News
IT operations management and IT support
-
January 06, 2021
06
Jan'21
NHS trust says appointment processes robust despite criticism of role for Post Office scandal CEO
NHS trust defends its director appointment process following an external review of its recruitment of former Post Office CEO Paula Vennells
-
January 05, 2021
05
Jan'21
Banking trade body calls for increased contactless payment limit
UK Finance proposes an increase in the limit on spending using contactless cards
-
January 04, 2021
04
Jan'21
Caerphilly council delivers free school meals through automation
Welsh council expands its robotic process automation project, which has successfully helped the council deliver free school meals during the Covid-19 pandemic
-
December 30, 2020
30
Dec'20
Top 10 Benelux IT stories of 2020
Here are Computer Weekly’s top 10 Benelux IT stories of 2020
-
December 24, 2020
24
Dec'20
Top 10 Middle East stories of 2020
Here are Computer Weekly’s top 10 Middle East stories of 2020
-
December 23, 2020
23
Dec'20
Top 10 Australia IT stories of 2020
Here are Computer Weekly’s top 10 Australia IT stories of 2020
-
December 23, 2020
23
Dec'20
Wipro acquires IT units at German wholesalers
German wholesaler Metro has sold IT units to Indian IT services company Wipro, as part of a long-term agreement
-
December 22, 2020
22
Dec'20
Top 10 end-user computing stories of 2020
Here are Computer Weekly’s top 10 end-user computing stories of 2020
-
December 21, 2020
21
Dec'20
Nordic CIO interview: Åsa Melvanius, Lund municipality
For Åsa Melvanius, CDO at the Swedish municipality of Lund, created a “robot factory” that has saved the city more than 6,500 hours by automating routine processes
-
December 21, 2020
21
Dec'20
Top 10 enterprise IT in the Nordics stories of 2020
Here are Computer Weekly’s top 10 Nordic enterprise IT stories of 2020
-
December 21, 2020
21
Dec'20
Top 10 artificial intelligence stories of 2020
AI has moved beyond a tool for web giants and internet startups to something mainstream businesses should take seriously
-
December 20, 2020
20
Dec'20
THKD taps SAP and Azure to improve patient experience
Malaysian healthcare group THKD is deploying new SAP systems and plans to tap Azure’s cloud infrastructure to enhance patient experience
-
December 18, 2020
18
Dec'20
Prepare for bringing people back to the office with the Nordic tech startup blueprint
Business can learn lessons from Nordic tech startups to prepare employees to return to the office after Covid restrictions
-
December 18, 2020
18
Dec'20
Utility supplier People’s Energy has entire customer list stolen
All 270,000 customers of People’s Energy, a renewable energy startup, have had their details compromised in a major data breach incident
-
December 18, 2020
18
Dec'20
SolarWinds cyber attack is ‘grave risk’ to global security
More victims of the SolarWinds Orion Sunburst cyber attack are being identified as the massive scale of the Russia-linked cyber espionage campaign becomes more clear
-
December 17, 2020
17
Dec'20
Post Office suffers latest court defeat in Horizon IT scandal
Court of Appeal indicates subpostmasters can pursue appeal route that could do more damage to Post Office’s reputation
-
December 17, 2020
17
Dec'20
Dodgy browser extensions put social media users at risk
More than three million users of third-party browser extensions for Instagram, Facebook, Vimeo and others have been infected with malware, according to Avast
-
December 17, 2020
17
Dec'20
NHS Scotland taps Check Point to secure Covid-19 data
NHS National Services Scotland is working with security firm Check Point to safeguard its sensitive data in the cloud and support its work on the coronavirus
-
December 17, 2020
17
Dec'20
FireEye and partners release SolarWinds kill-switch
A so-called kill-switch for the dangerous SolarWinds Sunburst attack should allay some user fears, but is not a full fix for the issue
-
December 17, 2020
17
Dec'20
UK police unlawfully processing over a million people’s data on Microsoft 365
The roll-out of Microsoft 365 to dozens of UK police forces may be unlawful, because many have failed to conduct data protection checks before deployment and hold no information on their contracts
-
December 16, 2020
16
Dec'20
Singapore employees want more support for remote working
Singapore workers faced challenges in accessing internal company resources, spotty connections and had to use their personal devices for business while working remotely
-
December 15, 2020
15
Dec'20
UK government unveils details of upcoming online harms rules
Online Harms Bill due early 2021 will introduce GDPR-style fines for technology companies that breach online duty of care rules
-
December 15, 2020
15
Dec'20
SolarWinds cyber attack: How worried should I be, and what do I do now?
Security teams across the world are on high alert as more details emerge of the widespread SolarWinds ‘Sunburst’ attack. What do defenders need to do next?
