News
IT operations management and IT support
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December 06, 2017
06
Dec'17
CIO interview: Carlos Abarca, TSB
Carlos Abarca is guiding TSB through its migration from systems hosted by a competitor to a digitally focused in-house core banking platform.
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December 06, 2017
06
Dec'17
Mayor of London opens Bangalore office to strengthen links with Indian businesses
City of London’s office in India’s tech hub aims to promote Indian investment and IT jobs in UK capital
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December 05, 2017
05
Dec'17
Third of Sweden's IT providers could be gone in two years
The IT services sector in Sweden will be decimated as hundreds of local suppliers disappear
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November 29, 2017
29
Nov'17
As Meg Whitman steps down, HPE fleshes out hybrid ambitions
Hybrid IT represents a $100bn business, and is a segment HPE has set its sights on
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November 28, 2017
28
Nov'17
Fintech is increasing operational risk to banks
European Banking Association report reveals fear of greater operational risk because of increased take-up of fintech in financial services sector
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November 26, 2017
26
Nov'17
UK only average in terms of digital public services
UK government has the innovation skills to become a digital public services leader, but needs to improve the ID and authentication that sits underneath it to reach this goal
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November 22, 2017
22
Nov'17
CIO interview: David Southern, director of ICT, WWF UK
In his 17 years in the IT department at the WWF, David Southern has seen many changes – and the advent of cloud computing is one of the biggest
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November 21, 2017
21
Nov'17
Nordic CIO interview: Emil Dahlin, Svevia
Swedish construction company Svevia is transforming digitally, driven by chief information officer Emil Dahlin
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November 09, 2017
09
Nov'17
Bangalore offers the best ecosystem for digital transformation, says Economist report
Bangalore ranked as the number one location for businesses looking to access the right ecosystem to support digital transformation
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October 31, 2017
31
Oct'17
Image recognition system clears cheques in one day
All cheques paid in the UK will be cleared on the next working day once an image-based clearing system is fully rolled out
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October 30, 2017
30
Oct'17
Court dates set for Post Office accounting system trials
An end is in sight for sub-postmasters’ campaign against alleged wrongful prosecution, which they blame on a faulty computer system
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October 27, 2017
27
Oct'17
Nordea lays off 6,000, citing digital transformation as the driver
Nordea is cutting staff as a result of its ongoing digital transformation, which means it needs less people
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October 19, 2017
19
Oct'17
Post Office computer system legal case reaches important procedural juncture
Sub-postmasters group action against the Post Office reaches an important milestone
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October 19, 2017
19
Oct'17
Norway’s Trondheim embraces the cloud with Google G Suite
Municipality is reaping the benefits of moving productivity software to the cloud
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October 18, 2017
18
Oct'17
Cloud service spending almost matches traditional IT outsourcing
Traditional outsourcing spending has plummeted in the latest three-month period, but spending on cloud-based IT services is going some way to filling the void
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October 16, 2017
16
Oct'17
How technology is transforming healthcare delivery in Gulf region
IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years
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October 12, 2017
12
Oct'17
UK bank Standard Chartered opens IT service centre in Bangalore
Bank is expanding its operation in India, which provides business services to its operations globally
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October 10, 2017
10
Oct'17
Abu Dhabi transport department uses drones to improve traffic flows
Data collected by live video stream from drones is analysed at control centre to help alleviate traffic jams and other issues
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October 03, 2017
03
Oct'17
CIOs moving to revenue-generating roles
Gartner survey shows changing role for CIOs to cover revenue generation and deriving value from data, and spending less time on traditional IT delivery
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October 02, 2017
02
Oct'17
Hard Brexit would see UK tech exports fall by £1.7bn
UK manufacturers including those in the technology sector will lose billions of pounds of export revenue if the government completes a hard Brexit
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September 27, 2017
27
Sep'17
UK-EU talks have failed to raise confidence of IT leaders
IT decision-makers are no more confident about how Brexit will affect them despite this year’s general election and talks between the EU and the UK
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September 25, 2017
25
Sep'17
Amazon launches Middle East region
Amazon opens its latest delivery hub in Bahrain to serve customers in the Middle East
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September 22, 2017
22
Sep'17
Uber fails to get licence to operate in London renewed
Transport for London has rejected Uber's application for its licence renewal, citing a lack of corporate responsibility as the reason
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September 20, 2017
20
Sep'17
Blockchain tests delivering results and IBM seen as leader
Businesses that have invested in trials of blockchain technology will repeat their investments
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September 12, 2017
12
Sep'17
Home Office agrees back-office transformation deal
