News

IT operations management and IT support

• October 21, 2020 21 Oct'20

  Financial services staff want work-from-home policies to continue after Covid

  About half of workers in the finance sector want their employers to retain remote working policies brought in during the pandemic

• October 21, 2020 21 Oct'20

  UK sees surge in IT outsourcing contracts

  Transformation projects drive IaaS growth, but SaaS declines. Some sectors are renegotiating and restructuring contracts to reduce costs

• October 20, 2020 20 Oct'20

  Hackney Council services to be disrupted ‘for some time’

  Inability to make housing benefit payments is likely to sting some tenants as Hackney cyber attack drags on

• October 20, 2020 20 Oct'20

  Pace of digital transformation accelerates

  As businesses strive to return to profitability, business leaders are relying on tech innovation to drive economic recovery

• October 20, 2020 20 Oct'20

  Resilient Trickbot down but not yet knocked out

  Global, Microsoft-led effort to disrupt the Trickbot botnet has seen some success, but new command and control servers continue to pop up

• October 20, 2020 20 Oct'20

  Labour shares concerns over ‘whitewash’ Horizon IT inquiry

  Labour MPs write to postal affairs minister expressing fears that the inquiry into the Horizon IT scandal does not guarantee cooperation from the Post Office, Fujitsu and government

• October 19, 2020 19 Oct'20

  Estonian rude awakening spurs tech startup activity

  Money laundering scandal in Estonia has sparked tech startup activity in the Baltic country as banks look for answers

• October 19, 2020 19 Oct'20

  How SATS is streamlining procurement

  Singapore-based supplier of ground handling and food services is deploying what it calls ‘touchless procurement’

• October 16, 2020 16 Oct'20

  Services Australia taps AI in document processing

  Services Australia and Capgemini have developed an AI engine to classify and extract information from claim documents in a pilot project

• October 15, 2020 15 Oct'20

  Post Office races to solve IT error under gaze of public and banks

  The Post Office is focusing urgently on fixing an IT error suffered by a subpostmaster amid the ongoing IT scandal

• October 15, 2020 15 Oct'20

  How Tokopedia is streamlining incident management

  Indonesian e-commerce giant Tokopedia has improved incident management and developer productivity using a cloud-based incident management tool

• October 14, 2020 14 Oct'20

  Microsoft fixes 87 bugs in October 2020 Patch Tuesday

  Smaller October Patch Tuesday update includes fixes for critical bugs in Windows 10 and Windows Server 2019

• October 14, 2020 14 Oct'20

  ServiceNow to roll out Now platform on Azure

  ServiceNow introduces Azure-linked offering to cater to the needs of organisations in regulated industries that have strict data sovereignty and security requirements

• October 13, 2020 13 Oct'20

  Suppliers neglecting virtual appliance security, putting users at risk

  Software suppliers are often distributing their products on virtual appliances that contain known vulnerabilities or are running outdated or unsupported operating systems, according to a report

• October 13, 2020 13 Oct'20

  Government minister’s plea for subpostmasters to take part in review of IT scandal rejected

  Government minister met with former subpostmaster online in an attempt to get victims of the Post Office Horizon scandal involved in government review

• October 13, 2020 13 Oct'20

  Hackney Council services offline after ‘serious’ cyber attack

  Services to residents of the London borough of Hackney are being disrupted by a cyber attack

• October 12, 2020 12 Oct'20

  Challenger bank accessing latest anti-money laundering technology through fintech

  Challenger banks works with fintech to support its anti-money laundering efforts

• October 12, 2020 12 Oct'20

  UK economy could see blockchain boost worth £57bn by 2030

  Blockchain could provide major economic benefits by being used to track and trace products and services

• October 12, 2020 12 Oct'20

  Software AG caught in double extortion ransomware hit

  Data stolen from prominent German software company by Clop ransomware gang appears on the dark web

• October 09, 2020 09 Oct'20

  TCS results signal enterprise readiness to spend on IT after Covid-19 pause

  TCS’s financial results signal that enterprises are ready to invest in IT to help them recover from the coronavirus-related business slowdown

• October 09, 2020 09 Oct'20

  Major tech companies respond to lawsuit over mining deaths

  Multinational technology companies accused of knowingly benefiting from human rights abuses in the Democratic Republic of Congo have responded to a lawsuit seeking to hold them accountable for the deaths of Congolese children in their cobalt supply ...

• October 08, 2020 08 Oct'20

  NCSC relaunches SME security guide with home working focus

  The NCSC is issuing an updated version of its guide to security for SMEs, reflecting the long-lasting changes to the world of work seen in 2020

• October 08, 2020 08 Oct'20

  Emotet rated September’s ‘most popular’ malware

  The current resurgence of Emotet is attracting attention as governments issue new warnings and cyber criminals rush to exploit the chaotic US election

• October 08, 2020 08 Oct'20

  Threat of GDPR fines increasingly driving security buying decisions

  Scaring the people who hold the purse strings may be the best option for CISOs who need a little extra budget

• October 07, 2020 07 Oct'20

  Consumers find new payment methods during pandemic

  Non-cash payments have grown at their fastest rate for a decade and due to Covid-19 restrictions, more people are discovering different ways to pay

• October 06, 2020 06 Oct'20

  Government deaf to loud calls for statutory public inquiry into Post Office scandal

  MPs are demanding the government holds a full statutory public inquiry into the Post Office IT scandal