-
December 15, 2020
15
Dec'20
Finland examines wider use of AI video camera technology
Authorities in Helsinki will use artificial intelligence and video technologies to help them automate monitoring of crowds
-
December 15, 2020
15
Dec'20
Air purifier manufacturer creates IoT service in the cloud
Sweden’s Blueair introduces new functionality for customers through a cloud-based internet of things platform
-
December 14, 2020
14
Dec'20
FireEye identifies flaw in networking monitoring software as US agencies attacked
Cyber security company says investigations have revealed security breach occurred because of a flaw in a network monitoring software
-
December 14, 2020
14
Dec'20
Appointment of disgraced former Post Office executive at Welsh FA questioned by MP
The appointment of a former Post Office executive, who tried to mislead a judge, in the Football Association of Wales has been questioned by an MP
-
December 13, 2020
13
Dec'20
Singapore trials beacons to bolster police operations
Police beacons equipped with video cameras, sirens, floodlights and speakers are being deployed at two parks to improve public safety in a year-long trial
-
December 11, 2020
11
Dec'20
Disputed PostgreSQL bug exploited in cryptomining botnet
PGMiner cryptomining botnet remained unnoticed by exploiting a disputed CVE in PostgreSQL
-
December 11, 2020
11
Dec'20
Surge in Covid-19 vaccine phishing scams reported
Check Point and KnowBe4 share details of a growing number of phishing campaigns using the prospect of a Covid-19 vaccine as a lure
-
December 11, 2020
11
Dec'20
History made as subpostmasters wrongly prosecuted in Horizon IT scandal have convictions quashed
Six subpostmasters who were wrongly prosecuted for accounting shortfalls caused by computer errors have their convictions quashed after years of campaigning
-
December 10, 2020
10
Dec'20
Challenger banks hindered by lack of customer confidence
Despite an acceleration in the use of digital banking services, challenger banks face the obstacle of winning customer trust
-
December 09, 2020
09
Dec'20
Gousto uses PagerDuty to cope with lockdown business boom
The recipe box startup has seen a huge growth in demand for its products as people shop for online dinners, which put a strain on its helpdesk
-
December 09, 2020
09
Dec'20
Patch Tuesday: Microsoft presents just 58 CVEs for Christmas
The final Patch Tuesday of 2020 contains 58 fixes, a minnow compared to some recent drops, but many are still of high importance
-
December 09, 2020
09
Dec'20
There’s no going back to pre-pandemic security approaches
The cyber security world will probably never return to its pre-pandemic state, and different approaches to security will come to the fore in 2021
-
December 08, 2020
08
Dec'20
Societe Generale latest banking giant to cut costs and increase digital investment
French bank Societe Generale is merging two retail brands and increasing investment in its digital offering to meet its ambitious customer acquisition plans
-
December 08, 2020
08
Dec'20
Russian state actors exploiting VMware bug to hijack data, users warned
Russian APT groups are actively exploiting a vulnerability in VMware products to access protected data, according to latest warnings
-
December 08, 2020
08
Dec'20
Tesco uses Netcall to speed up insurance claims process
An in-house team has used a low-code platform from Netcall to develop an application for Tesco Underwriting
-
December 07, 2020
07
Dec'20
Post Office IT scandal CEO Paula Vennells jumps NHS ship as pressure mounts
CEO at the centre of the scandal that saw innocent people bankrupted and some sent to prison steps down from NHS role as pressure for her resignation grows
-
December 07, 2020
07
Dec'20
A trillion dollars lost to cyber crime every year
Data collated by McAfee and the Centre for Strategic and International Studies highlights the growing impact of cyber crime
-
December 03, 2020
03
Dec'20
Nova casts light on streaming network issues as energy demands soar
So-called industry-first solution brings new revenue opportunities, reduces churn and differentiates offer for video providers as they struggle to cope with energy surge in providing services
-
December 03, 2020
03
Dec'20
Allied Irish Bank prioritises digital services as it cuts workforce
Bank is cutting its operating costs by 10% with job cuts and facility closures, but will continue to invest heavily in technology
-
December 03, 2020
03
Dec'20
Bank of England enlists development partner to unlock cloud
Bank has agreed a two-year deal with a cloud development platform provider as it seeks to take its cloud journey to the next level
-
December 03, 2020
03
Dec'20
Dangerous Trickbot evolves to target UEFI/BIOS firmware
Dubbed Trickboot by researchers, Trickbot’s new features enable malicious actors to read, write or even erase UEFI/BIOS firmware
-
December 03, 2020
03
Dec'20
ICT disaster threatens Dutch environment law
The Dutch government’s revamp of its construction planning law faces major IT challenges and scepticism
-
December 02, 2020
02
Dec'20
Double extortion ransomware will be a big theme in 2021
Defenders will see heightened levels of cyber crime next year as criminals pivot their attacks from data encryption to exfiltration
-
December 02, 2020
02
Dec'20
CIO interview: John Davison, First Central Group
For the last nine years, John Davison has provided an IT strategy to drive business operations. Automation is the next phase of that strategy
-
December 01, 2020
01
Dec'20
ABN Amro to sell head office as it focuses on enabling remote working
Dutch bank is selling its head office and redesigning another facility to facilitate increased home working
-
November 30, 2020
30
Nov'20
IT Priorities: APAC enterprises readying recovery budget
Enterprises in Asia-Pacific are investing in cloud and other key technologies to not only survive but thrive in the post-pandemic world
-
November 24, 2020
24
Nov'20
Post Office accused of lying and being in contempt of Parliament in IT scandal
Campaigning politician demands access to documents that could prove that the Post Office lied