters left out of current schemes

  MPs demand that the subpostmasters who defeated the Post Office in court should be properly compensated for their losses and suffering

• December 15, 2021 15 Dec'21

  After Log4j, December Patch Tuesday piles on the pressure

  December’s Patch Tuesday update from Microsoft contains several critical CVEs, but this month all attention is focused on the fall-out from Log4Shell, and burn-out is becoming a real issue

• December 15, 2021 15 Dec'21

  Which? tells banks to stop rushing branch closures

  Consumer rights protector says banks should pause branch closures until they can ensure people have access to cash and services

• December 14, 2021 14 Dec'21

  Almost half of networks probed for Log4Shell weaknesses

  Close to half of corporate networks have already been actively targeted by individuals seeking to exploit the critical Log4Shell Apache bug

• December 14, 2021 14 Dec'21

  Government must go further after agreeing to pay compensation for wrongly convicted subpostmasters

  The government has agreed to pay compensation to former subpostmasters wrongly convicted in the Post Office Horizon IT scandal, but continues to refuse to pay a significant group of victims

• December 13, 2021 13 Dec'21

  What is Log4Shell, and why are we panicking about it?

  It’s been described as a ‘design failure of catastrophic proportions’ that threatens the very fabric of the digital world. Find out what the Log4j2 Log4Shell panic is all about, and what you should do about it

• December 10, 2021 10 Dec'21

  SMEs dominate list of 200 fastest growing tech companies

  List of 200 fastest growing companies in the public sector is made up primarily of small and medium-sized enterprises, which collectively earned £936m from government contracts in the past fiscal year

• December 10, 2021 10 Dec'21

  C-suite’s biggest ransomware fear: Post-attack regulatory sanctions

  Exposure to regulatory sanctions such as fines are the biggest worry for C-suite executives in the wake of a ransomware attack

• December 09, 2021 09 Dec'21

  What are the challenges associated with the MITRE ATT&CK framework?

  Businesses sometimes struggle to use the MITRE ATT&CK framework effectively. Learn more about some of the challenges, and how to overcome them

• December 08, 2021 08 Dec'21

  2021 another record-breaker for vulnerability disclosure

  More than 50 CVEs were logged every day in 2021, more than at any time since records began, while ethical hackers continue to prove their value

• December 08, 2021 08 Dec'21

  Most consumers expect banks to cover losses to scams

  Consumers expect banks to cover losses to cyber crime, as the number of attacks grows

• December 08, 2021 08 Dec'21

  CIO interview: Nicola Wadham, Financial Ombudsman Service

  CIO Nicola Wadham brings Computer Weekly up to speed on the Financial Ombudsman Service’s IT challenges and successes

• December 07, 2021 07 Dec'21

  Zopa to focus on banking after closing peer-to-peer lending

  Peer-to-peer lending pioneer Zopa to focus on its banking operation after the closure of its original business

• December 07, 2021 07 Dec'21

  Investigation mounted into Spar supermarket cyber attack

  Possible supply chain cyber attack left more than 300 Spar supermarkets unable to process credit card payments

• December 07, 2021 07 Dec'21

  Fintech boss fires 900 staff on one Zoom call

  Better.com boss used a Zoom call to tell 900 people they no longer had a job

• December 06, 2021 06 Dec'21

  IT Priorities 2022: Pandemic’s long tail for cyber buyers

  Pandemic response has been top of mind for cyber leaders these past 18 months, and as Covid-19 turns two, the TechTarget/Computer Weekly IT Priorities 2022 study shows buyers are still focused on how Covid has upended the workplace

• December 06, 2021 06 Dec'21

  Surge in Nobelium-linked supply chain attacks

  Mandiant’s researchers share new intel on two distinct clusters of Russian APT activity, linked to the Nobelium SolarWinds attackers

• December 03, 2021 03 Dec'21

  Virgin Money adapts offices to fit flexible and collaborative working

  Virgin Money is repurposing its offices to fit a future where staff will work from home and visit offices to collaborate

• December 03, 2021 03 Dec'21

  Bank of Ireland fined €24.5m for business continuity failures

  Bank of Ireland hit with multi-million euro fine by central bank following an investigation

• December 02, 2021 02 Dec'21

  IR35 reforms: Contractors report widespread blanket bans and project disruption in impacts survey

  A poll of more than 3,000 contractors about how the roll-out of the IR35 reforms affected them brings to light widespread use of blanket bans

• December 02, 2021 02 Dec'21

  Millions of credit card details for sale on dark web for as little as 75p

  The credit card details of millions of people from across the world can be bought by criminals using the dark web for as little as $1

• December 01, 2021 01 Dec'21

  Cloud-based Redwood becomes latest challenger bank to make a profit

  Cloud-based business bank becomes the latest of the new wave of challengers to achieve profit

• November 30, 2021 30 Nov'21

  Compliance, device management a challenge for NHS cyber teams

  Information gleaned by asset visibility specialist Armis reveals that despite improvements, some daunting security challenges still dog the NHS