• October 06, 2020 06 Oct'20

  Ransomware attacks go through the roof

  The volume of ransomware attacks has jumped 50% in the past three months, according to data produced at Check Point

• October 06, 2020 06 Oct'20

  CISOs struggle to keep up with MITRE ATT&CK framework

  Despite its proven benefits for security, the MITRE ATT&CK framework is proving difficult for many, according to a joint study from McAfee and UC Berkeley

• October 05, 2020 05 Oct'20

  MosaicRegressor APT campaign using rare malware variant

  Kaspersky researchers have shared details of a APT campaign utilising a rarely seen and hard-to-stop variety of malware

• October 05, 2020 05 Oct'20

  Employees overwhelmingly hostile to workplace monitoring tech

  The use of workplace surveillance technologies to monitor and track staff working from home has increased hugely since the start of the pandemic, but most workers say it makes them feel uncomfortable

• October 05, 2020 05 Oct'20

  TSB mobile banking problems a reminder of risk of reliance on digital

  TSB customers have had problems accessing the mobile banking app just days after the bank announced it was closing 164 branches

• October 02, 2020 02 Oct'20

  Honesty is the best policy: Forging a security culture in the NHS

  Clinician and technologist Sam Shah helped set up NHSX in 2019. Now he’s helping advance digital transformation in healthcare from the outside, and a big part of that is addressing security in the sector

• October 02, 2020 02 Oct'20

  Justice for subpostmasters as wrongful criminal convictions are set to be quashed

  The Post Office has chosen not to contest 44 out of 47 appeals, meaning most are likely to have their names cleared, but others still face a Court of Appeal battle for justice

• October 02, 2020 02 Oct'20

  Find and fix your Adobe Flash dependencies, says NCSC

  As Adobe’s Flash Player approaches end-of-life, the National Cyber Security Centre is urging organisations to fix their Flash dependencies

• October 02, 2020 02 Oct'20

  How a Singapore startup is disrupting logistics management

  Portcast’s cloud-based logistics management platform uses machine learning and big data to improve supply chain visibility for logistics companies, shipping lines and manufacturers

• October 01, 2020 01 Oct'20

  Blackbaud admits hackers stole banking details, passwords

  Software firm paid off a ransomware gang, believed its hackers when they said they had destroyed the data, and has now discovered the cyber criminals accessed even more sensitive information than it thought

• September 29, 2020 29 Sep'20

  Ryuk attack downs private health provider in major incident

  Private healthcare provider UHS has been been hit by a major big game hunting cyber attack that infected its systems with the Ryuk ransomware

• September 29, 2020 29 Sep'20

  Subpostmasters still in the dark about live Horizon errors

  Subpostmasters still not being told about all the known errors in the controversial Post Office branch accounting and retail system that they use

• September 28, 2020 28 Sep'20

  Security now main driving force behind digital transformation

  Organisations are urgently remodelling their core technology stack in the light of the Covid-19 pandemic, and this is pushing security to the top of the agenda

• September 28, 2020 28 Sep'20

  Airbnb hosts’ account data exposed in internal leak

  Data exposure within Airbnb’s system was the result of a technical issue but was swiftly fixed, says the firm

• September 25, 2020 25 Sep'20

  Nordic CIO interview: Per Boström, Skanska

  The construction industry may be a slow starter when it comes to adopting digital technology, but it is reaping the benefits quickly, with Sweden’s Skanska focused on playing catch up, according to CIO Per Boström

• September 24, 2020 24 Sep'20

  NHS whistleblower privacy concerns passed on to regulator, but campaigners not holding their breath

  NHS Improvement chair Dido Harding acknowledges receiving concerns raised about the anonymity of whistleblowers, but campaigners have little faith that anything will be done

• September 24, 2020 24 Sep'20

  Race to patch as Microsoft confirms Zerologon attacks in the wild

  Don’t be the organisation that made the headlines because it failed to patch. Microsoft says it is seeing cyber attacks ramping up around the Zerologon CVE-2020-1472 bug

• September 23, 2020 23 Sep'20

  Public admires security professionals, but doesn’t want their jobs

  (ISC)² research finds attitudes towards security roles are increasingly positive, but not many people fancy joining the fight against cyber crime

• September 23, 2020 23 Sep'20

  Banks stall return-to-work plans as UK government changes advice

  Banks pause plans to bring staff back to the office as the government backtracks on its policy

• September 17, 2020 17 Sep'20

  What are the habits of highly effective CISOs?

  Data crunched by Gartner analysts reveals the behaviours that differentiate the top-performing chief information security officers from the pack

• September 17, 2020 17 Sep'20

  Swedish bank cuts branches and jobs, increases IT spend

  Swedish bank is increasing investment IT to improve digital banking as it reduces its branch network

• September 16, 2020 16 Sep'20

  NCSC steps up ransomware support for schools and universities

  New alert and updated guidance comes after several academic institutions were targeted in ransomware attacks

• September 15, 2020 15 Sep'20

  Staff recognise productivity value of tech investments

  Two surveys, one conducted before the UK coronavirus lockdown, one after, show a shift in attitudes among employees towards modern IT

• September 14, 2020 14 Sep'20

  Fintech Pledge launched to strengthen UK’s financial technology sector

  The Fintech Pledge initiative is designed to foster closer collaboration between banks and fintechs so that the UK can continue building a globally competitive fintech ecosystem