The Home Office is moving more of its back-office processes into the cloud
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September 07, 2017
07
Sep'17
Thousands of Deutsche Bank employees will be replaced by robots
The CEO of Deutsche Bank said a "big number of staff will eventually be replaced by robots” as it looks towards artificial intelligence technology
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August 31, 2017
31
Aug'17
Open source helps Schiphol fly to multi-clouds
Amsterdam airport Schiphol is utilising open source software to create and use a multi-cloud platform with an open API
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August 30, 2017
30
Aug'17
HCL expands global network with Swedish delivery centre
HCL has opened another delivery centre in the Nordic region, this time in Gothenburg, Sweden
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August 30, 2017
30
Aug'17
Challenger bank Fidor reaches 200,000 customers
Fintech trailblazer Fidor now has more than 200,000 people using its banking services, but its CEO believes the fintech environment is getting tougher
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August 29, 2017
29
Aug'17
McDonald’s selects Capgemini to help it drive digital customer services
Fast-food chain decides to outsource its digital developments globally to French IT services giant
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August 29, 2017
29
Aug'17
Saudi Telecom Company creates cloud computing giant
The IT joint venture in Saudi Arabia will drive the digitisation of government services
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August 23, 2017
23
Aug'17
UAE telco Du pushes SaaS adoption in Middle East
The Middle East looks set to see strong growth in software as a service and IT departments need to take a different approach
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August 22, 2017
22
Aug'17
Why embracing new technology is key to successful IT service desks
IT was slow to support bring your own device (BYOD). Now chatbots and digitisation are rewriting IT service management best practices
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August 17, 2017
17
Aug'17
World's largest’ data center planned in Norway
Norway will soon have the biggest datacenter in the world which will harness the countries rich natural resources
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August 17, 2017
17
Aug'17
Barclays ring-fencing project means downtime for customers
Many Barclays services will be unavailable this weekend as part of the bank's project to separate retail and investment operations
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August 16, 2017
16
Aug'17
A decade of IT change since banking meltdown
With 10 years passing since Northern Rock had to be bailed out by the government, we look at how banking IT has changed since the financial crisis
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August 11, 2017
11
Aug'17
HSBC uses IBM to automate the processing of 100 million document pages
In another instance of banks adopting automation to lower costs and drive productivity, HSBC uses IBM analytics technology to cut down on its paper trail
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July 25, 2017
25
Jul'17
Unilever signs partnership deal with Accenture to drive sales for ‘digitally savvy’ consumers
Unilever enters tech partnership with Accenture to help maintain consumer loyalty and drive sales
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July 25, 2017
25
Jul'17
Nordea deploys AI to speed up customer service
Nordea is reaping the rewards of its fintech investments through its latest project to use artificial intelligence to support customers
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July 24, 2017
24
Jul'17
UAE hotel upgrades wireless network and internet connectivity
Beach resort completes major project to revamp its wireless infrastructure with TP-Link technologies
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July 24, 2017
24
Jul'17
What are Amazon Web Services’ Nordic plans?
Amazon Web Services' head in the Nordic tells Computer Weekly about the region's increasing demand and use of the cloud
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July 21, 2017
21
Jul'17
Research from Ponemon Institute highlights lack of confidence in public sector IT
IT decision makers in the public sector say they struggle with IT operations, reveals study by the Ponemon Institute
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July 20, 2017
20
Jul'17
TSB to introduce iris scan authentication in September 2017
TSB customers will soon be able to access their mobile bank accounts through iris scanning, which is regarded as the most secure biometric authentication available
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July 19, 2017
19
Jul'17
London Stock Exchange uses IBM blockchain technology
The London Stock Exchange is testing out IBM's blockchain technology in a platform to help SME operations become more transparent
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July 17, 2017
17
Jul'17
Post Office defence in computer system legal case due this week
The Post Office will this week present its defence against allegations brought by subpostmasters in a group legal action
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July 13, 2017
13
Jul'17
HPE and CSC merger wins confidence of Zurich
Zurich Insurance has demonstrated confidence in CSC's merger with HPE through a contract extension
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July 13, 2017
13
Jul'17
Cognizant opens London lab to help customers with digitisation
Cognizant has opened its latest digital development centre in London, where it will work with customers and partners on digital business challenges
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July 10, 2017
10
Jul'17
Experian admits mobile and online issues after system upgrade
Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system
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July 10, 2017
10
Jul'17
Nordic CIO interview: Ann Hellenius, City of Stockholm
Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world
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July 05, 2017
05
Jul'17
Sweden trials blockchain for land registry management
Swedish land registry is trying out blockchain as a means of proving ownership