• November 30, 2021 30 Nov'21

  UK bank branch cull continues as TSB condemns 70 more

  TSB’s branch closure programme gathers pace as dozens more high street premises are shuttered

• November 30, 2021 30 Nov'21

  HP patches bugs in over 150 printer models

  More than 150 HP multifunction printers are at risk of compromise through a series of newly disclosed vulnerabilities, one of them wormable

• November 30, 2021 30 Nov'21

  Recovering from ransomware: One organisation’s inside story

  In February 2021, French office equipment supplier Manutan fell victim to a DoppelPaymer ransomware hit. IT ops director Jérôme Marchandiau tells the inside story of the incident

• November 30, 2021 30 Nov'21

  Financial Ombudsman Service takes step towards digital transformation with Workday

  Ombudsman uses human resource and financial management software in the cloud

• November 30, 2021 30 Nov'21

  Accenture to create 3,000 UK tech jobs

  Accenture’s recruitment plan in the UK is a response to businesses to the release of pent-up demand for digital transformations

• November 29, 2021 29 Nov'21

  Second Mizuho executive quits after IT problems

  IT failures have forced the CEO of Japanese financial services group to step down

• November 29, 2021 29 Nov'21

  British Army picks Immersive Labs for cyber training

  The British Army will make Immersive Labs’ security training platform available to all serving personnel

• November 29, 2021 29 Nov'21

  Three latest trends and developments around the Mitre ATT&CK framework

  Framework is set to receive important updates to help organisations and businesses evolve their cyber security. Learn more about what it offers

• November 23, 2021 23 Nov'21

  NCSC commits to new diversity measures

  The National Cyber Security Centre’s second annual report on diversity in cyber security finds room for improvement

• November 23, 2021 23 Nov'21

  Four-day week introduced for staff at digital bank

  UK’s Atom Bank brings in four-day working week for employees with no salary reduction

• November 22, 2021 22 Nov'21

  Upcoming holidays prompt ransomware warning from authorities

  Ransomware gangs know how calendars work, and may target their attacks around major holidays to take advantage of more people being off work, according to a new alert

• November 19, 2021 19 Nov'21

  Subpostmasters asked to withdraw support for Post Office scandal inquiry

  Subpostmaster campaign group founder calls for members to withdraw support for public inquiry into Horizon IT scandal over lack of adequate compensation

• November 19, 2021 19 Nov'21

  Why is Emotet back, and should we be worried about it?

  The sudden reappearance of Emotet this week has security teams on high alert, but do we need to be worried about its return, and what should we be doing about it?

• November 18, 2021 18 Nov'21

  Memento ransomware gang quick to retool for ‘optimum’ outcome

  The operators of a new ransomware called Memento are quick to retool for ‘success’ if they run up against a competent defender, says Sophos

• November 18, 2021 18 Nov'21

  Alert over spate of Iran-linked BitLocker attacks

  A joint advisory from western cyber agencies warns of a campaign of ‘ongoing malicious activity’ by an Iran-linked APT group exploiting BitLocker to extort its targets

• November 17, 2021 17 Nov'21

  Zero-days: The next element of the service-based cyber economy?

  Digital Shadows researchers have reported on the emergence of zero-days as a service, which could be the next big thing in the cyber criminal underworld

• November 17, 2021 17 Nov'21

  Out of the shadows: The rise of ethical hackers in 2021

  Ethical hackers working on the Bugcrowd platform have saved organisations almost $30bn in risk during the Covid-19 pandemic, as the community sheds old stereotypes

• November 17, 2021 17 Nov'21

  Post Office agrees to share privileged legal information with Horizon scandal inquiry

  The Post Office will waive professional legal privilege for documents relating to legal advice it received regarding subpostmaster prosecutions

• November 16, 2021 16 Nov'21

  One-fifth of NCSC-supported cyber incidents linked to Covid-19

  National Cyber Security Centre has helped to thwart multiple cyber incidents that could have seriously disrupted the UK’s response to the pandemic

• November 15, 2021 15 Nov'21

  UK government proposes new rules for digital supply chain security

  Proposals could see IT service providers legally required to adhere to the NCSC’s Cyber Assessment Framework, among other things

• November 15, 2021 15 Nov'21

  Video firm gets Qumulo scale-out NAS and super-fine metrics

  Cognacq-Jay Image shunned Scality and Isilon to get Qumulo scale-out NAS for extremely elastic video workloads and built fine-grained metrics to troubleshoot complex processes

• November 15, 2021 15 Nov'21

  Convictions of eight former subpostmasters in Scotland under review

  The Scottish Criminal Cases Review Commission is investigating eight potential miscarriages of justice linked with faulty Post Office IT system

• November 15, 2021 15 Nov'21

  CaixaBank system normal after migration of millions of customer accounts

  Spain’s CaixaBank has successfully completed the migration of millions of Bankia customers to its systems